Headquartered in Arizona, Banner Health is one of the largest nonprofit health care systems in the country. The system owns and operates 28 acute-care hospitals, Banner Health Network, Banner – University Medicine, academic and employed physician groups, long-term care centers, outpatient surgery centers and an array of other services; including Banner Urgent Care, family clinics, home care and hospice services, pharmacies and a nursing registry. Banner Health is in six states: Arizona, California, Colorado, Nebraska, Nevada and Wyoming.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Banner Health

Savvy Admin PROD

**Primary City/State:**

Phoenix, Arizona

**Department Name:**

BUMCP Plastic Surgery

**Work Shift:**

Day

**Job Category:**

Administrative Services

The academic medicine difference. At the center of Banner – University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.

Banner – University Medical Center Wound Care and Hyperbaric Medicine Clinic is part of the Wound Care & Hyperbaric Medicine Center at Banner – University Medical Center Phoenix. The clinic offers treatment options for patients with complicated, chronic and non-healing wounds. Our multi-disciplinary team, which includes family practice physicians, plastic surgeons, podiatrists, vascular surgeons, general surgeons and orthopedic surgeons, all have advanced training in wound care. Our clinicians have national certification and expertise in caring for patients with wounds. We use a case management model to help patients navigate through the complex health care arena

**This is a full time day shift position: Monday to Friday 7:30a - 4:00p. **The surgery scheduler will be required to schedule all surgeries for a very robust Plastic surgery dept. This will require tracking all details of a proposed surgery with the patient, the surgeon and the facility. **The preferred candidate should have 2 years of healthcare scheduling experience.**

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

**Position Summary**

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

**Core Functions**

-  Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.

-  Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.

-  Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.

-  Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.

-  Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.

-  Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.

-  Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.

-  This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

**Minimum Qualifications**

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.

Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.

The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

**Preferred Qualifications**

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy

Surgery Scheduler Plastic Surgery Clinic

Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain.  The company partners closely with its clients to deliver an end-to-end spectrum of commercial capabilities that work together seamlessly and flexibly.  Backed by proven industry expertise and results-driven technology, Mercalis provides the data and strategic insights, patient support services, and healthcare provider engagement tools to help life sciences companies successfully commercialize new products.  Above all, Mercalis helps navigate the complex life sciences marketplace to accelerate value and enhance patient lives.  Founded in 2000, Mercalis provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.  The company is headquartered in Morrisville, North Carolina.  For more information about Mercalis, please visit www.mercalis.com.

Industry: Pharmaceutical Manufacturing
Company Size: 501-1,000 employees

Mercalis

Remote, but Must be Liscensed and Located in AZ

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need.

Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products.

Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

Under the direction of the Pharmacist-in-Charge (PIC), the Pharmacist is responsible for the safe, compliant, and efficient execution of pharmacy operations within a regulated mail-order and specialty pharmacy environment.

This role ensures full adherence to federal and state regulations, manufacturer program requirements (including REMS), and internal quality systems, while maintaining the highest standards of patient safety, clinical appropriateness, and documentation integrity.

The Pharmacist serves as a key contributor to quality assurance, regulatory readiness, and cross-functional coordination with internal teams, prescribers, and external partners.

**Responsibilities**

**Core Responsibilities**

-  Clinical & Patient Care

-  Perform prospective drug utilization review (DUR) to assess clinical appropriateness, drug interactions and contraindications.

-  Provide patient counseling in accordance with federal and state regulations

-  Communicate effectively with prescribers and care teams regarding therapy optimization and patient needs

-  Ensure patient safety across all dispensing and clinical activities

-  Regulatory & Compliance Ownership

-  Maintain full compliance with State Boards of Pharmacy, federal regulations (e.g., FDA, DEA, HIPAA), and Manufacturer-specific program requirements (e.g., REMS)

-  Ensure all activities meet audit-ready documentation standards

-  Identify, escalate, and support resolution of compliance risks or deviations

-  REMS & Manufacturer Program Execution

-  Execute workflows in alignment with REMS program requirements, including patient eligibility verification, required counseling and documentation, and data reporting and system documentation

-  Coordinate with HUBs, manufacturers, and internal teams to ensure program adherence

-  Maintain strict compliance with drug-specific restrictions and distribution requirements

-  Quality Assurance & Continuous Improvement

-  Actively participate in Quality Management activities, including, QA/QC reviews, CAPA investigations and implementation, and deviation identification and reporting

-  Support continuous improvement initiatives to enhance patient safety, workflow efficiency, and regulatory compliance

-  Ensure all documentation is complete, accurate, and inspection-ready

-  Operational Execution (Mail Order / Specialty)

-  Verify prescription orders for accuracy and completeness

-  Ensure proper documentation of dispensing activities, patient interactions, and clinical interventions

-  Support fulfillment workflows including shipment verification requirements, address validation (as applicable), and program-specific distribution rules

-  Collaborate with pharmacy technicians and support staff to maintain workflow efficiency

-  Communication & Collaboration

-  Serve as a clinical and operational resource to pharmacy staff

-  Communicate effectively with prescribers, case managers, and internal teams (QA, Compliance, Operations)

-  Escalate patient concerns, errors, or risks appropriately

-  Professional Development & Accountability

-  Maintain active, unrestricted pharmacist licensure

-  Complete all required continuing education (CE)

-  Participate in ongoing training related to REMS programs, regulatory updates, and internal SOPs and systems

-  Demonstrate accountability, professionalism, and sound clinical judgment

**Qualifications**

**Education & Experience**

-  Doctor of Pharmacy (PharmD) preferred (Bachelor’s acceptable)

-  Experience in:

-  Mail Order, Specialty, or Managed Care Pharmacy

-  REMS programs or manufacturer-supported therapies (preferred)

**Licensure**

-  Active Pharmacist license in Arizona (required)

-  Multi-state licensure (preferred) (Key states: CA, NC, KY)

**Core Competencies**

-  Strong clinical judgment and decision-making

-  High attention to detail and documentation accuracy

-  Ability to operate in a regulated, audit-driven environment

-  Effective communication across multidisciplinary teams

-  Ownership mindset with proactive problem-solving

**Technical Skills**

-  Ability to navigate multiple systems and documentation platforms

-  Proficiency in standard computer applications

**Why Work for Valeris?**

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

-  Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs

-  Additional health support, including telehealth and Employee Assistance Program (EAP) services

-  Company match on Health Savings Account contributions

-  Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000

-  Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability

-  401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting

-  Paid Time Off (PTO) and Sick Leave to support work-life balance

-  Team members receive nine paid holidays plus two floating holidays

-  Opportunities for advancement in a company that supports personal and professional growth

-  A challenging, stimulating work environment that encourages new ideas

-  Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace

-  A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

**Our Commitment to Equal Opportunity**

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.

Pharmacist (remote but must be located in AZ)

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