Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is located in Santa Barbara’s picturesque Montecito community.  The 16 acre residential-style estate is designed with style, grace and glamour featuring 161 ultra-luxury guest-rooms and suites, including beachfront accommodations, a collection of signature suites and multi-bedroom bungalows.  Amenities include Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its beachfront restaurant, al fresco beach bar, sophisticated cocktail lounge, casual poolside dining experience and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square-feet, includes the Chandelier Ballroom with over 6,500-square-feet, and the Great Lawn, which offers infinite ocean views.  Attentive Estate-Style™ service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood.

Please visit our careers page to Imagine, Explore and Discover how to be part of our team leading to a world of opportunities with us.

Industry: Hospitality
Company Size: 201-500 employees

Rosewood Miramar Beach

Savvy Admin PROD

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional and multi-talented F&B Banquets & Event Manager. The F&B Banquets & Event Manager is responsible for the management of all aspects of the Banquets & Event department in accordance with hotel standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures.  Directs, implements and maintains a management philosophy which serves as a guide to Banquets & Event associates.

**Essential Duties and Responsibilities: **

- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

- Ensure that standards are maintained at a superior level on a daily basis.

- Maintain complete knowledge of:Daily house-count, arrivals/departures, V.I.P.'sScheduled in-house group activities, locations and timesCorrect maintenance and use of equipmentAll department policies/service procedures

- Maintain complete knowledge of service requirements for each scheduled function:Detailed menu selections, major ingredients, appearance, texture, quality standards, garnish and method of presentationParticular characteristics/descriptions of wines/champagnes orderedPrices of specified selections of cash functionsGroups' names and backgroundType of functions and expected attendance/guarantee numbersScheduled hours of serviceSpecial requests/arrangementsOrder of service, traffic flow in roomV.I.P.'sPayment arrangements

- Maintain complete knowledge of strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

- Check storage areas for proper supplies, organization and cleanliness.

- Establish par levels for supplies and equipment.

- Complete requisitions to replenish shortages or additional items needed for the anticipated business.

- Requisition linens/skirting required for business and assign associates to transport such to the storage areas.

- Review sales for previous day and resolve discrepancies with Accounting.

- Track revenue against budget.

- Retrieve and organize Banquet Event Orders (B.E.O.'s) according to departmental standards.

- Make note of changes as received from Catering and post function sheets for the next seven days.

- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.

- Adjust schedules throughout the week to meet the business demands.

- Inspect the scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up; rectify any deficiencies with respective departments.

- Meet with the Executive Chef and Executive Steward to review scheduled group's menu and equipment requirements.

- Ensure agreement of delivery times, amounts and special arrangements.

- Prepare station assignments according to group requirements and hotel standards.

- Communicate additions or changes to the assignments as they arise throughout the shift.

- Identify situations, which compromise the department's standards and delegate these tasks.

- Conduct meeting with servers and review all information pertinent to set-up and service of group.

- Inspect table set-ups; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel.

- Check bar set-ups for cleanliness, organization and agreement with group requirements and departmental standards; resolve any problems.

- Check buffet tables/receptions/coffee breaks for cleanliness, attractiveness, layout; ensure agreement with function order and departmental standards; resolve any problems.

- Ensure replenishment of items as specified on event orders and requested by group contact.

- Set out name cards, escort cards in accordance with group requirements and departmental standards.

- Meet group coordinator/host person prior to function, make introduction and ensure that all arrangements are agreeable.

- Greet guests upon arrival at function and assist in seating as required by group in accordance with departmental standards.

- Observe guest reactions and confer frequently with service associates to ensure guest satisfaction.

- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

- Promote positive guest relations at all times.

- Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.

- Monitor and handle guest complaints by following the six step procedures and ensuring guest satisfaction.

- Total all charges for the group function, prepare check and present to group contact for payment.

- Ensure all department standards are met.

- Conduct ongoing training with existing associates.

- Foster and promote a cooperative working climate, maximizing productivity and associate morale.

- Prepare and submit daily/weekly payroll and tip distribution records.

- Complete work orders for maintenance repairs and submit to Engineering.

- All other duties as required.

**Confidentiality: ** While working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates.  It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.

**General Skills: ** Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

**Technical Skills: **

- Thorough understanding of financial reports including labour; ability to effectively direct and manage all facets of Banquets & Event.

- Demonstrate project management experience in organizing, planning and executing large-scale projects from conception through implementation.

- Demonstrated experience in leading and developing people and the ability to establish rapport and/or influence and gain understanding of others.

- Ability to lead a team; flexibility with work schedule.

- Ability to enforce hotel's standards, policies and procedures with all kitchen personnel; ability to prioritize, organize and delegate work assignments.

- Ability to direct performance of Banquets & Event associates and follow up with corrections where needed; ability to motivate Banquets & Event associates and maintain a cohesive team.

- Ability to promote positive work relationships with service personnel and other departments.

- Ability to ascertain associates training needs and provide such training; ability to work well under pressure of organizing and attaining production schedules and timelines.

- Ability to maintain good coordination; ability to transport cases of received goods to the workstations; ability to transport pots and pans of food from storage/prep areas to the serving line; ability to work an 8-12 hour shift, 5-7 days per week noisy and sometimes close conditions.

- Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards is met; ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions.

**Language: ** Required to speak, read and write English, with fluency in other languages preferred.

**Physical Requirements: **

- Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

- Banquets & Event Environment: constantly exposed to heat, high cold and wind, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as housekeeping and cleaning tools.

**Qualifications: **

- Diploma/Some College or an equivalent combination of education and work-related experience.

- Must have current and valid Serv Safe Food Protection Manager Certification.

- Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.

**Experience: **

- Minimum three years’ experience in B&E in a similar management capacity.

- Hotel operational exposure (i.e. F&B) preferred.

- Experience with a luxury or ultra-luxury property or brand preferred.

The salary range for this position is $80,000 to $85,000. This is the pay range for this position that the Hotel reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel experience, location, and education.

F&B Banquets & Event Manager

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel, is looking for an extraordinary Security Officer. The Security Officer is responsible and ensures the safety and security of all guests, hotel associates and property.

**Essential Duties and Responsibilities: **

- Report for duty punctually ready to work in full uniform paying attention to personal hygiene and tidiness.

- Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.

- Answer house calls, assist guests and employee’s safety and security in hotel.

- Initiate and follow-up all investigations of crimes committed against property and persons.

- Assist sick and injured guests and employees, ensuring documentation and disposition of reports.

- Check all alarm systems, safety and fire equipment systems and closely monitor security of building doors, service areas and delivery areas.

- Maintain accurate records while engaging in basic office duties including, but not limited to, camera monitoring, shift activity log, code book, and employee and guest binder interaction.

- Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others.

- Observe and report incidents or suspicious activity as appropriate for the circumstances and/or as required by the Company.

- Respond to incidents of disaster, healthcare facility emergency codes, fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous material event, inclement weather, and other incidents or conditions following procedures established for post, by the company, or through training or certification.

- Accurately log and maintains the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual. Assures that all property removal is conducted within appropriate policy requirements and in accord with standards.

- Workplace Safety: Is aware of and works within healthcare facility and departmental safety guidelines, including reporting potential hazards and hazardous behavior.

- Handle all guest-related incidents as necessary

- Monitor railroad tracks for train and assist guests across tracks when it is safe to do so.

- Advise all in the area of the approaching train and do not allow passage when railroad alerts begin to sound.

- Ensure the railroad train tracks are monitored at all times (24 hours a day / 7 days a week) and ensure the crossing gates for the railroad tracks are closed at all times.

- All other duties as required.

- While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

**Required Skills: **

- Must be able to perform job functions with attention to detail, speed and accuracy.

- Prioritize, organize and follow-up.

- Be a clear thinker, remaining calm and resolving problems using good judgement.

- Follow directions thoroughly.

- Understand a guest’s service needs.

- Work cohesively with co-workers as part of a team,

- Work with minimal supervision.

- Maintain confidentiality of guest information and pertinent hotel data.

- Required to speak, read and write English, with fluency in other languages preferred.

- Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding with or without reasonable accommodation.

**Qualifications: ** High School diploma and hospitality background.

**Experience: ** Previous experience as a Security Officer for a luxury or ultra-luxury property preferred.

The pay scale for this position is between $22.00 and $22.66/hour. This is the pay range for this position that the Hotel reasonably expects to pay.

Security Officer

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional Host. The Host is responsible for the overall guest dining experience within the restaurant outlet to include but not limited to providing the guests, either on the phone or in person, with information and support in a professional and gracious manner, receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to the guests along the way, and acting as an advocate for the restaurant in developing relationships with the guests.

**Essential Duties and Responsibilities: **

- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

- Ensure that standards are maintained at a superior level on a daily basis.

- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.

- Greet all restaurant guests, be knowledgeable about the area and provide information when asked.

- Receive incoming calls, accurately book reservations for guests.

- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.

- Maintain complete knowledge of all menu items, prices, and preparation method/time

- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

- Maintain complete knowledge of VIPs as determined by Hotel & Residents.

- Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.

- Maintain complete knowledge of P.O.S. and manual systems.

- Complete opening side duties as assigned:Check quality and amount of all restaurant stock and supplies using checklist.Fold napkins.Requisition all necessary supplies and transport from storeroom to restaurant.Set tables according to service standardsSet up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.Ensure a sufficient supply of all silverware, glassware and chinaware for service.Prepare some cold food items (including cereals, fruits parfaits, nuts)Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.Set up side station with supplies and equipment.Set up and check all equipment needed for table side service (including burner, carving trolley)

- Follow up on special arrangements to ensure compliance with such.

- Communicate any meal requirements and special requests to the servers and kitchen.

- Check storage areas for proper supplies, organization and cleanliness.

- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

- Maintain positive guest relations at all times.

- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

- Handle guest complaints following the six-step procedure and ensuring guest satisfaction.

- Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.

- Adhere to payment, cash handling and credit policies/procedures.

- Collect and report tips at the end of the assigned shift.

- Complete closing side duties:

- Properly store all reusable goods.Breakdown all goods as specified in departmental standards.Clean all equipment as assigned in the side duties.Restock items for next service.Marry and stock all condiments.

- Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.

- All other duties as required.

**Confidentiality: ** While working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates.  It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.

**General Skills: ** Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

**Technical Skills: **

- Knowledge Ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow through; ability to be a clear thinker, remain calm and resolve problems using good judgment; ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders.

- Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8-12 hour shift in hot, noisy and sometimes close conditions.

- Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met.

- Ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions.

- Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team.

**Language: **Required to speak, read and write English, with fluency in other languages preferred.

**Physical Requirements: **

- Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

- Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools.

**Qualifications: **

- High School Diploma or an equivalent combination of education and work-related experience.

- Must have a current and valid Food Handler Certification.

- Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.

- Minimum 21 years of age to pour alcoholic beverages.

**Experience: **

- Minimum two years’ experience in restaurant service.

- Hotel operational exposure (i.e. F&B) preferred

- Experience with a luxury or ultra-luxury property or brand preferred

The pay scale for this position is between $19.07 and $19.57/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.

The Revere Room - Host

Find your dream job with Savvy AI Recruiter. Browse thousands of opportunities from top companies. Our AI-powered system matches you with roles that fit your skills and experience.