HERITAGE MADE MODERN

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But we know it’s not only about the clothes, it’s about the feeling it gives the people who wear them—whether they’re confidently giving a presentation in a well-tailored suit; basking in salty beach days in vibrant, sun-soaked swimsuits; or joyfully rediscovering their favorite Rollneck sweater in their closet again and again, season after season.

Ultimately, it’s about helping our customers be the best, most authentic versions of themselves. And that’s what we’re after, to inspire people’s lives and style, for four decades and counting...

Industry: Retail Apparel and Fashion
Company Size: 5,001-10,000 employees

J.Crew

Savvy Admin PROD

**Our Story**

J.Crew gets you dressed every day, for every occasion.

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

**Job Summary**

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

**What You’ll Do**

- Provide a seamless and authentic customer experience that is an extension of the brand.

- Drive sales while exceeding selling and service expectations for our customers.

- Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.

- Share customer feedback and insights with the management team.

**Who You Are**

- Are at least 18 years old.

- Passionately support our brand, customers, and teams.

- Stay up to date with current fashion trends and industry developments.

- Embrace teamwork, flexibility, and courtesy while executing tasks.

- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.

- Have scheduling flexibility, including nights, weekends and holidays.

- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

**Some Perks And Benefits**

- Competitive base pay and bonus programs

- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell

- Entertainment, travel, fitness, and mobile technology discounts

- 401(k) plan with company matching donations

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Sales Associate

Madewell is a community-driven clothing destination for men and women that champions creativity, inclusivity, and self-expression. With denim at the brand’s core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes itself through a number of meaningful sustainability initiatives, a best-in-class customer loyalty program, and community-driven initiatives including Hometown Heroes and Labels We Love. For more information, visit madewell.com and follow us @madewell.

Industry: Retail Apparel and Fashion
Company Size: 1,001-5,000 employees

Madewell

**Our Story**

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

**Job Summary**

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

**What You’ll Do**

- Provide a seamless and authentic customer experience that is an extension of the brand.

- Drive sales while exceeding selling and service expectations for our customers.

- Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.

- Share customer feedback and insights with the management team.

**Who You Are**

- Are at least 18 years old.

- Passionately support our brand, customers, and teams.

- Stay up to date with current fashion trends and industry developments.

- Embrace teamwork, flexibility, and courtesy while executing tasks.

- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.

- Have scheduling flexibility, including nights, weekends and holidays.

- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

**Some Perks And Benefits**

- Competitive base pay and bonus programs

- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell

- Entertainment, travel, fitness, and mobile technology discounts

- 401(k) plan with company matching donations

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $17.00 - $19.10

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. 

We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day.

Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. 

These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. 

A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!

Industry: Produktion
Company Size: Over 10.001 medarbejdere

the LEGO Group

**Job Description**

Core Responsibilities

-  Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times

-  Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards

-  Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages?

Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for energetic, enthusiastic individuals to join us on a part-time basis.

Exceed our guests’ expectations through fun and meaningful interactions

-  Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%)

-  Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards (10%)

-  Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)

Deliver inspirational retail experiences built on LEGO® Brand values

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. It’s all about a shared vision to launch inspiring products that will shape the future of play. You’ll be part of a uniquely creative organization that gives you the freedom to make a real impact on our performance — and have fun while you’re doing it. LEGO® Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.

Do you have what it takes to inspire and develop the builders of tomorrow?

-  Communicate effectively with team members and guests

-  Process information/merchandise through the register system

-  Work various hours, days, nights and weekends as business dictates

-  Freely access all areas of the store including sales floor, stock areas, register areas, and loading dock area

-  Physical specifications Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.

-  Must provide availability to work up to 25 hours per week (does not mean you’ll be scheduled for 25 hours, but 25 hours of availability must be given)

Join the LEGO® Brand Retail Team!

Share our commitment to providing an active hands-on experience that encourages imagination and creativity through in-store play. Use the APPLY NOW button above or below.

The hourly wage for the position has a range of $18.99 to $19.99 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

**What’s in it for you?**

Here are some of what to expect

**Family ** **Care ** **Leave – ** We offer enhanced paid leave options for those important times.

**Insurances – ** All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

**Wellbeing ** – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

**Colleague ** **Discount ** – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

**Bonus ** – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

**Your workplace – ** You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

**Join the LEGO® team today. **

Sales Associate (Brick Specialist) - Flatiron, NY, NY

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world -  this is the real studio to street.

We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world.

Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. 

Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.

Industry: Retail Apparel and Fashion
Company Size: 501-1,000 employees

Alo Yoga

**WHY JOIN ALO? **

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.

- Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency

- Ensure engagement with customers and provide a friendly and easy to shop environment

- Continue to build the client relationship daily with our customers

- In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities

- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor

- Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details

- Leverages company tools, incentives, and strategies to support meeting store goals

- Resolve client needs quickly & effectively ensuring customer satisfaction

- Educates guests and staff on our product, community and culture

- Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership

- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence

- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures

- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Sales Associate Qualifications

- Preferred 1+ years prior work experience in a client-centric, sales environment

- Passion for customer service and delivering exceptional experiences

- Aligns with and embodies ALO’s Guiding Principles

- Self-motivated with a desire to achieve results and excel individually, and as a team

- Requires constant movement in and around all areas of store

- Ability to lift, push, carry or otherwise move up to 50 pounds

- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

- Ability to stand and move for an entire shift

Sales Associate Schedule

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

~~As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. ~~

**JUST SOME OF THE PERKS**

- Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)

- 401K with company matching (Full-Time Employees)

- Monthly Store Incentives

- Clothing Allowance

- Free yoga classes at any of our Sanctuaries (select cities)

For CA residents, Job Applicant Privacy Policy HERE.

Sales Associate (Full-Time) - The Gate at Manhasset

Lega Nova is a professional consultancy and talent development firm that helps brands design, build, and scale high-performance sales and marketing operations. We provide strategic guidance across sales operations, marketing execution, and leadership development — creating structures that turn ambitious goals into measurable growth. By combining corporate-level consultancy expertise with entrepreneurial energy, we help organisations strengthen their culture, improve performance systems, and expand into new markets. Our approach is grounded in the VOICE framework — Vision, Organisation, Intensity, Character, and Energy — which defines how we lead, train, and execute. Lega Nova delivers consultancy precision with real-world practicality, enabling sustainable business growth through people, process, and performance.

Industry: Business Consulting and Services
Company Size: 11-50 employees

Lega Nova Group

Are you interested in the fast-growing **FinTech industry ** and passionate about sales? We’re looking for a **driven, ambitious FinTech Sales Associate ** to help expand our client base and bring innovative financial technology solutions to businesses.

This is an excellent opportunity to **break into FinTech, develop high-value sales skills, and grow quickly in a performance-driven environment. **

What You’ll Do

Identify and engage potential clients interested in financial technology solutions

Conduct outbound outreach via calls, email, and social channels

Present FinTech products and explain their value to prospective customers

Build and maintain strong client relationships

Collaborate with marketing and product teams to drive revenue growth

What We’re Looking For

0–3 years experience in sales, business development, or customer-facing roles

Strong communication and relationship-building skills

Interest in financial technology, payments, or digital finance

Highly motivated, competitive, and goal-oriented

Ability to thrive in a fast-paced startup environment

Why Join Us?

Clear career path into Senior Sales, Account Executive, or Leadership roles

Work in one of the **fastest-growing sectors in tech **

Ongoing sales training and FinTech education

Opportunity to make a real impact in a growing company

If you're looking to **launch or accelerate your career in FinTech sales **, we’d love to hear from you.

Lega Nova is an equal opportunity employer all of our roles are full time perm and ongoing W2 positions.

FinTech Sales Associate

MANGO es una multinacional de prestigio internacional dedicada al diseño, la fabricación y la comercialización de prendas de vestir y complementos para mujer,  hombre y niño/a.

La firma cuenta con más de 15.000 empleados, 2.200 de los cuales trabajan en el Hangar Design Center y en la sede de Palau-solità i Plegamans (Barcelona). Más allá de las cifras hay un equipo joven y entusiasta con una media de edad entorno a los 29 años y formado en un 79% por mujeres.

El Hangar Design Center, el centro de diseño más grande de Europa, cuenta con una superficie de 12.000 m2 que acoge a más de 700 profesionales dedicados a la creación de moda y complementos. En él se encuentran las áreas de diseño, compras y calidad.

La sede central ocupa una superficie de 153.000 m2 y alberga una estructura propia que comprende las áreas de Imagen y Publicidad, Gestión Inmobiliaria, Expansión, Control de Producción y Distribución a los puntos de venta, Arquitectura e Interiorismo de las tiendas, así como Logística, Administración y Sistemas de Información.

Actualmente, MANGO cuenta con más de 2.200 puntos de venta en 118 países a lo largo del mundo. 

Las claves de nuestro éxito pueden resumirse en tres puntos: Concepto, Equipo y Sistema Logístico.

Industry: Comercio al por menor de prendas de vestir y moda
Company Size: Más de 10.001 empleados

MANGO

**MANGO ** is a multinational fashion company that designs, manufactures and markets clothing and accessories.

At **MANGO **, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 80 countries. Our team is made up of people of 112 nationalities.

In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have, and we work together to achieve results.

For our Flagship **MANGO ** stores in **New York City **we are currently recruiting **Multifunctional Sales Associates ** to join our team.

**Mission: **

Guarantee the best experience of our customers and contribute to increase the sales of the store.

**Responsibilities: **

Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.

It will be necessary to be familiar with the sales indicators and focusing on improving them. To accomplish this, Multifunctional Sale Associates will have to focus on all the tools available to foster the omnichannel experience.

They need to ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.

Different tools will be provided to cover the tasks mentioned above and it is crucial that these tools are used efficiently and in a respectful and appropriate way.

While working at the cash desk, Multifunctional Sales Associates are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.

When working in the stockrooms, Multifunctional Sale Associates are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.

Multifunctional Sales Associates are expected to share their knowledge with new starters providing them with basic training and collaborating on their onboardings. At all times, they will be expected to behave according to the values of Mango.

The wellbeing of all our staff is key, and because of that, it is expected to carry all the above following at all the times our Health and Safety standards.

**Requirements: **

- Preferred 1+ years prior work experience in a retail sales environment

- Customer service oriented

- Independent work ethic, time management skills

- Self-motivated with a desire to achieve results and excel individually, and as a team

- High energy, enthusiastic, passionate, and upbeat attitude

- Fosters genuine connection through compassion, empathy, integrity and building trusting relationships

- Strong communication skills

- Ability to adapt – energy and speed

- Computer skills to operate point of sale system is a plus

**What makes us special? **

- As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!

- Insurance Benefit: You only pay a % of the value!

- 401(K) Pension Plan

- Holidays + Wellness Days

- Vacation Days

- Commuter Benefits

- Bonus and/or Commission paid monthly

- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.

- Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.

~~The pay rate for this position at commencement of employment is expected to be $18.50/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay rate at any time. ~~

**You got it? **

**We like you **

Multifunctional Sales Associate

As the largest state-chartered savings bank in New York, with over $16.8B in assets, Apple Bank offers a full range of retail banking services to individuals and businesses across the five boroughs of New York City, Long Island, Westchester and Rockland counties, and New Jersey.

No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, pregnancy and lactation accommodations, arrest or conviction records, credit history, caregiver, domestic violence victim status, national origin, disability, age, immigration or citizenship status, marital status, military and/or veteran status, or any other Federal or State legally-protected classes.

Industry: Financial Services
Company Size: 1,001-5,000 employees

Apple Bank

Bronx, NY (Fordham)

Salary Range: $21.98/hr - $32.97/hr

The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions.

The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations.

**Essential Duties & Responsibilities**

- Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.

- Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.

- Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc.

- Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service.

- Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments.

- Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.).

- Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts.

- Ensure accurate new account record keeping practices and perform timely follow-up as needed.

- Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets.

- Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to.

- Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers.

- Build and maintain technical and professional knowledge by attending educational workshops.

- Perform additional duties as requested.

**Skills, Education, & Experience**

- High School Diploma or GED required.

- Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative.

- General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred.

- Prior experience in fostering and developing strong customer relationships.

- Ability to develop, as well as maintain a detailed level of knowledge of banking products and services.

- Display willingness to be cross trained in other branch functions.

- Excellent problem-solving skills with the ability to provide solutions to customer issues.

- Must present a confident, professional, and positive demeanor to customers.

- Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills.

- Strong organizational skills and detailed oriented.

- Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint).

- Display sound judgment and discretion when utilizing confidential information.

- Weekend work and extended hours or filling in at neighboring branch locations may be required.

- Mandatory training may require occasional travel.

Visa sponsorship not available.

~~We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes. ~~

Universal Banker- Fordham

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