At PrimaryMD, we believe healthcare should be more than transactions—it's about building lasting relationships that empower you to thrive. Our primary care model delivers proactive, tech-enabled care tailored to health-conscious professionals. With a dedicated team that knows your name, story, and goals, we stand by you throughout your health journey, providing comfort, clarity, and confidence every step of the way.

We blend clinical excellence with genuine human connection, offering comprehensive services like advanced diagnostics and personalized wellness plans. Whether you're optimizing performance, managing family health, or seeking deeper insights, PrimaryMD reimagines modern medicine to fit your life—not the other way around. Our approach focuses on prevention and longevity, using tools like genomics, wearables, and AI to anticipate needs and deliver results.

Join a community where care feels personal and possibilities feel endless. Based in NYC & the Bay Area, we're expanding to bring The Human Advantage to more lives. Connect with us to learn how we can support your health—or explore career opportunities in a forward-thinking healthcare team.

Industry: Medical Practices
Company Size: 11-50 employees

PrimaryMD

Savvy Admin PROD

**About PrimaryMD**

PrimaryMD is a tech-enabled, precision concierge primary care company redefining primary care and longevity. We combine deeply human relationships with the science of Medicine 3.0 — building a model where members get an expert team that knows them, their data, and their goals.

We are live in San Francisco and at our Hudson Yards location in New York City. Our Soho flagship is coming soon.

**The Role**

Our Performance & Health Coach is the implementer-in-chief for every member's health. The physician owns the medical plan; you own the execution — turning lab results, DEXA, VO2 max, and Vald data into specific exercise, nutrition, sleep, and behavioral interventions that actually move the needle.

You are the face members see most often, the person they text on Sunday night, and the reason they show up for the next session. You make the science feel personal. You build the habit loop. You are sticky — not because the protocol says so, but because people genuinely want time with you.

This is a foundational hire. You'll carry a focused member panel with a weekly to bi-weekly cadence, run our in-house performance assessments, contribute to member-facing content, and help shape the playbook that defines coaching at PrimaryMD as we grow.

**Who You Are**

- Magnetic and proactive. Members want time with you. You don't wait for them to book — you reach out, follow up, and refuse to let anyone disappear quietly.

- Witty, smart, and polished. You hold the room with senior NYC professionals — founders, partners, executives. You match their pace and their ambition.

- Genuinely obsessed with health and longevity. You follow Attia, Huberman, Lyon, and the underlying literature — not because it's on a reading list, but because you can't help yourself.

- Empathic and credible. Members trust you because you've done the work yourself and because you treat them like adults capable of hard things.

- A team player who elevates the bar. You make everyone around you sharper — the physicians, the care coordinators, the marketing team, and the members.

**What You'll Do**

**Member coaching (50%)**

- Carry a focused panel with weekly to bi-weekly 1:1 sessions — in person at HY for NYC members, virtual for SF members.

- Own the mandatory onboarding sequence for every new member. Schedule it, deliver it, and follow up until they're in the rhythm.

- Drive proactive outreach and accountability. Reach out before they cancel. Never let a no-show go un-followed-up.

- Co-create personalized programs across exercise, nutrition, sleep, and recovery — fully aligned with the physician's medical plan.

**Assessments & data (20%)**

- Personally administer and interpret VO2 max, InBody, and Vald assessments. Deliver clear, motivating debriefs that turn numbers into action.

- Synthesize wearable, CGM, lab, and assessment data into a single coherent story for each member.

- Run bi-annual reassessments and track progress against each member's personalized health goals.

**Clinical integration (15%)**

- Work shoulder-to-shoulder with our physicians and care coordinators across NYC and SF to ensure every plan is integrated, current, and executed.

- Translate physician orders into concrete weekly behavior — sets, reps, meals, sleep windows, stress practices.

- Surface clinical concerns back to the physician fast and clearly.

**Content, community & playbook (15%)**

- Contribute to member-facing content with the marketing team — newsletter, social, member events. Be a face of the PMD voice on performance and longevity.

- Use our platforms and tools daily; surface improvements, gaps, and ideas constantly.

- Help build the PrimaryMD coaching playbook — SOPs, assessment protocols, onboarding cadence, member journey — so the function scales beyond one coach.

**Required**

- Exercise physiology / strength credential — CSCS, ACSM-EP, NASM, or equivalent, current and active.

- Health coaching credential — NBC-HWC, ACE Health Coach, Precision Nutrition, IIN, or equivalent.

- Bachelor's degree in Exercise Physiology, Kinesiology, Exercise Science, Nutrition, or a closely related field.

- 3+ years coaching adult clients 1:1 with documented behavior change and performance outcomes.

- Hands-on competence administering and interpreting VO2 max, InBody, and Vald (force plates / ForceDecks / ForceFrame), or demonstrated ability to be trained to proficiency within 30 days of start.

- Working fluency in Medicine 3.0 — Attia, Huberman, Lyon, longevity literature — with the ability to translate it into plain English for members.

- Lives in or relocating to NYC; able to work in person at Hudson Yards every business day.

- Daily comfort with EHR / CRM, CGMs, wearables, and digital programming tools — this is not a paper-and-clipboard role.

**Bonus Points**

- Master's degree in Exercise Physiology, Kinesiology, Nutrition, or Behavioral Science.

- Nutrition credential — CNS, RD, or Precision Nutrition Level 2+.

- Prior experience inside a premium concierge or longevity practice (Eternal, Early Medical, Wild Health, Equinox Tier X, Forward, Parsley, and similar).

- Background as a former collegiate or professional athlete, or a personal track record of high-performance training.

- Experience with female-specific programming (menstrual cycle, peri/post-menopausal, pre/post-natal).

- Experience with GLP-1 muscle retention strategies.

- A public-facing platform — published writing, podcast appearances, talks, or social content on health and performance.

**What Success Looks Like**

- Every new NYC and SF member completes our onboarding sequence within 90 days of joining.

- Coaching utilization holds at or above target across the panel — no quiet drop-offs, no chronic no-shows.

- Members can articulate clear, measurable progress against their health goals at every reassessment.

- Physicians say our coach is the reason their plans actually get executed.

- Members say our coach is the reason they renewed.

Performance & Health Coach

CLEAR's mission is to create frictionless experiences. With more than 20 million members and a growing network of partners across the world, CLEAR is committed to being the universal identity platform powering trusted experiences. Whether you are traveling, at the stadium, the doctor's office, or on your phone, CLEAR connects you to the things that make you, you—making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we never sell member data. For more information, visit clearme.com.

Industry: Consumer Services
Company Size: 1,001-5,000 employees

CLEAR

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

The Senior Manager, Premium Products will support the growth and execution of CLEAR’s premium experiences portfolio, including CLEAR Concierge. This role will serve as the day-to-day business lead across partner management, operational coordination, and strategic initiatives to ensure exceptional member experiences and scalable growth.

~~**What you'll do: ** ~~

- Quarterback the ongoing development and day-to-day execution of the CLEAR Concierge cross-functional roadmap, enabling growth while ensuring the team delivers a seamless member experience at scale

- Support go-to-market initiatives for premium offerings, including project and partner coordination, launch execution, and ongoing optimization

- Coordinate cross-functional initiatives across Operations, Marketing, Product, Engineering to drive execution against business priorities

- Build and manage relationships with strategic partners to expand customer value and service offerings, serving as the day-to-day point of contact for external partners, ensuring strong communication, alignment, and execution across initiatives

- Operationalize partnerships and manage ongoing partner success and deliverables

- Identify opportunities to improve existing premium experiences and support the launch of new services across CLEAR’s physical and digital footprint

- Track business performance, customer insights, and operational trends to recommend improvements that drive growth and customer satisfaction

~~**How you'll measure success: ** ~~

- Growth in premium product revenue and customer adoption

- Successful execution of partner initiatives and strategic projects

- Customer satisfaction, retention, and net promoter score (NPS) performance

- Partner engagement, satisfaction, and contribution to business growth

~~**What you're great at: ** ~~

- Experience in partnerships, project management, business operations, and/or premium member experience environments

- Strong ability to manage complex cross-functional initiatives and drive execution across multiple stakeholders

- Developing and executing implementation plans and standard operating procedures

- Building and maintaining strong external relationships with strategic partners and vendors

- Balancing strategic thinking with hands-on execution in fast-paced, evolving environments

- Strong organizational and project management skills with exceptional attention to detail

- Communicating effectively with senior leaders, external partners, and operational teams

- Leveraging data and customer insights to improve performance and member experience

- Operating with a strong sense of ownership, accountability, and follow-through

- Passionate about delivering elevated hospitality and customer experiences at scale

~~**How You'll be Rewarded: ** ~~

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $150,000.00 - $185,000.00, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

~~Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. ~~

~~CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment. ~~

~~We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity. ~~

Senior Manager, Premium Products

Industry: Hospitality
Company Size: 11-50 employees

The Tillary Hotel Brooklyn

**Opportunity: Guest Service Agent**

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

**Your Growth Path**

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

**Your Focus**

- Immediately greet guests and offer to assist with their needs.

- Register and assign guests to hotel rooms.

- Establish methods of payment and verify credit.

- Make and confirm reservations.

- Compute bills, collect payments, and make change for guests.

- Transmit and receive messages, using telephones or the PMS system.

- Respond to guest requests in a timely manner.

- Receive and resolve guest complaints, elevating to supervisor if necessary.

- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.

- Perform bookkeeping activities, such as balancing accounts and conducting audits.

- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

- Ensure overall guest satisfaction.

- Perform other duties as requested by management.

**Your Background and Skill**

- High School diploma or equivalent preferred.

- Previous customer service experience or equivalent training required.

- Knowledge of PMS systems preferred.

**HHM Hotels Benefits And Perks**

- Competitive wages for full time and part time opportunities

- Medical, Dental and Vision Health Insurance

- Paid Time Off

- 401k Company Match

- Daily Pay

- Free Basic Life Insurance

- 24/7 access to TELUS Health, a confidential work-life resource.

- Travel Discounts

- Commuter Transit and Commuter Parking Benefits

- Employee Assistance and Wellness Program

- Educational/Professional Development

- Referral Bonus Program

**Work Environment and Context**

- Work schedule varies and may include working on holidays, weekends and alternate shifts.

- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

**What We Believe**

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Guest Service Agent

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