Prosper Infusion is redefining the way patients receive infusions in the comforts of their own home. Patients shouldn't have to drive to a hospital, sit in a crowded infusion center for hours, and then drive home exhausted.

We leverage a technology platform to streamline communication, including tele-pharmacy and texting with our pharmacy team 7 days a week. Our pharmacy maintains communication with the patient 5 times more than a typical infusion center.

$300 billion is currently spent on specialty drugs, many of which require infusion or injection. Most new life-saving biologics will require infusion. For better or worse, this is the future of pharmacy. 

We're excited to talk with you. If you believe patients with serious illness deserve access to concierge-level care, reach out to info@prosperinfusion.com. When we do our job right, the patient's have much easier experience and the system saves up to 50% per infusion when switching from the hospital to Prosper Infusion.

Industry: Medical Practices
Company Size: 51-200 employees

Prosper Infusion

Savvy Admin PROD

Prosper Infusion is an independent, high-growth specialty infusion pharmacy that is looking to redefine the way patients with rare disease receive home infusions. Come join our team and help patients who need infusion therapies for chronic conditions across neurology, rheumatology, and gastroenterology. The two founders started Prosper Infusion because their family members needed a better option than the status quo. This is your opportunity to make a real difference and feel proud about the company you're supporting, where we treat every patients like VIPs, not just numbers.

**Responsibilities: **

- Greet and assist patients, doctors, or nurses over the phone in a friendly and professional manner

- Answer calls, text messages, and emails related to Prosper Infusion and triage appropriately to the correct department or take comprehensive message to allow staff to call back

- Documents questions and notes in medical records based on communication

- Identify and manage orders needing attention and communicate timely and effectively to other Prosper Infusion staff

- Attend and participate in all staff meetings, patient care meetings, in-service education, or on-going educational training with demonstration of competency specific to the pharmacy

- Responsible for knowing and adhering to company policies and procedures governing infusion therapy

**Skills and Abilities **

- Meet any continuing education requirements of the company’s clinical program, as defined within the company’s policies and procedures

- Ability to stay abreast of developments in the field of home infusion therapy

- Ability to handle challenging situations in a professional and proficient manner utilizing available resources and critical thinking skills

- Ability to learn quickly, solve problems, and make decisions that promote a positive impact on patient care

- Demonstrate excellent verbal, presentation, and written communication skills

- Demonstrate proficiency in the use of MS Office software, which includes Excel, Word and Outlook

**Qualifications **

- High school diploma or equivalent

- Associates or Bachelors degree preferred, not required

- Excellence verbal and written communication skills

- Top notch customer service

- Must understand computer technology

- Previous experience at a specialty pharmacy preferred

One-year experience in a retail pharmacy or specialty pharmacy preferred

Medical Assistant / Patient Coordinator (Full-Time Benefits)

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