Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.

From our first employee and founder, T.J. Smith, to our team today,  it’s our people who make Smith+Nephew a unique place.

Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.

Through a spirit of ownership and can-do attitude, we work together to win..

We’re a company of people who care about each other, about our customers and their patients, and about our communities. 

Together, we fulfill our shared purpose of Life Unlimited. 

Please note: not all products referred to may be approved for use or available in all markets.

Industry: Medical Equipment Manufacturing
Company Size: 10,001+ employees

Smith+Nephew

Savvy Admin PROD

**Life. Unlimited. ** At Smith+Nephew we design and manufacture technology that takes the limits off living.

As **Commercial Training Manager – Hips, Orthopaedics, Americas **, you will play a critical role in shaping the performance of our commercial organization. This is a field based role where you will equip, coach and certify sales professionals to win in their territories and deliver sustainable growth. You will combine deep clinical expertise with best in class training and coaching to make a real impact on patient care and business performance.

What will you be doing?

- Deliver classroom, virtual and field based training to new and tenured sales professionals, ensuring consistent capability development across the Hips portfolio

- Coach sales professionals in the field through individual and small group ride days, workshops and local training events to accelerate sales readiness and effectiveness

- Certify sales teams on product knowledge, clinical and procedural pathways, competitive differentiation and Smith+Nephew selling and planning skills

- Manage and deliver learning programs through Learning Unlimited and Allego, applying adult learning principles and highly engaging facilitation techniques

- Partner with Sales Leadership and HR to identify performance gaps and support targeted development and remediation plans

- Act as a mentor and role model, fostering a culture of continuous learning, accountability and high performance

- Collaborate with Global Content Development, Marketing and regional leaders to tailor global training content to local market needs

What will you need to be successful?

- Bachelor’s degree required; Master’s degree preferred

- 5 plus years of experience in Hip Arthroplasty within Smith+Nephew or the medical device industry, or 5 plus years in a commercial learning or training role

- Strong knowledge of orthopaedic products, clinical pathways, surgical procedures and the competitive landscape

- Proven expertise in adult learning theory, facilitation and instructional design

- Excellent communication and presentation skills with the ability to influence across all levels

- Strong business and selling acumen, ideally with experience of the Smith+Nephew selling process

- Ability to travel 25 to 50 percent

All field professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.

**You. Unlimited.**

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

**Inclusion and Belonging ** Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about Employee Inclusion Groups on our website.

**Your Future: ** 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement

**Work Life Balance: ** Flexible Personal and Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

**Your Wellbeing: ** Medical, Dental, Vision, Health Savings Account with employer contribution, Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

**Flexibility: ** Hybrid Work Model for most professional roles

**Training: ** Hands on, team customized, mentorship

**Extra Perks: ** Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into **You. Unlimited. **, life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.

Commercial Training Manager – Hips, Orthopaedics, Americas

We’ll help keep your money boring so your life doesn’t have to be. 

pnc.co/guidelines

Industry: Financial Services
Company Size: 10,001+ employees

R223927

**Job Profile**

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC's Retail Banking organization, you will be based in Pittsburgh, PA at the Three PNC Plaza branch.

PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

**Job Description**

- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.

- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.

- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

- Applies product and procedural knowledge to solve customer's problems.

- Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

- To learn more about this and other opportunities on our team Watch this video.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

**Competencies**

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

**Work Experience**

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

No Degree

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Teller

Find Sales Professional jobs in Pittsburgh, PA with Savvy's AI Recruiter. Browse opportunities from top companies and get matched with roles that match your skills using our intelligent recruitment system.