ScanSource, Inc. (NASDAQ: SCSC) is a leading hybrid distributor connecting devices to the cloud and accelerating growth for customers across hardware, software as a service (SaaS), connectivity and cloud. ScanSource enables customers to deliver solutions for their end users to address changing buying and consumption patterns. ScanSource sells through multiple, specialized routes-to-market with hardware, SaaS, connectivity and cloud services offerings from the world’s leading suppliers of point-of-sale (POS), payments, barcode, physical security, unified communications and collaboration, telecom and cloud services.

Industry: IT Services and IT Consulting
Company Size: 1,001-5,000 employees

ScanSource

Savvy Admin PROD

Job Details

**Description**

**Essential Job Duties:**

- Responsible for reviewing, documenting, and updating quality assurance procedures, standards, and technical documentation.

- Responsible for performing inspections and audits to ensure compliance with customer requirements.

- Responsible for working with business partners, product managers, technicians, and stakeholders to resolve issues and improve product quality.

- Responsible for providing process training to internal teams as applicable

- Works directly with internal and external sources as applicable

- Responsible for intense focus on ensuring accuracy and catching minor errors.

- Responsible for communicating with internal and external customers as necessary

- Responsible for maintaining production and quality activities

- Responsible for support of departmental administrative activities as assigned

- Responsible for performing special projects and other miscellaneous duties as requested by management

**Reporting Relationships**

- Reports to CCC Director and/ or Supervisor

- Provides directions to Configuration Center technicians and temporary labor

**Requirements**

- Requires a bachelor's degree in a relevant field or equivalent work experience in quality control.

- Must possess excellent written and verbal communication skills, ability to communicate with individuals at all levels of the organization, ability to work in a team environment and be open to change

- Must be extremely detail oriented and accurate

- Must have the ability to understand basic English

**Physical Requirements**

- Sitting at a computer terminal for extended periods of time

- An essential function for this position, based on business necessity, is that the employee must be physically in attendance at his/ her workstation at the designated company office location during the normal business hours designated for the position

**Safety Requirements**

- Demonstrates awareness and commitment to safe work practices

- Follows safety policies and procedures in performing duties

- Demonstrates responsibility for personal safety and that of others

- If required to operate equipment, does so in a safe manner and according with policies and procedures

- Promptly reports any defective equipment and unsafe working conditions

- Recognizes and addresses unsafe working conditions or practices

- Applies safe working practices in daily job duties

**ScanSource, Inc. is an Equal Opportunity Employer**

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**EOE/M/F **

Quality Assurance Specialist

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