阿里巴巴集团的使命是让天下没有难做的生意。集团创立于1999年，以商品交易额（GMV）计算，目前是全球最大的网上及移动商务公司。阿里巴巴集团为企业提供根本的互联网基础设施以及营销平台，让其可借助互联网的力量，建立网上业务并与数以亿计的消费者和其他企业进行商贸活动。

阿里巴巴集团的主要业务包括：

	中国最大的网上购物平台淘宝网（www.taobao.com）
	中国最大的为品牌及零售商而设的第三方平台天猫（www.tmall.com）
	中国最受欢迎的团购网站聚划算（www.juhuasuan.com）
	领先的网上旅游服务预订平台去啊（www.alitrip.com）
	让全球消费者直接购买中国产品的网上零售市场全球速卖通（www.aliexpress.com）
	中国最大的小企业全球网上批发平台阿里巴巴国际交易市场（www.alibaba.com）
	中国领先的网上批发市场1688（www.1688.com）
	以企业及创业者为对象的云计算服务供应商阿里云计算（www.aliyun.com）

Industry: 软件开发
Company Size: 超过 10,001 人

Alibaba Group

Savvy Admin PROD

**Role Overview**

As a Category Manager, you will be the "CEO" of your assigned business categories. You are responsible for the end-to-end growth, strategic direction, and P&L performance of specific vertical markets (e.g., MRO, Construction, or F&B Supplies). You will bridge the gap between global supply capabilities and North American buyer demands, driving selection expansion, pricing strategy, and buyer engagement.

**Core Responsibilities**

- Strategic Category Planning: Develop and execute a 12-24 month roadmap for the category. Identify market trends, white-space opportunities, and competitive threats within the B2B landscape.

- Selection & Supply Management: Identify, onboard, and manage high-quality manufacturers and wholesalers. Ensure the selection meets the rigorous standards of professional buyers (e.g., certifications, bulk availability, customization capabilities).

- P&L & Performance Ownership: Own key business metrics including GMV (Gross Merchandise Volume), Take Rate, Selection Depth, and Active Seller/Buyer growth.

- Buyer Persona Insights: Work closely with Marketing to define buyer cohorts (e.g., General Contractors, Restaurant Owners, Facility Managers). Tailor the category experience to solve their specific procurement pain points.

- Product & Catalog Optimization: Partner with Product teams to improve the "Search-to-Inquiry" or "Search-to-Purchase" flow. Ensure technical specifications, bulk pricing tiers, and shipping attributes are structured for a seamless B2B buying experience.

- Promotional Strategy: Design and lead category-specific events, trade shows (digital/physical), and seasonal campaigns to drive buyer retention and reactivate dormant accounts.

The pay range for this position at commencement of employment is expected to be between $126,000/year and $234,000/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

**Job Requirements**

Required Qualifications:

- Experience: 5+ years of experience in Category Management, Strategic Sourcing, or Merchandising. Experience in a B2B E-commerce marketplace is highly preferred.

- Industry Expertise: Deep knowledge of at least one of the following sectors: Industrial Machinery, Building Materials, Commercial Kitchen Equipment, or Packaging Supplies.

- Analytical Rigor: Proficiency in SQL and Excel. Ability to pivot between high-level strategy and granular data analysis (e.g., cohort retention, SKU-level elasticity).

- Communication: Exceptional negotiation skills and the ability to influence cross-functional stakeholders (Product, Tech, Sales, and Legal).

- Education: Bachelor’s degree required; MBA from a top-tier university is a strong plus.

Alibaba.com-Category Manager-Sunnyvale

At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.

Industry: Technology, Information and Internet
Company Size: 10,001+ employees

eBay

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

**About The Team**

You’ll be part of the team building**eBay Live **, eBay’s newest shopping experience and live shopping platform. Live shopping is a natural extension of eBay’s ethos —highlighting unique items, collectibles, and fashion while enabling real-time interaction between buyers and sellers. This is a relatively new trend in the US and Europe, growing quickly, and is already broadly established in APAC.

We are looking to hire a passionate, collaborative and motivated **Staff Frontend Engineer - MTS 2 **, who will help us develop and evolve eBay Live to be a market leader in live shopping and become a key part of the global eBay platform.

Join us to make an impact on one of the world’s largest e-commerce websites.

**What You'll Do And Learn**

- Translate requirements to software design and create clean, efficient, extensible, maintainable code.

- Responsible for a large functional area possessing in-depth knowledge and expertise.

- Influencer across domain teams and guiding others towards the right technical decisions.

- Improves team productivity by identifying and evangelizing opportunities for productivity improvements.

- Identifying areas in the team applications likely to change and integrating flexibility in the design for these areas improving engineering velocity.

- Collaborate effectively with cross-functional partners to develop innovative solutions that adhere to development goals and principles.

- Practices evidence-centered design making features testable, ensuring high quality and improving velocity in continuous delivery.

- Manage project features, break into sub-tasks, identify and resolve issues for efficient execution.

- Provide technical guidance, code review for immediate team and other teams, contribute and review ADRs (Architecture Decision Records), coaching, and mentorship to individual team members within and outside teams.

- Identify gaps and issues across systems and functional areas, propose solutions, build the engineering roadmap, and drive resolution.

- Lead engineering support, release, and on-call responsibilities for an "always-on" 24/7 site.

**What You Bring**

- Excellent decision-making skills, thrive on dealing with ambiguities and changes.

- Strong sense of ownership with outstanding interpersonal skills to work effectively across teams & multiple division stakeholders

- Deeply care about growing others, great at mentoring and coaching, creating a large positive impact on organizational culture.

- Strong learning ability, self-driven

- Attending knowledge sharing sessions, both within the company and externally

- Learning transferable skills

- Growth mindset and constantly looking for opportunities to learn

**What We Bring**

- Exciting Product Mission with Impactful Technical Challenges - Dive into the heart of eCommerce innovation at Buyer Experiences, where we’re transforming eBay's shopping journey. By focusing on simplification, personalization, and modernization, we aim to build world-class buyer and seller experiences on eBay marketplaces with creativity and passion. Utilizing cutting-edge technologies like Generative AI, you'll tackle complex challenges that directly improve the shopping experience for millions of eBay users everyday.

- Vibrant Culture - At Buyer Experiences, our strength lies in our diversity, transparency, and collaborative spirit. Our open culture ensures every voice is valued and heard. We celebrate our successes together and approach each challenge as an opportunity for collective growth. Be a part of a dynamic community that not only values your expertise but is also committed to your personal and professional growth.

- Flexible Working - Enjoy exceptional support for remote work, allowing you to balance your professional and personal life seamlessly.

- Competitive Compensation and Benefit - No matter where you are in the world, eBay supports your health and wellbeing with benefits as unique as you. Explore the benefits that help you be your best self. Check out our benefits here: https://www.ebaybenefits.com/index.html.

**Qualifications**

- Bachelor's degree in EE, CS or other related field.

- 8+ years of experience designing front-end systems and development using Javascript/Typescript, React, NodeJS, Server-side rendering using one of the open-sourced UI libraries (Material UI/Angular Material),Integration with REST/GraphQL APIs

- Experience in BEM-structured CSS, Webpack and Express.js

- Contributions to common libraries/components

- Designs and builds scalable, distributed and high-available systems, ensuring high-performant, responsive website and accessibility.

- Experience taking a lead role delivering complex software systems and have a strong opinion on how backend systems should work and be integrated seamlessly.

**Additional Details**

The base pay range for this position is expected in the range below:

$196,800 - $262,700

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.

Staff Frontend Engineer (eBay Live)

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Global Customer Relationship Marketing (CRM) organization sits at the center of eBay’s growth engine, driving significant customer engagement and contributing approximately 10% of total company revenue through owned customer communications. This role leads Global Buyer Lifecycle Experience, defining how, when, and why eBay engages customers across email, push, in-app messaging, onsite placements, and emerging owned channels. The role is responsible for crafting customer-centric, AI-powered communication strategies that drive revenue, loyalty, and long-term customer value at global scale.

As Senior Director, Buyer Lifecycle Experience, you will operate within a highly matrixed, Fortune 500 environment and serve as a direct report to the Global Head of CRM. You will collaborate closely with executive leadership, regional and category teams, and shared services including Product, Technology, Data Science, and Marketing. Your leadership will be critical in translating business priorities into scalable, intelligent CRM communication strategies that balance commercial performance with customer trust and relevance.

**Key Responsibilities**

- Strategic Leadership: Align team against our strategic plan, focusing on customer engagement, driving sales and growing retention of buyers by delivering customer-centric, hyper-personalized CRM experiences.

- Lead and mentor a large, distributed team, fostering a culture of innovation, collaboration, and excellence. Ensure the team is equipped with the necessary skills and resources to achieve business goals.

- AI and Personalization: Leverage AI / data science and analytics to enhance the personalization and relevance of customer communications, driving improved engagement and lifetime value.

- Performance Analysis: Apply data-driven insights to measure the efficiency of CRM initiatives. Continuously optimize strategies based on performance metrics, robust experimentation and customer feedback.

- Work closely with cross-functional teams, including Marketing, Product, Technology, Recommendations and Data Science, Analytics, and Regional/Category business unit teams to ensure cohesive and integrated customer experiences.

- Stay abreast of industry trends and emerging technologies in CRM, finding opportunities to innovate and enhance eBay's customer relationship strategies.

**Requirements**

- Bachelor’s degree in Marketing, Business Administration, or a related field.

- Technical depth and proven experience with building engaging, customer focused end to end user experiences; designing elegant solutions to complex problems that require integrations with multiple platforms, domains and services; and driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps and solutions.

- Strong AI and data analytic acumen, and proven application using these tools to build personalized, scalable customer experiences

- Excellent leadership and team management skills, with experience leading large, globally diverse teams.

- Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy of the experience.

- Proven ability to operate effectively at multiple levels including setting clear vision to diverse skills and rolling up your sleeves/deep diving on concepts when needed. Excellent interpersonal and organizational skills, with the ability to thrive in a constantly evolving environment.

- Experience in e-commerce, and an MBA, is highly desirable.

- Up to 25% travel requirement

**Additional Details**

The base pay range for this position is expected in the range below:

$240,000 - $320,400

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.

Sr. Director, Buyer Lifecycle Experience

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