A reference in the world of luxury, Cartier, whose name is synonymous with open-mindedness and curiosity, stands out with its creations and finds beauty wherever it may lie.

The Maison has several areas of expression. From jewelry to high jewelry, from watchmaking to fragrances and leather goods and accessories, Cartier's creations symbolize the convergence between exceptional craftsmanship and a timeless signature. 

Santos de Cartier and Tank watches, Trinity ring, Love and Juste un Clou bracelets, Panthère de Cartier and Ballon Bleu designs are all born from a unique vision and a singular style.

Industry: Einzelhandel: Luxusgüter und Schmuck
Company Size: 5.001–10.000 Beschäftigte

Cartier

Savvy Admin PROD

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

**Senior Regional Learning & Development Manager - Latin America**

Cartier | Coral Gables, FL

**MAIN PURPOSE**

The Sr Regional L&D Manager is a key partner in embedding a learning agenda that meets the long-term needs of the business. This role will drive and support all learning and development initiatives for Cartier Latin America.

In this role, the Sr Regional L&D Manager will lead the development and implementation of comprehensive L&D strategies aligned with Cartier’s business objectives. This position offers a unique opportunity to shape the skills and knowledge of our workforce, ensuring they are equipped to meet current and future challenges.

With a ‘Retail First’ focus, and as a Business Partner to our Regional leadership, you will help drive sales productivity, client service excellence, and execute regional and global learning curriculums across all product categories including High End and Leadership.

This role will require you to travel 40%-50% of your time to visit boutique and offices in the region.

This role will manage the Sales Coaches in Brazil and Mexico. This role will report to the HR Director, Latin America and will partner closely with LATAM Talent Management and Cartier International Learning & Development Team.

**Key Responsibilities**

**Capability Building**

Build skills, confidence and behaviors that directly support business goals whilst creating a culture of continuous growth.

- Identify capability gaps and address them through targeted and focused learning solutions.

- Embed a culture of feedback, reflection and ongoing learning across all levels.

- Link capability building to measurable outcomes such as improved commercial performance, productivity and client experience.

- Support the completion of Individual Development Plans and ensure all employees have an active development plan in place.

**Learning Delivery and Performance Measurement**

Plan, schedule and deliver L&D programs across retail and corporate populations in Latin America.

- Deliver engaging and interactive learning programs and feedback on a variety of topics.

- Localize and adapt regional learning materials to specific market needs, ensuring cultural and language relevance.

- Manage learning calendar and activations in collaboration with the central L&D team, Commercial, Retail and HR Leadership.

- Ensure training participation, completion and business impact for KPIs including Learning Engagement & completion and business KPIs.

- Provide reports to the Regional HRD on progress, challenges and recommendations.

- Evaluate learning effectiveness and continuously improve methods.

**Budget & Operations Management**

- Monitor the country learning budget in collaboration with Regional HRD, including venues, travel and vendor costs.

- Manage the end-to-end invoicing and vendor management process.

- Track and report learning expenses to ensure budget compliance.

- Oversee logistics and coordination of all learning activities.

**Stakeholder Management & Collaboration**

- Work closely with the Commercial teams, Boutique Management, and HR Director to align learning priorities with business needs.

- Ensure alignment with regional L&D frameworks and strategy and contribute to feedback on learning needs.

- Build strong relationships and drive functional leaders to support capability and skills development across all roles.

- Oversee onboarding and induction in alignment with organization and region requirements.

**Required Experience**

- You are passionate about Learning & Development and being a Business Partner, with a minimum of 8-10 years of experience in a learning or development role with strong operational learning delivery, LMS and LXP Management, Reporting and Learning Impact Analysis. Ideally, you’ve had prior exposure to Luxury Retail or Hospitality.

- You hold a degree in in Adult Learning, Business, Psychology, Human Resources, Communications, or related field

- You are driven by performance, fueled by a strong commercial acumen.

- You master learning facilitation and formal / informal learning delivery.

- You have experience in managing training budgets and scheduling at market/country level.

- You are curious and highly collaborative; in that, you have a strong record of cross-functional relationships that build trust and credibility with a diverse team of internal business partners.

- You are organized, self-driven and resourceful. You enjoy working on multiple priorities and projects, managing your time effectively.

- You are fully bilingual; written English & Spanish mandatory (Portuguese is a plus).

**Technical Skills / Abilities**

- Intermediate/Advanced level proficiency in Microsoft Word, PowerPoint, and Excel.

- WorkDay and SAP is preferred

- Experience using collaboration and analysis tools (e.g., Mentimeter, Klaxoon, Miro, Typeform, SurveyMonkey, etc.) is a plus

**The preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of person assigned to this position.**

**Dimension**

**Geographical area (scope) under responsibilit **y

Cartier LAC, Mexico, and Brazil

**Complexity of assigned territory**

Geographically extended area: trip duration up to 9 hours flight

**Multi-country Territory**

Multi-Language territory

Must be able to travel 40-50%

**Level of autonomy: **Works under direct supervision of the HRD, Cartier Latin America

**Number of FTE under responsibility: **Miami: 50; Mexico: 69; Brazil: 33

**Headcount supervised **: 2

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

**We Offer**

We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be negotiated based on relevant skills and experience.

Senior Regional Learning & Development Manager - Latin America

•	Mission Statement:
	o     To empower innovation, advance business growth, and build a skilled workforce that sustains Miami’s position as a global leader in commerce and development.

•	Core Goals:
        o	Empowering Innovation: Implement smart city initiatives that embrace cutting-edge technology and sustainability projects.
        o	Advancing Business: Support businesses through resources, incentives, and infrastructure.
        o	Building Talent: Create opportunities for workforce development and community empowerment.

Industry: Government Administration
Company Size: 1,001-5,000 employees

Department of Economic Innovation and Development

An Equal Opportunity Employer

**Nature of Work **This is a high-level administrative and specialized professional position responsible for designing, managing, and overseeing business development initiatives for the Department of Economic Innovation and Development. The Business Development Manager focuses on attracting, retaining, expanding businesses, and promoting small business growth within the City of Miami. This role involves building strategic relationships with businesses, industries, investors, and other stakeholders to stimulate economic growth and create an environment conducive to small business success. An employee in this class exercises judgment, discretion, and independent decision making, while working under general supervision. This position reports to the Assistant Director or designee.

**Essential Functions **Develops and implements strategies to attract new businesses and retain existing businesses in the City of Miami, focusing on key growth sectors such as technology, sustainability, and healthcare.

Collaborates with industry leaders and stakeholders to promote Miami as a premier destination for business development and investment.

Leads initiatives to support and grow small businesses within the City of Miami.

Builds and maintains strategic relationships with local, national, and international stakeholders, including businesses, industry associations, venture capital firms, and academic institutions. Facilitates partnerships that drive investment, innovation, and job creation, particularly in sectors critical to Miami’s economic future.

Identifies and connects small business owners and entrepreneurs to resources and mentorship opportunities that provide guidance to ensure long-term success. Works closely with local partners to connect small businesses with training, funding, and business support services.

Leads the development and implementation of business development programs that align with the city’s economic goals.

Conducts market research to identify emerging trends, competitive positioning, and potential business opportunities. Analyzes economic data to assess the City’s strengths and opportunities for attracting investment and promoting business growth, with an emphasis on small business development.

Organizes and manages business development events such as trade shows, small business expos, and investor networking sessions. Coordinates event logistics, marketing efforts, and partner engagement.

Identifies, applies for, and secures grant opportunities that align support entrepreneurship, including those focused on innovation and technology integration.

Manages awarded grants, including tracking expenditures, ensuring compliance with grant requirements, and preparing regular reports for funding agencies.

Work closely with other city departments to ensure that business development initiatives align with broader city goals, including procurement opportunities for local businesses.

Monitors the effectiveness of business development programs through data collection and analysis. Prepares reports on program performance, participant satisfaction, and business outcomes, and recommends improvements, as needed.

Performing related duties as required.

**Minimum Requirements **

- Bachelor’s Degree in Business Administration, Marketing, Finance, Economics, or a closely related field

- Thorough four (4) years) experience in business development, economic development, or small business support program administration which must include generating leads, developing proposals, and establishing business-to-business partnerships.

OR

- An equivalent combination of education and experience beyond a high school diploma or its equivalent and two (2) years of the required experience mentioned above.

**SPECIAL REQUIREMENTS: **

**A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application, however prior to appointment a State of Florida Driver's License (Class E or higher) must be presented to the Department of Human Resources. **

**Documentation Requirements ****Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation. **

** **

**ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT. **

**THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF: **

- Proof of education in the form of Bachelor's degree (or transcripts) or higher in Business Administration, Marketing, Finance, Economics or a closely related field from an accredited college or university. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. **Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. Audit/Academic reports are not accepted as substitutions for college transcripts. **

- **To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma, or equivalent, OR any higher accredited degree such as an Associate's, Bachelor's, Master's degree or higher. **

- **A valid State of Florida Driver’s License (Class E or higher) is required within 6 months of employment and must be maintained valid throughout employment in the classification. **

***Approved Credential Evaluation Agencies: **

**Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by: **

- An accredited four-year college or university in the United States, OR

- A current member of the National Association of Credential Evaluation Services (NACES), OR

- A current member of the Association of International Credential Evaluators (AICE), OR

- A recognized Professional Organization

For additional list of approved credential evaluation agencies visit the Florida Department of Education

**It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified. **

**Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application. **

**It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification. **

**Applicants must provide a valid email address in order to receive notification of eligibility. **

**Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran's Preference Certification Form(s) in accordance with rule 55A-7.013 - Documentation of Preference Claim, must be submitted with the employment application. **

** **

**FDVA Certification Forms: Please complete the applicable Veterans' Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans' preference. **

**Form VP1: ****VETERANS' PREFERENCE CERTIFICATE **

**Form VP2: ****CURRENT MEMBER OF THE RESERVE CERTIFICATION **

**FORM VP3: ****UNREMARRIED WIDOW or WIDOWER CERTIFICATE **

**Selection Preference for City Residents: In accordance with APM 2-02, applicants for classified positions who are City of Miami residents and new hires will receive preference in selection from interview ranking bands provided that any two (2) of the following documents are submitted with the employment application and again at time of interview: **

**A. Utility bill dated within 60 days of the date of submission **

**B. Valid Florida Driver License or State-issued I.D. **

**C. Property Tax Statement dated within 1 year of the date of submission **

**D. Properly executed valid lease agreement **

**E. Homestead Exemption dated within 1 year of the date of submission **

**F. Motor Vehicle Registration dated within 90 days of the date of submission **

**G. Official school records or transcripts, dated within 90 days of the date of submission **

**H. W-2 (or 1099) Tax Form dated within 1 year of the date of submission **

**City of Miami residents are granted selection preference over non-City of Miami residents within the same ranking band resulting from an interview process. **

** **

**Selection Preference: Selection preference within the same ranking band resulting from an interview process will be granted in the following order: 1) preference eligible veterans, 2) active City of Miami employees, 3) City of Miami residents, 4) all others. **

**OPEN/NON-COMPETITIVE **

**An Equal Opportunity Employer **

**Employer **

City of Miami

**Address **

444 SW 2nd Avenue, 7th floor

Miami, Florida, 33130

**Phone **

(305) 416-2170

**Website **

- http://www.miamigov.com/employment

Business Development Manager

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