At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®

Industry: Insurance
Company Size: 10,001+ employees

State Farm

Savvy Admin PROD

**Overview**

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

**Responsibilities**

**Grow Your Skills, Grow Your Potential**

Our Claim Specialists are committed to helping our customers through the claims process while providing Remarkable® service. This includes:

- Investigating, evaluating, negotiating, and settling claims

- Applying knowledge of policies and insurance regulations when determining coverage, liability, & damages

- Handling high-volume inbound and outbound calls, tailoring each conversation to the specific merits and details of the claims being handled, written correspondence and/or various electronic media

- Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment

- Supporting our customers through personalized, caring, and simple interactions

**Where You'll Work: ** This is a **hybrid ** position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Several of our Claims teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align.

Some of the areas we hire Claim Specialists for could include any of the following:

- Auto Injury: Handles bodily injury and uninsured/underinsured claims along with property damage claims involving injuries

- Personal Injury/Medical Payments (PIP/MPC): Handles first-party medical coverage for customers injured in an automobile accident

- Special Investigative Unit (SIU): Handles high-volume, complex auto and property claims involving NICB indicators of fraud to determine if specialized investigation is needed

- Auto Property Complex: Handles high-volume, mid-to-high complexity property damage claims, not involving personal injury

- Auto Total Loss: Settles auto claims where a vehicle is deemed a total loss

- Auto Weather Catastrophe: Handles weather-related auto claims

- Property Team: Handles low-severity Home and Renters claims in a team environment. Claims are primarily theft-related as well as minor weather and other types of property losses

- Boat, Commercial, Farm/Ranch Unit (BCFR): Handles commercial and boat claims

- Fire Property Stewardship: Handles property claims involving both weather-related events and non-weather-related incidents

**Qualifications**

**Preferred:**

- Bachelor's degree in a related field is preferred or equivalent work experience

- Experience as a Claim Specialist in the insurance industry, specifically in auto and/or property claims, including the following:

- Proficiency in using CCC, Xactimate, XactContents, and other estimating/evaluation software tools

- Strong knowledge of auto and/or property insurance policies, coverage and claim handling practices

- Familiarity with state or local regulations and compliance requirements

- Proven ability to assess damages, estimate repair costs, and negotiate settlements

**Competitive candidates also demonstrate the following:**

- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders

- Proven effective empathy and de-escalation skills to handle difficult/emotional conversations with a customer-minded focus

- Detail-oriented with strong organizational and analytical skills

- Strong critical thinking and decision-making skills

- Ability to multi-task across technical platforms

- Accountability

- Resourcefulness

**Additional Details:**

- Employees must successfully complete all required training, including applicable proficiency and licensing exam(s) and background checks required of various state(s).

- State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

**Our Benefits**

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

- Potential starting salary ranges: $59,059 - $81,988 annually

- Starting salary will be based on skills, background, and experience

- High end of the range limited to applicants with significant relevant experience

- Potential yearly incentive pay up to 15% of base salary

**At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!**

- Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.

- Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!

- Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.

- Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!

- Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!

- Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.

- Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

**Visit our ****State Farm Careers ****page for more information on our ****benefits ****, ****locations ****, and the ****hiring process ****of joining the State Farm team! **

Claim Specialist-Auto/Property-Hybrid

Health Care Service Corporation serves nearly 23 million people across the United States through its portfolio of health benefit solutions.

HCSC provides health coverage options for employers large and small, individuals and families, and Medicare and Medicaid plans. HCSC also offers related health care products and services such as pharmacy solutions, life and dental insurance, and health data technology. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross Blue Shield Association.

For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. 

Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry.

As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible.

Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Health Care Service Corporation

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for supporting sales representatives or account management personnel in the prospecting, acquiring, or renewing business. Duties vary based on market and type of role supporting and may include any of the following: building relationships with customer representatives/brokers, researching and coordinating the resolution of customer issues, preparing and analyzing reports, participating/leading enrollment meetings, gathering information for RFPs, preparing or implementing new accounts or renewals, and travel to customer sites.

**Job Requirements**

-  Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.

-  State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.

-  Organizational and decision-making skills; written and verbal communications skills including telephone skills.

-  Ability to interact professionally with both internal and external contacts.

-  Proficient in Microsoft Excel, Word, PowerPoint and Access.

**Preferred Job Requirements**

Health insurance/health care experience

**This is a Flex (Hybrid) role: 3 days in office; 2 days remote.**

INJLF

Compensation: $41,700.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location

**HCSC Employment Statement**

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards

Marketing Service Representative

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