Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you®.

Industry: Professional Services
Company Size: 10,001+ employees

Allied Universal

Savvy Admin PROD

**Overview**

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

**Job Description**

Allied Universal® is hiring a Director of Operations. As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, including healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.

- Based in the Miami office, this role directs a high‑volume Miami‑Dade portfolio, owning daily operational, financial, and compliance oversight for a large book of business with significant weekly hours under management

- Drives execution in a complex, fast‑moving market, managing performance, client relationships, and operational risk across multiple sites with consistent on‑site presence and stakeholder engagement.

**Responsibilities**

**Caring Leadership, Client Engagement, and Operational Oversight:**

- Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels

- Build, maintain, and grow relationships with clients by understanding their security needs and ensuring satisfaction; Develop and implement corrective action plans for Identified opportunities for operational improvement

- Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements

- Analyze, report and drive operational metrics and KPI's using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity

- Identify and mitigate security risks; develop and implement security protocols, training and response plans

- Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries

**Financial Performance And Growth**

- Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses

- Collaborate with leadership to drive organic business growth within existing client operations

By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.

**Qualifications (must Have)**

- Must possess one or more of the following:

- Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry

- Associate's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry

- High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry

- Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)

- Minimum of two (2) years of experience driving operational goals and metrics

- Minimum of two (2) years of experience in successfully building and developing teams

- Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results

- Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction

- Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations

- Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

- Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making

**Preferred Qualifications (nice To Have)**

- Law enforcement, military and/or contract or proprietary security services experience

- Experience managing a dispersed workforce in a multi-location operation

**Benefits**

- Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance

- Eight paid holidays annually, five sick days, and four personal days

- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1586397

Director of Operations

We are committed to helping the world gain deeper insight into the needs of small businesses globally. Our mission is to empower small businesses to reach their true potential by providing access to financial tools and resources to help them succeed.

Industry: Financial Services
Company Size: 51-200 employees

**Department: **Compliance

**Location: **Des Moines, Miami, Dallas, or Remote (travel as needed)

**Reports To: **Compliance Operations Director

**Role Type: **Full-Time │ Manager

**Why IRG Ventures, LLC? **

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**Supersure ** is where insurance and benefits become a competitive advantage for small and medium-sized businesses. We’re not just “brokers” — we’re tech-powered, mission-driven partners who deliver enterprise-level service at SMB scale, blending AI-powered technology with human expertise to give producers and servicing staff the tools to thrive.

**AidFinder ** is on a mission to help disaster survivors navigate FEMA, SBA, and state aid programs so they can recover faster and more completely after the worst moments of their lives.

**MicroGrid Power ** designs and delivers on-site energy systems that give commercial and industrial businesses control over their power. As the exclusive C&I representative of the R3Di® platform from e2Companies, the company provides utility grade solutions built for instant response, continuous power conditioning, and long duration performance.

**Innovation Refunds ** has guided thousands of SMB business owners through a complex, often overwhelming process — turning government relief into real dollars in their pockets, with expert support at every step.

**About the Role **

The Compliance Manager executes the compliance program strategy across portfolio companies, working closely with Compliance leadership. This role Desning risk-based program design into practice that creates a genuine culture of integrity throughout the business.

Compliance programs succeed when strategic direction translates into how people work. Compliance leadership sets the vision and tone for the compliance program; this role operationalizes that vision across portfolio companies through policies, training, communications, and initiatives that embed compliance and a culture of integrity in daily operations.

**What You’ll Do **

**Compliance Program Management & Governance **

- Execute and oversee the compliance program as designed and directed by Compliance leadership; ensure consistent implementation across portfolio companies

- Develop compliance metrics, KPIs, and dashboards; support executive and board reporting on program effectiveness

- Ensure consistency across portfolio companies while allowing entity-specific tailoring based on risk and business needs

**Policies & Training **

- Develop and maintain comprehensive compliance policies

- Design role-based training programs tied to behavioral compliance and ethics; track completion and maintain audit-ready records

- Support regulatory change monitoring and policy updates as needed

**Ethics, Culture & Speaking Up **

- Oversee Code of Conduct updates, communication, and governance

- Design and execute ethics culture initiatives and leadership communications that drive behavioral change

- Monitor compliance helpline, manage initial triage, and escalate as needed

- Track helpline and compliance reports; maintain documentation; support investigations as directed

**Compliance Monitoring, Data & Technology **

- Develop compliance dashboards, data analytics capabilities, and reporting frameworks

- Implement data and AI tools for compliance monitoring, insights, and automation

- Manage compliance technology stack and integrations; support risk assessments and monitoring as directed

**Cross-Functional Support **

- Partner with Legal, IT, Finance, HR, and other functions on compliance initiatives

- Serve as internal resource for compliance guidance and process rollout assessments

**Required Qualifications **

- Demonstrated integrity, sound judgment, and credibility; ability to model compliance and ethical values

- 3–5+ years of compliance, policy development, governance, or operations management in regulated industries (insurance, healthcare, finance, fintech, or similar)

- Experience executing and managing corporate compliance operations

- Demonstrated experience with ethics culture, tone at the top, or behavioral compliance initiatives

- Data analysis skills and ability to work with compliance technology systems and tools

- Strong writing and communication skills

- Working knowledge of compliance frameworks (DOJ ECCP principles)

**Preferred Qualifications **

- Bachelor’s degree in Business, Law, Compliance, or related field

- CCEP (Certified Compliance & Ethics Professional) or related relevant certification

- Experience in insurance or financial services

- Familiarity with data analytics tools, AI/automation in compliance, or compliance tech platforms

**You take care of the work. We’ll take care of you. **

- Free medical coverage and comprehensive dental & vision insurance for you and your dependents

- An HSA with employer dollars to help you save

- Mental health resources for life’s tougher moments

- Company-paid life insurance and short-term disability

- Company-paid parking on-site or train pass (Miami)

- $60/month cell phone stipend

- 401(k) dollar-for-dollar company match up to 4% with 100% immediate vesting

- A team that genuinely enjoys spending time together — backed by free snacks, drinks, and events that people still talk about long after they happen

- Competitive paid time off, to recharge, so you can show up as your best self

- 12 paid holidays to recharge, plus a floating holiday to spend however you see fit

Compliance Manager

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