The Family Security Plan, provided by PFP, has been providing credit union families and friends with high-quality, affordable insurance protection since 1973 and has grown to serve hundreds of credit unions throughout the country. Our professional staff continues to commit themselves to the needs of each credit union we serve, its members, their friends, and families.

As experienced Business Development Specialists, our team enhances the outreach efforts of each credit union partner exponentially. The goal of our marketing efforts are twofold: to increase credit union membership while cross-selling products and services. In building relationships with each credit union member, we also generate non-interest income by providing the member, their families, and friends with a portfolio of supplemental insurance products. 

In addition to the promotion of each credit union's unique products and services, The Family Security Plan, powered by PFP, offers supplemental insurance products as a benefit of credit union membership. Our product offering includes individual Whole Life Insurance, Disability Income Insurance, Critical Illness Insurance and Accident Insurance. 

Our team of professional representatives introduce credit union members, their friends, and families to high-quality, low-cost insurance coverage. We take them through the enrollment process, on a one-on-one basis, guiding them every step of the way. 

The Family Security Plan, powered by PFP, has protected over 1,000,000 credit union members over the years - and the number of families protected continues to grow!

Industry: Insurance
Company Size: 201-500 employees

The Family Security Plan

Savvy Admin PROD

The VP of Business Solutions & Digital Products will serve as FSP’s senior technology leader, responsible for defining and executing the company’s digital product and technology strategy. Combining strategic leadership with hands-on build responsibility, this role will identify the technology capabilities needed by our agents across all seven channels, our credit union partners, their members, and carrier partners — and lead efforts to deliver scalable, effective solutions that drive growth, efficiency, and engagement.

Lead and expand FSP’s Business Solutions organization while coordinating internal teams, external developers, and strategic partners to deliver a unified digital product, integration, and innovation roadmap. Manage FSP’s carrier technology relationships as a senior strategic and technical peer, driving integration and collaboration opportunities with carrier platforms while advancing FSP’s independent digital product and technology capabilities alongside them.

Own and execute FSP’s AI adoption strategy, evaluating and deploying AI solutions that improve agent productivity, streamline operations, and enhance member engagement across all seven channels.

This is a hands-on leadership role at a company where technology, digital innovation, and AI-enabled capabilities are central to our competitive strategy and future growth.

**Key Responsibilities: **

- Define and own FSP’s digital product roadmap across all distribution channels, tied directly to revenue and growth objectives

- Lead FSP’s experience design practice, translating real-world agent, member, and partner workflows into intuitive digital experiences through user research, workflow mapping, interaction design, detailed product specifications, and delivery oversight.

- Build, lead, and grow FSP’s Business Solutions organization, creating a high-performing team focused on scalable delivery, innovation, and operational excellence.

- Own and execute FSP’s AI adoption strategy, evaluating, piloting, and deploying AI solutions that improve field sales effectiveness, enhance member engagement, increase agent productivity, and deliver measurable commercial value.

- Manage carrier technology relationships as a senior strategic and technical peer, leading integration planning sessions, presenting clear functional and technical specifications, evaluating deliverables against requirements, and securing the access and collaboration needed to support FSP’s digital product roadmap.

- Assess and document the API and integration architecture of FSP’s core insurance sales platform within 60 days of joining, establishing the technical foundation for FSP’s independent build agenda

- Establish and maintain a lightweight, disciplined product development process: requirements, build, QA, release, and continuous improvement cycle

- Represent FSP’s technology strategy in credit union partner conversations, board-level briefings, and executive leadership discussions

**What We Are Looking For: **

- 8–10 years of technology experience with at least 3 years in a senior role involving direct management of external platform or vendor technology relationships

- Strong understanding of sales, marketing, and distribution operations, including experience working within or alongside field sales organizations and a demonstrated ability to design technology solutions that enhance customer and member interactions at critical points of engagement.

- Insurance, financial services, or fintech background: familiar with carrier or platform dynamics, payment processing, and the compliance context of regulated industry technology

- Demonstrable hands-on experience design capability — you have personally observed users in real work settings, mapped their actual workflows, and written specifications that developers built from without interpretation.

- Daily fluency with AI-assisted development and product tools — including AI coding assistants, AI-powered prototyping, and LLM-based workflow tools — as a personal productivity practice and a strategic lens for evaluating what FSP should build or adopt.

- Technical depth sufficient to assess API architecture, write integration requirements, evaluate developer work, and make credible build-vs-buy-vs-request decisions independently

- Communication and presence to represent FSP credibly in partner technical sessions, credit union executive conversations, and board-level briefings.

**Nice to Have: **

- Experience with insurance distribution platforms, credit union technology, or supplemental benefits products

- Familiarity with React, Power BI, Aptean CRM, or comparable analytics and CRM platforms in an operational context

- Prior experience as the senior-most technology voice in a company of $50M–$150M scale

*Failure to pass an internet speed test will suspend the employment onboarding process, as all employees are required to have a secure and reliable internet connection*

VP of Business Solutions & Digital Products

At LaBella Associates, our job is to create – structures, plans, ideas, results. As a nationally recognized Design Professional Corporation, that’s a given, right? But here’s what really drives us: creating partnership between our team and our clients. So much so that we become one team, unified in the unrelenting pursuit of exceptional on each and every project. Reliability. Accountability. Collaboration. Respect. Not skills we went to school for, but innate in LaBella team members. 

The pursuit of partnership is embedded in our culture—has been since our inception in 1978. And it affects client outcomes in profound ways. It means we’re built to expertly execute projects from start to finish. That we have the talent and resources to take on any challenge. That projects are completed on time, on budget, and beyond expectations. And that we win awards – not just for our talent, but also for our ethics, employee culture, and growth. 

Today, our wheelhouse is broad, with four key service offerings: Buildings, Energy, Infrastructure, and Environmental. Our staff of over 1,000 team members is spread across more than 30 office locations. We’re headquartered in Rochester, NY—but our impact is seen, felt, and experienced around the world.

Industry: Architecture and Planning
Company Size: 1,001-5,000 employees

LaBella Associates

We are currently seeking qualified candidates for consideration to fill an open Document Control Specialist position in our Program Management Services Division. This position works out of our Client's Orange, CT office (in office 5-days/week).

The Program Management Services Division at LaBella provides comprehensive management services for complex projects and multi-year capital programs. Project teams are established to provide a customized mix of business consulting, project management, financial control and monitoring, administrative, and technical support services.

The Program Management Services Division at LaBella provides comprehensive management services for complex projects and multi-year capital programs. Project teams are established to provide a customized mix of business consulting, project management, financial control and monitoring, administrative, and technical support services.

The Document Control Specialist assists Project Manager's to sufficiently maintain documentation within our client's portfolio of projects. The Document Control Specialist is assigned to multiple projects and is responsible for the document lifecycle, ensuring accuracy, compliance, and accessibility. They follow and maintain document control procedures, oversee version control, and facilitate collaboration between stakeholders. The successful candidate will have qualities like attention to detail, organizational skills, and a strong understanding of document management systems.

Salary Range: $40,000 - $74,000

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

**Responsibilities **

- Responsible for the development, implementation, training and auditing of all controlled documentation: drawings, procedures, reports and any other document under revision control

- Process, distribute, and maintain controlled documentation using owner document control system

- Process documents for revision and approval

- Monitor the distribution and reconciliation of process or reference documents

- Perform overall document control and flow of engineering design/submittals and processes/reviews

- Implement master tracking of all packages/deliverables and provide data from this tracking to support management reporting

**Requirements**

- 5 years or more in controlling document processes and procedures

- Understanding of design and drafting standards required for the check and release of engineering drawings

- Working knowledge of Project Wise and SharePoint

- Associate and/or bachelor's degree in a related field of work; or a combination of two to three years of related experience and/or training; or equivalent combination of education and experience

- Thrive in a team environment; be able to assist other document control/program management resources

**Benefits**

Body, mind, and wallet—LaBella's benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.

- Flexible Work Schedule

- Health/Dental Insurance

- 401k Plan with Employer Match

- Short & Long Term Disability

- Profit Sharing

- Paid Time Off

- Leadership Development Program

- Fitness Reimbursement

- Tuition Reimbursement

- Referral Bonus Program

- Wellness Program

- Team Building Events

- Community Service Events

Document Control Specialist

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