Sutter East Bay Medical Group (SEBMG) is one of the most innovative, rapidly growing multi-specialty medical groups in Northern California. We are privileged to care for patients and their families within the many vibrant and diverse communities of the East Bay. We are also proud members of Sutter Health, one of the largest and most respected integrated healthcare systems in the United States.  

SEBMG is committed to providing the highest quality patient care every time. Our strategic priorities are focused on returning joy to the practice of medicine, providing exceptional quality of care and service to our patients and expanding the number of patients that we serve. SEBMG is forward-thinking physician-led organization committed to developing a robust primary care network while at the same time improving our complement of specialists. SEBMG is dedicated to creating an environment where the best clinicians want to practice medicine and patients want to receive care. Our physicians and APC’s receive a very competitive compensation and benefits package. Clinicians are eligible to be shareholders after two years of employment. As a shareholder, clinicians are able to influence the direction and strategy of SEBMG through participation in committees at their hospital, practice site, or as part of the Board of the medical group.  

SEBMG leadership is constantly exploring ways to improve the operational effectiveness of clinician practices as well as ways in which we can help our clinicians connect with each other and develop meaningful relationships with staff, patients, and colleagues. We aim to attract physicians and advanced practice clinicians who want to practice in a multi-specialty medical group model where compassion, innovation, collaboration, teamwork, and quality take center stage.  

Dr. Sam Santoro, FACOG - President & CEO
Dr. Derek Johnson - Chief Medical Officer
Dr. Jill Foley, FACOG - Chief Specialty Officer
Dr. Matt Dahnke - Chief Inpatient Officer

Industry: Hospitals and Health Care
Company Size: 201-500 employees

Sutter East Bay Medical Group

Savvy Admin PROD

**Opportunity Information**

Sutter East Bay Medical Group (SEBMG) is seeking to a hire a full-time Hospitalist physician to join a collaborative group of clinicians who practice evidence-based medicine in a team-oriented manner.

Founded in 2005, Sutter East Bay Medical Group (SEBMG) is a rapidly growing multi-specialty medical group whose physicians and advanced practice clinicians work in more than ten care centers and four hospitals in the San Francisco East Bay Area. Sutter East Bay Medical Group is affiliated with the Sutter East Bay Medical Foundation (SEBMF), a not-for-profit health care organization providing operational and administrative support to our medical group. The foundation provides the latest technology and clinical support, allowing clinicians to focus on delivering exceptional patient care. SEBMG includes 400+ clinicians in more than twenty specialties and is dedicated to providing exemplary health care to the communities we serve.

**Position Details**

- 12 shifts per month, mix of rounding and admitting

- Day, swing and night shifts required

- Differential pay for swing and night shifts

- 24-hour intensivist in-house

- 2 weekends per month required

**Department Highlights**

- Schedule flexibility

- Excellent group culture and camaraderie

- Wide range of supportive consultants

- Good relationship with hospital leadership

**Qualifications**

- Board Certified/Board Eligible

- Possess an active and unrestricted California Medical License prior to employment

- DEA license, prior to employment

- FM and IM Physicians Considered

**Join Us and Enjoy**

- Health, life, vision, dental and disability insurance

- 401 K - Profit Sharing Pension Plan with an employer funded Safe Harbor contribution

- CME, Dues, and Subscriptions stipend

- 2-year shareholder track

- Professional liability insurance, including tail fully covered

- Reimbursement for mandatory license(s) and hospital credentialing fees

- Benefits are prorated to full-time status and employees in other types of employment classifications may be eligible for some of these benefits.

**Organization Details**

- Recognized for its excellence in compassionate, patient-centered care.

- Received multiple awards for our quality, innovation, and leadership.

- Multidisciplinary group including physicians, nurse practitioners, physician assistant and certified nurse midwives.

- 25+ specialties throughout Alameda and Contra Costa Counties

- Support and encourage leadership and advancement opportunities.

**Community Information**

Antioch is situated along the banks of the San Joaquin River in Northern California. Antioch is approximately 36 miles northeast of San Francisco. Antioch has a rich history dating back to the mid-19th century when it was founded as a coal mining town. Over the years, it has evolved into a diverse suburban community with a mix of residential, commercial, and industrial areas.

Antioch's economy has historically been tied to agriculture and mining, but it has diversified over the years. Antioch is served by the Antioch Unified School District, which includes several elementary, middle, and high schools. The city offers various parks and recreational facilities for residents and visitors. The Contra Loma Regional Park is a popular destination, providing opportunities for hiking, fishing, and picnicking. Prewett Family Park is a large community park with sports fields, playgrounds, and open spaces. Black Diamond Mines Regional Preserve provides hiking trails and historical mining sites. Antioch is accessible by major highways, including Highway Public transportation options include buses and the Antioch-Pittsburg BART (Bay Area Rapid Transit) extension, connecting the city to other parts of the Bay Area. Antioch hosts a variety of community events and festivals throughout the year, bringing residents together for celebrations and entertainment. The city has a range of commercial establishments, shopping centers, and services to meet the needs of its residents.

**Equal Opportunity Statement**

It is the policy of Sutter Health and its partners to provide equal employment for all qualified individuals; to prohibit discrimination in employment because of basis of race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state or federal law, ordinance or regulation. We promote the full realization of equal employment opportunities through a positive continuing program within each medical group, company, hospital, department, and service area. Equal employment opportunities apply to every aspect of Sutter's employment policies and practices.

Physician, Adult Hospitalist (Antioch, CA)

Sutter Health is one of the nation's leading not-for-profit healthcare systems, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. 

Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii.

Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Sutter Health

We are so glad you are interested in joining Sutter Health!

**Organization**

SHSO-Administrative Payroll

**Position Overview**

Sutter Medical Center Sacramento (SMCS), a flagship hospital of Sutter Health—Northern California’s largest health network with 28 acute care facilities—features 523 beds across two specialty centers: a 242-bed center for women’s and children’s services and a 281-bed center for general medical/surgical care. Recognized for excellence with a 90% patient satisfaction rate and an “A” grade from Leapfrog for Safety and Quality, we offer a prime opportunity to help lead one of the nation's top hospitals within a national top 15 health system for overall quality.

Chief Financial Officer (CFO) Sutter Medical Center Sacramento (SMCS) will provide financial leadership and direction to the management and leadership teams, physicians, and SMCS staff with a key focus on driving affordability to meet long term goals. Achieving transformational change is critical to the organizations long term success. The position serves as the entity financial innovation leader with the goal of transforming the structure and operations of the organization. The finance functions are performed at the system level, the area level, and the entity level. System Level Finance functions include Reimbursement, treasury, quarterly reporting to bondholders, audit coordination, tax return preparation, managed care contracting, reporting to Sutter Health management and the Sutter Health board. Area Level Finance functions include Overall responsibility for all Finance and Accounting functions. Financial statement preparation, general accounting, accounts payable, payroll, statistical reporting, and budget preparation, reporting to the system, reporting to management, and reporting to the Board. SMCS Level Finance functions include Operational improvements, financial forecasts, feasibility studies and other financial analysis. Management of SMCS operational units as defined.

**Education**

**Job Description **:

- Bachelor's Business, Finance or Accounting required.

- Master’s degree in Business, Hospital, Healthcare Administration or equivalent from an accredited college or university preferred.

- CPA preferred.

**Experience**

- Seasoned experience as would normally be expected from a minimum of ten years combined health care, financial management, and operational improvement experience including multi-entity, managed care and an integrated health care delivery environment is required.

- Experience in providing analytic support and maintaining cost-effective and long-term financial viability of health care operations.

- Prior experience in demonstrating effective communication skills and interpersonal relation skills is required.

- Prior experience developing and managing staff in the current competitive health care environment.

**Knowledge**

- Must have a thorough knowledge of a multi-entity integrated health care delivery system.

- Extensive knowledge of the dynamics of health care financial relationships, to include physicians/facilities in a tax-exempt environment; managed care environment, including capitation; private inurement laws; anti-trust laws; Medicare fraud and abuse laws.

- Must have a thorough understanding of GAAP and process costing in a health care environment.

- In-depth working knowledge of health care departments emphasizing an understanding of finance, planning, physician relations, and a strong working knowledge of patient care and human resources.

**Skills**

- Must have the skills, confidence, and ability to lead the effort to transform and restructure the organization to optimize operational and financial success.

- This position serves a key leadership role in the operations and as such requires that the incumbent engenders a high level of trust, credibility, and confidence among superiors, peers, and staff from all areas of operation.

- This position requires superior analytical, leadership, interpersonal, communication and presentation skills. The incumbent must be innovative and creative in designing, developing, and monitoring financial systems and programs. Requires strong microcomputer modeling skills, ability to query, download, and manipulate financial and statistical information from computer systems. In addition, the position requires an incumbent who employs tact and discretion and is motivated, self-directed, confident and a self-starter.

- Understanding of and experience with Lean or other process improvement philosophies and methodologies desired.

**Job Shift**

Days

**Schedule**

Full Time

**Days Of The Week**

Monday - Friday

**Weekend Requirements**

As Needed

**Benefits**

Yes

**Unions**

No

**Position Status**

Exempt

**Weekly Hours**

40

**Employee Status**

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $340,000.00 to $460,000.00 / annual salary

~~The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. ~~

Chief Financial Officer, Sutter Medical Center Sacramento

For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma/OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of care—we call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands. Visit our website to learn more.

Industry: Advertising Services
Company Size: 51-200 employees

Health Monitor Network

**Company Overview **

For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma/OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of care—we call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands.

Learn more at healthmonitornetwork.com and follow us on LinkedIn, X, YouTube and Instagram.

**Position Overview-Sacramento, CA Territory this includes Northern California Valley (not the bay area). Northern California, Redding, Chico, Roseville, Stockton and south to Modesto. Includes Reno, Nevada. **

The Key Account Sales/Development Representative is an external (outside) sales position responsible for calling on targeted leads, selling, and establishing/maintaining relationships with Key Health Care Providers (HCPs) and systems within their assigned territory. This role involves planning and executing both tactical and strategic sales activities, with the ability to lead teams and make decisions autonomously while aligning with management's strategic objectives.

**Essential Job Functions **

- Responsible for planning and executing tactical activities with some level of strategic responsibilities.

- Ensures all expected results are timely, efficient, and of high quality.

- Demonstrates full understanding of territory management skills, including strategic planning in an autonomous manner, with appropriate oversight from management.

- Achieves quarterly and annual sales goals, including sales to new clients and upgrades within assigned geography, expanding the footprint with key accounts.

- Acquires new hospitals, health systems, and large group practices.

- May take on a leadership role within the team, guiding junior members or leading initiatives.

- Achieves quarterly and annual sales goals as outlined in the Plan of Action (POA) by management.

- Establishes and maintains relationships with at least 5 Key Account Systems within the assigned geography.

- Develops quarterly sales plans with the manager to align with the POA.

- Manages client relationships to build an excellent reputation for service, addressing issues quickly and efficiently.

- Engages in at least 6 in-person calls with decision-makers per day, which may include C-Suite executives or other key stakeholders.

- Expands Health Monitor’s market share by generating new business opportunities within the territory.

- Schedules advance working appointments to ensure full territory coverage.

- Manages administrative responsibilities, including submitting sales orders through NetSuite and handling expenses and mileage reimbursement via Concur.

- Supports ancillary duties necessary to assist with post-sale processes, such as updating content within existing HCP networks.

- Collaborates with regional team service counterparts, including Ambassadors and Field Service Technicians, to ensure client satisfaction and smooth operations.

- Performs other duties as assigned by management.

- 50% travel required; role may also involve remote work and home office tasks during non-travel periods.

- Responsible for planning and executing tactical activities with some level of strategic responsibilities.

- Ensures all expected results are timely, efficient, and of high quality.

- Demonstrates full understanding of territory management skills, including strategic planning in an autonomous manner, with appropriate oversight from management.

- Achieves quarterly and annual sales goals, including sales to new clients and upgrades within assigned geography, expanding the footprint with key accounts.

- Acquires new hospitals, health systems, and large group practices.

- May take on a leadership role within the team, guiding junior members or leading initiatives.

- Achieves quarterly and annual sales goals as outlined in the Plan of Action (POA) by management.

- Establishes and maintains relationships with at least 5 Key Account Systems within the assigned geography.

- Develops quarterly sales plans with the manager to align with the POA.

- Manages client relationships to build an excellent reputation for service, addressing issues quickly and efficiently.

- Engages in at least 6 in-person calls with decision-makers per day, which may include C-Suite executives or other key stakeholders.

- Expands Health Monitor’s market share by generating new business opportunities within the territory.

- Schedules advance working appointments to ensure full territory coverage.

- Manages administrative responsibilities, including submitting sales orders through NetSuite and handling expenses and mileage reimbursement via Concur.

- Supports ancillary duties necessary to assist with post-sale processes, such as updating content within existing HCP networks.

- Collaborates with regional team service counterparts, including Ambassadors and Field Service Technicians, to ensure client satisfaction and smooth operations.

- Performs other duties as assigned by management.

- 50% travel required; role may also involve remote work and home office tasks during non-travel periods.

**Key Performance Indicators (KPIs) **

- Achievement of quarterly and annual sales targets.

- Successful acquisition and retention of new clients (hospitals, systems, large group practices).

- Client satisfaction and retention metrics.

- Leadership performance, if applicable (team guidance, project management).

- Efficiency in managing administrative tasks (timely and accurate submissions).

**Qualifications: **

- Bachelor’s degree or equivalent sales experience required.

- 3-5+ years of B2B, medical/dental device, or pharmaceutical sales experience.

- Proven ability to interface with clients professionally and adapt communication style to suit the audience (HCPs, C-Suite executives, etc.).

- Territory management experience, including the ability to strategically assign, scale, and optimize customer coverage.

- In-depth knowledge of HCP networks, group practices, and health systems within the region.

- Strong product knowledge of the Point of Care space, with the ability to train and educate both clients and new hires on products.

- Executive presence: confidence in presenting, listening, delegating, and making decisions that benefit the company while addressing customer needs.

- Strong business acumen with an understanding of products, services, and the full sales cycle. Excellent storytelling skills to engage clients and close sales.

- Proven track record of meeting and exceeding sales quotas, with quantifiable sales accomplishments.

- Excellent interpersonal skills, including active listening, written communication, and facilitation.

- Strong presentation skills, capable of building and delivering high-level presentations for group practices and healthcare systems.

- Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to create and present professional decks to stakeholders and C-Suite executives.

- Technical proficiency in CRM and ERP systems like NetSuite and Concur for managing sales orders and expenses.

- Must have high-speed internet access for remote work and administrative tasks.

- Ability to stay updated on market trends and product developments to effectively position Health Monitor’s products.

- Adaptability and problem-solving skills in a fast-paced, dynamic sales environment.

**Growth Opportunities **

This position offers potential for further leadership opportunities, including team management or strategic roles, based on performance and contribution to company success**. **

**ADA- Physical Demands: **

We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. The employee regularly is required to walk and reach with hands. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. The employee must regularly lift and/or move a laptop computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.

Key Account Sales Representative

We are so glad you are interested in joining Sutter Health!

**Organization**

SHSO-Administrative Payroll

**Position Overview**

Sutter Health is one of California’s most comprehensive healthcare systems and one of the nation’s largest, generating $18+ billion in revenues. Headquartered in Sacramento, Sutter Health is a not-for-profit, integrated healthcare system committed to health equity, community partnerships and innovative, high-quality patient care. Sutter’s 60,500+ employees, 14,000+ physicians and advanced practice clinicians, serve more than 3.5 million patients through its network of hospitals, medical foundations, ambulatory surgery centers, urgent and walk-in care centers, telehealth, home health and hospice services.

The Chief Information Security Officer (CISO) is the senior executive responsible for safeguarding the confidentiality, integrity, and availability of the health system’s information assets, technologies, and patient data. CISO develops and leads an enterprise cybersecurity program that balances patient safety, regulatory compliance, and business enablement. This role requires a visionary leader who can navigate the evolving healthcare threat landscape, foster a culture of security and resilience, and partner with clinical, operational, and digital leaders to support safe, effective, and trusted care delivery.

**Essential Responsibilities**

Strategic Leadership

- Develop and implement a multi-year information security strategy that aligns with organizational priorities, digital transformation goals, and regulatory requirements.

- Advise the CEO, CDO, COO, and Board of Directors on emerging cyber threats, risks to patient care, and mitigation strategies.

- Lead enterprise participation in healthcare security coalitions, information sharing groups (e.g., H-ISAC), and public–private partnerships.

Governance, Risk & Compliance

- Establish and maintain a security governance program based on healthcare-aligned frameworks (NIST CSF 2.0, HITRUST CSF, HICP, HIPAA/HITECH).

- Drive enterprise risk assessments and develop mitigation plans for cybersecurity, privacy, and clinical safety risks.

- Ensure compliance with HIPAA, HITECH, CMS, FDA (for medical device security), and state privacy regulations.

- Oversee security audits, penetration tests, and third-party/vendor risk assessments, ensuring remediation of findings.

Clinical & Operational Security

- Protect the Electronic Health Record (EHR), patient-facing portals, and digital health platforms against compromise, downtime, or data loss.

- Partner with Clinical Engineering and Biomedical teams to secure medical devices and Internet of Medical Things (IoMT).

- Lead preparedness for ransomware, phishing, insider threats, and advanced persistent threats with an emphasis on minimizing patient safety impact.

- Oversee disaster recovery and business continuity planning in alignment with emergency preparedness and patient safety frameworks.

Collaboration & Culture

- Partner with Digital, Compliance, Privacy, Clinical, and Operational leaders to embed security into new initiatives, system design, and patient engagement platforms.

- Build and lead organization-wide security awareness and phishing-resistance training tailored to caregivers, clinicians, and administrative staff.

- Serve as the public face of information security during regulatory reviews, patient safety investigations, and stakeholder engagements.

Team Leadership

- Recruit, develop, and lead a high-performing healthcare cybersecurity team across areas such as threat intelligence, incident response, IAM, and risk management.

- Promote a culture of accountability, clinical safety, and innovation in cybersecurity practices.

- Provide coaching and mentoring for next-generation security leaders.

**Job Description**

**Minimum Qualifications:**

**Education & Experience**

- Bachelor’s degree in Information Technology, Cybersecurity, Healthcare Administration, or related field required; Master’s degree preferred.

- 10+ years of progressive leadership in information security and risk management, with 5+ years in healthcare or another highly regulated industry.

- Demonstrated success implementing enterprise cybersecurity programs in a multi-hospital health system, payer, or large healthcare delivery network.

**Knowledge & Skills**

- Deep knowledge of HIPAA, HITECH, CMS, OCR enforcement, FDA guidance for medical devices, and healthcare-specific risk management frameworks.

- Expertise in EHR security (Epic preferred), identity and access management, cloud security, and medical device security.

- Strong business and clinical acumen; ability to align security with patient care priorities.

- Exceptional communication skills with the ability to present to clinical leaders, executives, and boards.

- Relevant certifications strongly preferred: CISSP, HCISPP, CISM, CISA, or CHPS.

The primary office location of this position will be in Sacramento or Emeryville, CA.

**Job Shift**

Days

**Schedule**

Full Time

**Days Of The Week**

Monday - Friday

**Weekend Requirements**

As Needed

**Benefits**

Yes

**Unions**

No

**Position Status**

Exempt

**Weekly Hours**

40

**Employee Status**

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $393,140.00 to $531,877.00 / annual salary

~~The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. ~~

Vice President, Chief Information Security Officer

Industry: Hospitals and Health Care
Company Size: 11-50 employees

Live Well Homecare

Seeking a full or part-time PA or NP to care for musculoskeletal patients in a busy, established orthopaedic practice, focusing on diagnosis and treatment without opiate management.

We are also hiring an NP for our foot and ankle surgery division and an NP or PA for our musculoskeletal walk-in clinic.

The practice offers comprehensive services including x-ray, physical therapy, orthopedics, sports medicine, and interventional pain management.

The right candidate will receive on-the-job education and work alongside physicians on follow-ups and new patient assessments.

Benefits include health, dental, vision insurance, FSA, 401(k) with matching, profit sharing, paid time off, and productivity-based bonuses.

Work location is in-person, with flexible scheduling, and salary ranges from $115,000 to $150,000 annually. EMR used is eMD/Aprima.

Physician assistant or Nurse Practitioner

Pacific Medical, Inc. is a distributor of durable medical equipment, prosthetics and orthotics; specializing in orthopedic rehabilitation, arthroscopic surgery, and sports medicine.  Our corporate headquarters are located in Tracy, California.  We operate in seven western states, with a team of 500 highly skilled representatives.

Industry: Medical Equipment Manufacturing
Company Size: 201-500 employees

Pacific Medical, Inc.

Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing company. We are currently seeking an entry-level, full-time Patient Care Coordinator in the Roseville, CA office. This position will give the select candidate an opportunity to enrich the lives of patients, provide invaluable service and cost savings to the medical community and obtain an incredible level of experience within the healthcare environment.

Responsibilities include:

• Answering phones.

• Ordering patient item(s).

• Communication with outside vendors.

• Data entry.

• Scheduling appointments.

• Shipping and receiving.

• Provide other administrative duties as needed.

Requirements:

• High School Diploma or Equivalent

• Shipping and Receiving experience

**Hourly Range: ** $20-$23

Candidates that apply must be hard working, self-motivated, possess strong customer service and communication skills, good work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply. The final candidate will submit to a detailed background check.

Patient Care Coordinator (on-site)

Upward Health is an in-home medical group that specializes in primary medical, behavioral, and social healthcare for individuals with complex needs. 

We deliver care in the community. We reduce barriers to care, such as long delays due to scheduling or lengthy commutes to a provider’s office by meeting the patient right at home. We see patients when they need us, for as much time as they need. Beyond medical and behavioral care, we also assist our patients with challenges that may affect their health, such as food insecurity, social isolation, housing needs, transportation and more.

Industry: Hospitals and Health Care
Company Size: 201-500 employees

Upward Health

**Company Overview:**

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

**Job Title & Role Description:**

The **Care Specialist ** is a key member of the team responsible for delivering chronic care management to high-complexity patients. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual care (10% of the time). This role involves direct outreach to patients, guiding them through the enrollment process, facilitating virtual appointments with providers, and ensuring that patients adhere to care plans. By building relationships, coordinating care, and providing education, the Care Specialist plays a critical role in promoting health, preventing unnecessary hospitalizations, and improving patient outcomes.

**Skills Required:**

- Minimum of 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant, etc.).

- High school diploma or GED required.

- A valid driver’s license, auto liability insurance, and reliable transportation to travel within the assigned territory.

- Experience in chronic care management or working with chronically ill/elderly patients.

- Technologically proficient with basic computer skills (typing, using EMR systems).

- Experience with motivational interviewing, trauma-informed care, and care coordination.

- Strong interpersonal communication skills with the ability to engage patients and team members effectively.

- Ability to prioritize tasks, manage schedules, and work independently in an unstructured environment.

- Multi-lingual skills are a plus but not required.

- Prior home care experience is beneficial.

**Key Behaviors:**

Adaptability & Resilience:

- Ability to thrive in unstructured environments and pivot as needed to meet patient needs. Demonstrates perseverance in challenging situations.

Self-Starter & Motivation:

- Proactively takes initiative in managing patient care and outreach. Willingness to learn and adapt to new processes and systems.

Empathy & Compassion:

- Ability to work with individuals from diverse backgrounds and understand their complex needs. Skilled in building rapport through motivational interviewing and other patient-centered communication techniques.

Accountability & Integrity:

- Demonstrates personal responsibility and takes ownership of tasks, ensuring accuracy and timeliness in all activities.

Cultural Competence:

- Awareness of community dynamics and diversity, ensuring culturally sensitive and inclusive care.

Team Collaboration:

- Works collaboratively with interdisciplinary teams to meet patient and organizational goals.

Problem-Solving & Critical Thinking:

- Strong critical thinking skills to assess patient needs, analyze data, and develop appropriate care strategies.

Communication Skills:

- Excellent verbal and written communication, capable of explaining complex medical information to patients in a clear and supportive manner.

**Competencies:**

Care Coordination:

- Ability to engage patients in a comprehensive care plan, facilitating communication between patients, providers, and family members to ensure timely, effective care.

Health Education:

- Effectively educates patients about their medical conditions, care plans, and available resources, ensuring that patients can make informed decisions.

Patient Engagement:

- Uses various strategies, including phone calls, home visits, and community outreach, to engage patients and ensure continuous participation in their care.

Time Management & Organization:

- Demonstrates strong organizational skills by managing patient caseloads, schedules, and documentation efficiently.

Technology Proficiency:

- Skilled in using electronic health records (EMR) systems and other digital tools to document patient information and communicate within the team.

Motivational Interviewing & Patient-Centered Care:

- Uses motivational interviewing techniques to build rapport and empower patients to take ownership of their health decisions.

Data Management:

- Ensures accurate and timely documentation of patient data, ensuring continuity of care and compliance with organizational standards.

Outcome-Oriented Approach:

- Focuses on achieving key health outcomes, such as improved care adherence, reduction in emergency room visits, and enhanced self-management.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

California pay range: $21 USD - $24 USD

Upward Health Benefits

Upward Health Core Values

Upward Health YouTube Channel

Care Specialist

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