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Industry: Software Development
Company Size: 11-50 employees

RemoteHunter

Savvy Admin PROD

1. About Our Client:The organization operates within the cybersecurity and payments industry, addressing challenges related to detecting and responding to cyber threats and incidents. It maintains a security operations program focused on monitoring, analyzing, and mitigating security risks to protect its environment. The company supports flexible work arrangements and emphasizes maintaining and improving its security posture in a dynamic threat landscape.

2. About the Opportunity:The Manager, Security Operations is responsible for leading the security operations team and overseeing daily operations of the security operations center (SOC). This role drives the strategic direction of incident detection, response, and process improvement efforts, ensuring effective identification and resolution of security incidents. The position plays a critical role in managing risks, collaborating across teams, and developing a high-performing culture within the security operations function.

3. Responsibilities:• Direct functions and processes of the security operations team and enforce policies.

• Lead identification and resolution of security incidents to enhance security posture.

• Ensure compliance with service level agreements and continuous process improvement.

• Manage documentation and research of security incidents and investigations.

• Provide senior management with clear assessments of risks and threats.

• Develop and maintain the incident response management program.

• Collaborate with employees at all organizational levels.

• Produce reports, dashboards, and metrics for regular management review.

• Drive security operations process improvements.

• Conduct training to keep staff updated on threats and response techniques.

• Lead, mentor, and manage security operations personnel.

• Foster a supportive, respectful, and inclusive team culture.

• Coordinate cross-functional responses with Fraud and Risk teams for cyberfraud.

• Oversee detection engineering lifecycle practices and alert optimization.

• Lead development of incident response playbooks and collaborate on automation strategies.

• Develop and maintain a modern threat intelligence program.

• Utilize AI/ML tools to enhance security operations capabilities.

4. Requirements:• Minimum 5 years in security operations.

• At least 2 years managing security operations and incident response teams.

• Experience with security tools like XSOAR, Crowdstrike, Tenable, AWS Security Hub, GuardDuty, and SIEM.

• Expertise in logging, monitoring, threat management, cyber investigations, and forensic analysis.

• Experience managing on-call rotations and escalation frameworks.

• Preferred experience with PCI, payments, and cyber-fraud.

• Preferred experience leveraging AI/ML in security operations.

• Advanced knowledge of information systems, data, and infrastructure security standards.

• Cloud technology experience, especially AWS.

• Strong networking and security fundamentals.

• Effective time management and leadership skills.

• Excellent written and verbal communication skills.

• Experience with executive-level reporting.

• Ability to build relationships and influence decisions across teams.

• BS degree or equivalent experience.

• Relevant certifications such as CISSP, CISA, CISM, GCIH, Security+.

5. Pay Range and Compensation Package:• National: $177,600 - $222,000

• Premium: $192,200 - $240,300

• Premium Plus: $209,000 - $261,200

• Annual bonuses awarded based on individual and company performance.

6. Benefits & Perks:• Multiple health insurance options.

• Flexible time off policy.

• Retirement savings program with company and after-tax contributions.

• Equity in a publicly-traded company and Employee Stock Purchase Program.

• Family-forming benefits, fertility support, and up to 20 weeks of parental leave.

• Free therapy sessions, financial and professional coaching, and legal advice.

• Monthly stipend to support work environment needs.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Manager, Security Operations

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