Aspire Fertility is shifting the paradigm of fertility treatment by raising the standard of care, streamlining care into an integrated system, and enhancing the overall patient experience. As part of the Prelude Network, Aspire Fertility Austin brings together the top medical and scientific minds in the industry with the goal of providing the very best outcomes possible for their patients. Your family matters here, and we want your tomorrow to be extraordinary. Visit Aspire Fertility in Austin, TX.

Industry: Medical Practices
Company Size: 11-50 employees

Aspire Fertility Austin

Savvy Admin PROD

Job Details

**Description**

**We are seeking a compassionate and detail-oriented Patient Care Coordinator to fill a full-time position with us at our Winter Park location. If you feel you meet these qualifications, we welcome your application!**

**Hours: Monday – Friday, 8:00am to 4:30pm with Saturday & holiday rotation required. HYBRID SCHEDULE, allowing work from home 2-3 days/wk after training is completed. This position is TEMPORARY for 6 months, and at that time it will change to PRN**

**Responsibilities**

-  In coordination with other team members, interacts with and proactively reaches out to patients, to ensure excellent customer service and a seamless patient experience.

-  Able to articulate information of medical nature, including but not limited to explanation of hormone medication, injections, medical testing, and surgical procedures.

-  Acts as the main point of contact for assigned patients/couples up through the time patient is started on medications.

-  Coordinates with outside physicians who are using CRM laboratory and retrieval services, ensuring all necessary documentation, orders and consents are received prior to treatment cycle.

-  In coordination with other team members, reviews patient records to ensure they are complete, determines whether tests ordered have been completed, arranges for any missing or new necessary lab tests to be completed, and ensures patient records are accurate and up to date.

-  In coordination with other team members, ensures all pre-cycle testing and procedures are complete, proactively remaining in contact with patient through pre-cycle process.

**Requirements**

- High School Diploma or equivalent is required.

- Medical Assistant experience is required, OK if not a certified MA.

- Experience with Electronic Medical Record (EMR) system strongly preferred

- Bilingual-Spanish a plus!

Patient Care Coordinator TEMP FT to PT

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