Calgon Carbon is an acknowledged leader – nearly 75 years in production - in the activated carbon and reactivation industry for many liquid and vapor phase

Calgon Carbon Asia (subsidiary of Calgon Carbon Corporation) is a marketing headquarter office based in Singapore, serving customers in Asia region, including, South Korea, Taiwan, Hong Kong, South East Asia, Greater India, Australia & New Zealand.

Industry: Environmental Services
Company Size: 11-50 employees

Calgon Carbon Asia

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Cust. Service Invoicing & Receivables Specialist

Regular Full-TimeSales, Mktg, Tech Sv

Moon, PA, US

TodayRequisition ID: 2669

Calgon Carbon | ~~A Kuraray Company ~~ is growing—and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.

**Position: Customer Service Invoicing and Receivables Specialist**

**Location: Headquarters – Moon Township, PA**

**Excellent Benefits ****: ** Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!

**Perks ****: ** Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

**Hours of work: **Full-time position with hours Monday-Friday 9:00-5:00 PM

The Customer Service Invoicing and Receivables Specialist is responsible for overseeing invoicing management for all business units (BUs) in the Americas. This includes reviewing and screening customer invoices for accuracy and compliance with the revenue recognition policy, flagging items requiring verification, and executing invoice submissions in accordance with customer-specific requirements. Invoice submissions are performed through multiple channels, including email and a wide range of customer portals, often totaling 15 or more platforms. In addition, the Customer Service Invoicing and Receivables Specialist plays a vital role in the business unit accounts receivable (A/R) activities. Responsibilities include interacting directly with customers to help secure payment of outstanding invoices, researching and resolving rejected invoices in coordination with customers, Customer Service Experts, and the Tax department, working with customer IT departments to identify and resolve portal submission issues, and participating in monthly BU A/R meetings. The role is also responsible for creating monthly freight and service demurrage invoices for all Americas BUs as well as performing post-shipment customer freight invoicing on an as-needed basis. The incumbent also actively supports daily customer service operations and serves as the primary backup for the Customer Service Order Administrator during periods of absence.

**Duties And Responsibilities (not Limited To)**

- Review customer invoices for accuracy and compliance prior to submission

- Work with customer and CSE’s to update accuracy of invoice delivery method

- Submit approved invoices through customer portals, email, or routing to CSE, Sales, or Project Management as required by customer processes

- Collaborate with the CSE and Sales teams to resolve discrepancies when identified

- Ensure invoices meeting defined value thresholds are escalated for verification in accordance with the revenue recognition policy and approved by Customer Solutions Business Unit Managers prior to distribution

- Executes BU’s account receivables activities - these include:

- Interacting directly with customers to help secure payment of outstanding invoices

- Researching and resolving rejected invoices with Customer/CSE and Tax department

- Working with customer IT departments of individual portals to determine and rectify submission issues and attending monthly BU A/R meetings

- Provide regular, hands-on support to Order Administration including:

- daily customer inbox triage; purchase order acknowledgement and stamping with terms & conditions

- portal confirmations (e.g., Ariba, Coupa, Corcentric, Taulia)

- documentation fulfillment (COA/COO/COI/USMCA)

- rush order call‑outs

- PID requests coordination

- basic portal maintenance and new relationship set up

- Support Customer Solutions digitalization and automation initiatives for new and existing BUs—for example, SAP automated order-to-cash (OTC)—including testing, documenting procedures, and light data validation

**Qualifications**

- An associates degree or equivalent from two-year college or technical school is required (Business Services, General Studies; would accept equivalent work experience)

- A bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is preferred

- 3-5 years of experience in administrative, financial, legal, or customer service roles using structured systems or databases

- Preferred skills include Customer Service, SAP skills in Sales & Distribution and knowledge of Calgon Carbon's customers, products, services, organizational structure and business processes

**About Calgon Carbon**

At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.

Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.

In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.

Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

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Customer Service Invoicing and Receivables Specialist

For nearly 40 years, Questeq has been on the forefront of education’s technological revolution.  Founded by an educator who recognized the need for schools to have increased expertise and resources to realize technology’s potential, the company has grown but it’s commitment to supporting great tech in the classroom remains unchanged.
 
Visit www.questeq.com to find out why more than 100,000 students, teachers and administrators trust Questeq each day to deliver the talent, expertise, and resources necessary to keep them on the right track.

Industry: IT Services and IT Consulting
Company Size: 201-500 employees

Questeq

**Who We Are**

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.

**What You Will Be Doing**

As the Administrative Application Analyst, you will join our talented team at the West Allegheny School District. As such, you will be required to administer and maintain a subset of software applications and related administrative services for this educational institution. This position on the technology team is primarily responsible for the organization and submission of state mandated reporting on behalf of the school district.

**Essential Functions**

- Provides technical support for the district’s student information system (SIS) and related processes.

- Maintains, analyzes, troubleshoots, software platforms and datasets that support district administrative functions.

- Develops data quality procedures and documents proper application convention and configuration.

- Creates customized data extractions and reports for administrators

- Responsible for troubleshooting 3rd Tier escalation of administrative application support issues and coordinating with 4th Tier partners as the local liaison for resolution

- Responsible for daily management of assigned help desk ticket queues with adherence to established thresholds for response

- Verifies local connectivity, permissions, and functional access to administrative client-server applications as well as private and public cloud services

- Gathers criteria for custom modifications to existing administrative applications and provides analysis and coordination with partners on related projects

- Curates the administrative application environment of the district and ensures interoperability between platforms to include the configuration of API’s.

- Orchestrates data extracts with proper formatting and related imports between disparate systems.

- Contributes to contingency planning by establishing data retention practices for business continuity and disaster recovery.

- Supports application publishing and cloud integration initiatives.

- Generates the specifications for licensing of administrative applications; assists in identifying software needs in preparation of the annual budget.

**Qualifications**

**Required Education and Experience:**

- College degree preferred; high school diploma/GED and equivalent work experience required.

- 2 years of experience directly supporting enterprise applications in a medium-sized environment (multi-location, 10+ servers, 500+ nodes, 500+ users)

- Experience with Student Information System (SIS) platforms desired, PowerSchool experience preferred.

- Experience with state mandated reporting desired. Pennsylvania Information Management Systems (PIMS) experience preferred

- Familiarity with Microsoft Active Directory administration and permissions

- Ability to conduct software application training for small groups (5 -30 people)

- Understanding of computer and network operations

- Ability to work well in a demanding and fast-paced environment

- Excellent interpersonal skills for both internal and external communications

- Excellent organization and problem-solving skills

- Excellent customer service skills

- This is a full time, benefited position with medical, dental, vision and a 401K with a company match

**Required Clearances**

- Act 151: Child Abuse History Clearance

- Act 34: Pennsylvania State Criminal History Clearance

- Act 114: Federal Criminal History Clearance

- Act 168: Required Employment History Review

Administrative Application Analyst (On-Site Only)

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