MyMichigan Health is a partnership of health providers, services and facilities in the heart of Michigan. It is a non-profit, tax-exempt health system affiliated with the University of Michigan Health System. As a non-profit, all excess revenues go back into providing care, upgrading services, fairly compensating employees and creating a supportive work environment.

Serving more than 981,000 residents in a 25-county region, MyMichigan Health acts as a parent organization to 12 wholly-owned subsidiaries and has various joint ventures and management contracts. During fiscal year 2023, MyMichigan Health provided more than $128 million in community benefits and other uncompensated care.

MyMichigan also contributes significantly to the health of our local economies. Recognized by Forbes in 2022 and 2023 as one of ‘America’s Best Employers by State,’ MyMichigan is a major employer in all of the areas we serve with employees having earned more than $686 million in annual wages and benefits in fiscal year 2023.

Systemwide, MyMichigan has:
•	More than 10,500 employees, volunteers and physicians and other personnel
•	More than 1,500 associated physicians and advance practice providers
•	More than 750 volunteers
•	Annual gross revenues of approximately $3.4 billion for FY 2023
•	Assets valued at over $1.9 billion for FY 2023
•	789 hospital and 51 long-term care beds at nine hospitals (additional 15 hospital beds and 48 long-term care beds not affiliated with University of Michigan Health System)

A hallmark of MyMichigan Health is the quality of its medical facilities and campuses, which have been enhanced by the generosity of local foundations and donors.

Industry: Hospitals and Health Care
Company Size: 5,001-10,000 employees

MyMichigan Health

Savvy Admin PROD

**Summary**

- This is currently a hybrid position 3 days a week, after a 90-day evaluation period.**

A patient care navigator renders assistance to patients and professional staff, within an assigned department or centralized geography, in support of improving care access, care transitions and coordination of patient care resources. This role works collaboratively with interdisciplinary team members who manage medically or socially complex patient panels. The patient care navigator will actively engage with patients and caregivers both in the practice/clinic and over the phone using critical thinking and communication skills to identify barriers that may be impacting the patients ability to achieve optimal health. Patient health care navigators facilitate timely access to medical care, and link patients, families to professional and community resources to enable patients to become active participants in managing their own care.

The patient care navigator provides additional support/education and navigation to both clinical and community resources for patients recently discharged from the hospital and emergency department. This role may meet with patients at locations outside of the MyMichigan Health campus, including the patient’s home or a community location.

They may also assist with coordinating patient appointments, medical prior authorizations, and conducting patient outreach post discharge and/or for patients who are challenged with meeting patient appointments. Patient care navigator will work collaboratively with the care manager to optimize clinical efficiency.

**Responsibilities**

**(60%)* ** Utilizes motivational interviewing techniques to identify social risk factors that may be hindering patients from meeting their health care goals. Completes required clinical screenings to assist with identification of patient’s risk factors. Links patients to the community and medical resources needed to address social determinants of care and/or barriers to health care goals. Coordinates medical appointments, assists patients in addressing their barriers to medication regimen adherence, actively works with patients to increase adherence to scheduled appointments, and coordinates follow up with non-clinical services such as transportation, home health, homeless shelters, home meal delivery, etc. Maintain appropriate documentation of patient contact, referrals made and services provided.

**(20%)* ** Effectively and professionally, completes the appropriate work flow & documentation for all assigned patients. Communicates all urgent concerns regarding patient care needs to appropriate care team members in a timely manner.

**(15%)* ** Educates patients on appropriate utilization of healthcare resources. Contributes to the development and management of the patient care plan by actively collaborating with care manager, provider and other team members based on patient interactions.

**(5%)* ** Participates in process improvement projects and specific clinical tasks as assigned to improve patient access.

**Other Duties And Responsibilities**

The patient care navigator role will contact patients recently discharged from the medical center or emergency department to (inpatient/ED) follow up, patients with significant no show rates to identify any barriers related to patients reaching their goals.

Assist patients who require clearance (authorization) prior to scheduling appointments.

Assist patients who require specialty care through directly booking appointments where authorized or through working with individual specialty departments to schedule appointments.

Assist patients with education on obtaining community resources to remove their barriers for health care.

Contacts patients who have missed two medical appointments in order to facilitate future compliance.

Works with patients to understand their challenges with attending patient visits and assist them with securing and meeting a plan to overcome their obstacles.

**Effective Customer Service And Communication Skills Required.**

Provides education to patients for health care and community resources.

Demonstrate clinical competencies on an annual basis.

Certifications and Licensures

BLS - Basic Life Support Required Within 3 months of hire or transfer

MA CERT - Medical Assistant Required

**Required**

**As required by Medicare and Medicaid Services (CMS) to be employed through MyMichigan Health all Medical Assistants must possess one of the following active certification/licensure:**

- Registered Medical Assistant (RMA) through American Medical Technologist (AMT)

- Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)

- OR equivalent Medical Assistant Credential such as (Certified Clinical Medical Assistant CCMA, etc.). Prefer completion of a Medical Assistant program through an accredited organization.

- Medical First Responder, Emergency Medical Tech Basic/Specialist, or Paramedic though the State of Michigan. Registered Radiologic Technologist through American Registry of Radiologic Technologists (ARRT)

Required Education

**Education: ** High School Diploma or GED

Other Information

**Experience, Training And Skills**

Assists in maintaining a clean and safe environment for patients and co-workers.

If applicable, maybe required to travel to satellite clinics and travel to patient’s home or to community resources.

Maintains a high level of confidentiality and ensures patient’s rights in accordance with proper procedures and in compliance with HIPAA (Health Insurance Portability Accountability Act).

May assist with completing tasks to address the patient’s health care plan, which to overcome barriers such as completing forms, corresponding with community organizations and/or other medical care providers.

Follows all MyMichigan Health policies and adheres to the current Electronic Medical Record (EMR) workflows to ensure documentation is able to be easily accessed by other team members and reportable for quality initiatives.

Provides for the age specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation and peer feedback.

Ability to be empathetic and resourceful to all patients regardless of their social and/or medical complexities.

Multi-tasking skills and ability to facilitate messages, complaints, and urgent calls as appropriate.

Ability to work collaboratively with internal/external health care team members and navigate through the health care system.

Navigators must be able to thrive in a moderately paced, urgent need, complex health care environment where the incumbent works as a key, valued member of the multidisciplinary team.

Ability to carry out written and verbal instructions.

Ability to review reports and interpret information for prioritization of duties.

Ability to exercise judgement in the application of professional services.

Ability to communicate effectively and serve as a contact person for community partners who have questions about the continuity of care process or need assistance/trouble shooting for their referred patients.

Practices within the scope of the medical certification.

Performs other related duties as assigned.

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

**Physical/Mental Requirements And Typical Working Conditions**

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: **Light. ** Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

**Equivalent Experience And Other Comments (Education)**

Other Comments

Patient Care Navigator (HYBRID*Not Fully Remote*) - Clare

Midland, Michigan local newspaper.

The first newspaper, The Midland Daily Sentinel, was a weekly that was founded in May of 1858 by Nathan T, Carr. Changing hands throughout the decades and joining The Associated Press network, ownership of the Daily News eventually changed to The Hearst Corporation in October of 1979.

Industry: Newspaper Publishing
Company Size: 51-200 employees

Midland Daily News

**Job Description**

**County Politics & Business Reporter**

**Tell the Stories That Matter Most to Midland, Michigan**

Your work can make a real difference at the Midland Daily News. In a smaller market, local journalism is personal. It’s about more than headlines — we are writing the first draft of history every day. Our mission is to help keep the community stay informed, feel connected, and understand the people and issues shaping our lives.

At Hearst Newspapers, we’re looking for a curious, driven storyteller who wants to do meaningful work in a place where strong journalism truly matters. This is an opportunity to be at the center of a community’s conversations — covering breaking news, uncovering important stories, and building trust with the people you serve.

If you’re energized by local reporting, excited to be part of a collaborative newsroom, and motivated by the idea of making a visible impact, we want to hear from you.

**Digital storytelling**

The Midland Daily News is the 2024 Michigan Press Association Class C Newspaper of the Year. We cover stories in the Great Lakes Bay Region with a specific focus on Midland County.

At the Daily News, we believe journalism is public service. We believe that journalism has the power to influence a community to become the best version of itself and must serve as a watchdog to make sure that any promises made are fulfilled honestly and equitably.

We believe that in our community every person’s voice should be heard, and journalism, when done well, helps give a voice to those who otherwise would remain unheard without us.

As a digital storyteller, you’ll cover the stories, people, and issues that matter most in our community. You’ll report on breaking news, attend meetings and events, build local sources, and develop enterprise stories that add depth and accountability.

In a smaller market, this role is both important and highly visible. You won’t just be filing stories — you’ll be helping readers understand what’s happening around them and why it matters. You will monitor county politics and how decisions affect taxpayers. You will report on local businesses and the emerging issues that challenge them such as talent attraction, transportation, and retaining their workforce.

This is a hands-on role for someone who is naturally curious, comfortable working in a fast-moving environment, and excited to be deeply connected to the community they cover.

**What You’ll Do**

**Cover the community with urgency and purpose**

-  Report on breaking news, local developments, and key community issues

-  Attend meetings, events, and public forums to stay close to the story

-  Write quickly and clearly for digital and print platforms

**Develop strong, meaningful local coverage**

-  Build relationships with sources across the community

-  Identify stories that reflect the concerns, values, and character of the region

-  Produce enterprise stories that go beyond the daily headline, including strong visuals and vertical video

**Help strengthen the local news report**

-  Collaborate with editors, photographers, and other newsroom teammates

-  Contribute story ideas and bring energy to daily coverage planning

-  Use digital tools, social media, and audience insights to better reach readers

**What You Bring**

-  Reporting experience in a newsroom, publication, or relevant media setting

-  Strong writing, interviewing, and newsgathering skills

-  Good news judgment and the ability to work under deadline

-  Curiosity, initiative, and a genuine interest in local communities

-  A collaborative mindset and willingness to jump in where needed

-  The ability to work independently while still getting the job done

-  Comfort with digital storytelling and audience-focused journalism

You ask good questions.

You build trust.

You understand that local stories can have lasting impact.

Your reporting can inform residents, spotlight issues that deserve attention, and help people feel more connected to where they live. This is a chance to do journalism that is seen, felt, and valued — and to grow your career in a role where your work has everyday relevance.

**Our Commitment to You**

At Hearst Newspapers, we support our employees through professional development and comprehensive wellbeing benefits, including:

-  Medical, dental, and vision coverage

-  Competitive retirement plan with matching

-  Generous paid time off and paid parental leave

-  Dependent care reimbursement

-  Mental wellness support

-  Inclusive healthcare benefits

-  Pet wellness reimbursement

**Apply**

Ready to tell stories that matter where it matters most? Submit your resume, cover letter, and writing samples.

**Your next story starts here.**

**About Hearst Newspapers:**

With 2,500 employees across the nation, HNP represents a network of 24 daily and 52 weekly publications, including the San Francisco Chronicle, Houston Chronicle, San Antonio Express-News and Albany Times Union, several top digital-only news and lifestyle sites, marketing services businesses, and entertainment businesses such as King Features Syndicate. At HNP, we are investing in new and innovative ways to tell stories–growing newsrooms, diversifying tools, evolving platforms–to support the millions of people who trust us each month to help them make decisions, take action and be inspired.

~~**Be a part of something bigger–Your Headline Awaits **~~

**About The Midland Daily News**

The Midland Daily News, a subsidiary of Hearst, is a daily newspaper that serves Midland County, Michigan. The offices for the paper are located at 219 East Main Street in downtown Midland; the paper is widely circulated around Midland County and covers the entire Great Lakes Bay Region. Contact Editor Dave Clark at david.clark@hearst.com for further information.

County Politics & Business Reporter

SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. As a distributor, wholesaler and retailer with a global supply chain network, SpartanNash customers span a diverse group of national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. SpartanNash distributes grocery and household goods, including fresh produce and its Our Family® portfolio of products, to locations in all 50 states, in addition to distributing to the District of Columbia, Europe, Cuba, Puerto Rico, Honduras, Iraq, Kuwait, Bahrain, Qatar, Djibouti, Korea and Japan. To support its distribution business, the Company operates a strategically developed network of large-scale distribution facilities and a nationwide transportation fleet. In addition, the Company owns and operates 144 supermarkets – primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market – and shares its operational insights to drive innovative solutions for SpartanNash food retail customers. Committed to fostering a People First culture, the SpartanNash family of Associates is 17,000 strong. For more information, visit spartannash.com.

Industry: Transportation, Logistics, Supply Chain and Storage
Company Size: 10,001+ employees

SpartanNash

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

**Location:**

2026 N. Saginaw - Midland, Michigan 48640

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

**Location:**

2026 N. Saginaw Rd. Midland, MI 48640

At Family Fare, relationships matter – and, as a retail store associate, you are essential to our success. We are looking for talented individuals who are ready to make an immediate impact at our retail stores.

Ready to learn, grow and thrive? Join our team today!

**Accepting Applications For**

- Cashier

- Guest Assistant

- Produce Associate

- Deli Associate

- Meat Associate

- Barista

- Pharmacy Technician

**Family Fare Is Proud To Provide**

- A clean, safe work environment – we follow rigorous cleaning procedures, complete daily associate health screenings, and continue to implement new measures to keep our family of associates and store guests safe and healthy.

- Competitive wages and 401k match.

- Career development and training programs.

- The ability to earn paid vacation

- Opportunities for medical, dental and vision insurance

- 10% associate discount.

**In Return, We Ask That Our Associates Bring**

An absolute customer-focus.

A friendly, enthusiastic attitude.

Good verbal communication and an approachable demeanor.

Attention to detail – especially where product quality is concerned.

Dedication to keeping our work environment safe, respectful, and fun.

As part of our **People First ** culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

As part of our **People First ** culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

Retail Associate

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