Founded in 1980, Urban Resource Institute (URI) offers innovative client-centered services to help transform the lives of domestic violence survivors and homeless families, with a focus on communities of color and other vulnerable populations. We have deepened our impact and become the largest provider of domestic violence services in the nation.

Industry: Non-profit Organizations
Company Size: 501-1,000 employees

Urban Resource Institute

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Job Details

**Description**

**ORGANIZATION OVERVIEW**

Urban Resource Institute (URI) is a dynamic, innovative, and well-respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State, and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families. URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and nonresidential sites across New York City.

**Position Overview**

The Social Worker assesses mental and emotional functioning of residents and administers services for necessary treatment. She/he provides clinical supervision to the Case Managers, through case analysis, service planning and supervisory process. Provides direct treatment services and issues referrals on an as needed basis.

**Salary: $65,000+**

**Major Duties And Responsibilities**

- Assess and evaluate existing, new and prospective clients/families referred by NYC Department of Homeless Services.

- Develops individual living plans (ILPs) for families including all adults and children in the family composition and provides therapeutic support as needed.

- Responsible for the clinical supervision of Case Managers.

- Conducts clinical case conferences with clients in collaboration with internal staff and external providers for compliance with individual living plan goals and to address unmet needs.

- Participates in clinical caseload conferences and staff meetings.

- Responsible for crisis intervention including on-call via agency phone as needed.

- Coordinates mental health referrals

- Attend trainings and consortium meetings, e.g. with DHS and others to discuss issues pertaining to service delivery.

- Evaluates mental health status for residents on admission by completing comprehensive evaluation (CFEs)

- Coordinates mental health/psychiatric care and referral.

- Develop a resource of network social services providers.

- Develops and facilitates group meetings.

- Monitors resident records for compliance and best practices.

- Functions independently in times of facility coverage including responsibility for appropriate action in crisis situation per agency procedures.

- Regularly assess the safety and well-being of all clients

- Participate in weekly individual and group supervision with Social Work Supervisor.

- Participate in training seminars conducted to enhance and develop clinical skills.

- Function independently in time of facility coverage, including responsibility for appropriate action in crisis situation per agency procedure.

- Assist with reports and program evaluation.

- Reviews progress notes and service plans.

- Monitors client compliance

- Develops strategies for engaging individuals with trauma histories.

- Perform other duties as assigned by the Social Work Supervisor.

**SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES**

- Masters Degree in Social Work from an accredited university.

**Required Skills And Experience**

- Three years of experience, working with the homeless population.

- Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.

- Familiarity with DHS regulations and DHS Cares Reporting

- Clinical experience to include the ability to make psychosocial assessments and develop and implement individual living plans.

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Client Care Coordinator (Social Worker) - Homeless Families

New York County Defender Services first opened our doors in 1997. Our original team of 13 attorneys banded together to provide people accused of crimes in Manhattan with the highest quality legal representation in the city. 

More than twenty years later, NYCDS is now one of the premier public defender offices in the nation. We have represented more than 300,000 clients in Manhattan Criminal and Supreme Courts and developed deep expertise in many criminal defense sub-specialties. Our team numbers more than 100 staff, including 70 attorneys. We pride ourselves on our commitment to training and continuing education with a particular emphasis on building and developing trial skills.

NYCDS clients benefit from a diverse defense team that includes experienced trial attorneys, social workers, highly skilled investigators, paralegals and support staff. Our staff includes corrections specialists and immigration, civil and policy attorneys to protect our clients’ rights inside and out of the criminal court. We also have dedicated trial attorney specialists who represent our clients in New York County’s three problem solving courts: mental health, veterans’ treatment and integrated domestic violence.

We are committed to ensuring that our clients and their defense attorneys have the tools and resources they need to obtain the best possible outcome in every criminal case. Liberty and justice demand no less.

Industry: Legal Services
Company Size: 51-200 employees

New York County Defender Services

New York County Defender Services (NYCDS) is a nonprofit criminal defense law firm for the City and State of New York. What began in 1997 as a small but ambitious criminal defense firm has grown into the second largest criminal defense firm in Manhattan. The goal of NYCDS has always been to provide the highest quality criminal representation for those ensnared in the criminal justice system. A mission like this requires an unyielding desire to serve. With a staff of attorneys, social workers, investigators, paralegals and administrative professionals, we strive to provide the greatest good for our clients which not only includes legal representation but also assisting clients with an array of social services. The office employs a team-based client centered representation model that incorporates outstanding interdisciplinary work and strategic decision-making. To learn more about our organization, please visit our website: www.nycds.org.

**Job Overview**

A Spanish Interpreter facilitates communication between Spanish-speaking individuals and English speakers by accurately translating spoken language in real time. The interpreter ensures that both parties clearly understand each other while maintaining confidentiality, neutrality, and professionalism. The interpreter must possess strong interpersonal skills to work well with a range of clients, attorneys and staff.

**Key Responsibilities**

- Provide consecutive or simultaneous interpretation between Spanish and English accurately during meetings, interviews and appointments.

- Ensure messages are conveyed without adding, omitting, or altering meaning.

- Frequently translate during client meetings with incarcerated clients at Rikers, corrections, Horizons, Crossroads or a medical facility.

- Transcribe audio and video recordings.

- Maintain confidentiality and professional ethics when handling sensitive information.

- Clarify cultural or linguistic differences when necessary.

- Prepare for assignments by reviewing terminology and context relevant to the subject matter.

**Scheduling & Coordination & Communication**

- Schedule interpreter assignments for meetings, appointments, hearings, or events.

- Coordinate and communicate with attorneys, social workers, advocates and clients to confirm dates and times.

- Send confirmations, reminders, or updates about schedule changes when appropriate.

- Arrange backup interpreters if someone becomes unavailable.

- Keep records of interpreted sessions, including hours worked and/or assignments completed.

**Qualifications:**

- New York State Interpreting Certification or Federal Court Interpreting Certification.

- Possess high-level of proficiency using Microsoft Word, PowerPoint and Adobe. Ability to learn case management system as well as transcription software.

**Candidates Must Also Demonstrate**

- A commitment to inclusivity and diversity within the unit and the office at large.

- Strong engagement, interpersonal, communication and analytical skills.

- Ability to effectively and respectfully communicate, collaborate, and connect with people with various backgrounds, gender and sexual identities, ethnicities, experiences, and areas of expertise.

- Aptitude to meet stringent deadlines.

- Ability to work in a fast-paced environment, be proactive and resourceful, and remain calm under pressure.

**Salary Range**

This position has a salary range of $70,000-90,000.

**Tenure & Benefits**

**To Apply **: Please submit a cover letter addressed to Executive Director Stan German & Founding Director Carolyn Wilson and a resume.

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NYCDS Spanish Language Interpreter

Our Mission:
Children's Aid helps children in poverty to succeed and thrive. We do this by providing comprehensive supports to children and their families in targeted high-needs New York City neighborhoods.

For 170 years, Children’s Aid has been committed to ensuring that there are no boundaries to the aspirations of young people, no limits to their potential. We are leading a comprehensive counterattack on the obstacles that threatens kids’ achievement in school and in life.

At Children’s Aid, we are teachers and social workers, coaches and health care providers. We know what it takes to ensure children grow up strong and healthy, and ready to thrive in school and life.

Industry: Non-profit Organizations
Company Size: 1,001-5,000 employees

Children's Aid

**$27.47 - $30.22 / hour**

**Position Summary: ** The Family Wellness Program provides comprehensive trauma-informed services to families who are affected by intimate partner violence. Our goal is to help those who have experienced physical, emotional, or other forms of abuse to establish long-term safety and heal from the effects of trauma. The Case Manager/Advocate will assist families, city-wide, who have been affected by intimate partner violence to obtain any and all services needed to gain safety and stability. Case Manager will report to the Director of Clinical IPV Services.

**Essential Duties**

- Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.

- Provide crisis intervention, safety planning, comprehensive case management, and short-term counseling for survivors of intimate partner violence.

- Conduct comprehensive intake and needs assessments for survivors of intimate partner violence and their families.

- Provide clients with crisis counseling and short-term counseling as needed.

- Assist with obtaining services including, but not limited to safe housing, public benefits, emergency financial assistance, health care, intimate partner violence counseling, mental health services, substance abuse services, educational services, legal advocacy and representation, and other needed services.

- Complete referrals and follow-up on services.

- Make phone calls and write letters to advocate on behalf of clients.

- Assist clients in completing applications, filing claims for Office of Victim Services compensation, and applying for and advocating for benefits available.

- Assist clients in applying for emergency assistance through the New York Times Neediest Cases fund, in collaboration with Children’s Aid’s Office of Client Advocacy.

- Accompany clients with appointments related to accessing services.

- Complete all documentation in a timely manner and adhere to contractual expectations.

- Track contractual data in real-time for quarterly reporting.

- Keep comprehensive client files with all relevant information for audit purposes.

- Maintain multiple databases for internal and external reporting and monitoring.

- Conduct community outreach, including program presentations and client workshops.

- Attend all relevant Children’s Aid and Family Wellness Program meetings and peer supervision.

- Maintain open communication with supervisors and team members.

- Provide training and consultation as needed.

- Ability to meet with clients in our offices in Central Harlem and the South Bronx.

- Collaborate with other service providers internally and externally as needed.

- Perform other administrative and program support functions as needed.

- Performs other duties as assigned.

**Minimum Qualifications**

- Bachelor’s degree required.

- Bilingual Spanish/English.

**Key Competencies**

- Strong organizational skills.

- Ability to function independently and also work on a team.

- Ability to work evenings as needed and maintain a flexible work schedule.

- Strong oral and written communication skills.

- Ability to take on a wide range of administrative tasks.

- Training and experience in case management and/or working with survivors of intimate partner violence in a trauma informed setting; Knowledge of the New York City domestic violence service system, public benefits, child welfare, housing system, and other social services.

- Knowledge of the New York City intimate partner violence service system, public benefits, child welfare, housing system, and other social services.

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children’s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.

Case Manager (Intimate Partner Violence)

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