Greenberg Traurig, LLP has more than 2750 attorneys in 47 locations in the United States, Europe and the Middle East, Latin America, and Asia. The firm is a 2022 BTI “Highly Recommended Law Firm” for superior client service and is consistently among the top firms on the Am Law Global 100 and NLJ 500. Greenberg Traurig is Mansfield Rule 6.0 Certified Plus by The Diversity Lab. The firm is recognized for powering its U.S. offices with 100% renewable energy as certified by the Center for Resource Solutions Green-e® Energy program and is a member of the U.S. EPA’s Green Power Partnership Program. The firm is known for its philanthropic giving, innovation, diversity, and pro bono. Web: www.gtlaw.com.

Industry: Law Practice
Company Size: 1,001-5,000 employees

Greenberg Traurig, LLP

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Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

**Join our Marketing Team as a Client Manager located in our Atlanta, Austin, Houston, Miami or Philadelphia office.**

We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.

This role will be based in either our Atlanta, Austin, Houston, Miami or Philadelphia office. Regular in-office presence of four days a week is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Director of Marketing.

**Position Summary**

The Client Manager collaborates cross-functionally to implement best-practices in strategic account management, coordinates delivery of value-add services across operational teams, helps teams expand firm-wide client relationships, works with relationship attorneys to develop and manage client operational procedures and enables an exceptional client experience. The Client Manager works closely with Shareholders and extended client service teams and collaborates across the firm operational departments to facilitate a seamless support model that strengthens trusted-advisor relationships with the firm’s strategic clients.

The Client Manager serves as the hub of the account team for 3-5 client accounts, working with the Client Relationship Shareholder(s) to support strategic execution and liaising with the clients’ legal operations teams and other key contacts.

This position requires regular interaction with lawyers around the firm, attendance at firm and client meetings, periodic travel to client locations, and other travel as needed.

**Key Responsibilities**

Client Service responsibilities include:

- Supports and advises the Client Relationship Shareholder(s) in development and implementation of a client-centric, action-oriented relationship development plan that pursues strategic priorities, identifies service opportunities, facilitates cross-selling, enhances community development efforts, and fosters a trusted-advisor relationship

- Builds a deep understanding of the client’s business, industry, and competitive environment to identify areas of opportunity and collaboration

- Leads, executes, and manages regular communication, calls, and meetings with the GT client team, including regular reporting focused on key metrics, strategic actions, impact, client satisfaction, etc. for both firm leadership and the client team

- Builds content and facilitates internal client account team meeting agenda and other communications

- Ensures accurate and appropriate client relationship, experience and contact information is maintained in firm systems

- Develops relationships with the clients’ legal operations, in house lawyers, and other designated team members

- Manages client-facing reporting on client programs, including community engagement, continuing legal education, secondments, and ESG

- Champions and coordinates Client Feedback; works with Client Relationship Shareholder(s) to address feedback received

- Collaborates across Marketing to identify opportunities to enhance client experience through industry events and other programs or communications of value to the client

- Coordinates with billing team to assure billing arrangements are set up properly and follow client’s Outside Counsel Guidelines, including rate sets, new timekeeper rate approvals, fixed fee billing processes

- Coordinates with pricing team to provide detailed RFP pricing input, matter plans and budgets particularly where client rate agreements or Alternative Fee Arrangements (non-hourly) are being utilized

- Leads onboarding of new attorneys to the client team

- Serves as a role model, exhibiting the highest professional standards for internal and external client service

- Collaborates with other Client Relationship Managers on the team and industry marketers in knowledge sharing and development of best practices

**Qualifications**

~~Skills & Competencies~~

**Candidates Must Possess The Following Skills And/or Attributes**

- Client-first, service-oriented mindset

- Self-starter, proactive problem-solver

- Ability to manage multiple competing projects, tasks, and deliverables and prioritize based on client and Client Relationship Shareholder needs

- Strong organizational and project management skills

- Proficient in budgeting, reporting and application of financial metrics

- Exceptional communication skills, both oral and written

- Ability to foster connections between and among diverse sets of clients and contacts

- Operate effectively in a hybrid work environment

- Ability to adapt to a changing environment

- Strong business/commercial acumen

- Ability to learn quickly, work independently, and meet tight deadlines

- Deep understanding of the legal services industry

~~Education & Prior Experience~~

- Bachelor’s degree from an accredited university required; Master’s degree (MBA, MA, MS, JD or other relevant graduate degree) preferred

- Minimum of eight years relevant experience in marketing and business development at a law firm or other professional services firm, with proven experience supporting client relationships

~~Technology~~

- Strong computer skills including advanced proficiency using Microsoft Office (Outlook, Word, Excel, and PowerPoint)

- One Note and Visio experience a plus

- High degree of comfort using and learning new computer software

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Client Manager

It's been more than 30 years since entrepreneur and Chairman of the Group, Marcus Evans, launched the first of his businesses. Today, the Group has grown into one of the world's leading business information companies, delivering intelligent and strategic information to forward-thinking Companies at more than 1000 events globally each year. 

Our Portfolio
With this wealth of experience at our core, the marcus evans portfolio is now as diverse and successful as the people that help deliver it: marcus evans Summits, Conferences, Forums & Professional Training, The Hospitality Group (THG), The Artists Partnership, Linguarama and Ipswich Town Football Club.

Where and Who We Are
We're located in more than 60 countries worldwide and currently employ around 3,000 people. We've earned our place as a global leader in business intelligence, with our sophisticated lead qualification, face-to-face facilitation and process discipline. 

Mission, Vision & Values
Our mission, vision and values are our constant; the backbone of our organization in its entirety. It's these principles that drive us as individuals and as a Company to help our clients succeed - every. single. day.

Why We Matter
We matter to business because we've remained contemporary. There continues to be a strategic place for us in the market; there's a relevancy to what we do for businesses globally. In a nutshell, we help clients achieve their strategic goals by providing market intelligence that’s nearly impossible to find alone, when time and resources are limited. We craft products that help clients drive their organisation’s growth in a more timely, and cost effective way. We listen to what our clients tell us, so we too continue to develop our capabilities for them. That's our secret. We listen and we act! We’re well known for the quality of our offerings.

Industry: Events Services
Company Size: 1,001-5,000 employees

marcus evans Group

**Job Description**

**Marcus Evans **, founded in 1983, is a global business intelligence and event marketing company with 49 offices in 20+ countries.

**Marcus Evans ** Summits and Conferences are the ultimate meeting point for progressive decision makers. Through our annual portfolio of 80+ Summits and 300+ Conferences, we curate insightful thought leadership, industry intelligence, and strategic partnerships between buyers and sellers. We work with world leaders in a variety of industries, including healthcare, legal, pharmaceutical, investments, energy, and packaging.

Our client base is comprised of C-level executives from 98% of existing fortune 1000 companies.

We are searching for an Account Executive to develop new accounts and manage client relationships. A successful candidate will participate in a hands-on mentorship program to attain their first promotion within 6 months. We recognize excellence and are fully committed to developing impactful future leaders.

This is an in-person role located in our **Miami **office.

**Key Responsibilities**

- Generating and prospecting new leads to create book of business.

- Contacting, qualifying, and engaging prospects through email, LinkedIn, and cold calling.

- Negotiate and close contracts with C-level decision makers by learning about their growth goals and converting that intelligence into business opportunities.

- Keeping an organized record of sales activity and pipeline on HubSpot.

- Nurturing new and existing client relationships.

- Traveling to destination cities nationwide to tend to clients.

- Acting on behalf of the company and our clients in the delivery of our exceptional products and services.

**Qualifications**

- Sales interest: Have a strong desire to pursue a career in B2B sales.

- Coachability: We will train you on how to pitch, close, and negotiate with C-level decision makers.

- Exceptional listening and questioning skills: Successful candidates understand emotional intelligence and tactical empathy.

- Leadership: We promote 100% from within and actively develop top performers into successful leaders.

**Compensation & Benefits**

- $42,000 base salary + uncapped commission with $60,000-80,000 OTE for the first year.

- Monthly career reviews against financial goals and KPI metrics. Structured promotion track to reach Senior Account Manager in 2 years.

- Continuous training and mentorship. Access to global LMS platform and sales mastery program. Extensive sales tape library to review top performers’ work product. Call shadowing, whisper and live coaching, and group and individual tape training every week.

- HubSpot CRM to manage relationships, prospect data, and pipelines.

- Business travel to 5-star resorts in locations like Los Angeles, Orlando, Boston, and Las Vegas.

- We are rated in the top 20 UK companies for work/life balance.

- Health, dental, and vision insurance. 24/7 telehealth program. 12+ annual paid holidays including holiday shutdown from Christmas to New Year’s Day.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Account Executive

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