Phoenix is Arizona’s capitol and the sixth largest city in the United States, with more than 1.5 million residents and growing.  With a workforce of more than 14,000 employees, Phoenix has long been recognized as one of the most desirable places to live and work.  With operations which span more than 30 departments across the enterprise, Phoenix is one employer with many opportunities.

We are always looking for positive, customer-service oriented team members to join us at all organizational levels.  Whether you are a recent graduate just starting out or an experienced professional, Phoenix is a great place to grow both your community and your career.  

Operating area include: Aviation (including Sky Harbor International Airport), Budget and Research, Auditor, Clerk, Communications, Community & Economic Development, Education, Environment, Equal Opportunity, Finance, Fire, Emergency Management, Housing, Human Services, Information Technology, Law, Library, Court, Neighborhood Services, Parks and Recreation, Convention Center, Arts and Culture, Planning and Development, Police, Public Transit, Public Works, Street Transportation and Water Services.

Industry: Government Administration
Company Size: 10,001+ employees

City of Phoenix

Savvy Admin PROD

**About This Position**

Phoenix Public Library serves a diverse clientele of over 4.8 million people, with a Burton Barr Central Library and 16 branches. The library offers collections in multiple languages, a full range of cutting-edge electronic resources and customer focused public services.

A Library Circulation Attendant I provides direct customer service in person, via telephone or e-mail and performs a variety of clerical tasks in the Burton Bar Central Library or one of the branch locations. They issue library cards, process customer payments, manage and balance cash drawers, and assist customers with checking out materials on a daily basis. They also provide basic customer service in using the copy machines, making computer reservations and printing, and placing holds on library materials.

The Phoenix Public Library is looking to fill part-time positions in to perform customer service and clerical work at a circulation desk at the Dage Sage and Acacia branches.

Employees in this role frequently contact the public by phone and in person as well as assist library users in obtaining library cards, paying library charges, and checking materials in and out of the library.

Detailed instructions are given during the initial stages of employment, and after employees learn the proper procedures, they work independently.

Work is performed under the general supervision of a Library Clerical Supervisor, Librarian II, or Librarian III, and some positions are unsupervised during a significant portion of the work week due to extended service hours.

**Essential Functions**

- Checks library materials in and out using a computer and assists library customers with using the self-check-out machines.

- Enters customer information and transaction records accurately into a computer database using a keyboard or scanner.

- Inspects incoming materials for damage and complete item damage form and library customers' identification, explains library card rules and policies, and issues library cards.

- Searches library customers' records and notifies customers of overdue and lost books as well as processes hold requests and interlibrary loan materials for library customers.

- Answers library customers' questions regarding circulation policies and refers customers to the appropriate staff when professional assistance is necessary.

- Balances cash drawer by reconciling daily cash reports and following written procedures for submittal and process cash deposits.

- Performs routine opening and closing duties at the circulation desk.

- Searches for lost or misplaced library materials and investigate and resolve circulation problems in a timely manner.

- Maintains regular and reliable attendance.

- Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

IDEAL CANDIDATE

- The ideal candidate must be able to multi-task, resolve problems, and work with a diverse customer base in a fast-paced environment with the ability to work independently.

- Ability to communicate in Spanish is highly desirable.

SALARY

$17.72 per hour.

**Benefits**

Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.

**Minimum Qualifications**

- One year of library clerical experience.

- AND One-year general clerical experience, including experience serving the public and demonstrated typing skills.

- OR One year experience at the level of Library Clerk I.

- Other combinations of experience and education that meet the minimum requirements may be substituted.

- All finalists for positions are subject to a criminal background check applicable to the department or position.

- For information regarding pre-screening and driving positions, click here.

- The City job description can be found here.

**Working Conditions Require**

- Working irregular hours, weekends, and evenings.

- Making continuous or repetitive arm-hand movements, such as checking in and shelving materials, operating a computer keyboard or scanner and bend or stoop repeatedly over the course of an entire shift.

- Remaining in a standing position for an extended period of time; from one continuous hour up to three total hours at a time per day while performing a variety of tasks.

**Preferred Qualifications**

The minimum qualifications listed above, plus:

**Experience With**

- Providing excellent customer service.

- Cash handling.

- Computers including working with Microsoft Office and other Windows based programs.

- Polaris Integrated Library Software or similar.

- Alphanumerical filing.

RECRUITMENT DATES

Recruitment closes April 16, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

**How To Apply**

Apply online by completing the required information and attaching,**as one document **, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

- Job interviews may be held by video or audio conference.

- If you are in need of computer resources, click here for free options.

- Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.

- Explore other Employment Opportunities with the City of Phoenix.

- Subscribe to receive e-mail notifications about new employment opportunities.

- If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Library Circulation Attnd I, JC:01550, ID# 61037, 4/10/26, USM, AJ, Benefits: PT

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

Library Circulation Attendant I Part-Time - Phoenix Public Library

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