We’re ALTEN Technology, an engineering services company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medtech and life sciences, unmanned systems and robotics, automotive OEM and tier 1 supplier, commercial vehicles, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to executing work packages at our delivery centers.

Industry: Engineering Services
Company Size: 501-1,000 employees

ALTEN Technology USA

Savvy Admin PROD

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

***Accepting applications until 5/29* **

**Job Purpose: ** ln collaboration with the Global Account Managers (GAM) and the Business Units, the Director Salesops and Performance (DSP) coordinates the Sales activity for dedicated market sector(s) and set of Global Customers in each geography to achieve annual sales ambitions in top line growth, market share and profitability

**Main Duties & Responsibilities **

■ Market Strategy Support

- Support analysis of Alten and its competitors’ performance in designated market sectors

- Propose insights based on benchmarks, historical data and understanding of market trends

- Identify and escalate risks that would impact Alten business

- Animate a global community to share market trends and provide actionable take aways

- Provide on demand analysis of market sub-segment or Global customers

- Periodically assess list of selected Global customers

■ Commercial Support

- Act as Business Partner to GAM for selected accounts

- Interact with customers at senior level to support commercial activity, identify and address risk/opportunities

- Coach Managers to animate internal/external commercial rituals for Global Accounts

■ Sales Performance Management

- Monitor sales momentum and pipeline health

- Generate data-driven insights from CRM analytics to guide sales strategies

- Create dashboards and reports to provide visibility into key sales performance metrics

- Drive win/loss analysis and recommendations for continuous improvement of sales performance

■ RFI/RFQ Management

- Orchestrate RFI answer across geographies and Alten organizations in coordination with Bid team

- Support large RFQ for selected accounts

- Sales Process and tools

- Contribute to streamline and improve efficiency of the end-to-end sales process and tools

- Ensure central repository of documents and data to support sales activity

■ Lead Sales Operations Team

- Recruit, mentor of develop Sales Operations Managers and Analysts

- Set goals for the team and manage workload

- Guarantee high service level

**Qualifications: **

- 8+ yrs of experience in automotive/trucking sales operations position

- Bachelor's degree required, Master's degree preferred

- Expertise of automotive/trucking industries

- Experience with tracking sales metrics on a CRM

- Experience working with global teams

- Experience driving and supporting day to day activities of sales personelle

- Experience supporting Bid, RFI and RFQ activities

**Salary Range: 100,000-150,000 + Bonus **

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience

**Note: ** Due to the nature of the work, only US Persons (citizens or permanent residents) need apply for this position.

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

~~**Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process. ** ~~

**Compliance Notice: **Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Drug Screening Requirement: **As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

Director of Sales Operations & Performance- Automotive

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

You repair your home and car with the tools we provide. Your car and your phone are secured with our fasteners.  And the roads you drive on, the bridges you cross, the energy you consume, all of these most likely came to you via one of our infrastructure systems.

We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. Innovation and excellence have powered our success, but we know there’s more we can do for the world and those who make it. Across our businesses, we’re investing in breakthrough innovation and digital excellence, striving for outperformance and increasing our focus on social responsibility.

We define success as: delivering value to our customers, colleagues and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better.

Industry: Manufacturing
Company Size: 10,001+ employees

Stanley Black & Decker, Inc.

**Field Service Technician - Onsite**

**Troy, MI, United States**

**Come make the world and accelerate your success.**

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

**The Job:**

As a Field Service Technician here, you’ll be part of our Troy, Michigan team working as an onsite employee. You’ll get to:

- Make field service calls both local and out of state at times with little advance notice and in rare cases for extended periods of time.

- Integration support which includes teaching, adjustment, calibration, and diagnosing issues related to the system.

- Commissioning of systems at customer location. You may be commissioning many systems in various sections of a plant. In some cases, this may require extensive walking or standing for periods of time. You are required to attend all kick-off meetings asked by our customers or integrators.

- Final buy-off of installation. Using an installation buy-off guide you are responsible for completing the final buy-off and document any open issues and or exceptions related to the cell equipment.

- Assures that all equipment at assigned customer plants operates at maximum target reliability levels (99.998%)

- Diagnoses and repairs equipment to component level using various test equipment (i.e. oscilloscope, multi-meter, chart recorder, etc.).

- Records and maintains service reports and update plant asset inventory, when necessary, after all visits.

- QAR – Quality assurance forms are written for all quality related issues and filed in FSL.

- Assist customers in identifying and quoting spare parts and associated spare equipment.

- Files accurate expense reports in a timely manner.

- May be required to assist in servicing or commissioning of related fastening systems and tooling.

- Conduct customer training.

**The Person:**

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

- 2+ years of experience in electro / mechanical equipment troubleshooting.

- 1+ year of experience with robot / PLC interfacing including basic logic.

- Basic understanding of safety circuits (E-stop and Protective circuits).

- Ability to follow wire diagrams and electronic schematics.

- Electronic technology degree or equivalent experience.

- Bachelor’s Degree desirable but not required.

**The Details:**

You’ll receive a competitive salary and a great benefits plan, including:

- Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

- Discounts on Stanley Black & Decker tools and other partner programs.

**And More:**

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

- Learn: Have access to a wealth of learning resources, including our digital learning portal.

- Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

~~This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).~~

The Total Target Cash Compensation range for this position is $58,000.00 - $93,000.00

- This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. Please note that salary is only one component of total rewards at Stanley Black & Decker.

- The target cash compensation range listed in this job posting reflects the range for the primary location specified. The cash compensation range may vary for other locations.

- The successful candidate may be eligible for annual merit increases.

- Medical, dental, life, vision, disability, 401(k),Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

- Discounts on Stanley Black & Decker tools and other partner programs.

~~**We Don’t Just Build The World, We Build Innovative Technology Too.** ~~Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

**Who We Are**

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

**What You’ll Also Get**

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

**Benefits & Perks**

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

**Learning & Development:**

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

**Diverse & Inclusive Culture:**

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

**Purpose-Driven Company:**

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

**EEO Statement:**

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

Field Service Technician

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