Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more. 

This account provides information about Hyatt Hotels Corporation, its subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand.  Terms like “Hyatt,” “we,” “our,” “us,” and similar terms are used for convenience and should not be understood as precise designations of any particular entity. The account name and certain terms like “employees” are used by this site but may not be accurate.  Individuals may identify themselves as working or having worked at Hyatt or a Hyatt hotel, but please note that self-identification should not be treated as confirmation of employment, past or present, by Hyatt or any particular entity or hotel.  In some cases, an individual may have been employed by an affiliate of Hyatt Hotels Corporation or by an owner or franchisee of a Hyatt-branded hotel.

Industry: Hospitality
Company Size: 10,001+ employees

Hyatt Hotels Corporation

Savvy Admin PROD

**Overview**

The **Housekeeping Supervisor **directly supervises and coordinates work activities of the Housekeeping staff in hotel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

**Responsibilities**

- Resolve guest complaints, ensuring guest satisfaction.

- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

- Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms.

- Ensure that assigned staff have reported to work; document any late or absent employees.

- Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities.

- Assign designated guest room keys and beepers to assigned staff.

- Maintain accurate record of such and ensure security of keys.

- Communicate additions or changes to the assignment sheets as they arise throughout the shift.

- Inspect supply levels of floor closets.

- Assign designated personnel to rectify any deficiencies.

- Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems.

- Inspect rooms cleaned by assigned Room Attendants, using designated checklist.

- Directly contact Room Attendant and relay any deficiencies to be corrected.

- Update room status after approving cleanliness and condition in accordance with departmental standards.

- Check vacant rooms, verify status and update status of discrepant rooms throughout the shift.

- Check DND rooms and verify status.

- Mark dirty sheets of randomly selected assigned rooms and follow up to ensure

- Room Attendants have changed bed sheets.

- Counsel Room Attendants on any discrepancies.

- Inspect public areas/bathrooms, fitness center, pool area, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists.

- Directly contact respective personnel and relay any deficiencies to be corrected.

- Complete work orders for maintenance repairs and submit to Housekeeping Clerk.

- Contact Engineering directly for urgent repairs.

- Conduct training of staff as assigned.

- Provide feedback on staff performance to manager.

- Report disciplinary problems to manager and participate in the counseling of employees.

- Document pertinent information in department log book.

- Complete all paperwork and closing duties before leaving.

- Review status of assignments and any follow-up action with manager and/or on-coming supervisor.

- Check P.M. reports for accuracy and completeness.

- Complete night counts in accordance with departmental standards.

**Qualifications ****Education & Experience:**

- High School Graduate or General Education Degree (GED).

- Six months to one year related supervisory experience.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Housekeeping Supervisor

Mountain Park Senior Living is in Phoenix, AZ providing Independent Living, Assisted Living and Memory Care to residents. Our compassionate and talented team is committed to the health and wellness of our residents, while ensuring their independence, making Mountain Park Senior Living a vibrant place to live and work.

Industry: Hospitals and Health Care
Company Size: 51-200 employees

Mountain Park Senior Living

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

**Job Description**

**Salary: Starting at $17.50 per hour, based on experience**

**Schedule: Full-Time, Monday - Friday, 8:00am - 4:30pm**

Nothing gets past you – you see the fingerprints and the dust bunnies. You are hard-working, detail-oriented, professional, friendly, and efficient. The Housekeeping Supervisor is responsible for planning, directing, and coordinating the community housekeeping programs to ensure that areas of the community are maintained in a safe, clean, and comfortable manner for our residents and guests.

- Develop schedules for the housekeeping team

- Communicate cleaning schedule changes to the residents and/or family members

- Conduct daily inspections of the interior of the community, immediately addressing any deficiencies ensuring the safety of the community

- Coordinate cleaning of rent ready and move in ready apartments

- Train new and existing staff in community and state required policies and procedures

- Responsible for hiring and supervising the housekeeping team

**Qualifications**

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

- A big smile, eagerness to learn, and compassion for our Residents

- Minimum requirement of high school diploma or equivalent

- 3 years of housekeeping experience required

- 1 year in a supervisory or management position in housekeeping or environmental services

**Additional Information**

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

Housekeeping Supervisor - Full Time

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