Join us as we celebrate 50 years of empowering our 50 million investor-owners.* Since our founding in 1975, we’ve been on a mission to help investors achieve their goals.

With no outside shareholders to answer to, we make decisions—including keeping investing costs as low as possible—with our clients’ needs in mind. Whether you’re investing for your first house, college for your kids, or a comfortable retirement, you can be confident we’re on your side.

We are a community that thinks—and feels—differently about investing. Together, we’re changing the way the world invests. Let’s celebrate 50 years together.

Community guidelines: vgi.vg/sgl1

*As of January 2025

Industry: Financial Services
Company Size: 10,001+ employees

Vanguard

Savvy Admin PROD

Creates effective external client communications content and plans focused on specific initiatives and changes. Supports in determining the best content for communicating effectively and engaging targeted external client audiences.

**Core Responsibilities**

- Develops cohesive plans for communicating initiatives and events that are aligned to business outcomes.

- Partners with business area to ensure needs are addressed, various solutions are identified, and delivery of expectations is within scope and capacity.

- Creates content that is clear, engaging, and concise. Identifies trends for future application. Recommends creative solutions to ensure successful client external communication as needed.

- Applies Vanguard's style, usage, and brand standards to ensure consistency.

- Identifies areas for improvement to enhance the effectiveness of communications and its ability to execute on business objectives.

- Participates in special projects and performs other duties as assigned.

**Qualifications**

- Minimum three years related work experience.

- Undergraduate degree or equivalent combination of training and experience.

**Additional information:**

This is a **hybrid **position based in Malvern, PA, with remote work on Mondays and Fridays and in-office collaboration Tuesday through Thursday.

**Special Factors**

**Sponsorship**

Vanguard is not offering visa sponsorship for this position.

**About Vanguard**

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

**How We Work**

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Communications Consultant

Gallup delivers analytics and advice to help leaders and organizations solve their most pressing problems. Combining more than 85 years of experience with its global reach, Gallup knows more about the attitudes and behaviors of employees, customers, students and citizens than any other organization in the world.

Industry: Business Consulting and Services
Company Size: 1,001-5,000 employees

Gallup

**Share the power of Gallup research with the world.**

As a strategic communications manager at Gallup, you’ll lead communications strategy and high-impact earned media campaigns that amplify world-class research for our clients.

At Gallup, we know more than anyone else about what the world thinks. We partner with global and U.S.-based public-sector clients across corporate social impact, nonprofit and government landscapes to ensure their research reaches the audiences who matter most. In this role, you will serve as the communications expert for your clients, translating complex data into compelling narratives that resonate with decision-makers and global audiences.

You bring strong media contacts at top-tier organizations as well as relationships with independent news influencers and a deep understanding of today’s news landscape in areas such as workplace trends, AI and emerging technologies, and issues impacting American culture and life. Leveraging the strength of Gallup’s research and your expertise in media relations, you will drive measurable communications outcomes that elevate both our clients and Gallup’s thought leadership.

**What You’ll Do**

- Work as part of a team to lead integrated communication strategies and earned media campaigns aligned with client objectives and emerging news cycles

- Manage communication initiatives from insight development through media activation, ensuring accuracy, clarity and impact at every stage

- Advise clients, internal teams and external partners on how to position findings for maximum reach, relevance and credibility

- Translate complex research and data into compelling narratives, press materials and media pitches

- Build, manage and grow relationships with national and global media contacts

- Proactively identify opportunities to insert Gallup research into timely conversations and high-profile outlets

- Orchestrate report launches, briefings and outreach with precision and urgency

- Operate seamlessly between big-picture communication strategy and meticulous execution, independently managing multiple fast-moving priorities

- Partner closely with researchers and client teams to ensure alignment between research insights and communication strategies

- Measure and evaluate media impact, tracking results against objectives

- Use AI-enabled tools to enhance research, media targeting, message development and workflow efficiency

**Who We Want**

- Influential partners: You quickly identify the right media contacts, build rapport to make outreach effective and are positively persistent. You secure coverage through credibility, strategic positioning and disciplined follow-through.

- Savvy communicators: You know how to make research resonate. You craft compelling stories from complex data sources and position insights in ways that stand out and drive conversation.

- Strategic thinkers: You continually absorb news and current affairs, aligning research insights with cultural moments and client priorities. You connect patterns across data, policy and public opinion to create large-scale opportunities for impact.

- Master orchestrators: Competing priorities and demanding timelines don’t faze you. You juggle multiple projects with clarity and focus, integrating partners and deliverables seamlessly.

- Driven professionals: You are responsible for contributing high-quality work, operating with urgency and delivering measurable results. You are confident in your expertise and comfortable advising senior leaders and clients.

- Smooth operators: You will be placed in situations involving senior leaders from Gallup, its clients and other high-profile individuals. In these situations, you are able to act with discretion and decorum, representing yourself and Gallup in a professional manner.

**What You Need**

- Bachelor’s degree required, preferably in public relations, journalism, communications or marketing

- At least three years of experience in journalism or PR, including agency and client services experience, required

- Demonstrated success leading earned media campaigns required, preferably for research, public policy or social impact initiatives

- Experience working with reporters and established media contacts required

- Strong data fluency required, including the ability to independently analyze survey results and crosstabs to identify accurate, newsworthy insights

- Experience with Meltwater or other media software required

- Proficiency with AI tools required

- A commitment to working on-site at Gallup’s Washington, D.C., office at least three days per week required

- Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship

**What You’ll Experience**

- Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.

- An empowering culture:Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.

- Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo.

- Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.

- A vibrant workplace: Enjoy access to exciting public-facing events and our hub for thought leadership in our global headquarters in Washington, D.C. — nestled in the nation’s capital and steps away from the National Mall and other historic landmarks.

**About Gallup**

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; mass transit reimbursement; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $85,000-$125,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States.

Strategic Communications Manager — Client Accounts

Originally headquartered in Addison, Illinois, and currently in Northbrook, Illinois, Lutheran Church Charities (LCC) was founded in 1947 as a 501(c)(3) nonprofit ministry to help support Christian human care ministries of the Church. LCC works throughout the United States and Internationally in bringing the Mercy, Compassion, Presence and Proclamation of Jesus Christ to those Suffering and in Need. LCC works with and in partnership with our churches. LCC is an RSO (Recognized Service Organization) of the Lutheran Church - Missouri Synod. We operate with a Dollar In – Dollar Out funding process where EVERY dollar given for a cause goes directly to that cause or need, with LCC acknowledging the gift and overseeing that the money is used as intended.

Industry: Religious Institutions
Company Size: 11-50 employees

Lutheran Church Charities

**Title:                         Content Producer & Storytelling Strategist **

**Department:            Communications **

**Reports to:               Director of Communications **

**Position Summary: **

The Content Producer & Storytelling Strategist position exists to create, develop, and publish compelling, editorial-style stories for Lutheran Church Charities. The individual in this role is a skilled storyteller who acts as a brand journalist, finding and producing multimedia content that increases awareness of LCC, highlights ministry impact and values, builds audience trust, and drives engagement across owned media channels. This position ensures clarity, consistency, effectiveness, and brand adherence across all communications, including digital, print, social, audio, and donor-facing materials. The role assists the Director of Communications in editing the content contributions of freelancers and volunteers — and collaborates with the Communications Team and ministry area directors on key ministry initiatives and campaigns.

**Essential Duties/Responsibilities: **

- Uses traditional journalism skills—reporting, interviewing, and research—to produce articles and digital content, maintaining a high standard of editorial integrity and accuracy.

- Collaborates with Communications Team and freelancers to create or contribute to multimedia content, including shortform and medium-length videos, photo essays, blog posts, social media posts, webinars, thought leadership, and podcast.

- Works with Director of Communications to use department content calendar to plan editorial strategy and align stories with strategic initiatives. Consults ministry area directors to identify content.

- Manages digital platforms to post and update content, track analytics, and maximize audience reach.

- Writes and edits communication content for affiliate churches, volunteers, and donor audiences, as assigned.

**Work Schedule: **

Full-Time On-site (Northbrook, IL-based) Monday - Friday 8am-4:30pm.

**Qualifications: **

- Bachelor’s degree in journalism, marketing, strategic communication, or related field.

- 2+ years of experience as a reporter, writer/editor, or content producer.

- Dynamic portfolio showing writing, graphic design, and strategic content creation.

- Content production computer knowledge and skills (Microsoft Office Suite, WordPress, Canva, Adobe Creative Suite)

- Familiar with Associated Press style guidelines

·      Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

·      Maintains a courteous, Christ-like attitude in dealing with people within and outside of LCC; demonstrates behaviors aligned with the values and mission of Lutheran Church Charities

**Desired Background and Experience **

A background in journalism, communications, marketing, or public relations. Experience in digital marketing, storytelling, or organizational communications.

**Required Skills **

- **Writing & Editing: ** Ability to craft engaging, accurate stories while maintaining journalistic integrity.

- **Interviewing Skills: ** Ability to build relationships and gather information from diverse sources.

- **Digital Proficiency: ** Understanding of SEO, social media, digital platform, graphic design programs, and Content Management Systems.

- **Strategic Thinking: ** Ability to identify "stories" within an organization that connect with the audience and reinforce ministry brand voice.

- **Adaptability: ** Ability to work on tight deadlines and across various formats.

**Application Materials Required: ** Resume/Curriculum Vitae, Interest Letter, Creative Portfolio or Work Samples

** **

**Disclaimer **

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Content Producer & Storytelling Strategist

CJ group

CULTURE - Creating culture is what CJ does best. CJ is at the forefront of spreading K-Culture, influencing lifestyles worldwide.

Global - CJ strives to be the best lifestyle company, leading consumers worldwide to enjoy Korean movies, food, TV shows, and music in their daily lives.

OnlyOne - CJ values being "first, best, and different" in all aspects. With the ONLYONE philosophy at heart, CJ continues to create innovative products, services, systems, and businesses.

CheilJedang (CJ) began as a food manufacturing company within the Samsung Corporation Established in 1953. CJ Corporation since has developed its business portfolio into four core sectors – Food & Food Services, Bio & Pharmaceuticals, Entertainment & Media, and Shopping & Logistics. Creating products and services that promote a healthy, happy and convenient lifestyle, CJ has become one of Korea’s most innovative companies with $44billion in annual revenues and $2.2billion annual sales profit.



CJ Foodville USA

Since 2004, CJ Foodville USA has been creating a comfortable, relaxing, and family-friendly environment, where customers can feel the same way of enjoying a meal with their own family and neighbors. We emphasize on delivering a service where everyone is treated like a family member! CJ Foodville USA currently operates Tous les Jours, bakery franchise delivering healthy yet delicious freshly baked bread and cakes.

TOUS les JOURS

TOUS les JOURS is a French-Asian Bakery, meaning of ‘EVERYDAY’, serving a unique selection of bakery goods and beverages made with the highest quality ingredients. Beginning with its launch in the United States in 2004, it has established a reputable bakery café system in the United States, building on a brand image that is respected in Asian American communities and is expanding into other mainstream markets. For more information, please visit www.tljus.com

Industry: Restaurants
Company Size: 51-200 employees

CJ Foodville USA

**Customer Experience Communications Manager **

**Department: ** COO

**Reports To: ** Director of Communications

**Location: ** Buena Park, CA (Greater Los Angeles Metropolitan Area)

**Job Type: ** Full-Time, Exempt

**Grade Level: ** G5

**About Us **

At CJ Foodville USA, TOUS les JOURS, we’re more than just a place to grab a pastry and coffee—we’re a neighborhood hub where warmth, quality, and connection come together, K-bakery and café style, offering breads, pastries, cakes and beverages.

As a growing franchise network with a commitment to brand consistency and exceptional guest experiences, we are seeking a proactive and highly organized **Customer Experience Communications Manager ** to oversee the intake, coordination, and analysis of customer inquiries and feedback across multiple channels while supporting corporate communications initiatives.

**Position Summary **

This role ensures that customer concerns are addressed quickly, accurately, and consistently, and that responses reflect the TOUS les JOURS brand voice and company values. The position also provides leadership visibility into customer sentiment, store performance trends, and emerging issues that could impact brand reputation.

As a newly created position, the Customer Experience Communications Manager will play a key role in building scalable processes, shaping the long-term structure of the function, and strengthening the connection between customer experience insights and corporate communications.

This role is ideal for a professional who thrives in a fast-paced, growth-oriented environment and enjoys balancing strategic thinking with hands-on execution as TOUS les JOURS continues to expand its U.S. presence.

**Essential Duties and Responsibilities **

**Customer Experience Operations **

- Manage the end-to-end flow of customer inquiries and feedback across all channels, ensuring timely routing and resolution by the appropriate internal teams (Operations, Marketing, Quality Control, Store Leadership, etc.).

- Research, evaluate, and recommend vendors for a centralized customer service platform and lead the implementation of the selected solution.

- Develop and maintain a library of approved response templates for common customer questions and concerns, ensuring consistency in tone, accuracy, and brand voice.

- Draft, review, and approve responses for complex or sensitive customer inquiries in collaboration with relevant internal stakeholders.

- Monitor recurring issues and customer sentiment; prepare weekly and monthly reports summarizing trends, store health insights, and opportunities for operational improvement.

- Partner with operations, marketing, and quality teams to translate customer feedback into actionable improvements.

**Corporate Communications Support **

- Partner with the Director of Communications to ensure customer-facing communications align with corporate messaging, brand standards, and executive priorities.

- Identify and escalate emerging customer issues or trends that may impact brand reputation.

- Provide customer insights and reporting to support internal communications, leadership updates, FAQs, and broader corporate messaging.

- Ensure consistency between customer responses and company talking points, campaigns, and system-wide communications.

- Support the development of clear messaging during periods of operational change, growth, or heightened customer sensitivity.

**Qualifications **

- Bachelor’s degree in Business, Communications, or a related field, or equivalent professional experience.

- Minimum of **5 years of experience ** in customer success, customer service, support management, communications, or a related discipline.

- Exceptional written and verbal communication skills with a strong customer-focused and brand-centered mindset.

- Demonstrated ability to build processes and systems from the ground up while remaining hands-on in execution.

- Strong analytical skills with experience creating and interpreting reports, dashboards, or performance metrics.

- Highly organized with the ability to manage multiple priorities and stakeholders.

- Experience with CRM systems, ticketing tools, or customer feedback platforms.

- Ability to collaborate cross-functionally and influence stakeholders without direct authority.

**Core Competencies **

- Strategic thinking with strong execution capability

- Proactive problem-solving and prioritization

- Attention to detail and consistency in messaging

- Strong interpersonal and collaboration skills

- Ability to remain calm and professional under pressure

- Commitment to continuous improvement

**What We Offer **

- A dynamic and collaborative work environment with a mission-driven brand.

- Opportunities for growth in a rapidly expanding franchise network.

- Competitive salary and benefits package.

- A chance to help shape the voice of an emerging and beloved community brand.

Customer Experience Communications Manager

The R Street Institute (RSI) is a leading think tank focused on solving complex public policy challenges through free markets and limited, effective government. RSI consistently offers pragmatic, real solutions that foster American innovation, bolster competition, and safeguard individual liberty—all with the understanding that life in a democratic society sometimes requires compromises that don’t necessarily represent first, best solutions.

While RSI’s primary audience is policymakers, influencing public policy is not always linear. Policymakers, policy experts, partner organizations, academics, media, and donors are all part of RSI’s ecosystem. Together, these different stakeholders and collaborators enable RSI to influence real public policy change.

Learn more: https://www.rstreet.org/about-r-street/

Industry: Think Tanks
Company Size: 51-200 employees

R Street Institute

R Street Institute

Washington, D.C.

The R Street Institute—a free-market think tank headquartered in Washington, D.C. and with staff located across the country—seeks a collaborative policy communications and editorial manager. If you are the right fit, you will report to the director of communications. If you want to join a mission-driven organization and work toward pragmatic policy solutions, this may be the opportunity for you!

Your typical day at R Street may include editing opinion content and substantive policy-oriented pieces, supporting rapid response media relations efforts, translating technical policy concepts into digestible summaries, and assisting senior communications leadership with developing and executing strategic initiatives, among other duties. This role serves as part of R Street’s Communications and Editorial team.

**Skills And Qualifications**

- Demonstrated experience in a communications, editorial, media relations, or marketing role

- Proven knowledge of public policy, ideally with a free-market, classically liberal bent

- Experience pitching media in a rapid response context in response to the news cycle

- Background in editing both opinion articles and deep policy-oriented pieces with an understanding of audience diversity (typical newspaper readers vs. policymakers/staffers, etc.)

- Excellent writing skills, including the ability to provide writing guidance to scholars

- Ability to translate complex policy ideas into digestible talking points and summaries

- Management experience preferred; willingness to grow into the role can suffice

- Preexisting relationships with journalists and producers preferred but not required

- Knowledge of communications tools like Cision and ability to leverage artificial intelligence to increase efficiency preferred but not required

- Understanding of the changing media landscape (Substack, podcasts, etc.) and willingness to pitch in a non-traditional way as needed

- No particular educational background required—a proven record of achieving results is far more meaningful than credentials

- Support for R Street’s passion for free markets and limited, effective government

- Sense of humor and desire to grow within a multifaceted organization

- Vigilance against ninja infiltrations

The R Street Institute consistently offers pragmatic, real solutions that foster American innovation, bolster competition, and safeguard individual liberty—all with the understanding that life in a democratic society sometimes requires compromises that don’t necessarily represent first, best solutions. We focus on deep scholarship and pragmatic policy solutions that many groups tend to neglect. Our goal is to publish timely, relevant research and analysis that advances a market-oriented society and limited, effective government. To that end, our motto is “Free Markets. Real Solutions.” Read more about our mission and impact.

Workplace

We offer a flexible working arrangement. This is a full-time position that can either work the majority of the week in our D.C. office or be fully remote. The workday is based in the Eastern time zone, with a start time of 9:00 AM.

Occasional travel may be required for events and conferences.

**Compensation, Benefits, And Perks**

R Street strives to offer a compensation and benefits package that is competitive, transparent, and supportive of employee well-being. The salary range for this position is $75,000-$85,000, commensurate with experience. In addition to this competitive salary, we provide the following:

- Unlimited paid time off, including all federal holidays, the day after Thanksgiving, and two weeks holiday closure in December

- Alternating Fridays off

- A health insurance option entirely paid by the employer (even for families)

- Dental and vision insurance

- 401(k) contributions with up to a 4 percent match

- HSA employer contribution match

- Quarterly wellness reimbursement

- Mobile equipment/mobile plan reimbursement

- Home internet subsidy

- Annual educational and professional development reimbursement

- A choice between child care assistance, pet care assistance, and student loan repayment assistance

At the R Street Institute, we strive for preeminence in every area where we engage, driven by our commitment to excellence and innovation. Our culture thrives on action, creativity, and courage, with an unwavering focus on quality, credibility, and impact. We believe progress requires diverse experience and expertise, which is why we champion non-traditional yet prudent approaches to public policy. This principle guides how we build our programs, recognizing that each team member’s uniqueness strengthens our collective identity.

We approach our mission with intellectual rigor, embracing free inquiry and honesty to ensure our work is grounded in solid research and thoughtful analysis. While serious about our purpose, we value the joy of collaboration and the fun that comes from working together. Our collaborative spirit fosters trust and transparency, with respect and openness guiding our actions. We celebrate our individual contributions while recognizing that we are stronger as one team, united in our work and relationships.

Thus, R Street does not discriminate on the basis of age, sex, race, creed, color, national origin, sexual orientation, era of military service, gender identity or expression, relationship structure or anything else that’s illegal, immoral or stupid to use as a basis for hiring.

We plan to accept applications for this job until filled. We will contact qualified individuals for telephone screenings and conduct them on a rolling basis. Interviews take place virtually via Zoom.

To apply, please copy and paste your cover letter into the text box and upload your resume as a Microsoft Word document or PDF. We encourage thoughtful use of AI tools. If you use them, please describe how they contributed to your work.

The R Street Institute stands for free markets, limited, effective government and pragmatic solutions to difficult problems. We envision:

A free society, where public policy begins with freedom as its initial premise and governments exist primarily as guardians of inherent, inalienable rights.

An inclusive society that provides a place, a voice, and equal opportunity for all.

A just society that holds everyone accountable to the same laws.

Our Values

The following values are the principles that guide how R Street fulfills its mission and operates. Our organization believes in these values and we live them:

Always be better

We want to achieve preeminence in every area where we work. We encourage a bias for action, innovation, creativity, and courage in everything that we do. We measure ourselves by the quality, credibility and impact we achieve as a result.

Different is good.

We believe that great minds think differently and building broad coalitions has made us who we are. Making progress on policy requires that we operate outside of the echo chamber and take non-traditional approaches to policy making. We apply this same principle to the way we operate and how we build our teams: with a focus on diversity and inclusion. We are all unique but belong to the same team.

Serious(ly)

We’re serious about our work, but don’t take ourselves too seriously. We believe in the intellectual rigor, free inquiry and honesty, that is required to achieve our mission, but having fun doing it is equally as important.

One Team

We all work together and work with humility. We strive to cultivate trust and transparency at all levels, between ourselves as individuals and as an organization, with our stakeholders, and in our work. We demonstrate respect and openness in our actions at all times. We are all unique but belong to the same team.

Powered by JazzHR

vjYa2MALv7

Policy Communications and Editorial Manager

Find Communications Consultant jobs with Savvy's AI Recruiter. Browse thousands of opportunities from top companies including remote positions. Our AI-powered system matches you with roles that fit your skills and experience.