Qualified homebuyers partner with Habitat Wake to buy safe, affordable homes.  Homebuyers take homeowner education classes and complete 200 'sweat equity' hours building their home and the homes of their neighbors. Upon completion of construction, partner families pay an affordable mortgage. Our model is made possible by sponsors, individual donors, volunteers, and ReStore shoppers. 

Proceeds from our ten ReStore locations (Apex, Brier Creek, Cary, Clayton, Durham-Chapel Hill, Fuquay Varina, Glenwood Avenue, Hillsborough, Raleigh Boulevard in Raleigh, and Wake Forest) benefit Habitat Wake's mission. ReStores salvage used materials for repurpose and reuse. #TogetherWeBuild

Industry: Non-profit Organizations
Company Size: 51-200 employees

Habitat for Humanity of Wake County

Savvy Admin PROD

**Summary**

Habitat for Humanity of Wake County (HFHWC) changes lives by bringing together God’s people and resources to help families in need build and own quality, affordable homes in safe and supportive communities. Since 1985, HFHWC has partnered with homebuyers, donors, and volunteers to build more than 900 safe, affordable, energy-efficient homes in all parts of Wake and Johnston counties.

The Office Coordinator and Program Support Specialist serves as the welcoming first point of contact for visitors, callers, and homebuyer applicants while providing essential administrative support to the finance and homebuyer program. This role also acts as the on-site point person for basic office operations and facility coordination, helping to maintain a clean, safe, and well-functioning workplace.

This position is ideal for a detail-oriented, people-friendly individual who enjoys balancing client-facing responsibilities with hands-on operational support in a mission-driven organization.

**ESSENTIAL FUNCTIONS: **

- Client Services and Front Desk Operations:

- Greet visitors, homeowners, applicants, vendors, and partners with warmth and professionalism.

- Answer and route incoming calls; provide general information about programs and services.

- Maintain a clean, organized, and welcoming front desk and lobby area with minimal clutter.

- Manage incoming and outgoing mail, packages, and deliveries.

- Assist visitors with check-in procedures and direct them to appropriate staff.

- Homebuyer and Mortgage Support

- Assist with preparation, scanning, filing, and secure storage of applicant and homebuyer documentation.

- Enter, update, and maintain homebuyer and mortgage-related data in Salesforce and other internal systems.

- Track and update Asana projects related to lot selection, dedication planning, and homebuyer milestones.

- Prepare homebuyer orientation binders and assist with applicant communications.

- Explain basic aspects of the homebuyer program to interested applicants, escalating more complex questions as needed.

- Support finance staff with routine mortgage-related administrative tasks and documentation tracking.

- Office Operations and Facilities Coordination

- Monitor office tidiness and functionality daily (lights, doors, shared spaces, kitchen, conference rooms).

- Coordinate basic building upkeep such as minor troubleshooting, restocking supplies, and reporting issues.

- Serve as the on-site contact for scheduled and unscheduled maintenance vendors (HVAC, plumbing, janitorial, pest control, etc.).

- Track routine maintenance visits and confirm completion of services.

- Assist with office supply ordering, inventory management, and conference room setup.

- Support office safety efforts, including first aid kit checks and coordination during drills or inspections.

- General Administrative Support

- Maintain logs, checklists, and documented procedures to ensure consistency and accountability.

- Assist with special projects, events, or cross-departmental tasks as needed.

- Willingly pitch in with tasks outside a narrow job description to support the team and workplace environment.

**Knowledge, Skills, And Abilities**

- Experience in customer service, reception, administrative, or office support roles.

- Strong interpersonal skills with a friendly, professional demeanor.

- High attention to detail and the ability to follow established procedures and SOPs.

- Comfort using standard office technology (Outlook, Word, Excel) and learning new systems (Salesforce, Asana).

- Ability to manage multiple tasks, interruptions, and shifting priorities calmly and effectively.

- Willingness to perform light physical tasks related to office operations (moving water bottles, small furniture, supply boxes).

**Education And Experience**

- Prior exposure to facilities coordination or vendor management preferred.

**NOTE**

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position. All employees may be assigned additional duties at any time.

We are an equal-opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, physical or mental disability, genetic information, or any other category protected by applicable federal, state, or local laws.

We also require that all staff take their ethical responsibilities to safeguard our intended beneficiaries, their communities (especially vulnerable adults and children), and all those with whom we work seriously. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable for upholding our policies around ethical behavior, including safeguarding and whistleblowing.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. THIS MEANS THAT, REGARDLESS OF ANY PROVISION IN THIS APPLICATION, IF HIRED, THE COMPANY OR I MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.

Office Coordinator and Program Support Specialist

WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C. 

The 900+ bed system comprises a network of health care facilities that includes:

•	Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C.
•	Community hospital in Cary
•	Women’s hospital and family health center in North Raleigh
•	Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex
•	Freestanding Children's Emergency Department and dedicated Children’s Hospital
•	One of the highest volume heart centers in the United States
•	Level IV Neonatal Intensive Care Unit
•	Multiple outpatient rehabilitation sites
•	40+ primary care and specialty physician practices
•	Home health services

WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care.

Specialties

WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.

Industry: Hospitals and Health Care
Company Size: 5,001-10,000 employees

WakeMed

**Overview**

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

**Department Description**

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

**Licensure**

Nurse Aide I Required

**Education**

High School Diploma or Equivalent Required

**Experience**

1 Year Healthcare Preferred

Nurse Aide I & Clinical Secretary - Behavioral Health

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