The Dollywood Company is the product of a wonderful relationship between Herschend Family Entertainment and entertainment legend Dolly Parton that dates back to 1985. Herschend Family Entertainment Corporation is the operating partner for Dolly Parton in The Dollywood Company, which owns Dollywood Parks & Resorts - Dollywood Theme Park, Dollywood's Splash Country, Dollywood's DreamMore Resort and Spa, and Dollywood's HeartSong Lodge & Resort all located in the Great Smoky Mountains in Pigeon Forge, TN.

Industry: Entertainment Providers
Company Size: 1,001-5,000 employees

The Dollywood Company

Savvy Admin PROD

Job Details

**Description**

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Landscape Tech I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Landscape Tech I will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This position exists to provide a guest experience by providing a pleasing outdoor space through proper horticultural practices.

Additionally, the ideal candidate will be able to display and live out ~~Lead with Love ~~ qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

**Summary Of Essential Functions And Responsibilities**

- Landscapes tasks such as watering, weeding, mowing, trimming, and pruning

- Assists others with tasks pertaining to color impact and positive guest experiences through proper horticultural practices

**Management reserves the right to change and/or add to these duties at any time**

**Education And Experience Required**

- Must be at least 18 years of age

- At least 1 year of work experience that demonstrates successful execution of similar duties and responsibilities

**Knowledge, Skills, And Abilities**

- Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees

- Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work

- Must be self-motivated and disciplined

- Must be able to prioritize and complete work assignments on a timely basis

- Must maintain strict confidentiality and judgment regarding privileged information

- Must be committed to continuous improvement

- Must have professional appearance with good personal hygiene

- Must promote and support a “team” work environment by cooperating and helping co-workers

- Must be productive in a fast-paced environment

- Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

- Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

- Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills

- Able to comprehend instructions and retain information

- Able to perform duties consistent with creating a safe and secure environment for hosts and guests

- Able to be flexible to handle frequent changes in priorities

- Able to add, subtract, multiply and divide with accuracy

- Able to communicate effectively with Guests and Hosts using approved methods of communication

- Able to tolerate various temperatures while working indoors and outdoors

- Able to meet the physical demands of the job

- Able to use hand and power tools such as lawn mowers, weed eaters, hedge trimmers, pruners, shovels, rakes and rototillers

- Able to tolerate exposure levels of various chemicals found in pesticides and fertilizers

- Able to work comfortably at heights up to 60 ft

- Able to operate/drive a company vehicle with valid driver’s license and insurance

**Physical And Cognitive Requirements**

- Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting

- Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces

- Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions

- Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors

- Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods

- Able to walk, stand, climb, kneel, bend, twist, stoop and crawl

- Able to reach high and low

**The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. **

Landscape Tech I - Dollywood Theme Park - Full Time Year Round

Capital Vacations has been an industry leader in resort management since 1979. With more than 40 years of experience with independent vacation ownership resorts, we provide full-service management solutions, deliver hospitality excellence, and support Associations' long-term financial stability.

We’re passionate about vacations. Everything we do is designed to let you explore new places with the people you love… and make memories you’ll never forget. Carpe diem… year after year!

Industry: Hospitality
Company Size: 501-1,000 employees

Capital Vacations

After several years of success, the Capital Vacations Field Package Sales (FPS) program continues to grow and spread its wings all over the country! We are now seeking a highly motivated and experienced individual to join our team as the (Insert Region) Regional Manager. The FPS Regional Manager is responsible for overseeing operations for markets including Georgia and Tennessee while driving & increasing tour flow by assisting with all external marketing activities at designated locations. They will assist in advancing our partnerships in professional sports, including the NBA, MLB, and NHL, as well as concert venues, festivals, malls, and more!

**Principal Duties And Responsibilities**

- The Regional Manager directly supervises FPS Area and Event Managers and marketing support team members to assist in developing, training, and recruiting staff.

- Develops and implements strategic marketing plans and sales plans, and forecasts to achieve corporate objectives for products and services.

-

- Achieve satisfactory profit/loss ratio and market share concerning existing standards and industry and economic trends.

- Ensures effective control of marketing results and takes corrective action to guarantee the achievement of marketing objectives falls within designated budgets.

- Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions.

- Maintains relationships with industry influencers and key strategic partners.

- Guides preparation of marketing activity reports and presents to executive management.

- Maintains a consistent corporate image throughout all product lines, promotional materials, and events.

- Guides staffing, training, and performance evaluations to develop and control marketing programs.

- Coordinate the liaisons between Marketing and other sales-related units.

- Review and analyze marketing performances against programs, quotas, and plans to determine effectiveness.

- Helps supervision of Marketing Agents: interview, hire, and train agents; plan, assign, and direct work; performance review; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution).

**Job Requirements**

**Education, Essential Training / Certifications, and Experience:**

- Minimum of 5 years of experience in a senior management role within the hospitality industry

- Excellent leadership and team management skills

- Exceptional communication and interpersonal skills

- Ability to think strategically and make sound decisions

- Flexibility to travel extensively within the (insert location) region

**Skills, Knowledge, And Abilities**

- Computer proficiency in Microsoft Word, Excel, and Outlook and ability to learn custom marketing software.

- Operate office machinery (i.e., computer, copy machine, fax machine).

- Proficient in the ability to lead and mentor a team.

- Ability to read and understand annual budgets.

- Excellent customer service skills.

- Excellent interpersonal and communication skills.

- Time management.

- Problem analysis and problem-solving skills.

- Initiative and adaptability.

- Detail-oriented.

- Must be able to take direction from Management and adjust to Company’s needs.

The ability to be flexible with the schedule is required in performing the essential tasks of the position.

Regional Manager Southeast Region- Field Package Sales

Job Details

**Description**

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across Dollywood Resorts which includes over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our plan is to grow our resort footprint to over 1200 rooms across five resorts at Dollywood and to add other resorts to our overall company resort portfolio.

Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Barista who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand and our region.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique culinary offerings. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to their life and work. We are seeking an individual who has the ability to bring the vision of the Dollywood Resorts to life. The recipe for the right Barista will be equal parts curious learner, innovator, administrator, mentor and motivator.

This position will need to provide guests with quality food and beverages and products, through proper steps of service and maintain a great work environment for our fellow hosts and vendors. The host will take and deliver accurate food and drink orders.

Additionally, the ideal candidate will be able to display and live out ~~Lead with Love ~~ qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

**Summary Of Essential Functions & Responsibilities**

- Welcomes customers promptly with a professional and friendly attitude

- Determines the needs and educate the customers by presenting and explaining the coffee drink menu; answering questions

- Prepares and sells hot and cold beverages including coffee and espresso drinks by following prescribed recipes and preparation techniques

- Sells a variety of prepared food items; using proper equipment to heat items when necessary

- Stocks and presents food/beverage items to standard

- Orders/requisitions food and supplies through lead/sous chef

- Maintains a clean and sanitary environment in compliance with all local and federal health codes

- Uses POS accurately. Handles cash and credit card transactions as directed

- Participates in upsell strategies as directed by management

- Participates in daily line ups

- Practices service standards and current training throughout service

**Management reserves the right to change and/or add to these duties at any time**

**Education And Experience Required**

- Requires thorough knowledge of a specialized or technical field

- This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience

- Must be able to obtain food handler certification

- Flexible availability to include weekends, holidays, daytime or evening schedule

- Must be at least 16 years old

- Must pass a pre-employment background check and drug test

**Knowledge, Skills, And Abilities**

- Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed

- Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees

- Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work

- Must be self-motivated and disciplined

- Must be able to prioritize and complete work assignments on a timely basis

- Must maintain strict confidentiality and judgment regarding privileged information

- Must be committed to continuous improvement

- Must have professional appearance with good personal hygiene

- Must promote and support a “team” work environment by cooperating and helping co-workers

- Must be able to be productive in a fast-paced environment

- Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

- Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

- Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills

- Able to comprehend instructions and retain information

- Able to perform duties consistent with creating a safe and secure environment for hosts and guests

- Able to be flexible to handle frequent changes in priorities

- Able to add, subtract, multiply and divide with accuracy

- Able to communicate effectively with Guests and Hosts using approved communication methods

- Able to tolerate various temperatures while working outdoors

- Able to meet the physical demands of the job

- May compile objective and measurable data and produce reports

- May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas

- Able to lift 50 lbs

**Physical And Cognitive Requirements**

- Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting

- Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces

- Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions

- Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors

- Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods

**The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. **

Barista - Dollywood's DreamMore Resort & Spa - Full Time Year Round

Find your dream job with Savvy AI Recruiter. Browse thousands of opportunities from top companies. Our AI-powered system matches you with roles that fit your skills and experience.