Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Industry: Software Development
Company Size: 10,001+ employees

Amazon

Savvy Admin PROD

**Description**

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities

-  Support, mentor, and motivate your hourly workforce

-  Manage safety, quality, productivity, and customer delivery promises

-  Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

-  Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

-  Stand/walk for up to 12 hours during shifts

-  Work in an environment where the noise level varies and can be loud

-  Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

-  Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

**Basic Qualifications**

-  2+ years of employee and performance management experience

-  Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

-  Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

**Preferred Qualifications**

-  1+ years of performance metrics, process improvement or lean techniques experience

-  Experience managing a team of 20+ employees

-  Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)

-  Excellent customer service, communication, and interpersonal skills

-  A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

-  Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, Union - 70,000.00 - 90,900.00 USD annually

**Company ** - Amazon.com Services LLC

Job ID: A10396880

Area Manager II

Find your dream job with Savvy AI Recruiter. Browse thousands of opportunities from top companies. Our AI-powered system matches you with roles that fit your skills and experience.