We can handle partial room losses, large catastrophic commercial/industrial losses and regional storm response. SERVPRO® of Olathe/Lenexa, Blue Valley, Greater Shawnee/Merriam, Kansas City Midtown, Downtown Kansas City, Liberty, Smithville, NE Clay County, North Kansas City, Gladstone, has been in operation since 1997, we have a large and comprehensive inventory of equipment and vehicles as well as an experienced staff to respond quickly and professionally. We are ready to respond to your needs 24 hours a day, 7 days a week. We also have available CAT (catastrophic) loss teams ready to assist in managing and restoring large losses.

Preferred Vendor Status: SERVPRO® of Olathe/Lenexa is a IICRC-Certified Firm (Institute of Inspection, Cleaning and Restoration Certification). We are fully insured and meet both commercial and residential property management requirements. We have achieved preferred vendor status for many insurance and property management companies based on our track record of service excellence, integrity, and professionalism.

PLEASE CALL OUR 24-7 STAFFED NUMBERS FOR A FREE ESTIMATE!

(913) 782-4693 SERVPRO® of Olathe/Lenexa

Industry: Consumer Services
Company Size: 51-200 employees

SERVPRO® Team Bates/Hogan

Savvy Admin PROD

**Benefits:**

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Training & development

- Vision insurance

- Wellness resources

Join SERVPRO's top-rated fire and water restoration team as a Job File Coordinator! We're seeking a detail-oriented, problem-solver that is passionate about helping people in their time of need. In this vital role, you will perform tasks related to creation and audit of customer job files and estimates, as well as general office duties, such as drafting correspondence, filing, and creating reports. You'll gain professional growth through ongoing training and be part of a dynamic team committed to excellence.

**Primary Roles And Responsibilities**

- Job File Coordination – Monitor job file status, monitor job file audit status, monitor and ensure client requirements are followed. Complete and review job file documentation for final upload and file close-out.

- Job File Documentation – Review and validate initial field documentation, create preliminary estimate, perform daily job file coordination, perform job file backup.

- Job File Communication and Reporting – Maintain internal communications with project managers and production team, maintain external communications with customer and insurance company, prepare job file reports.

- Other duties as assigned.

**Necessary Experience and Skill Set**

- A minimum of two years of business experience.

- Working knowledge of current business software technologies.

- Superb customer service and administrative skills.

- Strong communication and organizational skills.

- Experience in water and fire restoration or insurance industry is desired.

- Experience in writing estimates and the job file process.

**Formal Education/Training**

- High school diploma/GED required.

**Physical and Work Environment Requirements**

- This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

**Normal Working Hours, Additional Working Hours and Travel Requirements**

- This is a full-time position working 8:00am–5:00pm, Monday–Friday. This position may require longer hours and some flexibility in hours may be needed, depending upon the business needs. Your position is subject to a mandatory rotational on call schedule.

~~All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. ~~

Job File Coordinator

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