ONE fights for a more just world by demanding the investments needed to create economic opportunities and healthier lives in Africa. We envision a world where Africa is an equal player and people across Africa have abundant economic opportunities and lead thriving, healthy lives. 

We empower all people to use their voices to build a more just world, because none of us are equal until all of us are equal. Learn how you can take action at ONE.org.
 
All ONE vacancies are listed on ONE.org/jobs and applications are only accepted via our website. ONE does not charge a fee at any stage of the recruitment process.

Industry: Civic and Social Organizations
Company Size: 51-200 employees

The ONE Campaign

Savvy Admin PROD

**ABOUT THE ONE CAMPAIGN**

ONE is a global, nonpartisan organization fighting for a more just world by demanding the investments needed to create economic opportunities and healthier lives in Africa. We do this by deploying trusted and dynamic advocacy that leverages hard-hitting data, credible grassroots activism, creative political engagement, and strategic partnerships. We use all this to influence decision-makers to take action and tackle the world’s biggest challenges. Read more at www.one.org.

**ABOUT THIS ROLE**

The Contracts and Procurement Manager will strengthen how ONE purchases goods and services across our global offices by building fit-for-purpose procurement systems, processes and controls that enable speed and sound risk management. This role focuses primarily on procurement of services, partnering closely with Legal, Finance and program teams to ensure purchases are commercially sound, properly scoped, compliant, well-documented, cost-effective, and aligned to budgets, grants, and donor requirements.

This is a high-volume, “doer” role: you will run end-to-end procurement workflows yourself while also designing the best-practice operating model, templates, and training that make procurement easier for the entire organization.

**IN THIS ROLE, YOU WILL**

- Own end-to-end procurement for goods and services (e.g., consultants, design and creative services, office services, facilities, IT/software purchases, events, subscriptions, equipment, travel-related vendors, and other operational and programmatic spend), ensuring timely sourcing through to approval, contracting support, delivery, and handoff to accounts payable.

- Create and maintain standardized procurement workflows, intake forms, contract templates, approvals, and clear service-level expectations for requesters.

- Establish and manage purchasing thresholds and routing (e.g., competitive quotes/RFPs, single/sole source documentation, emergency buys) to balance speed, value, and risk.

- Lead vendor identification, competitive sourcing, and evaluation; negotiate pricing and service terms to achieve best value and reliable delivery.

- Ensure that procurement and contracting arrangements utilize tax exemption and charitable status benefits and nonprofit discounts and take into account VAT and other tax considerations.

- Partner with internal stakeholders to plan upcoming renewals and reduce last-minute contracting.

- Operationalize procurement controls that support a strong internal control environment and consistent compliance across locations.

- Embed practical risk checks into purchasing (e.g., conflicts of interest, sanctions/reputational screening as appropriate, data security considerations for vendors handling data, anti-corruption and ethical purchasing expectations).

- Ensure procurement files are audit-ready: quote comparisons, selection rationale, approvals, contract repository links, and ongoing vendor documentation.

- Ensure purchases align to approved budgets and are coded correctly so ONE can report accurately across grants, projects, and programs.

- Work with Finance and budget holders to confirm funding sources, manage spend against budget, and improve visibility into committed vs. actual costs.

- Support audit requests and donor reporting by organizing procurement documentation and providing clear procurement justifications.

- Implement procurement best practices and tools (lightweight where possible) to improve cycle time, documentation quality, and spend visibility—without adding unnecessary bureaucracy.

- Optimize contract templates for streamlined purchasing and self-serve contracting in specified categories, and coordinate closely with the Legal team on contracting as well as legal, risk and compliance issues in the procurement program and specific purchases.

- Develop procurement templates (RFQ/RFP, bid analysis, vendor onboarding, sole source justification, basic SLAs) and short training guides for staff.

- Identify recurring spend categories and propose streamlined approaches (preferred suppliers, framework agreements, catalogs, standard terms, renewal calendars).

- Collaborate closely with Finance, Legal and program teams to ensure procurement supports business needs while meeting compliance expectations.

- Provide procurement and commercial negotiation training across the organization.

- Identify opportunities to optimize use of existing platforms, tools and software to improve procurement and contracting processes.

- Other duties as assigned.

**WHAT YOU BRING TO ONE**

- Strong alignment with ONE’s mission and values and a commitment to ethical, responsible stewardship of resources.

- 5–8 years of progressive procurement, purchasing, or vendor management experience (global nonprofit/INGO, advocacy, or multi-country environment strongly preferred).

- Proven ability to develop and manage procurement and contracting processes, particularly in settings that were informal or decentralized before.

- Strong contracting literacy and comfort partnering with Legal; ability to spot risk, ask the right questions, and ensure documentation is complete.

- Solid financial acumen: budget alignment, basic cost analysis, and purchase coding discipline (grants/restricted funding experience a plus).

- Highly organized and structured in order to manage a high volume of parallel requests, prioritize quickly, and maintain immaculate records.

- Experience negotiating and managing service providers and vendor relationships.

- Strong systems orientation (procurement software, ERPs/AP workflows, shared repositories); comfortable improving tools and building lightweight automation.

- Clear communicator with strong stakeholder management skills; able to influence without formal authority and drive adoption of new processes across teams and time zones.

- Self-starter who exercises sound judgment, maintains confidentiality, and thrives in a fast-paced, mission-led organization.

- Procurement certification (e.g., CIPS, CPSM/ISM) or equivalent training is preferred.

**LANGUAGE SKILLS: **Fluency in English is required. French or German language skills are an advantage but not essential.

**COMPENSATION AND BENEFITS: ** ONE offers competitive compensation and an exceptional benefits package along with the opportunity to contribute to worldwide causes impacting those most in need. Salary range is $80,000 - $90,000 per year.

**WORK ENVIRONMENT & TRAVEL: ** Hybrid office with attendance 2 days per week in the office. Team schedules and business needs may dictate the specific days/times you need to be in the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Travel up to 5%.

**APPLICATION INSTRUCTIONS: **Are you ready to join ONE? Please submit a resumé and cover letter to this opening at ONE jobs!

We are committed to providing reasonable accommodations to applicants. When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job, they may request it orally or in writing (please email recruiting@one.org). ONE will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

We understand that a diversity of strengths, experiences, and backgrounds makes our team stronger. If this position interests you, we encourage you to apply and tell us why you are a great candidate for the role. ONE does not discriminate in its selection and employment practices. We are an equal opportunity employer and all qualified applicants will receive consideration for employment. To learn more about our diversity and inclusion work and priorities, visit https://www.one.org/about/diversity.

~~Due to the number of inquiries that ONE receives, we thank all candidates for their interest yet only those who are selected for an interview will be contacted. ~~

Contracts and Procurement Manager

Brined in 2020, Pickle set out to build a platform that helps companies of any size understand their customer conversations and strengthen their relationships. 

Pickle transcribes any audio format into text with high fidelity, provides a search database to quickly find any call, then the conversation is analyzed and summarized for easy comprehension. 

Optimize sales performance and customer experiences with your best conversations. 

Powered by artificial intelligence, Pickle helps refine your sales process by uncovering blind spots and transforming conversations into actionable insights. We tell you how to duplicate your best reps to create an army of superhuman sales and customer experience pros.

Industry: Software Development
Company Size: 2-10 employees

Pickle (pickleai.com)

**Overview**

Our client is looking for a highly experienced Customer Supply Chain Manager to take ownership of end-to-end logistics, retail operations, and inventory flow across US and EU markets for a growing consumer business.

This is a hands-on, high-impact role focused on stabilising and optimising existing operations, reducing costs, and building scalable systems. The position will evolve from an initial deep operational dive into a lighter, strategic oversight role.

**Key Responsibilities**

-  Warehouse & Logistics Management (US + EU)

- Own relationships with third-party logistics (3PL) partners across the US and EU

- Audit and approve warehouse invoices, identifying discrepancies and overbilling

- Improve billing structures and enforce commercial terms

- Optimise shipping costs, packaging, and carrier selection

- Monitor inventory movement and reduce inefficiencies in stock flow

- Negotiate improved rates with logistics and freight partners

- Oversee international shipping and distribution setup

-  Retail Operations (Primary: Major US Retailer)

- Own end-to-end retail operations via EDI/ADI systems

- Ensure accurate order processing, invoicing, and payment reconciliation

- Monitor, manage, and resolve chargebacks and compliance issues

- Track and reconcile retailer payments and cash flow discrepancies

- Maintain retailer relationships and operational cadence (e.g. weekly check-ins)

- Ensure adherence to retailer-specific operational requirements

-  Marketplace & Channel Coordination

- Coordinate with marketplace partners and agencies (e.g. Amazon) on inventory and replenishment

- Align stock levels with demand forecasts

- Support wholesale and dropship order flows

- Identify opportunities to improve operational efficiency and sales support

-  Inventory Planning & International Freight

- Partner with finance to forecast inventory requirements

- Plan purchasing and replenishment based on demand and lead times

- Manage inbound and outbound freight logistics

- Oversee shipping documentation and customs processes

- Source cost-effective freight solutions

-  E-commerce & Dropship Oversight

- Oversee existing dropship workflows and identify inefficiencies

- Support operational consistency across direct-to-consumer channels

- Recommend automation and system improvements where appropriate

-  Process Optimisation & Cost Reduction

- Identify inefficiencies across all operational areas

- Implement systems, SOPs, and controls to improve performance

- Drive measurable cost savings across logistics and operations

- Stabilise fragmented or inconsistent workflows

-  Team Transition & Handover

- Document processes and build operational playbooks

- Support hiring or development of a junior operations resource

- Transition day-to-day execution once systems are stabilised

**Requirements**

**Who you are:**

**Background**

- 6–10 years’ experience in operations, supply chain, or logistics

- Experience in both direct-to-consumer (DTC) and wholesale/retail environments

- Hands-on experience working with major retailers (EDI, compliance, chargebacks)

- Strong familiarity with 3PL warehouse management and freight logistics

**Core Skills**

- Strong cost control mindset with the ability to identify inefficiencies quickly

- Deep understanding of shipping, packaging, and carrier pricing

- Confident managing external partners and challenging where needed

- Experience with multi-region inventory planning

- Comfortable operating in imperfect or evolving systems

**Retail & Systems Experience**

- Experience with EDI/ADI systems and retailer workflows

- Marketplace coordination (e.g. Amazon or similar platforms)

- Understanding of e-commerce platforms (e.g. Shopify) and dropship models

- Experience handling chargebacks and retailer disputes

**Working Style**

- Independent and decisive

- Structured and process-driven

- Comfortable with ambiguity and building from incomplete systems

- Focused on solving problems and driving improvement (not maintaining status quo)

**Role Structure & Time Commitment**

**Phase 1: Stabilisation (First 2 Months)**

- 15–25 hours per week

- Deep operational dive across logistics, retail ops, and inventory

- Focus on fixing core issues and establishing control

**Phase 2: Optimisation (Month 3)**

- ~10 hours per week

- Improve margins, negotiate contracts, and document processes

**Phase 3: Ongoing Oversight**

- ~5 hours per week

- Support team transition and provide strategic oversight

**Success Metrics**

- Reduction in warehouse and shipping costs

- Improved invoice accuracy and cost visibility

- Decrease in chargebacks and operational errors

- Stronger inventory turnover and availability

- Stable, documented processes ready for delegation

**What This Role Is Not**

- Not a junior or entry-level operations role

- Not a purely executional position

- Not a long-term full-time hire at this stage

**Benefits**

This role is a remote, fractional contractor opportunity, and we need someone who can start immediately.

The role will be paid at an hourly rate

You need to have your own home office set up

Please read the requirements carefully

Fractional Customer Supply Chain Manager (US & EU)

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