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Industry: Software Development
Company Size: 11-50 employees

RemoteHunter

Savvy Admin PROD

1. About Our Client:The organization operates in the revenue intelligence industry, focusing on transforming how revenue teams succeed by leveraging artificial intelligence. It offers a unified system that integrates data, insights, and workflows to support revenue teams in understanding their customers and automating sales processes. Serving over 5,000 companies worldwide, the organization aims to simplify complex sales workflows and enhance deal closure efficiency through AI-powered tools and applications.

2. About the Opportunity:The Senior IT Service Desk Specialist role is designed to provide critical end-user support for hardware, software, and SaaS products across the company’s San Francisco office and remote US workforce. This position plays a key role in ensuring smooth IT operations by managing incident resolution and maintaining consistent communication with users and management. The role supports onboarding, user access management, and escalates technical issues, directly contributing to the organization’s operational efficiency and user satisfaction.

3. Responsibilities:• Troubleshoot hardware and software issues for laptops, peripherals, and mobile devices, including login, application, performance, and connectivity

• Respond promptly to incidents and service requests

• Communicate incident status clearly to users, focusing on satisfaction

• Create and update documentation for issues and knowledge base

• Troubleshoot and escalate office-related issues such as A/V, printers, and network

• Support user onboarding through hardware deployment and training

• Manage user access during employee lifecycle events including pre-hire, onboarding, and separation

• Prioritize tasks and track progress independently

4. Requirements:• Minimum 3 years of IT support experience

• Proven experience troubleshooting Windows and macOS environments

• Demonstrated ability to support remote employees

• Strong communication and interpersonal skills

• Ability to manage and prioritize multiple incidents and requests simultaneously

• Experience with user administration of Okta, Zoom, Slack, and Google Workspace

• Basic knowledge of network troubleshooting techniques

5. Pay Range and Compensation Package:• The annual salary hiring range for this position is $108,000 to $132,000 USD

• Compensation depends on factors such as skills, qualifications, education, experience, and location

• Total compensation may include base salary, incentive compensation, bonus, equity, and benefits

6. Benefits & Perks:• Medical, dental, and vision plans tailored to employee and family needs

• Flexible wellness stipend for health-related expenses

• Mental health coverage including therapy and coaching

• 401(k) retirement program

• Education and learning stipend for professional development

• Flexible vacation policy to support work-life balance

• Paid parental leave

• Company-wide recharge days each quarter

• Work from home stipend to support remote work success

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Sr IT Service Desk Specialist

Select Medical made a commitment more than 20 years ago to deliver an exceptional patient care experience that promotes healing and recovery in a compassionate environment. We have honored that promise by helping define the nation's standard of excellence in specialized hospital and rehabilitative care.

Today, we have grown to more than 50,000 colleagues caring for more than 82,000 patients every day across our care continuum. Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers and occupational health centers in the United States.

Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania. We are honored to be recognized by Forbes as one of America’s Best-In-State Employers in Maryland, Missouri and Pennsylvania for 2021.

Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. http://careers.selectmedical.com

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Select Medical

**Position: ** Patient Service Specialist

**Location: **Pembroke Pines, FL

**Type of Employment: **PRN/Per diem

**Schedule: **Monday/Wednesday/Friday (10:30am to 7:30pm)

**Compensation: **$16-$20/hour (pending experience)

When patients enter our outpatient physical therapy center in Pembroke Pines, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

- Schedule patient appointments in person and via phone

- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

**Minimum Qualifications**

- High School Diploma or GED

Medical Front Office - Patient Service Specialist

Banville Wine Merchants was founded in 2004 by Lia Tolaini-Banville and her father Pier Luigi “Louie” Tolaini. We are proudly family-owned. Banville meticulously selects leading wine, beer, and spirits partners who share our commitments to integrity, authenticity, and family.

Industry: Beverage Manufacturing
Company Size: 51-200 employees

Banville Wine Merchants

Join our team as a **Customer Service Specialist ** and help create positive, seamless experiences for our customers. You’ll handle inquiries, support orders, and provide helpful recommendations while ensuring every interaction is friendly and efficient. Ideal for someone who enjoys helping others, pays attention to detail, and takes pride in great service. See job description below.

**Company Description **

Banville Wine Merchants is a family-owned company founded in 2004 by Lia Tolaini-Banville and her father Pier Luigi “Louie” Tolaini. The company is dedicated to providing exceptional wine, beer, and spirits, partnering with producers who share their values of integrity, authenticity, and family. Banville is committed to delivering premium products and cultivating strong relationships within the beverage industry. Join a team that values quality and tradition.

**Position Summary: **

Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for the processing of orders from the point of receipt through shipment from our warehouse(s), including review and resolution of allocation and inventory problems with managers. The ideal candidate will provide exceptional customer service by answering questions, resolving problems, and offering problem-solving resources. This position is on-site, based in the NYC office, primarily supporting our local NY/NJ sales team and providing secondary support to our national team.

**Key Responsibilities: **

**Sales Order Processing **

- Process orders and respond to customer requests via phone and email.

- Modify orders as needed to enter voids, add-ons, adjustments, or holds.

- Process and communicate order confirmations and invoices, providing totals, credit terms, and other information to sales reps and customers.

- Collaborate with the sales team and other departments to confirm orders are processed accurately and efficiently.

**Customer Service & Administration **

- Resolve product or service problems by clarifying the customer's issues, determining the cause, selecting and explaining the best solution to solve the problem, expediting the correction or adjustment, and following up to ensure resolution.

- Communicate and work closely with our warehouse to alleviate and correct delivery issues, ideally before they occur.

- Track deliveries, contacting dispatch for ETAs or re-routing as needed, communicating potential delays/breakages/issues to the sales team in a timely manner.

- Process pick-up requests as needed for erroneous shipments.

- Enter and manage allocations, assisting with inventory management.

- Assist with new account creation, processing credit applications as they come to us via the client or the sales team.

- Provide support to the Accounts Receivable team as needed, answering phone calls, providing customers or sales reps with requested invoices, statements.

- Create and communicate daily, weekly, and monthly reports on time.

- Maintain department files, tracking breakages, Bill & Hold inventory, etc.

- Offer support to the Office Assistant, helping to sort sample deliveries and assist with press shipments as needed.

**Qualifications: **

Education/Experience: Associate’s degree or higher, and 1-2 years of relevant experience is required. Hospitality/wine industry experience/interest is a plus.

**Skills: ** Excellent analytical skills, accuracy, and reliability. Attention to detail and thoroughness in identifying and resolving problems in a proactive and positive manner. Must be patient and take full responsibility for resolving problems using empathy and knowledge. Strong organizational and coordination skills, with the ability to manage and prioritize multiple projects and meet deadlines. Able to work as part of a team and coordinate team activities when needed. Excellent verbal and written English communication skills.

**Knowledge: ** Strong computer skills (Excel, Word, etc.) with willingness to learn new program(s) as needed. Basic math and calculator skills.

**Other: ** Ability to sit at a computer 6+ hours a day.

**Compensation: ** $52K - $57K (Non-Exempt)

Customer Service Specialist

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

Who Are We

At Nexxaworks, we’re a team of passionate marketing experts, creative thinkers, and data wizards united by one goal: to help brands thrive in today’s ever-evolving landscape. We take pride in blending cutting-edge tools, fresh ideas, and a deep understanding of market trends to build strategies that deliver real impact.

What We Do

From branding to digital campaigns, social media to content creation, and everything in between, we’re here to transform your vision into results. Whether you’re a startup ready to make your mark or an established company seeking a bold refresh, Nexxaworks tailors every solution to meet your unique needs.

Industry: Advertising Services
Company Size: 2-10 employees

Nexxaworks

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

**Job Description**

**Position Overview**

We are seeking a dedicated and personable Customer Service Specialist to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring they receive exceptional support and assistance. You will be responsible for addressing customer inquiries, resolving complaints, and providing information about products and services with professionalism and efficiency.

**Key Responsibilities**

- Respond promptly and professionally to customer inquiries via phone, email, and chat.

- Resolve customer complaints and issues effectively to ensure satisfaction.

- Provide detailed product and service information to customers.

- Maintain accurate records of customer interactions and transactions.

- Collaborate with other departments to address customer needs.

- Identify opportunities to improve customer service processes and recommend solutions.

**Qualifications**

**Requirements**

- High school diploma or equivalent; bachelor’s degree preferred.

- Proven experience in a customer service role or related field.

- Excellent verbal and written communication skills.

- Strong problem-solving and conflict resolution abilities.

- Ability to handle stressful situations calmly and efficiently.

- Familiarity with customer service software and CRM systems.

**Additional Information**

- Competitive salary package

- Opportunities for professional growth and career advancement

- Collaborative and innovative work environment

- Skill development through hands-on experience and mentorship

- Exposure to diverse projects and industry-leading clients

1. About Our Client:The organization operates within the construction products industry, encompassing divisions and brands focused on commercial sealants, waterproofing, roofing, building maintenance, and related technologies. It manages multiple manufacturing, distribution, and research facilities across North America and employs over 2,700 people. The company addresses the market need for specialized construction products and services through its extensive operational footprint.

2. About the Opportunity:The Customer Service Specialist role is focused on delivering high-quality service to both external and internal customers by efficiently processing product orders. This position is critical for ensuring smooth order management, accurate communication about product availability and shipping, and effective resolution of customer issues, thereby supporting the organization''s operational and customer satisfaction goals.

3. Responsibilities:• Respond to customer inquiries via calls, emails, and faxes.

• Manage customer-specific processes related to new business development.

• Oversee the price change process and notify relevant parties.

• Act as the main contact for service and product complaint resolution.

• Coordinate new product setups or changes with relevant departments.

• Handle large volumes of customer communications concerning orders, product information, stock status, pricing, shipping, and samples.

• Accurately enter orders into the system and confirm stock availability.

• Ensure prompt and accurate shipping and invoicing of orders.

• Inform customers of shipping dates and any delays.

• Communicate proactively about order changes.

• Maintain and enhance knowledge of product lines, pricing, and delivery times.

• Follow ISO procedures related to customer service.

• Troubleshoot issues related to pricing, order tracking, and stock availability.

• Suggest alternatives or solutions to customer concerns.

• Provide Material Safety Data Sheets (MSDS) as required.

• Build and maintain effective relationships with internal teams to enhance service.

4. Requirements:• High school diploma or GED.

• Two to four years of related customer service experience.

• Experience with key accounts or private label preferred.

• Clear and professional verbal and written communication skills.

• Proficiency with Microsoft Office applications.

• Understanding of Lean Management Principles is a plus.

• Knowledge of SAP, including sales reports and master data management, preferred.

• Ability to perform physical tasks such as standing, walking, lifting up to 50 lbs., and other mobility requirements.

5. Pay Range and Compensation Package:• The salary range for this position generally ranges between $49,879 and $62,348, based on qualifications, operations, and other considerations.

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

6. Benefits & Perks:• Health insurance

• Paid holidays

• Paid time off

• 401(k) Savings and Trust Plan with company match

• Company Pension Plan

• Performance-based bonus/commission

• Continuing education opportunities

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Carrington Holding Company, LLC owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions – investments in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services.
 
Carrington was initially founded in 2003. Since that time, Carrington Holding Company and the Carrington Family of Companies have evolved into a group of vertically integrated operating businesses that direct every aspect of the life cycle of single family assets. Its core capabilities include investment and fund management, residential mortgage special servicing and origination, property management and maintenance, and real estate sales and settlement services. Guided by a leadership team with an average of three decades of industry experience and adhering to a consistent philosophy, Carrington has built the infrastructure necessary to maximize value during any market cycle.
 
Build your career with Carrington Holding Company. We offer: 
 
•         An innovative environment
•         Management growth potential
•         Regular communication and training
•         Superior benefits package
•         An environment that encourages growth and development of its employees
•         Philanthropic opportunities to help the community through Carrington Charitable Foundation
Learn more about the opportunities at Carrington Holding Company: 
 
•         Email: info@carringtonhc.com
•         Website: Carringtonhc.com
•         Main: 949.517.7100
•         Media: 866.289.4147

Industry: Financial Services
Company Size: 1,001-5,000 employees

Carrington Holding Company, LLC

**Job Description**

**Come join our amazing team and work a hybrid schedule!**

The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this position is $22.00/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set.

**What You’ll Do**

- Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans.

- Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations.

- Refer more complex or complicated calls to qualified team member.

- Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments.

- Track, follow-up and complete customer call backs to ensure inquiry resolution.

- Collect payments whenever necessary and appropriate.

- Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system.

- Knowledge of Fair Debt Collection Practices Act preferred.

- Knowledge of relevant and industry-specific computer software packages preferred.

- Basic negotiation skills.

- Ability to understand problems and to collaborate and explore alternative solutions.

- Ability to make decisions that have moderate impact on the immediate work unit.

- Ability to organize thoughts and ideas into understandable terminology.

- Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy.

- Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

**What You’ll Need**

- High school diploma or equivalent work experience.

- Customer service/call center experience preferred, but not required.

- Banking, Mortgage/Loan Servicing industry experience preferred, but not required.

- Bi-Lingual (Spanish) skillset preferred.

- Hours Monday-Friday

**Our Company**

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

**What We Offer**

- Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

- Customized training programs to help you advance your career.

- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

- Educational Reimbursement.

- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

**Notice to all applicants: Carrington does not do interviews or make offers via text or chat. **

Customer Service Specialist, I

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
 
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.

Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms

© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

Industry: Financial Services
Company Size: 10,001+ employees

JPMorganChase

**Job Description**

**Job description:**

You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights!

As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence. You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.

**Job Responsibilities**

- Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short- and long-term fixes, serving as both a company and customer advocate, and applying root-cause resolution tactics.

- Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions, with a high regard for accuracy.

- Maintain knowledge of all client programs, products, and procedures, and support various online booking tools and multiple websites.

- Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties, including issues with loyalty points, redemptions, program exceptions, and fee waivers.

- Maintain high levels of call quality based on outlined criteria; maintain an appropriate level of confidentiality regarding information shared and observed. Keep your immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary, or provide suggestions for alternative courses of action.

- Assist other Travel Advisors in real time with questions related to traveler policies and different booking applications; coach Advisors on best practices for servicing all customers; monitor and manage agent errors, escalations, and customer exceptions; and update tracking information in a database.

- Provide a professional level of energy and enthusiasm, as well as strong working relationships, when partnering with internal and external customers and all departments to increase quality and customer service levels.

**Required Qualifications, Capabilities, And Skills**

- High school diploma or equivalent.

- Two or more years of experience in the travel industry, including intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms, including self-booking tools.

- Demonstrated effective communication and interpersonal skills to manage internal and external customer issues.

- Working knowledge of Microsoft Office programs such as Excel, Word, and Outlook; ability to quickly learn technical concepts.

- Excellent time management and multitasking ability, including advanced knowledge/proficiency using multiple screens in an online environment.

- Ability to work independently, while also functioning as a team member.

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at the time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

**Shift / Schedule Information**

Work schedules will vary. Candidates must be willing to work during our operating hours, which include evenings and weekends. Specific information will be provided by the recruiter. This position requires that you attend the training as scheduled. Training hours may not coincide with your regularly scheduled hours.

**About Us**

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**About The Team**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Servicing Travel Advisor III - Chase Travel (Remote - Tempe, AZ)

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