Since 1984, D'Amico & Partners has served the Twin Cities with highly inventive and successful restaurants. Through D'Amico Hospitality, you can bring the experience and expertise of that legacy to an intimate dinner for 10 or a grand reception for 10,000. D’Amico has the credentials and talent to ensure that your affair is executed to perfection.

D'Amico Hospitality is the recipient of numerous awards and mentions, particularly for its imaginative food. And it has legions of loyal and passionate clients, both corporate and social, who entrust every meeting, party and reception to the company's capable hands.

D'Amico Hospitality offers exclusive access to leading Twin Cities Venues and ensures that your experience will have the best food, best service, and best atmosphere.

Industry: Hospitality
Company Size: 501-1,000 employees

D'Amico Hospitality

Savvy Admin PROD

At D’Amico Hospitality, excellence isn’t a slogan — it’s the standard.

We are a nationally recognized, premium hospitality company and the largest event and catering organization in the Twin Cities. In 2026, we were honored with Caterer of the Year by the International Caterers Association — one of the most prestigious recognitions in our industry. From high-profile corporate events to large-scale weddings and nonprofit galas, our work is defined by precision, creativity, and flawless execution. Behind every seamless event is a technology environment that simply works — and that’s where you come in.

We’re looking for an IT Systems Support Analyst who thrives in a fast-paced, high-touch environment and takes pride in solving problems, supporting people, and keeping systems running at a high level. This is not a “ticket-only” role — it’s an opportunity to be a hands-on, visible partner to the business, with exposure to operations, leadership, and meaningful IT initiatives.

Why This Role Stands Out

This role is ideal for someone who wants more than a traditional helpdesk position. You’ll:

- Work across a multi-location, dynamic hospitality environment where no two days are the same

- Have ownership and autonomy across Tier 1–3 support and systems

- Be a key contributor in maintaining and improving systems that directly impact business operations

- Partner with leadership and cross-functional teams, not just respond to tickets

- Gain exposure to projects, system implementations, and process improvements

What You’ll Do

You’ll serve as a critical resource across the organization, delivering high-quality technical support and contributing to IT operational excellence.

Key responsibilities include:

- Provide end-to-end support for end-user systems including laptops, desktops, mobile devices, printers, and applications

- Support and maintain point-of-sale (POS) systems (Toast) including hardware, software, and integrations

- Administer and support Microsoft 365 environment (user management, troubleshooting, access, and performance)

- Troubleshoot and resolve issues across network, systems, and user environments with a focus on root cause analysis

- Support telecommunications and communication platforms, including VoIP and cloud-based tools

- Partner with internal stakeholders to understand business needs and recommend technical solutions

- Document processes, build knowledge base resources, and improve support workflows

- Participate in IT projects including system implementations, upgrades, and integrations

- Identify trends in recurring issues and proactively recommend long-term solutions

What You Bring

- 3–5+ years of experience in IT support, systems administration, or a related role

- Strong working knowledge of Microsoft 365 and end-user computing environments

- Experience supporting POS systems (Toast preferred)

- Ability to troubleshoot across hardware, software, and user environments

- Experience with device management, user provisioning, and system access

- Strong problem-solving skills with a proactive, solutions-oriented mindset

- Ability to prioritize and manage multiple requests in a fast-paced environment

- Clear communicator who builds strong relationships across teams

- Valid driver’s license and ability to travel between Twin Cities locations as needed

What We Offer

- Salary range: $70,000 – $80,000, based on experience

- Eligibility for annual bonus based on company performance

- Comprehensive benefits package including:

- Medical, dental, and vision insurance

- Employer-paid life insurance and long-term disability

- 401(k) with company match

- Generous paid time off

- A dynamic, team-oriented culture within a nationally recognized organization

- Opportunity to grow your career in a company that is actively evolving and investing in its systems

Why D’Amico Hospitality

We don’t just execute events — we set the standard for them. Our recognition includes:

- 2026 Caterer of the Year — International Caterers Association

- International Live Events Association — Best Planning for a Public Event

- International Live Events Association — Best Menu Innovation

- Best Catering Company — Twin Cities Business

- Best Caterer for a Large Wedding — Minnesota Bride Magazine

But beyond awards, what sets us apart is our people, our pace, and our standards. This is a place where high performers thrive and where your work has a direct impact on the success of the business.

The Bottom Line

If you’re someone who:

- Likes being hands-on and visible

- Enjoys solving problems in real time

- Wants to own your work and make an impact

- And prefers a role that blends support + systems + project exposure

…this is a rare opportunity to step into a role with both responsibility and growth.

Compensation and benefits packages including 401k savings plan, Health, Dental, Vision, and Life Insurance*, FSA and HSA options, employee discounts, and paid time off.

*Health insurance benefits may be subject to eligibility requirements.

IT Systems Support Analyst

Reliable IT for Business Owners
We help your business grow by giving you back your time—so you can focus on what matters most: serving your clients and running your operations. When you partner with JDInet, you hand off the day-to-day tech issues that slow you down. From troubleshooting to system upgrades, we handle the IT headaches so you don’t have to.

JDInet builds flexible, secure systems tailored to your business needs. We combine laptops, desktops, servers, networks, and security into a seamless IT environment that’s easy to use and scalable for the long term.

Whether you need to support remote teams, improve system performance, or tighten security, we bring everything together so your technology works—without the drama.

What sets us apart:
Relationship driven.  
Proven in tough environments.  
Cross-team coordination. 
Security that fits your size.  
Local focus, high standards.  

 

If you need steady networks, locked-down data, and dependable machines, that’s what we deliver.

Industry: Technology, Information and Internet
Company Size: 2-10 employees

JDInet IT Services

**About the Company **

JDInet is seeking a Level 2 IT Support Technician to support our managed IT services operations in the Minneapolis service area. This role is responsible for delivering day-to-day technical support, maintaining client environments, and resolving the majority of support issues independently.

**About the Role **

This is a hands-on technical role requiring strong troubleshooting ability, ownership of work, and confidence operating across a variety of small to mid-sized business environments. The ideal candidate is a self-sufficient problem solver who can manage their workload effectively, resolve most Level 1/2 issues without oversight, and escalate only when necessary.

**Responsibilities **

- Deliver day-to-day technical support

- Maintain client environments

- Resolve the majority of support issues independently

**Qualifications **

- ~4–7+ years of experience in IT support or MSP environments

**Required Skills **

- Strong troubleshooting skills across Windows-based systems and user environments

- Experience supporting Microsoft 365 (user admin, email, permissions, basic tenant tasks)

- Ability to independently manage workload and prioritize tasks effectively

- Proven ability to resolve technical issues without step-by-step guidance

- Strong communication and customer service skills

**Preferred Skills **

- Experience in a Managed Service Provider (MSP) environment

- Familiarity with PSA tools (e.g., Autotask or similar)

- Experience with RMM tools and endpoint management platforms

- Basic networking knowledge (routing, switching, troubleshooting)

- Experience with backup, security, and monitoring solutions

- CompTIA Certifications of various levels are helpful but not required

**Pay range and compensation package **

- Competitive salary range of $55-$75k aligned with a strong Level 2 MSP technician role

- Reflective of experience, independence, and technical capability

- PTO, 401k, bonus, full benefits package available

**Equal Opportunity Statement **

JDInet is committed to diversity and inclusivity.

**Additional Requirements **

- Based in the Minneapolis service area

- Regular in-office presence expected

- Ability to travel locally for onsite client support as needed

Level 2 IT Support Technician

Find Systems Support Analyst jobs in Minneapolis, MN with Savvy's AI Recruiter. Browse opportunities from top companies and get matched with roles that match your skills using our intelligent recruitment system.