Excelsior Care Group LLC, a rapidly expanding premier healthcare management firm that strategically acquires and operates Subacute Rehabilitation and Nursing Centers in the Tri-State area, is proud to introduce its proactive, sophisticated vision to the healthcare industry.

Excelsior is committed to the individuals and families in our growing network. Identifying specific needs for rehabilitation services and skilled nursing care in the communities where we operate, our award winning initiatives in heart health, orthopedic rehab, pulmonary, and wound care are raising the bar in the healthcare universe.

Industry: Hospitals and Health Care
Company Size: 1,001-5,000 employees

Excelsior Care Group

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**Facility: ** Briarcliff Manor Center for Rehabilitation and Nursing Care

**Position: ** Social Worker

**Location: ** Briarcliff Manor, NY

**Shift: ** Full-Time

**Salary: ** $80,000–$85,000 annually

Join Our Team as a Social Worker

Briarcliff Manor Center for Rehabilitation and Nursing Care is seeking a compassionate and dedicated Social Worker to join our team. In this role, you will play a vital part in supporting the emotional, psychological, and social well-being of our residents while collaborating closely with families and the interdisciplinary care team.

Key Responsibilities

- Conduct interviews with residents and families to gather social history and assess needs

- Engage residents and families in social service planning whenever possible

- Provide guidance and solutions for social and environmental challenges, including financial assistance, discharge planning, and referrals to community agencies

- Collaborate with administration, medical, nursing, and other departments to coordinate comprehensive care plans

- Communicate residents’ social, psychological, and emotional needs to physicians and the interdisciplinary care team

- Participate in facility surveys and inspections conducted by authorized government agencies

- Assist in the development and implementation of social service programs and activities

**Qualifications**

- Master’s degree in Social Work preferred

- At minimum, a Bachelor’s degree in Social Work, Sociology, Special Education, Rehabilitation Counseling, Psychology, or a related field

- Minimum of one (1) year of supervised social work experience in a healthcare setting, working directly with individuals

- Prior nursing home experience required

- Membership in good standing with the National Association of Social Workers (NASW) and the Academy of Certified Social Workers preferred

**Benefits**

- Comprehensive Medical & Dental Coverage

- Generous Paid Time Off (PTO)

- 401(k) Retirement Plan

- Employee Recognition Program

- Supportive, team-oriented work environment

- Company perks and employee discounts

If you are passionate about advocating for residents and making a meaningful difference in long-term care, we encourage you to apply today!

IND123

Social Worker

Metro Physical & Aquatic Therapy has grown to become the largest family owned and operated Rehabilitation practices in New York. Established in 1982 by founder Sherrie Glasser, M.S. P.T, and run by her son, Michael Mayrsohn DPT OCS, the practice has evolved to become the ONLY comprehensive outpatient company offering Physical, Occupational and Speech Therapy, along with Massage and Acupuncture services. 

Metro is proud to be the only practice on Long Island where you can get all of your services at one convenient location. If a patient is unable to travel to any of Metro’s 40+ locations, we are pleased to offer In Home Therapy and bring any of the services you need to you in the comfort of your own home. Metro has grown to over 500 Therapists across 4 states. The beautiful spa-like outpatient offices offer heated salt water pools, full fitness centers, and state of the art equipment including game ready ice compression, electric stimulation, cold laser and ultrasound heat. Our therapists spend 60+ minutes with every single patient and our patient outcomes are high because of how experienced our therapists are.

Industry: Hospitals and Health Care
Company Size: 201-500 employees

Metro Physical & Aquatic Therapy

**Company Description**

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.

**Job Description**

We are currently hiring a front desk for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient.

If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.

Apply today and join a team that puts patients and people first.

~~**Days & Hours: Tues/Thurs 10A-8PM, Mon/Wed/Fri 8A-3PM** ~~**Essential Responsibilities**

- Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients.

- Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.

- Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.

- Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.

- Receives and processes incoming faxes promptly, ensuring timely communication and documentation.

- Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.

- Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.

- Ensures co-pays are tallied, reconciled, and manages credit extended to patients.

- Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.

- Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.

- Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.

- Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.

- Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.

- Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.

- Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.

- Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.

- Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.

- Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.

- Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.

- Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.

- Performs other duties and assignments as required to support clinic operations and patient care

**Physical Requirements**

While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.

Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

**Qualifications**

- High school diploma or GED is required.

- One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.

- One year of experience in a customer service-oriented role is strongly preferred.

- Proficiency in Google Suite is required.

- Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns

- Ability to work effectively within a team environment.

- Excellent interpersonal skills and the ability to quickly adapt to new programs.

- Ability to successfully complete in-service training.

- Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.

- Ability to maintain a professional attitude and conduct in the welfare of patients.

- Strong record-keeping and report-writing skills.

- Ability to use logic and problem-solving skills to resolve issues

- Ability to work independently under tight deadlines in a rapidly changing environment

- Excellent time management and organizational skills

- We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles

**Additional Information**

**What We Offer!**

- Competitive compensation package

- 401(k) plan with company matching options

- Generous Paid Time Off

- A rich benefits package, including medical, dental, life and long-term disability insurance

- Progressive Leadership Development Programs

- New York's 529 College Savings Program

- Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits

- FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work

- Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration

- And much more!

The anticipated hourly pay range for this position is $17-21/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

Front Desk Coordinator (Full Time) Ossining

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