Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. We help clients plan weddings, local events, honeymoons, anniversary trips, and personalized destination experiences with intention, creativity, and care.

Our focus is on crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination. By blending thoughtful planning, tailored recommendations, and elevated service, we create experiences that reflect each client’s vision and story.

At Aisle & Abroad, we believe life’s most important moments deserve exceptional settings and stress-free planning. Our team is committed to providing professional support, organized coordination, and a warm, personalized approach for every celebration and journey.

From the aisle to abroad, we’re here to bring your most meaningful moments to life.

Industry: Hospitality
Company Size: 11-50 employees

Aisle and Abroad

Savvy Admin PROD

**Location: **Full Time / 100% Remote (United States)

**Salary: **$38,000 - $50,000 per year

**Job Description**

We are seeking an Enrollment Specialist to guide applicants through our enrollment and onboarding process. This role involves collecting and verifying personal and financial information from applicants. A background check and credit screening are required for all enrollment positions.

**Responsibilities**

- Guide applicants through the enrollment process step by step

- Collect, verify, and enter applicant personal and financial information accurately

- Follow up with incomplete applications and request missing documentation

- Maintain accurate enrollment records in the internal database

- Meet daily and weekly enrollment completion targets

- Ensure all data handling complies with privacy and compliance requirements

**Requirements**

- High school diploma or GED required

- Strong communication skills and patient, helpful demeanor

- Comfortable collecting sensitive personal and financial information

- Must pass a pre-employment background check and credit screening

- No prior enrollment experience required — full training provided

- Must be authorized to work in the United States

~~To apply, submit your resume and complete our short online application form.~~

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Enrollment Specialist

At Platinum Coastal Group, we believe that investing in your advertising is just as important as investing in yourself. Our experienced team is here to help you identify the best strategy for your business, be it online or offline. We are committed to helping you reach your goals and build a long-term relationship with you.

From creative campaigns to engaging content, our team works to ensure that you get the most out of your advertising dollars. We want to help you succeed and reach your goals, so contact us today to get started

Industry: Advertising Services
Company Size: 11-50 employees

Platinum Coastal Group

We are currently seeking a dependable and personable Customer Service Representative to join our in-office team. As the first point of contact for customers visiting our location, you will play an important role in delivering a welcoming and solution-focused experience. From answering questions to resolving concerns, your support will help strengthen customer satisfaction and long-term relationships.

The ideal candidate enjoys interacting with people, communicates confidently, and is motivated to grow professionally. You’ll collaborate with colleagues across departments to ensure every customer receives timely and effective assistance.

**Primary Responsibilities**

- Welcome customers in person and provide knowledgeable support regarding products and services.

- Offer clear and accurate information about pricing, features, and company offerings.

- Handle customer inquiries and resolve issues efficiently and courteously.

- Maintain a professional and positive approach during all interactions.

- Record customer conversations, updates, and resolutions accurately in company systems.

- Conduct follow-ups when necessary to confirm complete issue resolution.

- Refer more complex matters to the appropriate department as needed.

- Assist customers with purchases, modifications, returns, or cancellations.

- Gather and communicate customer feedback to leadership.

- Attend training sessions to stay informed about products, services, and policies.

- Collaborate with team members to consistently deliver high-quality service.

- Monitor recurring questions or concerns and share insights for improvement.

- Remain informed about current promotions, updates, and operational procedures.

- Support in-store promotional efforts and help communicate special offers.

- Contribute to a supportive, team-oriented workplace environment.

**Qualifications & Skills**

- High school diploma or equivalent required; additional education is an asset.

- Previous experience in a customer-facing role preferred but not required.

- Strong written and verbal communication abilities.

- Comfortable learning new software systems and service tools.

- Ability to manage multiple tasks while staying organized.

- Effective problem-solving skills with a solutions-driven approach.

- Capable of working independently as well as part of a team.

- Dependable, punctual, and professional in high-pressure situations.

- Flexible schedule, with occasional weekend or holiday availability if needed.

- Willingness to participate in continued training and development.

- Enthusiastic attitude with a genuine commitment to customer care.

Skills: customer satisfaction,customer service,communication

Customer Service Representative

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