Since 1988, we have been a family-run business dedicated to helping clients make informed decisions about their auto, home, farm, commercial, and life insurance needs. With a comprehensive range of products, experienced staff, and top-rated customer service, we provide the tools and guidance to properly protect your family, farm, and business.

As a family business with deep roots in farming, we understand your unique challenges and priorities. Our commitment to the Ohio, Indiana and Kentucky communities drives us to deliver personalized solutions that safeguard what matters most to you. We stay current in the industry to ensure you have access to the most reliable resources and knowledgeable support.

At Paul Hall & Associates, we take pride in offering policies tailored to your individual requirements. Whether you’re insuring your home, business, or livelihood, we’re here to guide you every step of the way. Explore our website to learn more about our services, or call us at 1-800-525-HALL (4255) to speak with a member of our team. Let us help you protect what matters most.

Industry: Insurance
Company Size: 11-50 employees

Paul Hall & Associates Insurance

Savvy Admin PROD

**About Us: **

We are a community-focused insurance agency serving farm and commercial clients with deep roots in rural Ohio. We value hard work, relationship-building, and delivering solutions that help our clients succeed. We are looking for a Farm/Commercial Account Manager to join our team and help support our mission.

**Position Summary: **

The Farm/Commercial Account Manager serves as the main point of contact for a book of farm and commercial insurance clients. This role is responsible for delivering exceptional customer service, handling renewals, processing policy changes, assisting with claims, and ensuring policy accuracy and coverage adequacy.

**Key Responsibilities: **

- Build and maintain strong relationships with farm and commercial clients

- Process policy changes, endorsements, certificates, and audits accurately and timely

- Prepare renewal proposals and assist with remarketing as needed

- Work closely with producers to identify coverage gaps and cross-sell opportunities

- Assist clients through the claims process, providing support and follow-up

- Ensure compliance with underwriting guidelines and documentation standards

- Maintain accurate records and client communications in the agency management system (Applied Epic)

- Collaborate with internal teams to support agency goals and customer satisfaction

**Qualifications: **

- Prior experience in commercial lines or farm insurance preferred

- Active Property & Casualty license (or willingness to obtain within 60 days)

- Strong attention to detail and organizational skills

- Excellent communication and interpersonal abilities

- Proficiency with Microsoft Office; experience with agency management systems is a plus.

- Ability to prioritize tasks and work independently in a fast-paced environment

**What We Offer: **

- Competitive salary based on experience

- Health, dental, vision, and disability insurance

- 401(k) with company match

- Paid time off and holidays

- Opportunities for professional development and licensing support

- A supportive, close-knit team with deep ties to the agricultural community

- Open to remote work for the right candidate with the right experience if needed.

Farm/Commercial Account Manager

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