Welcome to FCM, the alternative corporate travel company. What makes us the alternative? We make business travel a pleasure.

Don’t just ‘get there’. Connect globally. Think differently. Travel better. Give yourself the flexibility to do corporate travel on your own terms.

We’re here for a purpose – to transform business travel. 

Our modern user platform, combined with the best customer service in the industry, keeps you moving swiftly and with ease.

From enhanced traveller experiences, to saving strategies, spend control, data visibility and more – we’re here to help you travel differently.

And by differently, we mean better.

Industry: Travel Arrangements
Company Size: 5,001-10,000 employees

FCM Travel

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**Dedicated Corporate Travel Consultant**

FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses.

Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience.

Established in June 2004, FCM has been named World’s Best Travel Management Company for eight years running at the World Travel Awards.

To learn more about FCM please click HERE

**About The Opportunity**

This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation. Before starting your role, you will participate in three weeks of paid training. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel consultants handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchange and queue management.  You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Consultants to study the travel polices of our corporate accounts and develop a relationship with them so when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.

Our business hours are 8:00 AM to 8:00 PM CST Monday – Friday

A typical schedule will include a 40-hour work week with five 8-hour shifts.

This role is ideal for candidates located on the West Coast or in the Midwest, or those willing to work until 8:00 PM CST.

**Key Responsibilities**

- Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel

- Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals

- Ensure accurate and timely completion of reservations while meeting travelers' needs

- Executing all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout

- Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to all travel arrangements

- Deliver consultative support and exceptional customer service throughout the booking process

- Keeping clients informed about all necessary travel documents and health requirements for their destinations

- Proficiently handling ticketing, Phase IVs, and exchanges/changes involving complex international fares

- Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans

**Experience & Qualifications**

- 2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of business travelers.

- In-depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance.

- Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings.

- Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel.

- Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements.

- A polished and professional demeanor when interacting with clients and colleagues.

- Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction.

- The capacity to make quick and effective decisions to resolve travel-related issues promptly.

- Excellent communication skills to keep clients informed and reassured throughout the travel process.

- A deep commitment to delivering exceptional customer service with a focus on client satisfaction.

- Comfortable and proficient in using travel booking systems and various communication tools.

- Strong technical aptitude with the ability to troubleshoot and adapt to new technologies

- Self-motivated with the ability to work independently and manage tasks successfully

**Work Perks! - What’s in it for you:**

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.

- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

- Personal connections: We are a big business founded on personal relationships.

- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.

- A career, not a job: We offer genuine opportunities for people to grow and evolve

- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.

- Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

**Benefits Include:**

- Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.

- Travel perks/discounts

- Health & Wellness Programs and Employee Financial Wellness Services

- National/International Award Nights and Conferences

- Health benefits including, medical, dental, vision, gender affirming care, and fertility care

- Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability

- Flexible Spending Accounts

- Employee Assistance Program

- 401k program with partial match

- Tuition Reimbursement Program

- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions

- Global career opportunities in a network of brands and businesses

- Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.

#FCM

Location – Houston, TX

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an hourly pay rate of $28.85. Hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

🏆 Travel Weekly Magellan Awards: Silver Winner (2023)

🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)

💫 CHHR: 5-Star DE&I Employer (2023, 2024)

🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25)

📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)

💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)

✈️ OutThere Awards: Inclusive Travel Finalist (2025)

🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

FCM - Dedicated Corporate Travel Consultant - Houston, TX

We help find opportunities for you or your family to take the perfect vacation or getaway at a price you can afford without giving up quality or priorities.

Industry: Travel Arrangements
Company Size: 1 employee

Epic Escapes with Shonda

**Company: ** Epic Escapes Travel

**Location: ** Remote (Work From Home)

**Job Type: ** Flexible Hours | Part-Time or Full-Time

**Job Overview**

Epic Escapes Travel is seeking enthusiastic and customer-focused **Travel Specialists ** to join our growing remote team. This position is ideal for individuals who enjoy helping others plan memorable travel experiences while providing excellent customer service.

As a Travel Specialist, you will assist clients in planning and booking vacations including cruises, resorts, and destination travel while offering personalized recommendations and ongoing support throughout the travel planning process.

This is a **remote position with flexible scheduling **, allowing you to work from home while building a rewarding career in the travel industry.

Key Responsibilities

- Assist clients with planning and booking vacations, cruises, and travel packages

- Provide personalized travel recommendations based on client preferences and budget

- Research destinations, accommodations, and travel options

- Manage reservations, itineraries, and travel documentation

- Respond to client inquiries and provide outstanding customer service

**Benefits**

- Flexible work schedule

- Work from anywhere

- Access to travel industry discounts and incentives

- Ongoing training and professional development

- Opportunity to build a rewarding career in travel

Remote Travel Specialist

**Company: ** Epic Escapes Adventure Travel

**Location: ** Remote (Work From Home)

**Job Type: ** Flexible Hours | Part-Time or Full-Time

Position Overview

Epic Escapes Travel is seeking an enthusiastic and customer-focused **Adventure Travel Specialist ** to join our remote team. This role is perfect for individuals passionate about travel, outdoor experiences, and helping clients plan exciting adventures around the world.

As an Adventure Travel Specialist, you will assist clients in planning and booking unique travel experiences such as adventure excursions, outdoor vacations, cruises, guided tours, and destination getaways. You will work closely with travelers to create personalized itineraries that match their interests, activity level, and travel goals.

Key Responsibilities

- Consult with clients to understand their travel interests and adventure preferences

- Plan and book adventure-based travel experiences including guided tours, excursions, cruises, and destination travel

- Research destinations, activities, and travel experiences to create personalized itineraries

- Provide recommendations for outdoor adventures such as hiking, snorkeling, wildlife tours, cultural experiences, and exploration trips

- Manage travel reservations, accommodations, transportation, and excursions

- Provide exceptional customer service and ongoing support before and during travel

- Stay informed on travel trends, adventure destinations, and supplier promotions

**Qualifications**

- Passion for travel and adventure experiences

- Strong customer service and communication skills

- Ability to work independently in a remote environment

- Strong organizational and research skills

- Comfortable using online booking systems and communication tools

- Self-motivated with the ability to manage a flexible schedule

Why Join Epic Escapes Adventure Travel

- Work remotely with a flexible schedule

- Opportunity to help clients experience exciting destinations and adventures

- Access to travel industry discounts and incentives

- Ongoing training and support

- Be part of a growing travel team focused on creating unforgettable experiences

Adventure Travel Specialist

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Epic Escapes Adventure Travel Agency USA, based in Texas, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.

Support clients with booking modifications, cancellations, and special travel requests.

Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.

Follow up with clients to confirm travel plans and gather feedback post-trip.

Address concerns with empathy and efficiency, ensuring client satisfaction.

**Benefits**

Remote flexibility – work from anywhere, with hours that fit your lifestyle.

Exclusive travel perks and access to industry-only discounts.

Professional growth – ongoing training and support from a dedicated team.

Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

Excellent communication skills—both written and verbal.

A background in customer service, ideally within travel, tourism, or hospitality.

High attention to detail, strong organizational habits, and a proactive mindset.

Tech-savvy and able to learn new systems and booking tools quickly.

A genuine enthusiasm for travel and helping others create memorable experiences.

Remote Travel Experience Specialist

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