At Dollar Tree, it’s really all about the thrill of the hunt. As a Fortune 150 company and one of the nation’s leading value retailers, we operate more than 8,000 stores and 25 distribution centers across 48 contiguous U.S. states and five Canadian provinces. We hunt the world over to find the most exciting merchandise for our customers, who are always telling us that they can’t believe the cool items they find in our stores are such a great value. From party supplies and home décor to health & beauty, seasonal items, food & snacks, and so much more, we offer a huge selection — everything you need and want for every day, every holiday, and every occasion — all at extreme values and with NEW items arriving every week!
 
We are experts in creative ideas and sound business management. For over 30 years, our philosophy and mission have not changed, yet we are constantly adapting to an ever-changing marketplace with innovative and creative ideas. We understand the value of a dollar, plus we understand the value of smart, innovative associates. Dollar Tree is made up of tens of thousands of talented people with the drive, imagination, and intelligence to help us continue our success — do you have what it takes to join Dollar Tree?

Industry: Retail
Company Size: 10,001+ employees

Dollar Tree Stores

Savvy Admin PROD

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

- Assist customers with questions and recommendations

- Manage sales transactions while working assigned cash register

- Maintain security of cash and protect company assets

- Keep the store well-stocked, and recover merchandise

- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

- Other duties as assigned*

**Skills and Experience:**

- High school diploma or equivalent is preferred

- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

- Ability to follow instructions and interpret operational documents is required

- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

- Excellent customer service and relationship management skills are required

- Strong organizational and communication skills are required

- Strong problem-solving and decision-making skills are required

**Perks and Benefits:**

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

- Employee Assistance Program

- Retirement plans

- Educational Assistance

- And much more!

~~We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. ~~ ~~We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.~~

~~This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.~~

~~Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.~~

Part time

32-63 Steinway St.,Astoria,New York 11103

05232

Dollar Tree

From:

17

To:

17.5

Customer Service Associate I

Our teams work to take your business to the next level. We specialize in researching and analyzing the most effective target market to enter and from there strategize in ways to penetrate this market successfully.

Industry: Business Consulting and Services
Company Size: 51-200 employees

FF Inc

**Location: ** Brooklyn, NY

**About The Role**

We are seeking a dedicated and enthusiastic **Customer Service Associate ** to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers—helping them navigate questions, products, services, or general support needs.

You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations.

**Key Responsibilities**

- Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner.

- Assist with product or service information, explaining features, pricing, and policies clearly.

- Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments.

- Process payments, orders, account updates, or returns (if applicable).

- Maintain accurate records of customer interactions within the CRM or ticketing system.

- Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks.

- Maintain a clean, organized, and welcoming environment for customers.

- Follow company guidelines, policies, and scripts to ensure consistency and compliance.

- Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction.

**Qualifications**

- Excellent verbal communication and interpersonal skills.

- Ability to stay calm and professional in fast-paced or high-volume environments.

- Strong problem-solving abilities with attention to detail.

- Basic computer literacy, including navigating systems, typing, or updating records.

- Dependable, punctual, and committed to teamwork.

- Prior customer service, retail, hospitality, or call center experience is helpful but not required—training is provided.

**Who Succeeds in This Role**

This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You’ll thrive here if you’re positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you’re starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.

Skills: customer,customer satisfaction,communication,customer service

Customer Service Associate

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