Leading Provider of Site Services to Construction, Industrial, Government, Agriculture, Emergency Response and Special Events Industries

Industry: Construction
Company Size: 1,001-5,000 employees

United Site Services

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**About USS**

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

**Primary Purpose**

The Equipment Specialist performs routine work in the repair and general maintenance on various pieces of equipment including restrooms, sinks, holding tanks and showers. This is position is also responsible to ensure that the yard is cleaned and organized.

**Essential Functions**

- Check, wash, repair, paint and store toilets, containers and other company materials.

- Use steam cleaner and/or pressure washer for cleaning assets (toilets, sinks, etc.)

- Keep wash pad area clean and organized.

- Check and clean water-recycling system daily.

- Inform Supervisor/Manager of material used throughout the day.

- Report any problems found on equipment throughout the day to Supervisor.

- Completely check and repair units before delivery and upon return.

- Conducts general facility maintenance and minor repairs as needed.

- Assist with the retrofitting of special or high-end units.

- Follow United Site Services safety rules: utilizes protective clothing and equipment, reports safety hazards and incidents to supervisors.

- Uses forklift for loading and unloading assets (toilets, sinks, etc.)

**Qualifications**

- Customer Service

- Teamwork

- Time Management

- Communications

- Decision Making and Problem Solving

**Physical Requirements**

- Sit while operating equipment (such as a forklift) and stand while servicing products

- Use hands and fingers to handle, control or feel objects tools or controls

- Repeat the same movements

- See details of objects that are less than a few feet away and also at greater distance

- Speak clearly so customers can understand

- Understand the speech of another person

- Hear sounds and recognize the difference between them

- Be able to walk up to 30 minutes at a time without exertion

- Enter and exit equipment by stepping and kneeling

- Lift up to 40lbs from your waist to your shoulders

- Lift 30lbs from the floor to your head

- Crouch and squat

- Push 150lbs and pull 150lbs horizontally

**Benefits Summary**

**All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:**

- Holiday & Paid Time Off (pro-rated for Part-Time employees)

- Medical/Pharmacy

- Dental

- Vision

- Employer-Paid Short-Term Disability

- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

- Voluntary Employee Life & Accidental Death and Dismemberment

- Voluntary Spousal Life

- Voluntary Dependent Life

- Hospital Indemnity, Accident and Critical Illness

- Commuter/Transit Account

- Healthcare Flexible Spending Account

- Dependent Care Flexible Spending Account

- Health Savings Account

- 401(k) with employer match

- Employer-Paid Employee Assistance Program (EAP)

- Employee Discounts

**Salary Range**

$18.23 – $24.62 / hour

**Pay Transparency Statement**

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

**EEO Statement**

Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Equipment Specialist

New York Sports Club offers full-service gyms equipped with everything you need from a neighborhood gym, including convenient locations and member-friendly month-to-month memberships, that won’t break the bank. You’ll find fitness that fits YOU whether you’re looking to take your fitness to the next level on our functional field, work with a personal trainer, get social + sweaty in group fitness classes, lift heavy with barbells, racks + platforms, or enjoy a large variety of cardio + strength machines. Since 1973, we've been on a mission to improve lives through fitness, serving members under our Sports Club (Boston, New York, Philadelphia, and Washington), Around The ClockFitness, and Lucille Roberts brands.

Industry: Wellness and Fitness Services
Company Size: 1,001-5,000 employees

New York Sports Club

**Brief Description**

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to “Improve Lives Through Fitness”. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.

**Roles And Responsibilities**

The Fitness Supervisor is responsible for leading and maintaining the fitness sales and revenue growth of the program. The Fitness Supervisor will report directly to the General Manager (GM) and will have a dotted line responsibility to the District Manager (DM). The GM will be responsible for the performance management of trainers and group exercise instructors. The Fitness Supervisor is the business leader of the Personal Training (PT) department. This individual creates and supports team culture to drive operational excellence and deliver a superior member experience. Fitness Supervisors are goal oriented, results driven, eager to interact with members, and excited to develop and mentor a team of high performing talent. The Fitness Supervisor role is to lead the program by promoting and selling fitness products and services, also to coach, train, and mentor Personal Trainers to meet and exceed department/company objectives. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

**BUSINESS LEADER**

- Business management of the trainers including monthly evaluations, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services.

- Conduct timely and relevant business management meetings to support trainer development.

- Accountability of team’s business deliverables by setting targets, following up, providing feedback and support for progress.

- Collaborate with DM and/or GM and Assistant General Manager (AGM) for PT Sales driving and complementary clinics.

- Assist with day-to-day operations to help support business objectives and member/guest needs.

**OPERATIONAL MANAGEMENT**

- Lead the operational and sales components during the new hire process of new trainers in partnership with the GM/AGM.

- PT business and sales coaching.

- Partner with GM to capture trainer availability, book sessions, and manage the team’s ability to deliver fitness services to meet member needs.

- Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business.

- Set goals in support of club special events and execute the proper follow up post event.

- Produce and host monthly PT department meetings with the GM.

- Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.

- Support trainers through financial planning as it relates to the compensation plan.

**KPI MANAGEMENT**

- Achieve monthly and annual department financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including Net Gain Goals, Cancellation Targets, Active Client Penetration, New Sales, and Fitness Orientation appointment booking and conversion.

- Proactively address business trends in fitness assessment conversions, client attrition and client training frequency.

- Partner with the GM on any performance management metrics relating to trainers.

- Consistently audit, analyze, and manage fitness revenue and expenses and proactively modify accordingly to ensure compliance and profitability.

**CLIENT RELATIONSHIP MANAGEMENT**

- Communication with potential leads and all clients.

- Client coverage and sharing across all fitness offerings.

- Management of all client pipelines, inclusive of new members.

- Clearly outline the pipeline responsibilities in partnership with the GM or AGM (where applicable), and with the oversight of PT senior leadership.

- Scheduling and execution of new member assessments (My Club Intro “MCI”), inclusive of In Body Assessments where offered.

- Responsible for hosting demo clinics during scheduled shifts to promote engagement, build relationships, drive member referrals, and increase SGT/PT/Team Training revenue.

**LEADER OF TEAM CULTURE**

- Collaborate with all departments of the club to achieve interdepartmental synergy.

- Manage optimal staffing targets to meet the needs of the business.

- Mentor trainers to build connections and maintain a high-quality team to uphold the brand standards and expectations of their role.

- Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.

- Identify, collaborate, and align on key talent to advance trainer careers.

**Position Requirements & Experience**

- 1-2 years prior sales experience; fitness sales preferred.

- 1-3 years of supervisory experience; 3+ preferred.

- 2-3 years of personal training experience; corporate gym setting preferred.

- Demonstrate the ability to drive financial performance.

- Exhibits sales skills with a specific focus on attracting new clients and retention.

- Strong business acumen.

- Ability to create a positive team culture with adherence to brand standards.

- Possess collaborative social skills and strong desire to interact with members, clients, and staff.

- Ability to manage high volume of inbound communication and react in a timely manner.

- Ability to create team accountability through structured timelines, action plans, and required documentation.

- Strong technical skills.

- Ability to train and mentor Personal Trainers.

- Strong active listening skills.

- Excellent written and oral communication skills.

- Enthusiastic and passionate about the fitness industry.

- Child & Adult AED/CPR certified.

- Certified Personal Trainer certification (CPT).

- Physical demands include ability to lift up to 45 pounds with or without reasonable accommodations, walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting, restacking of weights, moving of equipment as necessary, standing for long periods of time, and ability to demonstrate other exercise movements as part of a personal fitness workout. The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.

**Scheduling Requirements**

Due to the nature of the business, New York Sports Club has specific scheduling guidelines for this position.

- Fitness Supervisors are required to work the last day of each month.

- Vacation time is not authorized in the month of January.

- Management/Supervisory schedules are based on the needs of the business which may consist of opening, closing, weekday, and weekend shifts to ensure proper management for the club and our members and guests.

- The Fitness Supervisor can service a maximum of twenty (20) personal training sessions per week outside of their prescribed club schedule. (Additional Compensation)

- The Fitness Supervisor will work a schedule of 20 hours weekly prescribed by their GM and DM.

**Additional Compensation & Benefit Opportunities**

The Fitness Supervisor can service a maximum of twenty (20) personal training sessions per week paid at a 60% revenue split. This is in addition to the required 20 hours per week that is paid at the Fitness Supervisor base rate. All employees working 30+ hours are eligible for full-time benefits.

Fitness Supervisor

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