At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most.

Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here. 

Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest.

We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States. 

Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution.

Explore Fifth Third career opportunities at: https://www.53.com/content/fifth-third/en/careers.html 

Fifth Third Bank, N.A., Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V

Industry: Financial Services
Company Size: 10,001+ employees

Fifth Third Bank

Savvy Admin PROD

**Make banking a Fifth Third better®**

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

**General Function**

The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective customers. This position is responsible for processing teller transactions as well as working as a member of the platform staff. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

**Essential Duties & Responsibilities**

-  Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate

-  Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice

-  Maintain working knowledge of products, services, and processes offered

-  Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved

-  Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs

- Provide customer support needed reinforcing the value of current and new technology

-  Process teller transactions and adhere to balancing guidelines

-  Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp

-  Other duties as assigned

**Minimum Knowledge, Skills And Abilities Required**

- High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience.

- Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships.

- Ability to professionally represent Fifth Third Bank in verbal and written communication.

- Exhibits business acumen.

- Demonstrated ability in making sound decisions.

- This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

**Working Conditions**

- Normal office environment.

- Extending viewing of computer screens.

Personal Banker I- Palm Beach Gardens

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Palm Beach Gardens, Florida 33410

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Personal Banker I- Palm Beach Gardens

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