We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.

Our guiding core values lead us to success and have helped us achieve many industry service awards as well as our recent certification as a Great Place To Work®. 


Careers:

As an Auto-Owners associate, you have the opportunity to thrive in our certified Great Place To Work® environment, while benefiting from a workplace that is stable, profitable and invests in you. Some perks you enjoy as an Auto-Owners associate include:

 • Less than a 40 hour work week

 • Educational opportunities

 • Working in a certified Great Place To Work® environment

 • On-site dining (Lansing location)

 • Professional growth opportunities

To view employment opportunities with Auto-Owners Insurance, please go to: http://www.auto-owners.com/career-center/career-opportunities


*Privacy information: https://www.auto-owners.com/privacy

Industry: Insurance
Company Size: 5,001-10,000 employees

Auto-Owners Insurance

Savvy Admin PROD

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

**Job Description**

**We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.**

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to

- Investigate, evaluate, and settle entry-level insurance claims

- Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products

- Learn and comply with Company claim handling procedures

- Develop entry-level claim negotiation and settlement skills

- Build skills to effectively serve the needs of agents, insureds, and others

- Meet and communicate with claimants, legal counsel, and third-parties

- Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment

- Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements

**Desired Skills & Experience**

- Bachelor’s degree or direct equivalent experience with property/casualty claims handling

- Ability to organize data, multi-task and make decisions independently

- Above average communication skills (written and verbal)

- Ability to write reports and compose correspondence

- Ability to resolve complex issues

- Ability to maintain confidentially and data security

- Ability to effectively deal with a diverse group individuals

- Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)

- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage

- Continually develop product knowledge through participation in approved educational programs

**Benefits**

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

**Equal Employment Opportunity**

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

- Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#IN-DNI

Claims Representative

Showing up for people isn’t just what we do. It’s who we are – for over 200 years. And while it looks different every day, we do more to innovate for our customers, our communities and our employees. Because you put your trust in us.

Industry: Financial Services
Company Size: 10,001+ employees

The Hartford

Claims Representative - CH09CN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Worker Compensation Claim Representative is accountable to plan, recommend and execute the investigation of worker compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the Claim Representative will work within established procedures in adherence to statutory, regulatory and ethical requirements.

**Work Arrangement **: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Lake Mary, FL, San Antonio, TX, Naperville, IL or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Start Date: August 3, 2026

Hours: Monday - Friday, core business hours

**Responsibilities**

- Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy

- Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims

- Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants

- Provide exceptional customer service by establishing and maintaining productive business relationships with customers

- Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions

- Provide accurate mathematical calculations of disability benefit rates and claim financial exposures

- Leverage contemporary technology to achieve accurate and efficient claim outcomes

- Consistently demonstrate professional diplomacy during all interactions with customers

- Contribute to a courageous culture that promotes collaboration to maximize operational performance and employee engagement

- Embrace a culture of continuous improvement

**Qualifications**

- Prior workers’ compensation insurance claim handling is preferred

- HS Diploma required, Bachelor’s Degree is preferred

- Demonstrated passion for delivering a superb customer experience

- Excellent organizational skills, especially regarding prioritizing work activities

- Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)

- Superb time management and organizational skills

- Ability to meet productivity targets in a fast-paced, team-oriented environment

- Excellent communication skills and negotiation skills

- Ability to adapt and flourish using industry-changing workflows

- Excellent written and verbal communication skills

- Demonstrates active listening to attentively meet the needs of our customers and exhibit empathy during difficult situations

- Ability to self-manage competing priorities while delivering accurate work within key timelines

**Additional Details**

- As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam within 1 year from your date of hire.

**Compensation**

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$56,391 - $84,587

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Workers' Compensation Claim Representative

We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! 

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.   

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. 

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. 

We call it One Sutherland. #MakeDigitalHuman

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Sutherland

**Company Description**

This is a full-time permanent healthcare claims adjudicator position. A claims adjudicator determines how much money will be paid after an insurance claim has been examined. This is not a customer service or customer facing position. This is a data entry position where you will be processing medical claims per the specific client requirements. Claims can vary and are highly customized depending on the service level. You will work independently with the assistance of knowledge base and support personnel. You will also be expected to meet all Key Performance Indicators and Quality goals throughout Training and beyond.

**Job Description**

What you will be doing as a Claims Examiner:

- Work independently, processing claims via data entry for 90% of your day.

- Be responsible for effectively adjudicating claims to meet production, quality, and other metrics in accordance with policy/procedures and regulatory guidelines

- Follow up on claims needing additional information

- Refer problem claims to a Lead and/or auditor for additional review

- Make sure that the integrity of the information is accurate and kept private according to HIPPA guidelines

- Work with specific software

- May be assigned special projects

**When you join us, you’ll enjoy:**

- Pay rate of $13.50/hour with the opportunity to bonus an additional $1500 a month.

- Medical, dental, and vision plans.

- Paid training and PTO (be sure to ask about our Global Flexible Vacation Policy).

- Company-provided equipment.

- Advancement opportunities – 80% of our frontline leaders have been promoted from within.

- Monthly rewards & recognition programs.

- Employee Discounts.

- EAP and Health and Wellness programs including a personal trainer dedicated to Sutherland.

- Weekday schedule, Monday – Friday 8:30 AM – 5:00 PM EST.

**Qualifications**

**Skills**

- Data entry

- Time management

- Attention to detail

- Analytical

**Required Qualifications**

- High School Diploma or equivalent

- Excellent Internet Connectivity:

- Internet access speed of 2 Mbps upload and 10 Mbps download – the faster the better.

-

- house network, and a hard-wired internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (Wireless and/or satellite Internet Service Providers are not compatible with our systems)

- A quiet and distraction-free, secure place to work

- Effective verbal and written communication skills

- Strong typing and analytical abilities

- Multi-tasking skills with a strong attention to detail

- Computer knowledge

- Minimum 40 words per minute on typing test

- Must have and maintain a clean and paper free work environment to meet our company policies.

- Medical Billing and Coding degree/certification.

- Previous experience in a medical office type setting, including some knowledge of insurance, claims, billing or coding, with an understanding of the different types of insurance (Medicare/Medicaid and/or Child Plus).

- Knowledge of Medical terminology

**Additional Information**

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Health Claims Specialists

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