Calgon Carbon is an acknowledged leader – nearly 75 years in production - in the activated carbon and reactivation industry for many liquid and vapor phase

Calgon Carbon Asia (subsidiary of Calgon Carbon Corporation) is a marketing headquarter office based in Singapore, serving customers in Asia region, including, South Korea, Taiwan, Hong Kong, South East Asia, Greater India, Australia & New Zealand.

Industry: Environmental Services
Company Size: 11-50 employees

Calgon Carbon Asia

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Field Service Representative I

Regular Full-Time

Phoenix, AZ, US

19 days agoRequisition ID: 2662

Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.

Position: Field Service Representative I

Location: US – Remote (Phoenix, AZ)

Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!

Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

Hours of work: Mondays - Fridays, 9:00 AM - 5:00 PM, 40 Hrs/Wk - Monday though Friday with ability to work weekends when required.

The Field Service Representative I is the direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings. The Field Service Representative I is part of CCC’s customer support and service value proposition by contractual obligation.

Duties and Responsibilities (not limited to)

- Scheduling and documentation of daily on-site activities using FSWO database and work process

- Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process

- Carbon and other media removal and installation

- Carbon adsorption equipment installation and removal

- Carbon adsorption equipment maintenance, inspectionrepairand troubleshooting

**Qualifications**

- High school diploma or general education degree (GED) is required

- Confined Space Certification (Candidate must successfully complete training within 3monthof hire data) is required

- Driver's License (Class A preferrable) is required

- HAZWOPER 40-Hour Certification (Candidate must successfully complete training within 3monthof hire data) is required

- Transportation Worker Identification Credential (Candidate must successfully obtain within 3monthof hire data) is required

- 2-3 years of mechanical aptitude and an understanding of mechanical systems; hands-on experience in troubleshooting and resolving/repairing technical and mechanical issues is required

- Experience in the carbon treatment industry or a related field is preferred

**About Calgon Carbon**

At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.

Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.

In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.

Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

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Field Service Representative I

Join Our Talent Community

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If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Representative I

Regular Full-Time

Phoenix, AZ, US

8 days agoRequisition ID: 2662

Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.

Position: Field Service Representative I

Location: US – Remote (Phoenix, AZ)

Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!

Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

Hours of work: Mondays - Fridays, 9:00 AM - 5:00 PM, 40 Hrs/Wk - Monday though Friday with ability to work weekends when required.

The Field Service Representative I is the direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings. The Field Service Representative I is part of CCC’s customer support and service value proposition by contractual obligation.

Duties and Responsibilities (not limited to)

- Scheduling and documentation of daily on-site activities using FSWO database and work process

- Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process

- Carbon and other media removal and installation

- Carbon adsorption equipment installation and removal

- Carbon adsorption equipment maintenance, inspectionrepairand troubleshooting

**Qualifications**

- High school diploma or general education degree (GED) is required

- Confined Space Certification (Candidate must successfully complete training within 3monthof hire data) is required

- Driver's License (Class A preferrable) is required

- HAZWOPER 40-Hour Certification (Candidate must successfully complete training within 3monthof hire data) is required

- Transportation Worker Identification Credential (Candidate must successfully obtain within 3monthof hire data) is required

- 2-3 years of mechanical aptitude and an understanding of mechanical systems; hands-on experience in troubleshooting and resolving/repairing technical and mechanical issues is required

- Experience in the carbon treatment industry or a related field is preferred

**About Calgon Carbon**

At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.

Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.

In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.

Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

Copyright © 2026, ADP, Inc. All rights reserved.

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Powered by

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We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. 

We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day.

Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. 

These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. 

A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!

Industry: Produktion
Company Size: Over 10.001 medarbejdere

the LEGO Group

**Job Description**

Just imagine bringing joy to millions of LEGO® fans around the world. Now make it real.

As a member of our seasonal Customer Service team, you’ll be at the heart of the action, helping us support our fans during our busiest season.

That’s right, helping LEGO fans is our superpower, and we love it!

Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise.

**Are you ready to inspire the builders of tomorrow?**

If you love creativity, problem-solving, helping others, and building connections, we encourage you to apply.

**About The Role**

This role is for our new North American contact center based in Tempe, AZ. Successful candidates will be supplied with equipment for hybrid working.

Training will be held in person in our brand-new building in The Beam on Farmer in Tempe. This classroom-based training will take 4-5 weeks.

This is a fixed term (seasonal) contract until **January 29th, 2027.**

As a Customer Service Representative, you'll be responding to LEGO fans from all corners of the world during our peak season.

We offer a starting salary of $43,900 per annum plus fantastic benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with an up to 4-week induction followed by on-the job support.

We also offer ‘Best of Both’ – our hybrid-work approach that gives our Customer Service Representatives the flexibility to work from home two days per week and from the office for a minimum of three each week, after training.

Our team tackles millions of queries each year, covering everything from building tips to troubleshooting and hunting down those elusive rare parts. Together, we’re crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable!

**Where you’ll spend your time**

- You will spend the first four weeks getting to know your new colleagues, learning about the bricks and settling into the LEGO culture during your induction training. The time of these training programs will be 9 00am to 5 00pm MST Monday through Friday; but are subject to change.

- We are currently hiring for multiple shifts with flexible, scheduled, start times (even at the half hour), ranging from 8 00am to 12 00pm.

- Full-time employees work 5 days a week, with a maximum of four weekend days scheduled in a four-week period, based on volume. This will go into effect once you have completed the 4-week training program and are ready to work independently.

- We’re also here to help our fans from 9 00am to 5 00pm MST on weekends.

**Why you’re the perfect match**

If you can keep cool when LEGO mini figures are losing their heads, then we want you on our team! You’ll bring energy and compassion.

**What You’ll Be Doing**

- Engage with consumers via phone and email. Handling a range of topics, (Tier 1= regarding orders and accounts, parts requests and gift cards) (Tier 2= including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries).

- Build strong and lasting relationships with consumers in a fun and engaging manner.

- Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests.

- Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service.

**Do you have what it takes?**

- Being happy to work in a dynamic, fast paced, one team environment.

- Experience in giving premium customer service and/or inbound sales - preferably in a retail environment.

- Confidence to make your own judgements about what is right for your consumer.

- Attention to detail and ability to multi-task and to prioritize.

- Be comfortable with virtual assessments, have access to a secure Wi-fi network and have a private space to work remotely.

**Ready to Build Something Amazing?**

If you’re excited to create magical moments for fans everywhere, don’t wait! Apply now!

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

**What’s in it for you?**

Here are some of what to expect

**Family ** **Care ** **Leave – ** We offer enhanced paid leave options for those important times.

**Insurances – ** All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

**Wellbeing ** – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

**Colleague ** **Discount ** – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

**Bonus ** – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

**Your workplace – ** You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

**Join the LEGO® team today. **

Customer Service Representative

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