Primer is the unified infrastructure for global payments and commerce. With unrivaled freedom and visibility across the payments and commerce ecosystem, Primer equips merchants with the tools to effortlessly optimize performance, build at pace, and capture untapped revenue to achieve unstoppable growth.

Industry: Financial Services
Company Size: 51-200 employees

Primer

Savvy Admin PROD

**An Introduction to Primer**

Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations.

Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies.

Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.

**Which team will you be joining?**

At Primer, the Customer Success team is at the heart of our mission to unify payments and unlock growth through a world-class payments infrastructure. We partner closely with some of the most innovative businesses across the globe, guiding them to make the most of Primer’s powerful platform. From product onboarding to strategic expansion, we’re obsessed with delivering value at every step of the customer journey.

Success at Primer doesn’t mean just retaining customers, it means accelerating their growth. That’s why we focus on measurable outcomes, proactive guidance, and long-term relationships built on trust. If you're excited by the idea of shaping the future of global commerce and being a trusted partner to cutting-edge companies, you’ll fit right in.

🔍 **What will you be doing?**

- This is a founding Customer Success role to spearhead our growth in North America!

- You'll work with our merchants on a daily basis, putting their needs first, engaging them at critical points in their journey to ensure adoption, growth and renewal.

- You'll identify and qualify opportunities for growth while ensuring you have a constant view of risks.

- You'll represent the merchant internally at Primer, while progressing opportunities, risks and challenges proactively to ensure a great experience.

- You'll develop a deep understanding of our product and collaborate across teams at Primer to assess and prioritise merchant requests to prime them for growth.

- We're a growing company, where everyone can have an input into how things are done - you'll wear multiple hats and roll up your sleeves, building Primer with us from the ground up.

**👀 What We’d Love To See**

- Payments experience or related industry experience is preferred, but not essential!

- Previous experience in a client-facing role in customer success or account management working with a complex technical product; previous experience in consultancy is a definite plus!

- Excellent interpersonal skills and the ability to nurture relationships across client stakeholder groups to generate value for both the merchant and Primer

- Skilled at data analysis to identify insights, risks and opportunities to move the needle on merchant operations

- The ability to work in a fast-paced environment with varied, changing objectives - and the ability to balance and prioritise these

- The ability to collaborate and communicate with the Primer team, drawing insights from peers to inform prioritisation and manage expectations

- Structure and organisation - to better excel at discovery to ensure all merchants requirements are clearly understood and prioritised

- Drive and ambition - we're a company that's growing fast, and we want you to grow with us!

**🚫 You May Not Like It Here If**

- You enjoy working in an office-setting, we are remote-first and always will be!

- You are not comfortable with shifting context and navigating ambiguity

**Our interview process**

- 30 minute call with a Talent Partner

- 45 minute interview with our Hiring Manager

- Challenge Stage - Contextualised to Primer!

- 60 minute values alignment interview

**What’s life like at Primer?**

We’ve been recognised as a top global employer, #1 in FinTech for ‘flexibility’!

Our 2025 Product Showcase

We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants ~~(and we also know how to have fun along the way).~~

We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.

Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.

**Our Benefits**

🌍 We are fully remote and globally distributed; and have been since day one

💰 Competitive share options

🌴 Uncapped holiday, with 25 days minimum to be taken

🗣️ Co-working space access

📅 Workations & Company Retreat

💻 The best equipment for your role

🏠 £500 towards your home office setup

🔎 Generous learning budget

🏥 Private Medical Insurance

📈 A broad set of additional perks and benefits (~~depending on location)~~

**Don’t meet every single requirement?**

At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs.

Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Senior Customer Success Manager - North America

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid. 

Learn more at Visa.com.

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Visa

**About Us**

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

**Job Description**

At Visa, a singular vision powers every endeavor to ensure that Visa stands as the premier way to pay and be paid, for everyone, everywhere. This unifying purpose binds our global team together, fueling innovation and collaboration across continents.

If you are energized by the potential of data to reveal powerful insights and propel business success—and if challenging projects that sharpen your analytical talents excite you—Visa’s Global Insights & Analytics team invites you to join us. Here, you’ll collaborate with forward-thinking colleagues to deliver world-class research and analysis for Visa and its clients.

As a member of Global Marketing Insights & Analytics, you’ll support the Marketing Services Delivery group and other marketing teams, delivering expert solutions tailored to diverse client needs. Together, we turn data into opportunity, vision into impact, and possibility into reality.

Reporting to the Senior Director, Global Marketing Insights & Analytics, you will be responsible for:

- Support the Global Marketing Insights & Analytics pillar by ensuring seamless integration and collaboration across the Marketing Services Delivery function and cross-functional marketing teams—including strategy, creative, execution, sponsorships, and partnerships—to design and deploy end-to-end marketing solutions that meet client objectives and boost revenue.

- Utilize proprietary and third-party analytics, research, and Visa’s suite of research tools and platforms (e.g., Payment Panel, CaPS, Insights Lounge, Social Listening, Simmons, VisaNet data) to identify opportunities for market entry, expansion, and consumer engagement—delivering actionable intelligence and innovative solutions for Visa and its clients.

- Lead qualitative and quantitative research initiatives (primary and secondary) to uncover consumer needs, behaviors, and trends. Translate complex analysis into clear, concise, and compelling narratives.

- Drive measurable influence by proactively shaping strategic decision-making and marketing outcomes—leveraging insights to inform and align cross-functional teams, amplify the effectiveness of integrated solutions, and demonstrate clear value through attributable business impact.

- Provide guidance for optimizing campaigns, content, and customer journeys based on measurement results.

- Create a commercial approach on selling data-driven measurement solutions that quantify ROI and outcomes, using a consultative strategy to optimize investments and showcase incremental value, enabling clients to make confident decisions and achieve sustained growth.

- Develop, centralize, and optimize scalable, commercially viable global research and analytics capabilities, creating and refining offerings, frameworks, and tools to achieve cost efficiencies and consistency, and unlocking revenue potential in individual markets.

- Measure and communicate the impact of client engagements, including supporting surveys (e.g., Market Service Client Survey, PECS) and reporting, analyzing incremental payment volume, and building internal support through showcasing tangible results.

- Collaborate with regional and VCA teams to tailor and integrate Client Insights & Analytics solutions into Visa’s VIK model, harmonizing best-in-class offerings that meet the unique needs of each region.

- Cultivate strong relationships with internal stakeholders, external vendors, and client-facing business teams to drive awareness, adoption, and excellence in client-facing solutions.

- Demonstrate and continuously advance expertise in contemporary research methodologies by introducing innovative approaches to enhance Visa’s insights and analytics capabilities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

**Qualifications**

Basic Qualifications

-  8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications

-  9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

-  5-8 years of experience in insights and analytics, including primary market research and data-driven analysis for major brands, with exposure to technology, consulting, CPG, retail, agencies, financial, or payments sectors.

-  Ability to work well with team members and build good relationships with people throughout the organization. Strong communication and people skills are important

-  Enthusiastic and flexible team player with pro-active approach

-  Proficient in MS Office Suite (Word, PowerPoint, Excel, Outlook)

-  Experience working with research agencies, helping with client communications, and supporting business planning and strategy as part of a team

-  Strong written, verbal, and presentation skills, including the ability to deliver clear, compelling presentations to senior executives. Fluency in English required

-  Knowledge of payment services and related marketing is a plus

-  Strong self-management and organizational skills

-  Excellent time-management, organizational, and management skills that allow for high-level productivity in any working environment

**U.S. Applicants Only**

The estimated salary range for this position is $180,600.00 to $ 289,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

**Work Hours**

Varies upon the needs of the department.

**Travel Requirements**

This position requires travel 5-10% of the time.

**Mental/Physical Requirements**

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

**Visa is an EEO Employer**

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Senior Manager, Insights & Analytics Client Insights

At Affirm, we’re using today’s technology to bring significant disruptive innovation to the financial industry. We focus on improving the lives of consumers by delivering simple, honest and transparent financial products. 

We have roles across a variety of teams, including engineering, product, finance, operations, revenue, marketing, people and more.

Affirm is also proud to be a remote-first company! Attracting great people starts by finding talent in different places. That's why we built remote work into the DNA of how we do business—but if an office space is more your style, we have offices in Chicago, New York City, Pittsburgh, San Francisco, and Toronto.

Not to mention we have comprehensive and award-winning benefits that were made for you.

Interested in learning more? Check out our careers page and apply today!

Visit affirm.com/careers for more information.

Industry: Financial Services
Company Size: 1,001-5,000 employees

Affirm

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

As a Product Marketing Manager, you will play a highly strategic and hands-on leadership role, shaping how customer insights translate into end-to-end marketing strategy and execution. You will not only define go-to-market approaches, but also operationalize scalable, repeatable systems that elevate how marketing is executed across merchants, partners, and internal teams.

This role is ideal for a leader who is equally comfortable setting strategy, building systems, and diving into ambiguity — someone who can prioritize across competing demands, influence without authority, and drive forward progress with the right level of leadership visibility.

**What You'll Do**

-  Drive Strategy Through Deep Customer & Data Insight: Translate customer analytics into actionable marketing strategies that drive acquisition, engagement, and long-term value.

-  Connect end-to-end strategy—from segmentation and positioning through execution—ensuring customer insights consistently inform decisions across all touchpoints.

-  Own Complex Prioritization Across Merchants & Stakeholders: Balance customer needs, marketing strategy, and contractual commitments while managing competing priorities.

-  Lead End-to-End GTM with Strategic Rigor: Own GTM strategy including positioning, segmentation, messaging, and measurement ensuring execution is grounded in clear strategic intent while remaining adaptable to evolving business needs.

-  Build Scalable Systems & Raise the Bar: Develop repeatable frameworks that improve execution, efficiency, and consistency.

-  Be a Thought Leader & Driver of Innovation: Introduce new approaches that improve effectiveness across teams.

-  Operate with Agility and Bias for Learning: Navigate ambiguity and take on unfamiliar challenges with confidence.

-  Drive Cross-Functional Alignment: Partner across Product, Sales, Partnerships, and Analytics to ensure execution.

-  Manage Up and Drive Visibility Thoughtfully: Engage leadership appropriately while independently driving progress.

**What We're Looking For**

-  7–10+ years of experience in product marketing or similar roles, ideally in fintech or payments.

-  Proven ability to translate customer data and insights into end-to-end marketing strategies that drive measurable business outcomes.

-  Track record of influencing cross-functional teams and driving alignment across complex organizations.

-  Strong prioritization skills across multiple stakeholders and demands.

-  Experience building scalable systems or frameworks for marketing execution.

-  Proven ability to influence cross-functional teams.

-  Comfort operating in ambiguity with a proactive mindset.

-  Strong executive presence and ability to manage up effectively.

-  Highly analytical with strong communication and storytelling skills.

Pay Grade - M

Equity Grade - 8

**Employees new to Affirm typically come in at the start of the pay range. ** Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $180,000 - $230,000

USA base pay range (all other U.S. states) per year: $160,000 - $210,000

LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

**Benefits**

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents

- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses

- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge

- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Product Marketing Manager

Qcells is a renowned complete energy solutions provider in solar cell and module, energy storage, downstream project business and energy retail. It is headquartered in Seoul, South Korea (Global Executive HQ), Thalheim, Germany (Module Technology & Innovation HQ) and San Francisco, USA (Energy Storage/Inverter & Software HQ) with operations all over the world. Through its growing global business network spanning Europe, North America, Asia, South America, Africa and the Middle East, Qcells provides excellent services and long-term partnerships to its customers in the utility, commercial, governmental and residential markets. For more information, visit: http://www.qcells.com/us

Industry: Renewable Energy Semiconductor Manufacturing
Company Size: 501-1,000 employees

Qcells North America

**Description**

**POSITION DESCRIPTION:**

We are seeking an experienced Staff Data Scientist to join our Grid & Energy Analytics team within G&ES. In this role, you will lead the implementation of enterprise-grade microservices that support the real-time optimization and simulation of diverse energy assets participating in U.S. wholesale electricity markets including CAISO, ERCOT, NYISO, ISO-NE, and PJM.

This position will be preferably based out of our Santa Clara, San Francisco, Houston, or Seattle, or Atlanta offices.

**Responsibilities**

- Work closely with Technical Lead to improve microservices including optimization, simulation, and market emulation.

- Drive microservice benchmarking, develop operations metrics, and continuously improve system performance using data-driven insights.

- Own significant software components, including documentation and testing suites, training junior engineers where appropriate.

- Contribute to the next-generation merchant optimization platform, advising on architectural choices, design & implementation.

- Support the Product Manager and Technical Leads in interpreting market requirements into technical solutions, managing work scope, and ensuring timely delivery.

- Serve as a subject matter expert for at least one U.S. ISO/RTO, and mentor engineering team on compliance, settlement, and operational nuances.

- Provide Level 3 support for production issues and actively contribute to operational robustness and scalability.

**Required Qualifications**

- Bachelor’s or Master’s in Computer Science, Engineering, Energy Systems, or related field.

- 7+ years of software development experience, ideally in energy, renewables, or grid-tech sectors.

- Proven experience delivering production-grade software for DERs, energy storage, or grid market participation.

- Strong foundation in wholesale market operations and optimization techniques.

- Proficiency in Python, Kubernetes, microservices architecture, and working with cloud-native deployments.

- Exceptional collaboration and communication skills, with the ability to lead cross-functional initiatives in fast-paced environments.

- Experience interacting with real-time systems, equipment-level controls, or forecasting models for energy assets.

- Travel may be required up to 10%, based on business needs.

**Preferred Qualifications**

- Ph.D. in Operations Research, Engineering, Energy Systems, or related field.

- Deep knowledge of ISO/RTO market participation frameworks, especially CAISO, ERCOT, NYISO, ISO-NE, and PJM.

- Hands-on experience with Azure cloud stack, including deployment pipelines and monitoring tools.

- Experience in CI/CD pipelines, version control (Git), and modern testing frameworks.

- Experience using Julia for optimization problem formulation.

Hanwha Q CELLS Technologies, Inc. a subsidiary of Hanwha Q CELLS, one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) Talheim, Germany (Technology & Innovation HQ) and Santa Clara, CA, USA (HW and SW Product Development HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm and a Top 7 business enterprise in South Korea.

**Physical, Mental & Environmental Demands**

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements ~~normally expected ~~ to perform ~~regular ~~ job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

**Mobility**

Standing

20% of time

Sitting

70% of time

Walking

10% of time

**Strength**

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

**Dexterity ****(F = Frequently, O = Occasionally, N = Never)**

Typing

F

Handling

F

Reaching

F

**Agility ****(F = Frequently, O = Occasionally, N = Never)**

Turning

F

Twisting

F

Bending

O

Crouching

O

Balancing

N

Climbing

N

Crawling

N

Kneeling

N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

- This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

Staff Data Scientist

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

**Job Description**

Visa is looking for an experienced senior communicator with deep connections to pop culture, sport and entertainment to continue to raise the quality, clarity and impact of Visa’s presence in those conversations.

The Senior Director, Global Brand and Marketing Communications will be responsible for working closely with our marketing teams to amplify brand initiatives and ensure our campaigns and partnerships resonate in the public conversation.

Reporting to the Vice President of Global Brand Communications & Newsroom, this person will act as a strategic advisor, translating business priorities into culturally relevant storytelling that complements Visa’s business story and resonates with consumer audiences, creators, and top tier consumer media.

The ideal candidate is deeply fluent in traditional and non-traditional consumer and trade media, with a proven ability to operate at the intersection of brand, technology, and culture. They bring sharp instincts, strong relationships with both reporters and influencers, and the credibility to lead high stakes, high visibility moments on a global stage.

Key Responsibilities

Brand and Sponsorship Communications

- Lead Visa’s external communications strategy, ensuring the brand shows up credibly, creatively, and consistently in moments that matter.

- Translate Visa’s business priorities into culturally relevant narratives that elevate the brand and resonate across entertainment, sports, lifestyle, and technology audiences.

- Serve as a senior counselor to brand and marketing leadership to shape narratives around major activations and partnerships.

- Identify whitespace opportunities where Visa can authentically participate through earned storytelling, talent partnerships, and creator-led narratives.

Consumer Media & Influencer Engagement

- Build and maintain deep relationships with top tier consumer, lifestyle, entertainment, and technology media, as well as cultural influencers and tastemakers.

- Develop proactive media strategies that elevate Visa’s brand relevance beyond traditional business and trade press.

- Guide executive visibility and spokesperson strategy for culturally driven moments and campaigns.

Strategic Leadership & Collaboration

- Act as the external communications partner to Visa’s CMO, ensuring alignment across brand, business, and technology narratives.

- Partner closely with the Vice President of Global Brand Communications & Newsroom to ensure holistic storytelling and cohesion across newsroom content, social strategy, and cultural storytelling.

- Collaborate across Global Communications, Marketing, Sponsorships, Legal, and Regional teams to deliver integrated, globally consistent communications.

- Lead agency partners across culture, consumer PR, and influencer strategy, ensuring excellence, efficiency, and measurable impact.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

**Qualifications**

Basic Qualifications:

- 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

- 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience

- 12+ years of experience in communications, public relations, or brand marketing, with significant experience in consumer, culture, and sponsorship-driven storytelling.

- Bachelor’s Degree, or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.

- Proven track record working with global brands, high-profile sponsorships, and culturally relevant platforms.

- Deep understanding of consumer media, pop culture trends, influencer ecosystems, and earned storytelling.

- Experience operating at a senior level within a highly matrixed, global organization.

- Strong executive presence with the ability to counsel senior leaders and operate as a trusted partner.

- Exceptional written and verbal communication skills, with sharp editorial instincts.

- High-level of professional integrity and confidentiality.

- Creative, positive, collaborative, and high-energy individual with an ability to execute.

- Comfortable taking ownership and driving the team forward on a daily basis.

- Established media experience and contacts.

- Mix of agency and in-house experience strongly preferred.

**Additional Information**

**Work Hours: ** Varies upon the needs of the department.

**Travel Requirements: ** This position requires travel 5-10% of the time.

**Mental/Physical Requirements: ** This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

**U.S. APPLICANTS ONLY: The estimated salary range for this position is 210,900 to 369,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.**

Senior Director, Global Brand and Marketing Communications

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.

The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Industry: Internet Marketplace Platforms
Company Size: 10,001+ employees

Uber

**About The Role**

Uber Direct is transforming last-mile delivery by enabling leading brands to offer seamless same-day delivery through their own websites and apps, powered by Uber's global logistics network. Our partners include many of the world's largest grocery and retail enterprises.

As the **Sales Manager for Enterprise Accounts **, you will lead and develop a team responsible for some of Uber Direct's most complex and high-impact partnerships. This role sits at the center of our enterprise growth strategy, guiding Account Executives through challenging commercial engagements while ensuring our largest merchants realize meaningful value.

This is not a transactional sales environment. You will operate as a player-coach, helping the team navigate ambiguous and high-stakes opportunities by bringing structure to loosely defined challenges, making sound decisions with imperfect information and aligning diverse stakeholders around a clear commercial strategy. From shaping tailored enterprise solutions to multimillion dollar negotiations, you will play a critical role in driving durable partnerships with leading grocery and retail brands.

The ideal candidate combines strategic thinking with strong commercial leadership. You are comfortable coaching teams through complex deal cycles, engaging senior executives and raising the bar on the quality of commercial output - from pricing strategy to executive-ready proposals. You don't just set direction, you ensure it translates into disciplined execution and measurable revenue growth.

**What The Candidate Will Do**

-  Manage a High-Performing Team: Coach and elevate a team of Account Executives navigating complex commercial deals. Provide hands-on deal guidance while investing in long-term development building a culture of accountability, growth and performance.

-  Own Strategic Enterprise Partnerships: Oversee commercial strategy and relationship management across a portfolio of top grocery and retail accounts. Ensure the team operates as trusted advisors to senior stakeholders while driving long-term growth.

-  Bring Structure to Complex Commercial Problems: Guide the team in translating evolving merchant needs to clear commercial strategies. Help shape rigorous commercial proposals (pricing, decks, RFPs) that tell compelling narratives.

-  Lead Through Ambiguity and Operational Complexity: Maintain momentum across shifting priorities, technical constraints and legacy processes. Instill disciplined pipeline, tight P&L management and a "go-get-it" mentality across the team.

-  Set the Standard for Executive-Ready Work: Raise the bar for commercial outputs by ensuring high-quality proposals and deliverables with exceptional attention to detail, accuracy, and polish.

-  Oversee Complex Negotiations: Support, guide and lead key components of the end-to-end sales cycle (from pitch to go-live), partnering to structure commercial agreements and navigate difficult conversations to close high-stakes deals.

-  Orchestrate Cross-Functional Alignment: Act as the central driver across cross-functional teams, influencing stakeholders and driving alignment without direct authority, while still ensuring external commitments are executed with precision.

-  Run a Data Driven Sales Organization: Establish rigorous forecasting and performance tracking. Use data and market insight to refine strategy, coach the team and identify the highest impact growth opportunities.

**Basic Qualifications**

-  Minimum 6+ years of experience in sales, business development, strategy and operations with a record of building strong C-suite and executive relationships

-  Minimum of 2+ years of experience leading and managing a team

-  Experience working with Enterprise-level organizations (1,000+ employees or $500M+ revenue)

-  Ability to drive operational excellence by building and scaling repeatable processes, adapting for country/regional nuance

**Preferred Qualifications**

-  Experience supporting or leading complex, multi-stakeholder commercial engagements

-  You take a data-driven approach to decision making and use sound business judgment to forecast and evaluate deal performance and financial viability. Demonstrated analytical rigor, including financial modeling, ROI analysis, and building business cases to support enterprise-level commercial decisions.

-  Outstanding communication skills within your team, with executive leadership, and merchant partners

-  Self-starter and collaborative leader across diverse teams; everywhere you go, you can't help but mobilize people, resolve problems, raise the bar, and bring out the best in people - you are a doer and motivator of others

-  Demonstrated ability to structure business cases, complex contracts including: SOWs, MSA as well as pricing proposals, or executive presentations

-  Familiarity with API integrations or working closely with product/technical teams

-  Experience in delivery, retail, logistics, marketplace, or other high-growth tech environments

-  Background in management consulting or strategic operations

For Chicago, IL-based roles: The base salary range for this role is USD$158,000 per year - USD$175,000 per year. For New York, NY-based roles: The base salary range for this role is USD$175,000 per year - USD$194,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$175,000 per year - USD$194,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Sales Manager, Enterprise, Uber Direct

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