Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. We help clients plan weddings, local events, honeymoons, anniversary trips, and personalized destination experiences with intention, creativity, and care.

Our focus is on crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination. By blending thoughtful planning, tailored recommendations, and elevated service, we create experiences that reflect each client’s vision and story.

At Aisle & Abroad, we believe life’s most important moments deserve exceptional settings and stress-free planning. Our team is committed to providing professional support, organized coordination, and a warm, personalized approach for every celebration and journey.

From the aisle to abroad, we’re here to bring your most meaningful moments to life.

Industry: Hospitality
Company Size: 11-50 employees

Aisle and Abroad

Savvy Admin PROD

**Location: **Full Time / 100% Remote (United States)

**Salary: **$36,000 - $47,000 per year

**Job Description**

We are seeking Customer Support Specialists to provide exceptional service to our customers across multiple channels. This role involves handling customer account details and sensitive information. A background check is required for all support positions.

**Responsibilities**

- Handle customer inquiries via email, chat, and phone professionally

- Troubleshoot issues and provide accurate resolutions in a timely manner

- Document all interactions and escalate unresolved cases appropriately

- Maintain a thorough understanding of products and services

- Meet daily case resolution and satisfaction targets

- Follow all data handling and compliance protocols

**Requirements**

- High school diploma or GED required

- Strong written and verbal communication skills

- Patient, empathetic, and solution-oriented approach

- Must pass a pre-employment background check

- No prior support experience needed — full training provided

- Must be a US resident with reliable internet

~~To apply, submit your resume and complete our short online application form.~~

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Support Specialist

In the simplest terms, at CubeSmart, we own and operate self-storage facilities. In reality, what we do is much more than that. Many customers seek out storage when facing challenging life events. That’s why our mission is to simplify the challenges that accompany those circumstances - through innovative solutions, unparalleled service, and genuine care. That’s where our teammates come in.

At CubeSmart we say that it’s what’s inside that counts. To us, this is far more than a tagline about storage. It is also about what you will find in a career here. We believe our teammates are the heart of all that we do, which is why we care deeply about the experience we offer. It’s also why we’ve been recognized as one of the 50 Most Engaged Workplaces in North America by Achievers, a global provider of employee engagement tools.

CubeSmart is a place where you’ll make a difference, helping customers during some of their most challenging times, supporting them when they need it most. Here, you’ll belong to a team that works together to simplify challenges and innovate solutions that make storing with us easy and makes working with us exciting. At CubeSmart, you’ll grow with us, discovering countless opportunities to develop your skills, maximize your potential, and expand your career.

At CubeSmart, when we say it’s what’s inside that counts, we’re saying “you count.” 

Interested in working at CubeSmart? Visit http://www.cubesmart.com/careers to view available jobs.

Interested in selling your facility? We're looking to buy existing properties! Email our Acquisitions Team at inquiry@CubeSmart.com.

Find CubeSmart on the web: 

Company Website: http://cubesmart.com 

Blog: http://cubesmart.com/blog

Facebook: http://www.facebook.com/cubesmart

Twitter: http://www.twitter.com/cubesmart

Youtube: https://www.youtube.com/cubesmartstorage

Industry: Real Estate
Company Size: 1,001-5,000 employees

CubeSmart

**Overview**

CubeSmart is looking for an Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring customer satisfaction.

**Who We Are**

At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling each other “teammates” rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.

CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.

If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

**Responsibilities**

The primary functions of the Inbound Call Center Agent are to handle sales and service calls that come in from potential Customers, enter information into our database, and resolve Customer concerns while upholding the highest level of customer service. Specifically, the Inbound Call Center Agent will:

- Communicate with customers via the telephone to furnish information requested by our customers.

- Make recommendations based on customer’s storage needs, determine location and availability of units, and complete rental reservation information.

- Answer questions and complaints concerning billing or services rendered, refer complaints to designated departments or stores for investigation.

- Provide outstanding customer service to customers and internal teammates.

- Meet operational performance standards, goals and metrics.

**Qualifications**

Cube Smart seeks someone who enjoys Customer interaction. We want to ensure that our Customers are treated with the highest level of courtesy and professionalism.

The successful Inbound Call Center Agent (Full-time) candidate will have:

- A high school diploma or general education degree (GED).

- A minimum of two years of customer service and/or sales experience.

- Sales acumen and professional demeanor.

- Strong verbal and written communication skills

- Strong multi-tasking and problem solving skills.

- Ability to work well in a busy environment and meet deadlines.

- Ability to work independently with minimal supervision.

- Ability to follow a call flow and close the sale over the telephone..

- Ability to meet and exceed sales goals.

- Must be flexible with your schedule and able to work weekends.

- Bilingual is a plus!

**Note: ****You must have the ability to work at least one weekend day and successfully complete post offer background check and drug screen.**

The physical demands described here are representative of those that must be met by you to successfully perform the essential functions of this job. While performing the duties of this job, you will be required to sit for long periods of time and speak on the telephone. The nature of work requires an ability to effectively communicate and exchange information.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**CubeSmart Offers a Comprehensive Benefits Package That Includes**

Competitive Hourly Base + Monthly Bonus

- Paid training

- Paid Time Off – Vacation, Sick and Holidays

- Medical, Dental & Vision Coverage

- 401k Retirement plan with company match

- Company paid short-term disability

- Tuition Reimbursement

- Teammate Discounts

~~We are an Equal Opportunity Employer, ~~Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Remote Inbound Call Center Agent

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