Regional leader in property and casualty insurance
“Top Workplaces USA” by Top Workplaces | Rated A by AM Best
30 years in business | 180+ employees | Privately-owned and operated
Competitive salaries and benefits | High growth and transformation

Why Become a Builder?
Build your career.
As a regional leader quickly expanding into a national footprint, Builders offers a high-growth environment within the framework of firm financial stability. With large-scale transformations come big opportunities to launch or progress your career.

Learn from the experts.
Builders is known for its exceptional expertise in workers’ compensation and construction risks. Working alongside the deeply experienced experts and scholars at Builders will supercharge your industry knowledge.

Join a strong culture.
Because 95% of employees believe the company is going in the right direction, Builders earned the “Culture Direction” badge from Top Workplaces. Builders also rates impressively high in employee motivation, appreciation, company values, meaningfulness, and work/life balance, according to Top Workplaces.

Builders is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. No recruiters or agencies should respond to an opportunity posted on our website.

Hardworking Benefits
•	Excellent Medical, Dental, Vision and Safe Harbor 401(k) Plan with company match benefits
•	Short-term and long-term disability benefits
•	Employee Assistance programs
•	On-site fitness center and reimbursement for health club costs
•	Life insurance
•	Wellness programs
•	Paid company holidays and paid time off
•	A variety of opportunities to advance your career with a growing company

We invite you to review and apply to our current job opportunities!

Industry: Insurance
Company Size: 51-200 employees

Builders

Savvy Admin PROD

**Brief Description**

**Integrity. Care. Trust. Compassion. Expertise.**

**Do these words resonate with you?**

These values of Builders culture create success in all we do. We strive to provide deeply supportive partnerships to our customers, agents, and each other.

Builders is proud to be named among the Great Places to Work. Our award-winning culture has earned top marks in Company Direction, Employee Appreciation, Work-Life Balance, Leadership, and Compensation and Benefits. Our strong culture keeps us Built Strong in a forever-changing world, and our AM Best A Rating is evidence of our financial strength.

**Position Summary**

The General Liability Claims Manager leads, trains, and supports staff to ensure general liability claims are handled efficiently and with care, regularly checking in on team progress and adherence to company best practices. The Manager stays informed of any major developments.

**Responsibilities**

- Oversee the timely investigation and efficient processing of claims.

- Develop and implement policies, procedures and changes to processes for the department.

- Facilitate reporting to excess/reinsurance carrier.

- Perform monthly audits of claim files and give direction on diary.

- Coordinate large loss reporting and monitor legal calendar for all pre-trials, mediations or hearings and verify defense representation.

- Respond to calls from policyholders and agents with general questions, specific claims and complaints. Participate in account visits and meetings.

- Review and approve reserve increases, transfers and settlement requests.

- Participate in the selection process for direct reports; assign duties, set goals, train/coach and evaluate job performance.

- Engage in ongoing professional development through training programs focused on general liability, as well as workers’ compensation law, regulations and practices relevant to Southeastern states.

- Perform other duties as assigned.

**Qualifications**

- Bachelor's degree in Business, Finance or a related discipline or equivalent combination of education and experience in the insurance field

- Five or more years of claims handling experience, including two, or more, in a management or lead-worker capacity

- Knowledge of applicable state laws across territories of operation. Knowledge of fiduciary guidelines, technical adjudication process, claims policy and procedures. Knowledge and understanding of contracts and reinsurer agreements

- Skill in interpersonal interactions, with the ability to collaborate effectively with individuals at all organizational levels and with external stakeholders; skill in customer service, problem-solving and organizational leadership

- Capacity to work autonomously while ensuring transparent communication with internal leadership

- Proficient in fostering a positive company culture through effective management and leadership, instilling trust among team members

- Skill in analysis, time management, prioritization, negotiation and project management; ability to multi-task effectively while paying attention to detail

- Ability to prepare and deliver presentations to customers, senior leaders and other stakeholders

- Proficient in both verbal and written communication with the ability and commitment to maintain confidentiality

- Proficient with Microsoft Office Suite and function specific software applications

**Let’s talk benefits!**

- Competitive Salary

- Bonus Structure

- Profit Sharing

- Medical, Dental, Vision Insurance

- Employer Paid Short Term Disability

- Employer Paid Long Term Disability

- Employer Paid Life Insurance

- Voluntary Life Insurance

- 401K with Company Match

- PTO

**About Builders**

Builders is a mid-sized mutual with remarkable strengths. Rated A by AM Best, Builders has forged rock-solid financial strength and a reputation for reliability and fairness in fulfilling our promises to customers. Kind, collaborative, and customer-centric, our experienced and passionate teams foster a rewarding atmosphere of excellence, trust, and mutual respect, meriting the “Culture Excellence” honors from Top Workplaces. Flexible and highly personal, our experts leverage deeply supportive partnerships with knowledgeable independent agencies to drive better services and protection for policyholders.

Our financial excellence, amazing people, and powerful partnerships build outstanding outcomes and peace of mind for our agents and their clients. This is what we mean by Insurance Built Strong®.

**Builders Insurance Group is an Equal Opportunity Employer. **We welcome applicants from all walks of life and don't discriminate based on any protected status. Join us in creating a diverse and inclusive workplace! If, during the application process you need assistance, or an accommodation due to a disability, please contact peopleops@bldrs.com.

General Liability Claims Manager

Associated is a 130+ year old privately owned insurance and risk management advisor, committed to going above and beyond for our employees, clients and carriers because your future is our present.

We collaborate with businesses and individuals locally and nationally to provide a variety of specialized and customizable insurance plans and we assess and manage their risk for a more secure future. We pride ourselves in our ability to navigate unknown insurance needs and provide solutions that handle the challenges our clients face. From a commitment to availability, to doing whatever it takes to help our clients feel secure, we go further. 	

Our areas of expertise include:
- Business insurance
- Employee benefits
- Personal insurance
- Individual benefits
- Life insurance
- 401(k)

Industry: Insurance
Company Size: 201-500 employees

Associated Insurance and Risk Management Advisors

**Claims Intake Specialist **

Rolling Meadows, IL

**Description **

As the primary point of contact for all new commercial claims reports, the Claims Intake Specialist delivers a thorough, organized, and concierge-level intake experience. This critical role guides clients through the initial reporting process, gathers necessary documentation, analyzes policies to determine applicable coverage, flags potential issues, and advises on claim reporting strategy to maximize outcomes before handing the file over to the Claims Manager.

**A career with Associated means an opportunity with an employer that offers: **

- Stability – 130-year-old privately held insurance brokerage and risk advisory firm.

- Culture – We are committed to creating a family-oriented environment.

- Investing in talent – Consistently developing our talent by encouraging teammates to grow their knowledge and expand their careers.

- A winning team – Delivered over 10% growth of both revenue and headcount every year for the past five years.

- Flexibility – Collaborate with our teammates to shape work schedules in a way that balances personal, professional, and organizational needs.

- Access to senior leadership – Intentional communication strategy that includes virtual and in-person engagement with an emphasis on feedback from the team.

- Benefits – We deliver a well-rounded offering to our teammates from robust dental and health benefits, which includes mental wellness, to more unique offerings like pet insurance and time off perks.

**Key Responsibilities **

- Claim Intake & FNOL: Serve as the primary contact for all new commercial claim reports, promptly acknowledging submissions, setting clear expectations, and gathering essential loss data and supporting documentation.

- Coverage Analysis: Read and review client policies to determine which coverages may respond to the reported loss, understand the coverage applications, and identify potential exclusions or red flags early in the process.

- Reporting Strategy: Advise clients on whether a formal claim should be filed or a notice-only approach is more appropriate based on the facts and coverage analysis.

- System Setup: Create the claim instance in Applied Epic, ensuring complete and accurate data entry and document organization.

- Seamless Handoff: Prepare a comprehensive handoff summary for the Claims Manager detailing the loss, applicable policies, gathered information, and potential coverage issues.

- Client Advocacy & Escalation: Route urgent matters (e.g., severe injuries, large litigation) immediately per guidelines, while proactively following up on outstanding intake items to ensure files are ready for carrier submission.

**Requirements **

- 3 to 5+ years of commercial insurance experience

- Active Property & Casualty license

- Experience with AMS systems, preferably Applied Epic (preferred not required)

- Strong understanding of commercial coverages and policy analysis (Auto, GL, Property, Workers’ Comp, Cyber, EPL, etc.)

- Experience managing claims reporting and the FNOL process

- Strong, professional communication skills with the ability to guide clients and set expectations

- Highly organized with strong attention to detail in a fast-paced environment

- Experience in a commercial brokerage, TPA, or carrier claims environment

- Industry designations or coursework (AIC, CPCU, ARM, or similar

**Associated Benefits **

** **

- Click HERE for benefits

- Bonus eligibility

- Hybrid work schedule

- $60,000 - $70,000

Claims Intake Specialist

Focused Insurance and Risk Management Solutions for Rhode Island Public Entities Since 1986

Industry: Insurance
Company Size: 11-50 employees

Rhode Island Interlocal Risk Management Trust

**What you’ll be doing **

As a Claims Representative at Rhode Island Interlocal Risk Management Trust, you will play a key role in protecting public sector Member entities by managing all aspects of Automobile Liability, General Liability and Property damage claims brought by Insured Members. Your responsibility will begin from the initial notification of a claim through its investigation and potential settlement, if so warranted. Reporting to the Claims Manager, you will collaborate with Member representatives, legal counsel, claimants, other insurance companies, and experts to ensure fair, timely, and well-documented claim resolutions. Your work directly supports the Trust’s financial stability, strengthens Member confidence, and reinforces its reputation as a trusted public sector risk management partner.

**You will be responsible for… **

- Managing and adjusting property and liability claims for public sector Members, including auto accidents, general liability claims, and claims for property damage to Insured Member owned property.

- Investigating claims through site visits, recorded statements, documentation, and engagement with claimants, witnesses, and experts.

- Evaluating coverage, liability, damages, and exposure, setting and adjusting reserves, and maintaining accurate, well-documented electronic claim files.

- Directing legal counsel in litigation strategy, expert use, and regular review of defense costs.

- Conducting settlement negotiations and pursuing subrogation recoveries, where warranted.

- Maintaining diary systems, claim notes, preparing reports, and providing clear communication and recommendation to management.

- Supporting risk management activities for Members and contributing to broader Trust operations, including occasional after-hours claim response.

**What you can expect in this role **

- Full-time, 35 hours per week, Salary

- Office Location: East Providence, RI

- Monday – Friday, 8:30am – 4:30pm

- Hybrid work schedule available

- Occasional travel within Rhode Island

**What skills & experience we’ll need from you **

- Bachelor's degree from an accredited college or university required.

- Minimum 3-5 years of experience in the insurance claims industry required.

- Advance coursework in law, business, public administration, or insurance/risk management is a plus.

- Familiarity with municipal exposures (police, fire, public officials’ liability) desirable

- Good analytical, negotiation, and communication skills

- License required: Rhode Island Insurance Adjuster’s license or Rhode Island Bar license.

Claims Representative

Minneapolis-based DCM Services, is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, retail, and telecom industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, visit www.dcmservices.com.

Industry: Financial Services
Company Size: 501-1,000 employees

DCM Services

Description:

**Estate Claims Specialist **

**Company: ** DCM Services & Forte, LLC

**Location: ** Bloomington, MN (On-site)

**Employment Type: ** Full-time, Non-Exempt

**Department: ** Probate Finder Claims

**Reports To: ** Probate Finder Claims Manager

**About DCM Services & Forte, LLC **

**DCM Services ** and **Forte, LLC ** are industry leaders specializing in estate account management and probate claims solutions for major clients nationwide. Our organizations combine advanced technology with compassionate, compliant processes to help businesses manage decedent accounts responsibly and efficiently.

We pride ourselves on a collaborative culture, strong core values, and a commitment to professional growth and operational excellence. If you’re looking to make an impact through meaningful work in a supportive environment, you’ll feel right at home here.

**Position Summary **

As an **Estate Claims Specialist **, you will play a key role in processing and filing estate-related claims nationwide. You’ll ensure accuracy, compliance, and timely submission of probate documentation while contributing to critical quality control and estate research functions. This position blends independent work with team collaboration and requires excellent attention to detail.

Requirements:

**Key Responsibilities **

- Prepare, process, and accurately file probate claims across multiple jurisdictions.

- Serve as an authorized company signatory and notarize claims (requires/notary commissioned or company-commissioned).

- Prepare claims to meet varying court requirements and record-keeping standards.

- Manage the mailing process for claims, including Certified Mail when required.

- Conduct quality control reviews of estate data to ensure accuracy and compliance.

- Perform estate match reviews to verify correct alignment with client information.

- Process returned claims efficiently and support senior claims staff as needed.

- Respond to internal client requests (Operations, Client Liaisons, Account Reps).

- Prepare filing fee checks to accompany claim packages.

- Research missing or incomplete estate data to maintain an accurate proprietary database.

- Assist with post-claim documents including releases, satisfaction forms, and withdrawals.

- Maintain compliance with company information security, privacy guidelines, and client-specific requirements.

- Complete other administrative or operations-related duties as assigned.

**Required Skills & Qualifications **

- High school diploma or GED required.

- Beginner to mid-level computer proficiency.

- Working knowledge of Microsoft Office (Word, Excel, Outlook).

- Strong written and verbal communication skills.

- Excellent attention to detail with a focus on accuracy and organization.

- Ability to independently manage tasks while also working effectively in team-oriented processes.

- Strong problem-solving and analytical abilities.

- Ability to sit for extended periods during the workday.

- Demonstrated ability to maintain professionalism with internal and external stakeholders.

**What We’re Looking For **

Candidates who excel in this role typically demonstrate:

- Strong active listening and communication skills.

- Logical decision-making based on data and situational awareness.

- Adaptability in a dynamic environment.

- A proactive approach to learning and tackling new challenges.

**Why Join Us **

- Collaborative team environment

- Mission-aligned work supporting responsible estate management

- Growth and development opportunities

- Competitive compensation & bonus eligibility

- Stable, reputable organization with long-standing industry presence

#DCMHP1

**Compensation details: ** 18-19 Hourly Wage

Estate Claims Specialist

PRS was established in 2000.  Our knowledge and experience in the Commercial Property/Casualty & Professional Liability Insurance field has branded us as one of the top recruiting firms in the industry.  We pride ourselves on our integrity, determination and reliability and we adhere to the highest degree of ethics in everything we do.

Industry: Staffing and Recruiting
Company Size: 2-10 employees

Polikov Recruitment Solutions

We are partnering with a leading specialty insurance organization seeking a **Claims Manager ** to handle a complex and diverse portfolio of claims across healthcare professional liability and general liability lines.

This role offers exposure to medical malpractice, bodily injury, product liability, and healthcare-related risks, with responsibility for managing claims from initial evaluation through resolution.

**Key Responsibilities: **

- Manage complex claims including:

- Medical malpractice and professional liability

- General liability and bodily injury

- Product liability and manufacturing exposures

- Perform detailed coverage analysis and claim evaluation

- Oversee litigation and coordinate closely with defense counsel

**Handle claims involving: **

- Healthcare providers, facilities, and medical risks

- Medical devices and life sciences organizations

- Small business and product-related exposures

**Qualifications: **

- Experience handling bodily injury claims (GL and/or healthcare)

- Strong coverage analysis and litigation management experience

- Background in professional liability, general liability, or healthcare claims

- JD or legal background preferred but not required

This is an excellent opportunity to join a highly respected organization with a strong presence in specialty lines and complex claims handling.

Interested? Please send resume to Chris Caputi at ccaputi@prs2000.com.

Keywords: medical malpractice claims, professional liability claims, general liability claims, bodily injury claims, complex claims management, litigation management, coverage analysis, claims investigation, insurance claims handling, casualty claims, product liability claims, healthcare claims, life sciences claims, claims resolution, claims evaluation, claims supervision, risk assessment, insurance defense coordination, legal claims handling, excess and surplus lines claims, E&S claims, claims adjuster, claims examiner, claims consultant, liability claims specialist

Claims Manager (Healthcare Professional Liability)

AvonRisk is a leading third-party administrator (TPA) and managed care solutions provider, backed by Aquiline Capital Partners. Formed through the combination of established TPA and managed care businesses, AvonRisk is building a platform designed to elevate what clients expect from claims and risk partners.

We’re focused on creating a new kind of company—entrepreneurial at its core, collaborative in its model, and committed to bringing people, data, and technology together to deliver better outcomes across workers’ compensation, liability, and managed care.

At AvonRisk, we see opportunity in change and strength in partnership. Our goal is to bring together like-minded teams across the country to build a modern, national platform that remains grounded in local expertise, service, and accountability.

Industry: Insurance
Company Size: 501-1,000 employees

AvonRisk

Job Type

Full-time

**Description**

AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow their careers or move into leadership. At AvonRisk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed.

**Summary**

Reports directly to the unit Claims Supervisor but takes primary direction for the assigned Claims Specialist(s). Responsible for providing clerical operations support to assigned Claims Specialist(s).

**Essential Duties And Responsibilities**

- Prepares new claims files

- Calculates TTD, Wage Loss, VRMA and PD benefits

- Issues compensation payments on diary schedule

- Issues Benefit Notices

- Doctor status calls and Employee/Employer contact calls

- Employer contact calls to confirm light duty/modifies work

- Works closely with Claims Specialist to complete clerical assignments

- Prepares litigation documents such as C&R, Stipulations, Answers, etc

- Prepares rehabilitation forms for filing with the rehabilitation unit

- Handle calls from providers inquiring about unpaid bills and bill related questions

- Review Mail and process direct pays bills such as Mileage Reimbursement

- File and Serve duties (as needed)

- Notepad documentation in Portal

**Requirements**

**Competency:**

To perform the job successfully, an individual should demonstrate the following competencies:

- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

- Team Work - Supports everyone's efforts to succeed.

**Qualification Requirements**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education And/or Experience**

High school diploma or general education degree (GED); or 1-2 years related experience and/or training; or equivalent combination of education and experience.

**Salary Range**

The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate’s experience, qualifications, skill set, and work location.

Salary Range: $20-$22 hr

**Benefits**

We take care of our people so they can take care of their work and their teams. AvonRisk offers a competitive, people first benefits package designed to support your health, financial security, and career growth, including:first benefits package designed to support your health, financial security, and career growth, including:

- Comprehensive medical, dental, and vision benefits

- Company contributions to HSA and FSA plans

- Employer paid life and disability insurance

- 401(k) with company match

- Paid time off (PTO) and company paid holidays

- Learning and development opportunities that support real career advancement

- Employee assistance resources and a supportive culture that values balance and wellbeing

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.

Workers Compensation Claims Assistant I

Created by the City and County of San Francisco, San Francisco Health Plan (SFHP) is the City's number one choice for Medi-Cal, providing the community with access to award-winning health care for the past 30 years. At SFHP, we are helping shape the future of health care with a focus on improving health outcomes in San Francisco's diverse and most vulnerable communities. Our creative, innovative, and mission-driven team works together to bring equitable access to health care for all San Franciscans. 

At SFHP, quality care comes first. We provide our members with a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning through the Medi-Cal and Healthy Workers HMO programs. Through strategic community collaborations, we also offer our members access to services beyond traditional health care to ensure their safety and well-being. SFHP's commitment to excellence has been recognized consistently by the state, with the Award for Excellence in Quality Care from the California Department of Health Care Services. 

In a continuous partnership with the San Francisco Department of Public Health, we are also the third-party administrator for Healthy San Francisco and the City Option Program. Join our winning team and learn about job opportunities on our website at sfhp.org/careers.

Industry: Hospitals and Health Care
Company Size: 201-500 employees

San Francisco Health Plan

Reporting to the Operations Officer, the Director, Claims, provides strategic management. This involves collaboratively leading the ongoing operations of the Claims Department at SFHP. The Director's responsibilities also include ensuring financial integrity and exemplary service, and achieving established goals and objectives.

You will also maintain internal communications to promote SFHP's mission. They support SFHP's core purpose and work to maintain a team environment. In this environment, staff can be effective, satisfied, and provide quality service to all customers, both internal and external.

Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.

Salary: $150,000 - $183,000 per year

**WHAT WILL YOU DO: **

- Plan and manage Claims and Quality Assurance.

- Manage, coach, and inform the department managers and /or supervisors of information and tools needed to be successful.

- Lead the development of achievable, relevant departmental goals, and metrics, and continually motivate staff with them to support high individual and department performance.

- Ensure internal review and audit by QA of important operational processes in Claims including end to end claims processing.

- Chair monthly QA results review meetings with business stakeholders (Claims Manager or other managers as applicable), capacity planning, recommending, and implementing standards for and making improvements on Claims and QA operations.

- Preserve integrity of audit findings to ensure KPI measures on claims quality are accurate and champion compliance with all SFHP guidelines and regulatory standards.

- Monitor department metrics, trends, and takes action to support goal achievement.

- Provide leadership, facilitate meetings, and partner with stakeholders in the resolution of issues.

- Determine staffing needs, set short-term goals, and resolve staffing issues.

- Direct the improvement of business processes and accuracy of documentation of policies and procedures.

- Drive opportunities for automating functions.

- Champion excellent customer service throughout the organization.

- Improve inter-departmental collaboration, communication, and teamwork.

- Take on escalated issues with delegated groups or providers, and members.

- Oversee Key Performance Indicators (KPIs) for the department and support the team in achieving them.

- Manage resource capacity and team allocation to service requests, projects, organizational work groups, and ad hoc assignments.

- Develop and maintain relationships and effective communication with all levels of staff to facilitate efficient issue identification and resolution.

- Provide leadership and business expertise on assigned projects and processes.

- Ensure the department staff is informed of organization-wide information and decisions.

- Work with direct reports and teams to identify critical issues and trends, make recommendations, and provide information and recommendations to executive management; alert executive management to issues that impact the organization.

- Prepare budget, manage expenses for the Claims Department.

- Partner with Business Solutions and ITS to identify critical issues and trends, make recommendations, and provide information and recommendations to executive management; alert executive management to issues that impact the organization.

- Collaborate with EPMO to ensure that work and projects are completed in a timely, cost-effective manner, and take corrective actions.

- Ensure the appropriate reporting on a monthly, quarterly, and annual basis; assist with company financial planning and budget management functions.

- Represent Claims with internal and external stakeholders.

- Oversee department participation in all regulatory and financial audits, including resolution of audit findings.

- Participate and engage with peers at Local Health Plans of California (LHPC) to promote knowledge sharing and identify opportunities to drive best practices at SFHP.

- Provide updates to leadership and exercise good judgement to determine when escalations are necessary.

**WHAT YOU WILL BRING: **

- A bachelor's degree in health care administration, business, or a related field or equivalent experience. Master's degree preferred

- Eight to ten years of claims operations experience in a managed care environment, which included some experience with the Medi-Cal Program and six years of management-level experience

- Knowledge of Medicare, Medi-Cal, and managed care regulations

- Experience with healthcare regulatory processes and compliance audits

- Experience managing, coaching and developing staff, promoting teamwork and encouraging innovation

- Process and /or Continuous improvement training

- Certification in coaching and performance management preferred

**WHAT WE OFFER: **

- Health Benefits

- Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.

- Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.

- Vision: Employee vision care coverage is available through Vision Service Plan (VSP).

- Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.

- Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays.

- Professional development: Opportunities for tuition reimbursement, professional license/membership.

**ABOUT SFHP: **

Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

(Hybrid remote/in-office)

Director, Claims

Renew Medic by FIX specializes in emergency cabinet removal, bracing, restoration, and replacement after water or fire damage. We partner with mitigation contractors and adjusters to streamline claims and restore homes faster.

When disaster strikes, we act fast—removing cabinets the same day, bracing countertops to avoid additional loss, and keeping families in their homes. Our rapid response reduces ALE costs and helps claims close in as little as 1–2 weeks.

Our expert team restores or replaces custom cabinetry in less than three weeks—far below industry average—and we back every job with our satisfaction guarantee: if the homeowner isn’t happy, you don’t pay.

From high-end kitchens to complex insurance jobs, we’re your dedicated cabinet solution—reliable, responsive, and easy to work with.

Let’s get your customers back in their homes—with craftsmanship they’ll love and timelines you can trust.

Industry: Construction
Company Size: 11-50 employees

Renew Medic by FIX

We’re offering the unique opportunity for a driven leader to develop alongside the top-performing franchisees in the Renew Medic system and, within three to six months, take over as General Manager of the Atlanta business as our founders focus on launching a second location in Houston, TX.  We anticipate significant future growth as our Atlanta business is still very young, and you will have the opportunity to grow your responsibility and compensation commensurately.

Our CEO, Chas Smithgall, previously led the largest franchisee in the Aaron's system with over $150 million in revenue and 104 locations before exiting, and he and David Maldonado have partnered to build a platform in the restoration space with a tremendous opportunity for growth.

**What You’ll Do: **

- Train under experienced, highly successful franchise operators

- Lead day-to-day operations

- Foster a sales-driven culture and build relationships with mitigation and restoration contractors, insurance adjusters, agents, and other referral partners

- Build a high-performance culture where technicians, builders, finishers and project coordinators feel supported, respected, and set up for long-term success

- Lead hiring efforts and create upward mobility through skill development and clear career pathing

- Ensure operational excellence across scheduling, production, invoicing, and collections

- Manage financial activities including budgeting and forecasting, with full accountability for P&L performance

- Serve as a visible, hands-on leader with daily in-person presence

**Who We’re Looking For: **

- 3+ years of experience leading and motivating teams; experience in home services or restoration is a plus

- Proven operational leadership experience required; exposure to P&L responsibility is a plus

- Bachelor’s degree required; MBA preferred

- Playbook-driven leadership style with a bias for action

- Strong interpersonal, motivational, and communication skills

- High energy, adaptability, and a proven track record of delivering results

- Strong critical thinking and problem-solving skills

- Deep respect for the Skilled Trades or other people-driven, operationally intensive industries

**Our Core Values: **

- **F **﻿ocus on the customer

- Act with **I **ntegrity

- Strive for e**X **cellence

If you’re a high-performing operator who wants to join a fantastic team and a well-capitalized platform at its early stage and values hustling, accountability, and taking care of the people doing the work, we want to hear from you.

General Manager in Training

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