EMSAR – Equipment Management, Service, and Repair – is an award-winning independent service organization dedicated to improving healthcare by providing high quality, reliable, on-time services.

EMSAR proudly boasts ISO 13485 Certification and offers consistent nationwide coverage.  Our Technicians and staff have local knowledge to address individualized needs, while being supported by the full backing of EMSAR resources. 

EMSAR provides services to medical equipment manufacturers, distributors, acute and non-acute healthcare facilities, EMS agencies, and animal health organizations. Over 5,000 clients depend on EMSAR, we have built our reputation through accountability, consistency, and innovation.

EMSAR services include a full range of asset management, compliance documentation, biomedical maintenance, corrective action, repair, and installation services.

The equipment you depend on depends on EMSAR.

Industry: Medical Device
Company Size: 201-500 employees

EMSAR - Equipment Management Service and Repair

Savvy Admin PROD

**Field Service Engineer II – Healthcare Technology**

**Join a growing company that keeps critical healthcare equipment running.**

Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly expanding national technical services provider supporting leading OEM partners in the healthcare industry. Our technicians play a key role in ensuring hospitals, laboratories, and healthcare providers have reliable, properly functioning equipment that supports patient care.

At EMSAR, we invest in our technicians with **paid training, professional development, and the tools needed to succeed in the field **.

**Why Join EMSAR?**

- Paid technical training and certifications

- Company-provided tools and equipment

- Travel expenses covered by the company

- Opportunity to work with advanced healthcare and laboratory technologies

- Career growth within a fast-growing national service organization

- Exposure to multiple types of medical and diagnostic equipment

**What You’ll Do**

As a Field Service Engineer II, you’ll provide hands-on technical support to healthcare facilities. This includes installation, maintenance, troubleshooting, and repair of a variety of specialized medical equipment.

**Key Responsibilities Include**

- Performing preventive maintenance, diagnostics, calibration, and repair on, medical diagnostic equipment, and kiosk systems.

- Conducting performance verification and equipment testing to ensure compliance and reliability.

- Documenting service activities and managing work orders using EMSAR’s ServiceMax system

- Communicating with dispatch teams and customers to coordinate service calls

- Representing EMSAR professionally while working at customer facilities

Expect **25% of the role to include documentation and service reporting **, with the majority focused on hands-on technical work in the field.

This position could involve regional day trips and occasional overnight stays. All travel is company paid.

**Qualifications**

**What We’re Looking For**

We’re looking for field engineers who enjoy **solving technical problems, working independently, and supporting customers in the field **.

**Successful Candidates Typically Have**

- Strong troubleshooting and analytical skills

- Ability to read and interpret technical manuals and service documentation

- Excellent communication and customer service skills

- Strong organization and time-management abilities

- The ability to work independently while following established procedures

**Education & Experience**

**Option 1**

- High School Diploma or equivalent

- 2–4 years of technical or field service experience

**OR**

**Option 2**

- Associate degree or trade/technical school certification

- 1+ year of technical experience (including internship or apprenticeship)

**Additional Requirements**

- Valid driver’s license and proof of liability insurance

- Ability to operate personal, fleet, or rental vehicles

**Physical & Work Environment**

- Frequent standing, walking, bending, and equipment handling

- Ability to lift up to 50 lbs and move equipment up to 125 lbs

- Regular use of hand tools and diagnostic equipment

- Time spent both on-site at customer facilities and documenting service work electronically

**If you enjoy hands-on technical work, travel, and supporting critical healthcare technology, EMSAR offers a rewarding opportunity to grow your career in field service engineering. **

Field Service Engineer II

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