MaineHealth is a not-for-profit, integrated health system, “Working together so our communities are the healthiest in America,” We are committed to a mission of providing high-quality affordable care, educating tomorrow's caregivers and researching better ways to provide care. MaineHealth includes a Level 1 trauma medical center, eight additional licensed hospitals, pediatric care services, an extensive behavioral health care network, diagnostic services as well as home health, hospice and senior care services. With more than 2,000 employed providers and approximately 23,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.
The Leapfrog Group has recognized several of MaineHealth’s community hospitals as Top Rural Hospitals and awarded strong Hospital Safety Grades to its larger hospitals, contributing to Leapfrog’s naming Maine as the Leapfrog Top State of the Decade for Patient Safety. The Maine hospitals are all Breathe Easy Gold Star Standard of Excellence recipients at the Platinum level. The quality of MaineHealth’s care is also reflected in accreditations from the Joint Commission and recognitions in Becker’s Healthcare and U.S. News and World Report
The MaineHealth system includes MaineHealth Behavioral Health at Spring Harbor, MaineHealth Franklin Hospital, MaineHealth Lincoln Hospital, MaineHealth Maine Medical Center, MaineHealth Memorial Hospital, MaineHealth Mid Coast Hospital, MaineHealth Pen Bay Hospital, MaineHealth Stephens Hospital, MaineHealth Waldo Hospital, MaineHealth Barbara Bush Children’s Hospital, MaineHealth Care at Home, the MaineHealth Institute for Research, the MaineHealth Medical Group and MaineHealth NorDx. MaineHealth affiliates include Maine General Health and St. Mary's Health System. Joint venture partners include New England Rehabilitation Hospital of Portland. MaineHealth is a stakeholder in the MaineHealth Accountable Care Organization

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

MaineHealth

Savvy Admin PROD

**Description**

Professional - Nonclinical

Req #: 73181

**Summary**

Are you a process-oriented professional with a passion for high-touch candidate experiences? MaineHealth Medical Group (MHMG) is seeking aPreboarding Operations Specialistto provide concierge-level support to our Physician and Advanced Practice Provider (APP) candidates. This position is hybrid and is benefit eligible, and it is not open to fully remote candidates. The ability to be onsite at our Portland area location is required.

In this role, the specialist will act as a "white glove" guide for our newest providers, ensuring a seamless transition from the offer stage to their first day. The specialist will support senior leadership by managing complex recruitment projects, tracking vital metrics, and leading the charge in mapping out and implementing innovative preboarding solutions across the MaineHealth system.

Key Responsibilities

- Concierge Candidate Support:Act as the primary, "white glove" point of contact for candidates with complex onboarding needs, including dual-visa households, spousal relocations, non-compete nuances, and academic/research integrations.

- Offer Management:Assist the preboarding team with timely preparation and delivery of offer packages for Physician and APP candidates systemwide.

- Process Engineering:Map out current preboarding functions and lead the implementation of streamlined workflows to improve the provider experience.

- Operational Execution:Track and complete all required administrative steps once a provider agreement is signed, ensuring 100% readiness for day one.

- Continuous Improvement:Assist in the ongoing implementation and refinement of internal processes to stay ahead of industry standards.

- Leadership Support:Provide organizational and systems support to MHMG senior leadership and search leaders during the full recruitment cycle.

- Strategic Support:Ability to support MHMG’s preboarding work for providers systemwide.

- Workflow Optimization:Skill in providing a streamlined approach to preboarding from offer acceptance to the start date.

- Complex Problem Solving:Capability to manage "high-nuance" candidates with complicated legal, professional, or personal requirements.

- Project Leadership:Proven ability to map processes, develop solutions, and lead team-wide implementations.

**Required Minimum Knowledge, Skills, And Abilities (KSAs)**

- Education: Bachelor's Degree required.

- License/Certifications: N/A

- Experience: Three years of experience in Human Resources or other business-related role required. Recruiting experience preferred.

- Additional Skills/Requirements Required: Proficiency in Microsoft Office suite.

- Additional Skills/Requirements Preferred: Experience with ATS and HRIS applications.

**Hiring Scam Alert**

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact lauren.robare@mainehealth.org

Preboarding Operations Specialist

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