PATH's mission is to end homelessness for individuals, families, and communities. We do this by building affordable housing and providing supportive services throughout California. 

Since founded in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

Industry: Non-profit Organizations
Company Size: 1,001-5,000 employees

PATH

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**WHY WORK FOR US?**

We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

**JR 5602**

**Homeless Prevention Case Manager**

**Long Beach, CA 90806**

**Salary: **$23.24 - $28.28 per hour

**Pay Frequency: **24 Pay Periods Per Year

**Full Time **Mon thru Fri 8:00am to 4:30pm

**Non-Exempt**

**Driving Required**

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our **Prevention Team ** as the**Homeless Prevention Case Manager **at the **North ****Long Beach ** location.

**About Path**

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

**About Our Team**

We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved wellbeing beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large.

**About The Job**

As part of the **Prevention Team, ** the **Homeless Prevention Case Manager ** role is to assist clients in breaking the cycle of homelessness by utilizing a “whatever it takes” approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). This position will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing.

Position Responsibilities include:

- Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs

- Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals

- Completes program specific assessments (e.g. VI-SPDAT)

- Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90- day review with the participant after initial intake

- Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents

- Maintains confidentiality of participant files per HIPAA and all applicable guidelines

- Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals

- Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients’ ability to independently solve problems, utilize effective coping skills, and manage and self -coordinate their own care, including services for individuals with chronic trauma

- Uses motivational interviewing and trauma-informed care in service delivery

- Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients

**What You Bring**

We’re looking for candidates with:

- Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.

- Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.

- Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.

- Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.

- Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.

- Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

**Preferred Qualifications**

- Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

**Minimum Qualifications**

- All levels of education and experience are welcome.

**General Staff Requirements**

- Ability to obtain CPR/First Aid certification paid for by the Company.

- Ability to work Flexible hours, which may include evenings or weekends.

- Employment Eligibility Verification.

- Perform all work in CA.

- Successful completion of background screening (which may include an LAX clearance, Veterans Affairs Clearance, Sheriff Clearance, or another clearance for specific contracts) and drug test.

- Updated Tuberculosis Test.

**DRIVING**

Driving is an **essential function ** of this position. To meet the employment requirements for this role, all candidates must:

- Have reliable transportation

- A valid driver’s license

- Proof of insurance and ownership for personal vehicles used during work duties

- The ability to qualify for PATH's insurance coverage

**EMPLOYMENT ELIGIBILITY**

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

**CALIFORNIA-BASED WORK EXPECTATIONS**

We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

**What We Offer**

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

**READY TO MAKE A DIFFERENCE THROUGH ACTION?**

If this position sounds like a fit, please submit your application today. **A resume is required.**

~~PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.~~

~~PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.~~

~~PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all. ~~

Homeless Prevention Case Manager

The People Concern is looking for case managers, nurses, clinicians and more!  Visit us at http://thepeopleconcern.org/careers.php

Los Angeles County’s largest housing and social services agency, The People Concern provides a fully integrated system of care for our most vulnerable neighbors including housing, mental health and medical treatment, and social services. We believe that everyone should be housed, healthy and safe. 

The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty years of work in the community, The People Concern empowers the most vulnerable among us to rebuild their lives.

Industry: Civic and Social Organizations
Company Size: 501-1,000 employees

The People Concern

**Role: **Peer Case Manager

**Reports to: ** Program Manager, Contingency Management

**Program: ** 1308-Harm Reduction

**Department: ** Harm Reduction

**Location: ** Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013

**Setting: ** 100% Onsite

**Schedule: **Monday - Friday, 8am - 4:30pm

**Status: **Full-time/Non-Exempt/Non-Management

**Benefits: ** Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

**Openings: ** 1

**Job Description Summary:**

Under the direction of the Contingency Management Program Manager, the Peer Case Manager will collaborate with members of the Contingency Management Pilot mobile team to provide support and engage participants enrolled in the Contingency Management Pilot. The pilot project supports participants to improve housing stability, health and other targeted behaviors through the use of case management services and incentives. The pilot is a collaborative effort of the Department of Health Service’s Harm Reduction Division and Housing for Health, the Department of Public Health’s Substance Abuse Prevention and Control Harm Reduction team, and Brilliant Corners.

The Contingency Management mobile team consists of a Program Manager, a Peer Counselor, a Substance Use Counselor and a Nurse Practitioner. The team visits participants at their housing location, develops contingency management goals, assesses progress towards achieving those goals and issues incentives. The team will work closely with the participant’s Housing for Health Intensive Case Management Services Case Manager and property or facility management (as appropriate) to support the participant’s progress towards reducing problematic drug use and to retain housing for participants at-risk of losing their housing due to substance use related behaviors. Abstinence is not required to participate in the program.

**Job Description Essential Duties and Responsibilities:**

- Completes all necessary enrollment procedures and documentation for Contingency Management participants.

- Provides orientation and guidance to Contingency Management participants, and coordinates with staff to ensure collaboration on Contingency Management services.

- Provides care by delivering and tracking all Contingency Management (CM) services, including accomplishing goals and documenting progress.

- Provides field based safer drug use supplies, sexual health supplies, and harm reduction education to homeless individuals.

- Act as an expert on the Harm Reduction Model by furthering the equity of our participants through harm reduction services by utilizing a diversity, equity, and inclusion lens.

- Assist in transportation of harm reduction supplies between sites and storage as needed as determined by supply and service delivery needs.

- Provides harm reduction coaching for safer drug use.

- Completes and enters all progress notes for service delivery, maintains compliance with due dates for documentation

- Effectively and professionally represents agency at community meetings

- Under the supervision of the Program Manager, distributes incentives to participants

- Participates in case conferences with Housing ICMS providers

- Develop and maintain a complete, accurate, and current client file with all required documents and data in agency records and electronic databases.

- Document all client activity in accordance with funder expectations.

- Coordinate with DHS and community partners to ensure clients are connected to primary health care and insurance to reduce need for emergency health care services

- Maintain confidentiality of client files per HIPAA and all applicable guidelines

- May be required to drive program vehicle (Sprinter van)

- Other duties as assigned.

**Job Description Qualifications:**

- High School Diploma or GED or Equivalent

- Knowledge of the principles and practices of harm reduction, culture, terminology, and literature

- Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence)

- Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers.

- Skilled in non-violent crisis intervention

- Able to obtain and maintain CPR/Frist Aid certification

- Computer literate; able to use computerized database system for information management.

**Job Description Work Environment:**

- Field (may need to travel) and indoor office environment

- On occasion walk or drive to different local sites

- Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds

- Will necessitate working in busy and at times loud environments

- Will be exposed to elements like cold, heat, dust, noise and odor

- May need to bend, stoop, twist, and sit throughout the day

- Able to thrive in a work environment emphasizing teamwork and collaboration

**EXPECTED BEHAVIORS OF ALL STAFF**

- Act as a role model

- Demonstrate a sense of responsibility

- Continuously learn and improve

- Acknowledge your own areas of improvement

- Hear and provide honest, specific and direct feedback

- Create an environment where everyone is welcomed valued and respected

- Collaborate

**Equal Opportunity Employer**

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

**About The People Concern**

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

**Benefits & Perks**

- Medical Insurance

- Vision Insurance

- Dental Insurance

- Retirement Planning (403b) & Matching

- Paid Holidays

- Paid Vacation Days

- Paid Sick Days

- Employee Assistance Plans (EAP)

- TELUS Health

- Flexible Spending Account (FSA)

- Basic Life / Accidental Death & Dismemberment (AD&D)

- Voluntary Short- and Long-Term Disability

- Voluntary Pet Insurance

- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

- The People Concern University & Certificates

Peer Case Manager - Wellness Center

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and we have the resources and expertise to support your personal and professional growth.  

We are committed to providing compassionate care to hospice patients and supporting their families. VITAS team members find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others.  

We also take care of each other, supporting our team members with resources, mentoring, and flexibility to do what’s right at the bedside. Here, you will be trusted as an expert in your field and as a valued team member whose efforts are vital to our mission. 

Join the team at VITAS and do work that matters: Your Passion. Our Purpose. Endless Possibilities.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

VITAS Healthcare

**Who We Are**

We are VITAS Healthcare, the nation’s leading end-of-life care provider since 1978.

Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients’ lives.

Our priority is to care: For our patients, for each other, and for the future.

**What You’ll Do**

As a hospice social worker, you will provide emotional and logistical support to patients and their loved ones during an important and vulnerable time. You will ensure VITAS patients reach the end of life with their affairs in order, honoring their wishes for finances, funeral arrangements, and more. Their loved ones will trust you to help them navigate the grieving process.

Whether you’re granting an end-of-life wish or simply listening to a patient’s stories at their bedside, your actions—large and small—will make a meaningful difference in the lives of patients and their families.

WHERE YOU’LL WORK

Each day is different for our social workers. You will spend most of your time caring for hospice patients wherever they call home, which may be a private residence or an assisted living/skilled nursing facility.

About once a week, you'll come to the office to meet with the rest of your interdisciplinary team: the RNs, physicians, chaplains, and fellow nurses who work together to provide 360-degree support to the patients and families we serve.

**What’s Expected From You**

VITAS social workers honor the trust of our patients and center others in their work. In addition to having your social work license, reliable transportation, and at least one year of social work experience in a health care setting, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.

You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life’s journey.

**Job Requirements**

-  Ability to travel per job requirements.

-  Thorough knowledge of community resources or the desire/ability to obtain this knowledge.

-  Knowledge of key psychosocial issues prevalent with terminally ill patients and their family/caregivers, including the knowledge of effective psychosocial interventions to address those issues.

-  Capacity to relate and work well with others as a member of an interdisciplinary team.

-  Excellent listening and communication skills.

-  Ability to be an effective patient and family advocate- both within the patient/family unit, within the core IDG, and within community agencies and the like.

-  Provide emotional and psychological support to patients and families.

-  Offer counseling and crisis intervention services.

-  Provide bereavement support and grief counseling.

-  Educate patients and families on the emotional and psychological response to the illness progression

**Qualifications**

-  Masters of Social Work required from a school accredited by the Council on Social Work Education, unless grandfathered in per the 2008 Medicare Hospice Condition of Participation

-  At least one year social work experience in a health care setting.

-  Experience as a social worker with the terminally ill and their families, preferred

-  Experience in providing counseling and support to patients and families.

-  Empathy and compassion in dealing with seriously ill patients and their families.

-  Equivalent experience of licensure may be considered where allowable by State Regulations. (i.e. a BSW in FL or WI) License and/or Certification if required by State

**Minimum State Requirements For The Following States**

AL:Licensed Bachelors of Social Work (LBSW)

CA: BSW cannot be used as the core SW.

CT: Licensed Master Social Worker (LMSW)

DC: Licensed Graduate Social Worker (LGSW)

DE: Licensed Baccalaureate Social Worker (LBSW)

FL: BSW

GA: Licensed Master Social Worker

IL: Licensed Social Worker (LSW)

MO: Baccalaureate Social Worker (BSW)

NJ: Licensed Social Worker (LSW)

OH: Licensed Social Worker (LSW)

PA: Licensed Social Worker (LSW)

TX: Licensed Baccalaureate Social Worker (LBSW)

VA: Licensed Social Worker (LSW)

WI: Social Worker Certificate

SPECIAL INSTRUCTIONS TO CANDIDATES

-  EOE/AA M/F/D/V

Social Worker - Home Care

Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and since then has earned a reputation as a trailblazer in innovation with the creation of icons like Original® Pan and Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the very first online food order. Today, Pizza Hut continues leading the way in the digital and technology space with over half of transactions worldwide coming from digital orders. A global leader in the pizza category, Pizza Hut operates more than 19,500 restaurants in 110 markets and territories. Through its enormous presence, Pizza Hut works to unlock opportunity for its team members and communities around the world.

Industry: Restaurants
Company Size: 10,001+ employees

Pizza Hut

**Job Summary**

The Customer Care Coordinator (Temp) serves as a key point of contact for guest feedback and issue resolution. This role is responsible for managing customer communications across phone and digital channels, coordinating service recovery efforts, and documenting insights to improve the overall guest experience. The Coordinator partners closely with District Managers, restaurant teams, and external vendors to ensure timely resolution of concerns and identify trends that will assist with operational improvements. This position a considered a full-time, temporary role with a duration not expected to exceed 6 months.

**Essential Job Functions**

-  Field phone and website complaints, comments and feedback regarding guest experiences

-  Assist with customer recovery including mailing Chartickets and/or reimbursements

-  Analyze customer comments /complaints and provide feedback to District Managers and field to improve overall experience

-  Reach out to District Managers to contact Restaurant managers directly when needed

-  Summarize guest experience in customer care services database to track complaints/comments

-  Participate in cross-functional initiatives from planning through execution to ensure best in class customer satisfaction

-  Collaborate with external vendor partners to optimize customer experience

**Skills And Knowledge Requirements**

-  Proficient in Microsoft Office Suite and related systems

-  1-2 years of experience working in a call center environment strongly preferred

-  Strong ability to positively communicate with Habit guests and Operations team

-  Strong project management skills

-  Creative, detail oriented and proactive in all areas of work

-  Relationship oriented, personable with demonstrated success in developing effective relationships with managers, staff, public and customers

-  The ability to be constructive and neutral in adverse situations

-  Able to manage multiple projects and deadlines in a fast-paced environment implementing exceptional detail orientation and organizational skills

-  Ability to work independently and manage programs self-sufficiently

-  Ability to multi-task and strong time management skills

-  Proficient in business etiquette in all forms of communication

-  Able to work some weekends on a rotating schedule

**Compensation**

~~Salary Range: $22.88 to $24.00 hourly. This is the expected hourly range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.~~

~~At Yum! Brands and at The Habit Restaurants, LLC, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. The Habit Restaurants, LLC is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. We are committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.~~

~~US Job Seekers/Employees - Click ~~~~here ~~~~to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.~~

~~Employment eligibility to work with Yum! in the U.S. is required as the company will not pursue visa sponsorship for this position.~~

~~NOTE: This job description is not intended to be all-inclusive. Team Members may perform other related duties as negotiated to meet the ongoing needs of the organization. ~~

Customer Care Coordinator (Temp)

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