Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester with a mission of growing value through loyalty.

We turn complex customer data into actionable insights, leveraging composable technology, human-guided AI, and strategic services to enable loyalty outcomes across industries such as retail, travel and hospitality, financial services, entertainment, QSR, telecom and more.  Our Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart.
 
Named a Top Workplace in the USA, and Top Remote Workplace, the best and brightest minds in loyalty come together at Kobie, driven by passion and innovation. 

We’re always looking for talented individuals, currently hiring in the U.S. and in India, who are ready to join a collaborative, growth-focused culture.

Industry: Marketing Services
Company Size: 201-500 employees

Kobie

Savvy Admin PROD

**Join a National Top Workplace**

Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are Leaders in loyalty, helping brands build lasting emotional connections with their consumers. Our Contact Center has been recognized by the Stevie Awards for outstanding customer service provided to our client's customers. Join our team where the best and brightest work.

We are headquartered in sunny St. Petersburg, Florida. And we are proud to offer all teammates the freedom and flexibility to work remotely, 7 company-wide holidays, and a diverse suite of benefits that prioritize your well-being.

When you join Kobie, you’re joining a valued-led team that invests in your growth—both professionally and personally.

**Work from home! High-speed internet service/wifi required.**

**Must be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas**

**Potential to earn performance bonuses of up to $350/month**

**About The Team And What We’ll Build Together**

Here at Kobie’s Customer Care Loyalty Center, our mission is simple but powerful: we deliver loyalty through every interaction. As the frontline of the customer experience, our team exists to solve problems, build trust, and strengthen the connection between brands and their customers.

We equip our team with industry-leading technology, including AI-powered tools that help you deliver smarter, faster, and more personalized service. You’ll be supported by systems that work with you and not against you so you can focus on what matters most: the customer.

**Our Culture**

Kobie is more than a workplace—we’re a community of people who care deeply about what we do and how we do it. Our team has earned national recognition for outstanding service and employee satisfaction because we invest in our employees.

**Why Join the Kobie Customer Care Team?**

If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here. At Kobie, you’ll be more than a voice. You’ll be the reason someone stays loyal! We’ve been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first—our customers and our teammates. Our agents are empowered by smart technology, including AI-powered tools and a leadership team that listens, cares, coaches, and celebrates your wins. If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here!

**How You Will Make An Impact**

- Become knowledgeable and remain updated on client loyalty program guidelines to ensure compliance and high-quality service

- Handle incoming inquiries with professionalism, adhering to client-specific guidelines to deliver superior customer experiences

- Manage a high volume of inbound calls to meet and exceed client contractual obligations

- Maintain a positive, customer-centric approach daily, communicating effectively and acting with integrity

- Take ownership of customer issues, working towards timely resolutions and de-escalating calls when necessary

- Utilize internal systems, tools, and resources proficiently

- Adhere to company policies, workflows, and procedures while providing feedback to enhance customer interactions

- Stay informed on program updates, enhancements, and promotions to effectively support callers

- Escalate unresolved issues promptly as per established procedures

- Create exceptional customer experiences with every interaction, strengthening loyalty through empathy, efficiency, and problem-solving

- Support major brands by becoming an expert in their loyalty programs, products, and services

- Leverage industry-leading tools, including AI-powered systems and real-time agent assist to serve customers with speed and confidence

- Represent Kobie’s values in every conversation by delivering with heart, ownership, and excellence

- Contribute to team success by meeting key performance goals, including customer satisfaction and call quality

- Stay agile and curious, adapting to new tools, products, and client expectations in a fast-paced, tech-forward environment

- Deliver results that matter, knowing your work directly impacts client satisfaction and program performance

- Engage in continuous learning to build your skills and grow your career within the loyalty and customer care space

- Collaborate with team leaders, coaches, and peers to stay aligned, supported, and connected

- Be part of something bigger, where every call you take helps fuel meaningful relationships between brands and the customers who love them!

**What You Need To Be Successful**

- High school diploma from an accredited institution recognized by the US Department of Education

- Minimum of 2 years of customer service experience

- Proficiency in Microsoft Office Suite. Ability to navigate multiple systems simultaneously

- Completion of a 6-week remote Training Program with full attendance and engagement

- Strong problem-solving skills, attention to detail, and a proactive approach to customer care

- Excellent verbal and written communication skills, with a consistent professional demeanor in all forms of communication

- Reliable, flexible, and ready to work in a dynamic environment, including availability for evening and weekend shifts as needed

- High school diploma or equivalent

- Adequate work at home / quiet office setup with a strong internet connection

**Details, Perks & Benefits**

- Remote Work - Must reside in FL, GA, LA, MS, OK, TN, or TX

- Full-time, 40 hours/week - Set shifts assigned after training

- Weekend availability required

- Starting Pay: $17/hour plus Potential to earn additional performance bonuses of up to $350/month!

- Robust health insurance: medical, dental, and vision

- Free fitness benefits, including PeerFit

- Generous PTO + 7 paid company holidays

- 401(k) with company match + annual profit sharing

- Career growth pathways within a top-rated remote work culture!

**Ready to Apply? Here’s What to Expect Next!**

-  Submit your application online today

-  After we receive it, you’ll receive an email invite to complete a short online assessment. This helps us understand your communication style and gives you the chance to show your strengths beyond your résumé

-  Watch for an email from Kobie Marketing (no-reply@hire.lever.com) with your assessment link, it’s not spam, we promise!

-  Candidates who complete the assessment are reviewed first and fast-tracked for interviews

We’re excited to learn more about you and see how your strengths could shine here at Kobie!

Join a team where your voice matters, your work has purpose, and your growth is supported.

~~We can’t wait to hear from you!~~

**Who We Are**

As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. Our Contact Center helps us deliver that end-to-end loyalty solution all the way down to the consumers experience.

**A place for all**

We celebrate and embrace diversity at Kobie!

Employment at Kobie is based solely on an individual's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law.

We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.

**Ready to join us? ** If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and let’s build something amazing together

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Remote Customer Service Representative

We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health.

Optum is part of UnitedHealth Group (NYSE: UNH).

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Optum

~~This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.~~

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring **. **Connecting **. **Growing together **.

Optum's Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

Responsible for providing administrative and clerical support within area of responsibility that may include telephone support, filing, typing, coordinating schedules, distributing correspondence, materials management, data entry, simple data analyses, and rudimentary reporting. All within established legal guidelines and maintaining confidentiality at all times.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 3:00pm - 11:30pm. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

**Primary Responsibilities**

- Consistently exhibits behavior and communication skills that demonstrate our company's commitment to superior customer service, including quality, care and concern with each and every internal and external customer

- Performs effective prospective and concurrent review of requested services according to established guidelines and timeframes

- Documents members' service benefits by contacting the appropriate health plans as needed

- Directs providers/members to contracted provider network and facilities

- Processes appropriate authorizations for HMO/PPO clients as specified in the Optum procedures

- Enters, updates and closes referrals daily while assuring that appropriate internal/external referral providers are utilized, members are eligible and have benefits coverage, correct CPT/ICD-9 codes have been entered, accurate records of all dates and other required fields are entered, supporting clinical data for the referrals is entered, and all urgent referrals are processed within the designated timeframe

- Processes referrals for durable medical equipment and coordinates home health services according to established policies, procedures and guidelines

- Coordinates, identifies and routes referrals that require review to licensed Care Management staff who arranges outside physician medical review as appropriate

- Acts as a resource to other coordinators, staff and providers by resolving issues and responding to requests in a timely and effective manner

- Works with Patient Services regarding member concerns

- Processes referrals for inter-facility transfers using pre-established guidelines

- Processes after-hours emergency/urgent care logs/lists as needed

- Collects and prepares medical records for review when appropriate or as requested

- Assists with answering telephones and maintaining files, logs or other reports

- Uses, protects, and discloses Optum patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

- Assist with Insurance and benefits verification

- Attends and participates in Interdisciplinary rounds

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**

- High School Diploma / GED OR equivalent work experience

- Must be 18 years of age OR older

- 1+ years of experience in front office, back office, coordinator, insurance OR medical group

- Ability to work a swing shift during the hours of 3 PM-11:30 PM PST, including weekends and the flexibility to work occasional overtime (rotate weekends every other weekend), based on the business need

**Preferred Qualifications**

- 2+ years of office experience in healthcare industry at the corporate level

- 1+ years of experience in insurance eligibility

- Intermediate level of experience with Microsoft Suite

**Telecommuting Requirements**

- Ability to keep all company sensitive documents secure (if applicable)

- Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

~~**Application Deadline: ** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.~~

~~At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.~~

~~UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.~~

~~UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ~~

Clinical Administrative Coordinator

Roofstock is building the world’s leading single-family real estate investment platform. 
Our mission is to make ownership and management of single-family real estate radically accessible, cost-effective, and simple. Our platform and portfolio of brands, including Mynd, Stessa, and RentPrep, enable everyone from first-time investors to global asset managers to evaluate, purchase, own, manage and sell residential investment properties with confidence from virtually anywhere in the world. 

Since our launch in 2015, we’ve surpassed $6 billion in transactions and continue to disrupt the industry, deploying technology and innovation to build a vibrant, data-rich service for real estate investing.

Industry: Real Estate
Company Size: 501-1,000 employees

Roofstock

**About Roofstock **

**What we do and why we do it **

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

**How it’s going (and growing) **

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

**About the Role **We are seeking an **Analyst ** to join our real estate investment team. This role will support underwriting, portfolio analysis, and business development initiatives across our single-family rental (SFR/BTR) platform.

This is a highly analytical role with exposure to both investment decision-making and growth strategy, **i **deal for someone early in their career looking to build a strong foundation in real estate investing.

**Responsibilities **

- Support underwriting and financial analysis for new investment opportunities, partnerships, and business development initiatives (cash flow, yield, IRR, scenario modeling)

- Partner with Business Development and Investment teams to evaluate new opportunities, including builder relationships, portfolio deals, and strategic partnerships

- Analyze portfolio performance across key metrics including occupancy, rent growth, expenses, and NOI

- Build and maintain financial models to support both new opportunities and ongoing portfolio insights

- Conduct market research and competitive analysis to inform growth strategy

- Assist in preparing investment memos, presentations, and reporting materials for internal stakeholders

- Track pipeline activity and support alignment between underwriting, deal strategy, and execution

- Collaborate cross-functionally with Finance, Operations, and Property Management teams

**Qualifications **

- Bachelor’s degree in Finance, Real Estate, Economics, or related field

- 2 - 4+ years of experience in real estate, investment banking, consulting, FP&A, or analytical roles

- Strong financial modeling and Excel skills

- Highly proactive, strong leadership skills

- Demonstrated experience operating in an AI powered workflow

- Exposure to underwriting, valuation, or business case development

- Analytical mindset with ability to connect data to business decisions

- Strong communication and cross-functional collaboration skills

- Highly organized and detail-oriented

**Nice to Have **

- Exposure to real estate investing (SFR, multifamily, or residential)

- Experience with SQL, Tableau, Sigma, or similar tools

- Interest in business development, partnerships, or growth strategy

**Location **This role is expected to sit~~remotely ~~ from either Dallas, Houston, Atlanta, Tampa, or Charlotte, NC.

**Compensation **

$80,000 - $95,000 on annual base salary. The compensation range may be adjusted based on experience and location.

**Pay Transparency **

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

- Generous PTO Policy

- 13 Paid Holidays

- Volunteer Time Off

- Paid Parental Leave

- 401k Program

- Wellness and home office/cell phone subsidies

- Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Analyst

Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U.S. and United Kingdom. For more information, visit www.ioausa.com.

Industry: Insurance
Company Size: 1,001-5,000 employees

Insurance Office of America

**Job Description**

**Title: People Programs Lead – People Services**

**Fully Remote: **candidates in Eastern or Central Time Zones

**Required: ** Bachelor's Degree and experience in program coordination, talent development, training, and/or education

~~Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations~~

**About the Role: **The People Programs Lead is responsible for the successful planning, coordination, execution, and measurement of enterprise People Services programs. This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. This position serves as the operational engine behind People Services initiatives ensuring programs are effectively scheduled, communicated, and executed, while continuously improving program quality and participant experience. The People Programs Lead plays a critical role in scaling programs to support organizational growth and foster alignment with IOA’s culture and strategic priorities.

**Key Responsibilities**

Program Planning & Execution

- Successfully manage all aspects of assigned People Services programs, including planning, coordination, execution, and follow-up

- Develop, maintain, and execute a master schedule/calendar for all programs, ensuring alignment across initiatives and audiences

- Build and manage detailed program project plans, tracking milestones, timelines, and deliverables

- Coordinate program logistics including scheduling, participant enrollment, materials, and delivery format (in-person, virtual, hybrid)

Participant Experience & Program Delivery

- Manage end-to-end participant experience, including communications, registration, confirmations, and follow-up

- Ensure consistency and quality across all program experiences, identifying opportunities to enhance engagement and effectiveness

- Partner with facilitators and content owners to ensure seamless delivery of programs

- Support or lead facilitation for select programs as needed

Communications & Program Promotion

- Develop and execute communication and marketing plans for programs in partnership with Marketing & Communications

- Build awareness and engagement across IOA through timely and effective communication

- Create and distribute program-related materials, updates, and resources

Learning Systems & Program Operations

- Execute the setup, coordination, and tracking of programs within our LMS

- Partner with training and development to ensure learning experiences are accurately implemented, delivered and/or reflected within the system

- Maintain data accuracy and consistency for all program-related activity and reporting

- Collaborate to continuously enhance how systems and tools support scalability, reporting, and participant experience

Data, Reporting & Continuous Improvement

- Track enrollment, completion, and program effectiveness metrics

- Prepare and distribute program reports, dashboards, and insights for stakeholders

- Gather participant feedback and evaluate program outcomes

- Identify trends and recommend improvements to enhance program impact and scalability

Partnerships & Stakeholder Collaboration

- Serve as primary point of contact for external vendors related to program delivery and logistics

- Coordinate scheduling and delivery expectations

- Partner with key stakeholders:

- People Services Leadership & Business Partners

- Training & Development

- People Analytics

- Maintain strong relationships to ensure alignment and successful program execution

Operational Excellence & Process Improvement

- Standardize processes, tools, and workflows across programs to support efficiency and scalability

- Maintain and improve systems used for program tracking, scheduling, and reporting

- Proactively identify and implement process improvements to enhance effectiveness and reduce administrative burden

**Other Responsibilities**

- Maintain frequent, transparent communication regarding workload, priorities, and program status

- Deliver outstanding service, ensuring responsiveness and proactive support for leaders and participants

- Demonstrate a strong alignment with IOA core values and IOA behaviors contributing to a positive team culture

- Perform other duties as assigned

**Qualifications And Experience**

- Bachelor’s degree (required). Preferred in Human Resources, Organizational Development, Business, Communications, Education or related field

- 5+ years of experience in program coordination, talent development, training, or related fields

- Strong experience managing multiple projects or programs simultaneously

- Excellent organizational, project management, and time management skills

- Exceptional interpersonal and communication skills

- Experience working with learning management systems (LMS), reporting tools, and Microsoft Office Suite, with experience leveraging Workday to support program execution, tracking, and reporting preferred.

- Ability to bring structure, organization, and consistency across multiple programs

- Strong attention to detail while managing multiple priorities

- Ability to analyze data and translate insights into actionable recommendations

- Strong collaboration skills with the ability to work across functions and levels of the organization

- Energetic self-starter with a strong work ethic and commitment to excellence

- Positive, service-oriented mindset with a focus on continuous improvement

**What We Offer**

- Competitive salaries and bonus potential

- Company-paid health insurance

- Paid holidays, vacations, and sick time

- 401K with employer match

- Professional growth and career progression opportunities

- Respectful culture and work/family life balance

- Community service commitment

- Supportive teammates and a rewarding work environment

**What To Expect (Application Process)**

- 30-Minute Phone Screen, Online Assessments, and Interview(s)

**Salary Range**

The expected pay range for this position is $70,000.00 - $85,000.00 annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

People Programs Lead - People Services

Stream Realty Partners is one of the fastest-growing full-service commercial real estate companies in the nation. We have more than 445M+ million square feet of office, industrial, retail, and healthcare assignments, resulting in over $8.9 billion in real estate transactions annually.

Founded in 1996, Stream has grown from its two original partners to a staff of over 1,700+ real estate professionals who share one common goal: to provide an unequaled level of service to our clients.

We realize that our success begins and ends with our people, so we work hard to attract and retain the best talent in the industry. These high-caliber professionals come together to create a distinct culture that is best summarized by our firm’s values: smart, honest, nice, and passionate.

For information, visit www.streamrealty.com. Follow Stream on Facebook (www.facebook.com/streamrealtypartners), Twitter (www.twitter.com/streamrealty), and Instagram (www.instagram.com/streamrealtypartners).

Industry: Real Estate
Company Size: 1,001-5,000 employees

Stream Realty Partners

**ABOUT STREAM REALTY PARTNERS**

Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets coast to coast, we complete billions in annual transactions in office, industrial, retail, healthcare, land, and data center properties.  With millions of square feet of assignments,  Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have come together to create our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate.  For more information, visit  www.streamrealty.com and follow Stream on LinkedIn, Instagram, X and Facebook.

**IMMEDIATE IMPACT. MEANINGFUL CAREER.**

At Stream, we know our success begins and ends with our people. It’s the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our client’s needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won’t simply start a new job—you will build a meaningful and impactful career.

**Job Description**

The **HCM Director ** is responsible for overseeing and optimizing our HR systems, to ensure accurate and efficient management of employee data, HR processes and system functionality. This role will serve as a key resource to HR management for day-to-day tactical and operational concerns as well as being focused on long-term strategic HR planning and implementations. This is a hybrid role in Downtown Dallas.

**PRIMARY RESPONSIBILITIES**

Oversee all HR Systems within Steam Realty Partners

- Set-up, administer and maintain all HR systems, ensuring data accuracy, integrity, and security.

- Oversee the day-to-day operations of HR system, ensuring it meets the needs of the HR department, the organization and employees.

- Collaborate with HR, Payroll, Benefits, Finance, IT, and other stakeholders to ensure HCM system alignment with business needs and objectives.

- Design, implement and optimize workflows for various HR activities such as open enrollment and performance management cycles, merit planning, and talent management.

- Manage system upgrades, implementations, and integration with other business systems.

- Serve as the primary point of contact for HRIS-related inquiries and support requests.

- Develop and maintain system documentation, including user guides and training materials.

- Provide technical support to HR staff and end-users, addressing issues and troubleshooting problems as they arise.

- Partner with IT and other departments to ensure system security and integrity.

Ensure data accuracy and accurate reporting within HR Systems

- Conduct regular audits to ensure data accuracy and system functionality.

- Actively contribute to building new reports, trackers and databases related to HR and compensation.

- Generate and analyze HR reports, metrics, and dashboards to support decision-making and strategic planning.

- Assist with the development and implementation of data-driven HR strategies and initiatives.

Lead and manage HCM-related projects, including system upgrades, new module implementations, and process improvements.

- Ensure projects are completed on time, within scope, and within budget.

- Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

Oversee the HR Operations team

- Provide leadership, mentorship, feedback and support to the HR Operations team.

- Participate in annual performance reviews and feedback sessions throughout the year.

- Plan and distribute work throughout the team.

- Create a culture of learning that supports our core values.

**Qualifications**

- Bachelor’s degree required

- 10+ years of work experience working with HR systems and technology

- 5+ years of Workday experience

- 5+ years managing a team

- Experience with UKG/Ultipro preferred

- Experience implementing new enterprise system required

- Strong knowledge of HCM system functionality, reporting and data analysis

- Strong knowledge of HR processes such as open enrollment, merit planning, and performance management

- Excellent communication skills, both written and verbal with the ability to communicate at all levels in the organization and in laypeople terms

- Strong analytical and problem - solving skills, with the ability to interpret data and generate actionable insights

- High attention to detail, accuracy, and confidentiality

- Ability to work independently and collaboratively in a fast-paced environment

- Excellent project management skills and the ability to manage multiple priorities simultaneously

- Customer focus, especially in delivering high-quality results.

- Able to think critically to solve complex, time-sensitive inquiries and data issues.

**Additional Information**

~~Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law.~~

~~Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons.~~

**To apply for a position, please visit our website at ****www.streamrealty.com**

HCM Director (Workday)

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