As an ambulatory infusion company with an in-home care segment, Palmetto Infusion was among the first in the country to believe that what we had to offer to patients—it was unique, and it was life-altering. That though we might offer infusion treatments for autoimmune diseases, what we’re ultimately offering is hope. Hope that despite receiving a life-changing diagnosis, and at times, an unclear prognosis, that a path to wellness and a real quality of life is possible. And that even in the darkest of moments, hope could be restored.

Upon our founding in 1999, it was our hope that if we always operated with empathy, and followed our belief in servant leadership, that we would build a team of nurses, doctors, pharmacists, intake specialists, and frontline staff who take personal ownership over patient health and have great respect and admiration for one another. The business of restoring health is, after all, the business that we’re in. And though it might be our job to help our patients get well, our purpose is much greater. We are caregivers, we are problem solvers, we are doers, we are teachers, and we do what we say we will do.

Palmetto Infusion is now in six states across the Southeast, with 35+ clinic locations and growing. We invite you to join our extended family.

Industry: Hospitals and Health Care
Company Size: 501-1,000 employees

Palmetto Infusion

Savvy Admin PROD

**About Us:**

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

**About the Role:**

The Vice President of Operations is responsible for the overall operational performance, strategic growth, and market execution of Palmetto Infusion within an assigned state. This role functions as a state-level business leader, accountable for driving operational excellence, financial performance, patient access, and service expansion while ensuring alignment with organizational strategy. The VP of Operations partners closely with the CEO, senior leadership team, and department leaders to translate enterprise goals into actionable plans, optimize multi-site infusion operations, and deliver high-quality, patient-centered care in a compliant and efficient manner.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Service Areas: South Carolina, Travels within the assigned state (approximately 25% or more) to provide on-site leadership, support clinic operations, engage with team members, and ensure consistent execution of organizational standards.

**Minimum Qualifications:**

Experience/Education:

- Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, Pharmacy, or related field required

- 8 years of progressive healthcare leadership experience. Multi-site operational leadership required. Must have 2 years of P&L management experience.

- Proficient at partner programs (i.e.: MS Outlook, Word, Excel).

- Ability to cope with ambiguous, changing environment while under pressure in a calm

- Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

**Essential Functions:**

- Provides executive oversight of all infusion center operations within the assigned state, ensuring consistent, efficient, and high-quality service delivery across all locations.

- Leads the development and execution of state-level strategic and operational plans aligned with organizational goals and local market dynamics.

- Owns and drives operational and financial performance, including revenue growth, expense management, productivity, and overall clinic performance.

- Identifies and executes growth opportunities, including new clinic development, service line expansion, and market penetration strategies.

- Establishes, monitors, and analyzes key performance indicators such as patient access, chair utilization, staffing efficiency, and throughput to drive data-informed decision-making.

- Ensures compliance with all federal, state, and local regulations, as well as accreditation standards, maintaining continuous readiness for audits and surveys.

- Partners with clinical leadership to support high standards of patient care, clinical quality, and performance improvement initiatives across all sites.

- Leads, develops, and mentors operational leaders and clinic teams, fostering a culture of accountability, engagement, and continuous improvement.

- Collaborates cross-functionally with pharmacy, revenue cycle, business development, compliance, HR, and executive leadership to ensure alignment and operational success.

- Drives initiatives that enhance patient access, streamline scheduling and intake processes, and improve overall patient experience and satisfaction.

- Travels within the assigned state (approximately 25% or more) to provide on-site leadership, support clinic operations, engage with team members, and ensure consistent execution of organizational standards.

**About the Benefits:**

- Competitive Compensation

- Comprehensive Medical Insurance

- Dental and Vision Insurance

- Company Life Insurance

- Voluntary Life and Disability Insurance

- Additional Voluntary Supplemental Plans

- Flexible Spending Account (Medical and Dependent Care)

- Health Savings Account

- 401K Retirement Plan

- Employee Assistance Program (EAP)

- Employee Discounts

- Ramsey SmartDollar Program

- Referral Program

- Tuition Assistance

- Paid Time Off

- 8 Paid Company Holidays

**Patient Advocacy Statement:**

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

**Physical Demands:**

- The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

**Other**

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

VP Operations

**About Us:**

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

**About the Role:**

This position is responsible for identifying, collecting, analyzing, and maintaining data to evaluate strategic business decisions. The Data Analyst accountable for compiling information in an insightful manner to improve outcomes and lower costs. The Analyst will support projects and performance improvement initiatives across the organization.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM

**Minimum Qualifications:**

Experience/Education:

- Bachelor’s Degree in appropriate field of study, Business Administration, Computer Science, Healthcare, Information Systems, or related

- 2 years of related experience

- Proficient at partner programs (i.e.: MS Outlook, Word, Excel).

- Ability to cope with ambiguous, changing environment while under pressure in a calm

- Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

**Essential Functions:**

- Applies knowledge of data, data structures and analytical tools to research, identify trends, expenditures, and utilization of resources.

- Identifies opportunities and provides actionable data and reports.

- Applies in-depth knowledge of health care operations and systems.

- Performs evaluations of performance improvement initiatives.

- Provides periodic reports to internal and external parties in support of quality and outcomes initiatives.

- Collaborates with senior management to develop and analyze meaningful outcomes reporting to improve and innovate care.

- Creates summary reports of key performance improvement activities, outcomes, and trends for appropriate committees

- Supports clinical, pharma, and payer programs and their related data exchanges

- Ensures the programs are not creating unnecessary data collection burden to the organization.

**About the Benefits:**

- Competitive Compensation

- Comprehensive Medical Insurance

- Dental and Vision Insurance

- Company Life Insurance

- Voluntary Life and Disability Insurance

- Additional Voluntary Supplemental Plans

- Flexible Spending Account (Medical and Dependent Care)

- Health Savings Account

- 401K Retirement Plan

- Employee Assistance Program (EAP)

- Employee Discounts

- Ramsey SmartDollar Program

- Referral Program

- Tuition Assistance

- Paid Time Off

- 8 Paid Company Holidays

**Patient Advocacy Statement:**

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:

- The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

**Other**

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Data Analyst

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