Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.  

Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health. 

We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Elevance Health

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The **Therapy Services Specialist Sr. ** is responsible for working directly to support new and current specialist.

**Location: ** **Virtual - ** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

**How You Will Make An Impact**

- Work with the lead case manager on state specific processes and policies and ensure that state specific standard operating procedures are up to date.

- May partner with leadership and assists in leading procedure and process updates.

- Performs telephonic and/or virtual assessments to identify participants needs on more complex cases.

- Support leads in overseeing recommendations to MCO for type and hours of supportive services required.

- Support process to conduct objective assessments for program participation to determine the appropriate level of support and services required.

- Support lead in the overseeing the assessments annually or more frequently as needed in accordance with applicable program requirements and participants needs.

- Assists with case consults.

- Mentor and provide shadowing opportunities during new hire orientation or on an ongoing basis. May serve as the back up to lead associates.

- Assists leads with CFER reviews.

**Minimum Requirements**

- Requires graduate of a college level program in physical therapy, occupational therapy, or an accredited two-year program for a Physical Therapist Assistant or Occupational Therapist Assistant and minimum of 3+ years’ experience in social service or health care field; or any combination of education and experience, which would provide an equivalent background.

- Current active, valid and unrestricted license or certification as a physical therapist assistant or occupational therapist assistant in applicable state required. Certification and/or licensure appropriate to field of specialty as required.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Therapy Services Specialist Sr. - CareBridge

Healing from a mental health issue can be overwhelming, scary, and anxiety-inducing. Here at Arbor Wellness, we aim to make the process of getting help easy. Our program is rooted in the belief that no two clients are alike. Through a variety of evidence-based therapies, we treat the root causes of mental illness and co-occurring disorders to provide our clients with a path to long-term success in recovery.

Industry: Mental Health Care
Company Size: 11-50 employees

Arbor Wellness

**Description**

**Position Summary:**

The Case Manager plans, implements, and coordinates an array of comprehensive, individualized client services during their residency and in preparation for continuing care and safe, sober housing after discharge. The Case Manager also delivers psychoeducational and motivational enhancement instruction in group and individual settings and performs administrative duties in support of the program.

**Essential Duties**

- Perform patient screening, intake, orientation, and assessment.

- Develop or refine an individualized service plan based on assessment and other collateral data; make referrals for services as identified in plans; provide or arrange for patient transportation; and follow up on referrals during residency and for at least 30 days after discharge.

- Provide individual case management sessions on a basis in conjunction with the level of care requirements and document the review in the client's record.

- Assist patients in developing motivation for recovery and engaging in recovery activities.

- Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports,

- Conduct psychoeducational and motivation enhancement groups.

- Attends staff meetings, case conferences, and required training to coordinate with the program team and ensure the quality of care and continuity in accordance with clinical policy.

- Maintain a working relationship with agencies, community resources, and families to coordinate services for patient care; provide information on substance abuse treatment resources and services; make necessary referrals; facilitate follow-up to ensure appropriate services have been delivered.

- Other duties as assigned.

**Requirements**

**Education:**

- Bachelor's Degree curriculum from an accredited institution, or an equivalent combination of education and experience, is required.

**Experience**

- Knowledge of and experience with case management is required.

- Experience with substance abuse, mental health, health, housing, and community support services is required.

- Experience with developing rapport with substance-abusing populations and referral and support systems is strongly preferred.

- Experience managing patient services and computerized and manual records is strongly preferred.

- Experience complying with internal, local, state, and federal requirements and regulations is strongly preferred.

**Key Competencies**

- Must be detail oriented.

- Able to work under pressure and meet deadlines as well as be flexible and dependable.

- Strong interpersonal and analytical skills.

- Exceptional customer/client service with the ability to resolve service issues.

- In-depth knowledge of Joint Commission and DHS standards

- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

- Ability to handle multiple priorities with a sense of urgency.

**Work Environment**

This position is an in-person/office work environment. There will be daily face-to-face interaction with staff and clients. The workday will vary, but it will often include sitting at a desk, working on a computer, meeting with clients, and completing paperwork. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Benefits Include**

- Medical, Dental, Vision, Life

- Employee Assistance Program

- 401k Match

- Paid-Time Off

- Sick Time

- Holiday Pay

Case Manager

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