Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions. Only complex interactions transition to tickets.

AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time. Instant ramp time for new agents, and agents needing to know new things.  

AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations, with clear suggested areas of improvement.

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.

Industry: Software Development
Company Size: 501-1,000 employees

Intercom

Savvy Admin PROD

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

Recruiting is a key driver to Intercom’s success. As a Recruiting Coordinator at Intercom, you’ll act as a first impression for the company and partner closely with recruiters, hiring managers, and cross-functional stakeholders to deliver an optimal candidate interview experience. This position will support our global team to efficiently navigate complex scheduling requests and last-minute changes. Along with scheduling interviews, our Recruiting Coordinators are responsible for supporting recruiting related initiatives and overall system maintenance. We currently operate in a hybrid working model and have offices in San Francisco, Chicago, Dublin, London and Sydney. You will be expected to be in the office in Dublin at least 3 days a week.

What will I be doing?

- Manage the end-to-end interview scheduling process, including candidate communication, interview panel coordination, and room booking. Ensure a smooth interview experience for candidates and interviewers.

- Support recruiters and hiring panels by opening, organising, and maintaining recruitment data in our ATS. Generate reports and provide data insights as required.

- Serve as the main point of contact for candidates throughout the hiring process. Continuously seek ways to improve the candidate experience.

- Facilitate on-site interviews, including greeting candidates, preparing interview spaces, and ensuring a welcoming office experience.

- Assist with posting job openings on various job boards and Intercom's careers page. Ensure job descriptions are up-to-date and attractive to potential candidates.

- Assist with maintaining recruitment-related documents, templates, and processes. Help streamline and optimise recruitment operations, including organising recruitment events, managing recruitment campaigns, and coordinating with external vendors.

- Represent Intercom’s mission, vision, and values with integrity, and help us attract AI-enthusiasts who are excited to shape the future of customer service.

What skills do I need?

- Minimum of 2 years of experience in a recruiting coordinator or similar role

- Strong attention to detail, high sense of urgency, and prioritisation and multi-tasking skills

- Excellent communication skills

- Affinity for improving and caring for the candidate experience

- Proficiency in multiple tools and systems: GSuite, Microsoft office and applicant tracking systems

Bonus skills & attributes

- Familiarity with our scheduling, recruiting and HR Systems (Greenhouse, Workday, Candidate FYI)

**Benefits**

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

- Competitive salary

- Comprehensive medical, dental, and vision coverage

- Regular compensation reviews - great work is rewarded!

- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

- Flexible paid time off policy

- Paid Parental Leave Program

- 401k plan & match

- In-office bicycle storage

- Fun events for Intercomrades, friends, and family!

- Proof of eligibility to work in the United States is required.

The hourly pay range for candidates based in the San Francisco Bay Area is $33.65 to $42.79. Actual hourly pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future.

**Policies**

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Recruiting Coordinator (12 month Fixed-term)

AI first customer care for B2C Companies.

Industry: Software Development
Company Size: 11-50 employees

GigaML

**This role is on-site in San Francisco in the Dogpatch neighborhood.**

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.

Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.

The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:

- Voice AI startup Giga raises $61M Series A

- DoorDash and Giga Partnership

If being a part of this resonates with you, please apply!

**The Role**

We are in hyper growth mode and hiring is one of the most important functions in the company. We are looking for a top tier Recruiting Coordinator who wants to own something big.

We are early in building our recruiting function. You will help deliver a great candidate experience and support process improvements, while learning how a recruiting operation scales in a high growth environment. There is room to grow here as the team and function mature.

**What You Will Do**

- Own coordination across Giga

- Run point on every interview, onsite, and pipeline touchpoint

- Keep our ATS clean, structured, and moving with speed

- Deliver a fantastic candidate experience through thoughtful and consistent communication

- Set structure for new roles and help refine our hiring process

- Track metrics, anticipate bottlenecks, and fix them before they slow us down

- Build strong relationships with hiring managers and keep searches aligned

- Support sourcing and research when needed

- Raise the operational bar for the entire recruiting function

**What We Expect**

- You communicate with clarity, confidence, and maturity

- You take pride in being the face of the company for candidates

- You treat candidate experience as a competitive advantage

- A desire to grow and take on big responsibilities early

**Must Haves**

- 2+ years of recruiting coordination experience

- Deep experience with Ashby and can operate in it with confidence

- Experience with LinkedIn Recruiter

- Experience working in fast paced or high growth startup environments

- You have a strong academic foundation from a rigorous university

**Bonus Points**

- Experience coordinating technical recruiting

- Experience with other recruiting tools, like Juicebox and Lemlist

- Interest in taking on full cycle recruiting over time

**Perks & Benefits**

- Catered lunch daily

- Dinner stipend

- $150/month wellness benefit (gym, fitness classes, mental health)

- 401(k) plan

- Paid parental leave (12 weeks maternal, 6 weeks paternal)

- Commuter benefits

- Medical, dental, and vision coverage

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Recruiting Coordinator

Grocery Outlet Inc. (www.groceryoutlet.com) is the leading extreme value retailer in the United States, serving bargain seeking customers since 1946.  Publicly held, Grocery Outlet employs 1000 people across the US.  Headquartered in Emeryville, California, Grocery Outlet has been family oriented for over 75 years and has a rich history of putting customers and employees first.

The Grocery Outlet Bargain Market brand currently includes over 440 + independently operated stores in California, Delaware, Nevada, Ohio, Oregon, Idaho, Washington, New Jersey, Maryland and Pennsylvania.  With our broad appeal, Grocery Outlets are located in large and small cities and in a variety of neighborhoods. The premise is simple:  offer quality brand name products with savings of 40% to 60% below traditional retailers and sell them with a 100% satisfaction guarantee. The product selection consists of frozen foods, refrigerated products, produce, fresh meat, general merchandise, health & beauty, natural and organic foods and beer & wine.  Customers know they will find value in every visit as inventory turns continually creating a “treasure hunt” shopping experience.   Grocery Outlet’s world class buying team is known for cultivating a culture of collaborative relationships with the over 2,500 supplier partners we deal with.

Industry: Retail
Company Size: 501-1,000 employees

Grocery Outlet

**About Grocery Outlet**

Our Mission: Touching lives for the better

Our Vision: Be the first choice for bargain-minded consumers in the U.S.

Our Values: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

**About The Team**

The AOT Recruiting team builds the pipeline of future Independent Operators. We manage high-volume lead generation, rigorous candidate evaluation, and long-cycle pipeline tracking to ensure candidates are ready for the realities of business ownership. Our team blends strategy, data discipline, and strong relationship management to meet annual placement goals.

**About The Role**

The Recruiting Coordinator is a key partner to the AOT Recruiting team, focused on recruiting operations, reporting, and candidate logistics. This role is highly administrative but requires strong analytical thinking, attention to detail, and the ability to manage complex workflows across a large national recruiting team. You will support pipeline health, reporting accuracy, assessment processing, and scheduling execution while helping ensure candidates experience a professional, organized, and timely recruiting journey. This role is ideal for someone who enjoys building structure, managing data, and keeping multiple moving parts aligned behind the scenes. This role reports to the Manager - AOT Recruiting Operations.

**Responsibilities Include**

~~Recruiting Operations & Reporting~~

- Pull and analyze lead generation reports across job boards, referrals, and marketing channels

- Track and report on key funnel metrics including lead volume, qualified lead percentage, engagement ratios, and pipeline stage movement

- Maintain and update Salesforce dashboards to ensure real-time pipeline visibility

- Audit CRM data for accuracy and completeness

- Support forecasting and pipeline reporting for recruiting leadership

- Identify trends or gaps in lead flow and flag insights to leadership

~~Job Board & Lead Execution~~

- Execute job postings across multiple platforms and ensure consistency in branding and messaging

- Monitor posting performance and partner on adjustments to improve quality and volume

- Support top-of-funnel initiatives including DQ questions and campaign updates

- Assist with tracking source effectiveness and cost-per-lead metrics

~~Candidate Scheduling & Calendar Management~~

- Manage complex scheduling across a national recruiting team

- Coordinate interviews, panels, and support travel/meetings

- Ensure seamless candidate communication and calendar alignment

- Maintain high responsiveness and a strong candidate experience

~~Assessment & Evaluation Support~~

- Support Candidate Assessments

- Pull, grade, and input assessment results into Salesforce

- Maintain assessment tracking dashboards

- Ensure evaluation data is complete and accessible for recruiter and leadership review

~~Process Management & Continuous Improvement~~

- Build and maintain SOPs for scheduling, reporting, and dashboard updates

- Improve workflow efficiency and reduce manual errors

- Help streamline communication between recruiters, leadership, and cross-functional partners

- Support ATS/CRM process enhancements and system transitions

~~Recruiting Marketing & Brand Support~~

- Assist with social recruiting initiatives and light marketing coordination

- Support job board branding efforts and referral campaigns

- Track engagement data tied to social recruiting initiatives

**About The Pay**

- Base Pay Range: $27 - 31 Hourly

- 401(k) Profit Sharing.

- Medical, Dental, Vision & More!

- Final compensation will be determined based upon experience and skills and may vary

**About You**

- 2–4 years of experience in recruiting coordination, recruiting operations, HR operations, or similar administrative role

- Strong proficiency in CRM/ATS systems; Salesforce experience preferred

- Advanced Excel skills with ability to analyze, summarize, and present data clearly

- Exceptional organization and time management skills

- Strong written and verbal communication

- High attention to detail with a proactive, ownership mindset

- Ability to manage multiple priorities in a fast-paced, metrics-driven environment

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