Solidroad is the leading AI-native quality assurance and training platform, built for modern customer support teams. 

Our technology automatically evaluates 100% of customer interactions across human and AI agents, surfacing risk, identifying skill gaps, and triggering personalized coaching in real time. 

We partner with high-growth global brands including OURA, Ryanair, ActiveCampaign, and Crypto.com.

Industry: Software Development
Company Size: 11-50 employees

Solidroad

Savvy Admin PROD

**About Solidroad**

Building something great is addictive. It's like discovering your favorite TV show mid-season, except you're helping write the next episode. It's like unboxing a new gadget, except you're the one designing it. You shape how it feels, how it works, and how people react when they use it.

At Solidroad we're solving a big, messy, exciting problem: how do you scale customer support without losing what makes humans amazing? Warmth, empathy, intuition. We're using AI, generative tech, and real-time simulations to make this happen. It's ambitious, difficult, and genuinely new.

**About The Role**

We're looking for a Founder's Associate who sees this role as more than just keeping things running. You'll be the operational backbone of our SF and Dublin offices — the person who makes sure two Co-Founders can stay focused on building the company, every new hire arrives to a desk that's actually ready for them, and the office genuinely feels like a place people want to be.

This role sits at the intersection of executive support, office management, and people operations. It touches nearly every part of how Solidroad runs and how its employees experience it day-to-day. You'll report to the Head of Operations and work in close partnership to keep everything moving — from managing Co-Founder calendars and coordinating cross-timezone meetings, to organizing candidate interviews , handling immigration paperwork, and making sure swag boxes land on time. There will be a lot happening in parallel. That's the job, and the right person will love it.

What You'll Actually Do Day-to-Day

- Be the Right Hand to Both Co-Founders

Own and manage Co-Founder calendars — scheduling meetings, calls, interviews, and syncs with accuracy and prioritization. You'll monitor and triage inboxes, draft responses, manage travel logistics, and anticipate what's needed before you're asked. Building enough context to support both Founders proactively isn't a bonus — it's the expectation.

- Run Recruiting Operations

Manage relationships with external hiring agencies, coordinate the recruiting pipeline via Slack and Ashby, schedule interviews across time zones, and keep pipeline hygiene clean. You'll be the connective tissue between senior leaders, hiring managers, and candidates — making sure the process is responsive and nothing falls through the cracks.

- Keep Both Offices Running Seamlessly

Own daily office operations for SF and Dublin: food, drinks, snacks, supplies, lunch catering, vendor relationships, and the kind of quiet logistics that only get noticed when they go wrong. You'll also support the Head of Events & Operations on office construction and reorganization projects, coordinate with facilities vendors, and communicate changes clearly to both teams. The goal is simple — both offices should feel equally cared for, every single day.

- Own the New Hire Experience

Every new hire at Solidroad should arrive to a fully set-up desk, working equipment, a swag box waiting for them, and a clear onboarding schedule. You'll own all of that. From coordinating IT setup and laptop ordering to managing the swag inventory and making sure Day 1 actually feels like Day 1 at a company that has its act together.

- Manage Immigration and Visa Logistics

Work directly with the company's immigration lawyer to track visa applications and renewals for relevant employees. Maintain timelines, documentation, and reminders so nothing lapses. Serve as the internal point of contact for employees navigating immigration processes.

- Support Events, Offsites, and Team Experience

Help plan and execute the things that bring the team together — conference travel, company off-sites, team dinners, internal celebrations. You'll coordinate logistics, manage vendor bookings, and work with the Dublin team to ensure consistency across offices.

Our Team & Culture

We're a growing team across San Francisco and Dublin, working in-office because building something ambitious means collaborating closely, solving problems together, and sharing ideas spontaneously. We're intentional about creating a culture that's mature, supportive, and fun — and this role is central to making that culture real. You'll be joining experienced founders who've done this before, alongside a tight-knit team genuinely excited about building something impactful.

We Hope You

- Have experience in an Executive Assistant, Office Manager, Recruitment Coordinator or People Operations role — ideally in a tech startup environment where the scope evolves and no two weeks look the same.

- Bring exceptionally high organizational standards and strong follow-through. You don't drop things. You build systems so things don't get dropped.

- Are proactive and self-directed. You identify what's needed before being asked and act on it. You don't wait to be managed.

- Are discreet and trustworthy with sensitive information — from Founder calendars to immigration documents to hiring pipelines.

- Communicate clearly and professionally — with vendors, candidates, employees, and Founders alike.

- Bring genuine warmth. You understand that how the office feels matters as much as how it functions.

The Good, the Bad, and the Honest Truth

The highs here are real — you'll have direct proximity to the Founders, significant ownership over things that actually matter, and the satisfaction of knowing that when things run well, it's because of you. The lows are that the scope is wide, priorities shift fast, and you'll need to hold a lot of parallel workstreams without losing anything.

The reality is that a role like this is a bit like running a sport or learning an instrument: you invest in it not just because you have to, but because you genuinely want to be better at it tomorrow than you are today.

If that sounds exciting, don't second-guess yourself. Get in touch. Tell us a bit about who you are, why this feels right, and share an example of something operational you've built or fixed that you're proud of. We value ownership and attention to detail just as much as your experience.

Founder's Associate

Conversion is the modern marketing automation platform built to make B2B marketing faster, smarter, and more personal. We believe every company deserves tools that match how people actually buy: flexible, responsive, and deeply personalized across every touchpoint.

Built for high-growth teams, Conversion combines a drag-and-drop email builder, AI-powered personalization, real-time segmentation, and powerful no-code workflows. Marketers use it to move faster, experiment more, and create experiences that actually convert.

Conversion is trusted by over 5,000 businesses to supercharge their marketing automation, including Abacum, Clay, Hockeystack, and 11x.

Industry: Software Development
Company Size: 11-50 employees

Conversion

**About Conversion**

Conversion is the AI-native marketing automation platform for modern software companies. Our platform lets growth teams run their entire go-to-market motion in one place, from acquisition through retention, with AI agents doing the work that legacy tools like Marketo, HubSpot, and Pardot can't.

We've raised $28M+ from Abstract Ventures, True Ventures, and HOF Capital. The team is based in San Francisco and includes engineers, designers, and operators from Airbnb, Palantir, Pinterest, IMC, Shopify, LinkedIn, and Microsoft.

**About The Role**

Hey there, Neil here 👋, co-founder and CEO at Conversion. We're hiring an early enterprise AE to own full-cycle deals across our mid-market and enterprise segments. You'll work directly with me, James, and the product team, and you'll help shape how we sell as we go deeper into enterprise. Founder-led sales is how we operate, not a stage we're trying to grow out of.

**Why this role is worth your time**

- The product sells. Conversion replaces the legacy stack of marketing automation, data processing, and workflow tools that marketing teams hate. ROI is obvious in the demo. You won't spend cycles educating the market on whether the problem is real.

- The traction is real. We're not asking you to find product-market fit. We're asking you to scale up our GTM motion.

- The ownership is real. You'll be an early AE on the team. You'll help decide which segments we lean into, what the pitch becomes, which objections we kill with product versus positioning, and what the next hires look like. The founders will be in the deals with you, not above you.

- The upside is real. Competitive base, uncapped commission with accelerators, and meaningful equity. We share exact numbers on the first call.

**The shape of the job**

- ICP: Directors and VPs of Marketing Ops at 500+ employee companies

- ACVs: six figures and up, with expansion baked in

- Cycle length: 90+ days, running 6 to 10 deals in parallel at steady state

- Ramp: first closed deal within your first two quarters

**What You'll Do**

- Own full-cycle enterprise deals end to end: outbound, qualified inbound, discovery, demo, technical validation, procurement, close

- Sell to Directors and VPs of Marketing Ops at 500+ employee companies, typically navigating 5 to 8 stakeholders across marketing, RevOps, IT, security, and procurement

- Build and execute multi-threaded account plans for six-figure ACVs with expansion motion baked in from day one

- Run demos that translate product capability into business outcomes marketing ops leaders can defend to their CMO and CFO

- Partner with the founders and product team to turn enterprise feedback into roadmap wins across security, compliance, integrations, and admin controls

- Lay the foundation for the enterprise GTM team we'll hire behind you

This role is in-person 5 days/week in San Francisco.

**You might be a great fit if**

- You've closed six-figure enterprise deals selling SaaS into 500+ employee companies with 90+ day cycles. You know how to run procurement, security review, and legal redlines without losing the deal.

- You've sold to a technical marketing buyer and can hold your own on integrations, data models, and deliverability.

- You've been early at a startup, or you're ready to be. The playbook doesn't exist yet. You're excited to write it, not frustrated that it's missing.

- You want a high-performing, in-person team. We're in the SF office together and on the road with customers whenever it moves a deal.

**How The Process Works**

- 30-minute intro with the founder leading sales

- Deep dive on your track record. Bring specific deals you're proud of and ones you lost

- Live working session. We give you a real prospect and you walk us through how you'd run the cycle

- References and offer

From first call to offer is usually under two weeks.

**Useful links**

- https://conversion.ai

- https://conversion.ai/careers

- https://nextplayso.substack.com/p/how-a-big-pivot-helped-this-company

Compensation Range: $300K - $350K

Founding Enterprise AE

Find Co-Founder jobs in San Francisco, CA with Savvy's AI Recruiter. Browse opportunities from top companies and get matched with roles that match your skills using our intelligent recruitment system.